MEDICAL CENTER OF PLANO

What MEDICAL CENTER OF PLANO does

Medical Center of Plano (operating as Medical City Plano Hospital) is a 603-bed acute care hospital located at 3901 W 15th St in Plano, Texas, serving the Dallas-Fort Worth metropolitan area. The facility operates as a wholly-owned asset of HCA Healthcare through its Medical City Healthcare division and employs more than 1,800 physicians representing over 70 specialties and subspecialties. Its service portfolio spans emergency and trauma care, cardiology, neurology and neurosurgery, oncology, orthopedics, women's health and maternity, NICU, burn care, gastroenterology, imaging, diagnostics, rehabilitation, and senior health, supported by an on-site Sarah Cannon Cancer Hospital (the first in Texas) and an extended 12-hour stroke treatment window versus the standard 3-hour window.

The hospital's core technology and infrastructure center on a Level I Trauma Center designation, Magnet recognition for nursing excellence, and Joint Commission accreditation. Digital infrastructure is delivered through the MyHealthONE patient portal (web and mobile), online pre-registration, a 24/7 symptom checker, and SMS-based patient communication. No proprietary AI/ML, SaaS, or platform technology is associated with the entity.

Revenue is generated through fee-for-service patient care billed to insurance carriers, government healthcare programs, and self-pay patients, with pricing disclosed under Texas Pricing Transparency requirements. The hospital does not publish standalone financials; performance is consolidated within HCA Healthcare. The customer base consists of DFW-area patients and regional referrals, with no enterprise B2B contracts disclosed. Patient acquisition relies on community outreach, a health-focused blog, social media, physician referrals, and digital self-service channels.

Name

MEDICAL CENTER OF PLANO

Legal name

Medical City Plano Hospital

Website

https://medicalcenterofplano.com

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Medical City Plano is a 603-bed acute care hospital in Plano, Texas, operated by HCA Healthcare and serving the Dallas-Fort Worth metroplex with 1,800+ physicians across 70+ specialties, including a Level I Trauma Center and Sarah Cannon oncology program.

Ownership category

akta.pro rank

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery model providing acute care hospital services including emergency care, surgeries, diagnostic imaging, laboratory services, and specialty care. Revenue generated through patient services, insurance reimbursements, and government healthcare programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Medical City Plano is a 603-bed acute care hospital that provides comprehensive inpatient and outpatient medical services to residents of the Dallas-Fort Worth metroplex. Its core offering is a full-service hospital with more than 1,800 physicians across 70+ specialties, including emergency and Level I trauma care, cardiology, oncology (the first Sarah Cannon Cancer Hospital in Texas), neurology with an extended 12-hour stroke treatment window, women's services and NICU, orthopedics, surgery, burn care, imaging and diagnostics, and rehabilitation. Care is accessed directly by patients through the emergency department, scheduled appointments, physician referrals, online pre-registration, and the MyHealthONE patient portal.

Product overview

Medical City Plano Hospital is a 603-bed acute care hospital that operates as a comprehensive healthcare facility offering over 20 specialized medical services. The hospital's core offering is its acute care hospital services supported by specialized departments including cardiology, neurology/neurosurgery, oncology (Sarah Cannon Cancer Hospital), women's services, and emergency/trauma care. The MyHealthONE patient portal serves as the primary digital interface, enabling patients to access health records, schedule appointments, and manage billing. The hospital operates as part of the Medical City Healthcare network and is distinguished by its Level I Trauma Center designation, Magnet-recognized nursing, and Joint Commission accreditation.

Differentiator

Problem solved

Functional benefit

Brands

• Sarah Cannon Cancer Hospital: Home of the first Sarah Cannon hospital in Texas, providing oncology services at Medical City Plano.

