Medisoftware
Medisoftware is a Kiel-based, founder-owned German vendor of the Praxis-Programm all-in-one practice management software and adjacent telematics, KV-SafeNet, and patient-portal products serving office-based physicians in Schleswig-Holstein, Hamburg, and Mecklenburg-Vorpommern.
- Company typePrivate
- Founded1987
- HeadquartersKiel, Germany
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Medisoftware does
Medisoftware GmbH & Co. KG is a privately held, founder-owned German software vendor headquartered in Kiel that has served office-based physicians in Schleswig-Holstein, Hamburg, and Mecklenburg-Vorpommern for over three decades. The company's core product is the Praxis-Programm, an all-in-one practice management suite that bundles electronic patient records, appointment scheduling, billing, drug database access (Rote Liste, Gelbe Liste), medical device data import from 63 supported manufacturers, and integration with the German Telematics Infrastructure (TI) within a single base package without modular upsells. Surrounding the Praxis-Programm is a tightly integrated product ecosystem: mediDate (a hosted online appointment and prescription/referral ordering portal), Doc[Pal] (a Raspberry-Pi-based multilingual waiting-room patient-call display), KV-SafeNet (a gematik-certified VPN access service priced at a €95 setup and €150/month flat rate), and a full TI services stack (Konnektor, KIM secure messaging, e-prescription, eAU, ePA, NFDM, eMP).
The business is operated by a 6-person interdisciplinary team led by founder Dipl. Phys. Jan Meincke, who developed the original Praxis-Programm in 1984 and formalized the company in 1987 with KBV approval. Revenue is generated through four primary streams: recurring software licenses with maintenance and support, hardware sales (predominantly pre-configured LANCOM VPN routers), recurring KV-SafeNet subscription fees, and a service/support layer that includes a hotline, remote maintenance via TeamViewer and RustDesk, on-site service through regional points in Niebüll, Flensburg and Kiel, and seminars/training. Distribution is sales-led and regional: the company markets directly to physician practices across the three Northern German states via website, newsletter, video tutorials, and on-site seminars, and offers a dedicated system-switch service for practices migrating from competing software. Strategic posture is depth-over-breadth — the firm competes on regulatory certification (gematik, KBV framework), 30+ years of physician-workflow specialization, ad-free independence from pharmaceutical companies, and integrated hardware-plus-software-plus-service delivery rather than on aggressive geographic or pricing expansion.
Medisoftware firmographics
Firmographics- Name
- Medisoftware
- Legal name
- medisoftware GmbH & Co. KG
- Website
- https://medisoftware.de
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Medisoftware is a Kiel-based, founder-owned German vendor