Products and services

• Emergency Care 24/7 emergency medical services for adults and pediatric patients, including pediatric emergency care brought from Medical City Children's Hospital to North Texas neighborhoods. Serves individuals and families in the Dallas-Fort Worth area requiring immediate medical attention.
• Burn Care Services Specialized burn treatment and care services for patients with burn injuries. Serves trauma and burn patients referred from across the region.
• Cardiology and Cardiovascular Services Comprehensive cardiac program offering the highest level of cardiac care in the area, including diagnostic, interventional, treatment, and surgical services for patients with cardiovascular conditions.
• Sarah Cannon Cancer Hospital at Medical City Plano Comprehensive oncology services delivered through the Sarah Cannon Cancer Institute, providing cancer care, clinical trials, and advanced treatment options. Serves patients across the Dallas-Fort Worth area as the first Sarah Cannon hospital in Texas.
• Neurological Care / Brain and Spine Services Advanced brain and spine treatment including an extended 12-hour stroke treatment window compared to the typical 3-hour window. Serves patients with neurological emergencies and complex neurosurgical conditions.
• Women's Services (Maternity Care) Comprehensive women's health services including maternity care, prenatal education, and childbirth classes. Recognized by DFWChild magazine as Best Place to Have a Baby and Best Childbirth Classes.
• NICU (Neonatal Intensive Care Unit) Neonatal intensive care services for premature and critically ill newborns, supporting the hospital's maternity program.
• Orthopedic Care Specialized bone and joint care services including surgical and non-surgical treatments for orthopedic conditions.
• Surgery Services Comprehensive surgical services delivered across multiple specialties at the hospital.
• Spine Care Specialized spine treatment and surgical services for patients with spinal conditions.
• Gastroenterology Digestive system and gastrointestinal disorder treatment services.
• Genetic Counseling Genetic testing and counseling services for inherited conditions and risk assessment.
• Palliative Care Supportive care services for patients with serious illnesses, focused on quality of life.
• Wound Care Specialized treatment for complex and chronic wounds.
• Senior Health Services Healthcare services tailored to the needs of older adults.
• Imaging Services Advanced imaging and radiology services for diagnosis and treatment planning.
• Diagnostics and Laboratory Laboratory testing and diagnostic services for various medical conditions.
• Inpatient Physical Rehabilitation Intensive rehabilitation services for patients requiring inpatient recovery.
• Outpatient Physical Rehabilitation Rehabilitation services for patients receiving care without overnight hospital stays.
• Online Appointment Registration Online pre-registration for hospital services including surgical procedures, mammograms, diagnostic tests, and treatments.
• 24/7 Online Symptom Checker 24/7 digital tool that lets patients describe symptoms, answer questions, view care options, and receive home care advice before visiting the hospital.
• MyHealthONE Patient Portal Secure online patient portal (web and mobile apps on iOS and Android) that lets patients view health records, see discharge instructions, schedule follow-up appointments, and pay bills.
• Nurse Consultation Hotline 24/7 nurse consultation service reachable at 844-706-8773 that supports patient triage, care guidance, and physician referrals.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Sarah Cannon Cancer InstitutecoreStrategic or Co-development PartnerMedical City Plano is home to the first Sarah Cannon hospital in Texas. Sarah Cannon is a leading cancer research institute providing comprehensive cancer care, clinical trials, and advanced treatment options. This partnership brings specialized oncology services and cutting-edge cancer treatment to the Dallas-Fort Worth area.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Texas Health Presbyterian Hospital Plano: A competing full-service acute care hospital located in Plano, TX, directly overlapping Medical City Plano's service area, patient base, and core service lines including emergency, surgical, and women's health.
• Medical City Dallas: Sister HCA Medical City Healthcare facility in Dallas, providing acute care and specialty services within the same parent network and largely overlapping DFW patient base.
• Medical City Frisco: HCA sister facility in the fast-growing Frisco submarket, competing directly for the same North DFW patient demographic as Medical City Plano.
• Baylor Scott & White Medical Center - Plano: Baylor Scott & White's acute care hospital in Plano, offering overlapping emergency, surgical, and specialty services in the same primary market as Medical City Plano.

Broad incumbents

• Baylor Scott & White Health: One of the largest nonprofit health systems in Texas, with a Plano campus and broad DFW presence, competing across the same service lines as Medical City Plano.
• Methodist Health System: Regional nonprofit health system operating multiple acute care hospitals in the DFW metroplex, overlapping with Medical City Plano on general acute care and specialty services.
• HCA Healthcare: Parent company of Medical City Plano and the largest hospital operator in the U.S., providing scale, capital, and operational templates that shape the facility's competitive position.
• Tenet Healthcare: National for-profit hospital operator with acute care facilities in the DFW market, providing a comparable ownership model and revenue model to HCA Healthcare-owned Medical City Plano.
• Texas Health Resources: Large nonprofit health system operating across North Texas, including direct competitor Texas Health Presbyterian Plano. Competes with Medical City Plano for inpatient and specialty volumes across DFW.

Regional players

• Parkland Health: Major Dallas County public hospital system serving the DFW region, providing acute care and trauma services that compete with Medical City Plano for trauma and emergency volumes in the broader DFW market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MedicalCityPlano
• LinkedInlinkedin.com/company/medical-center-of-plano

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDICAL CENTER OF PLANO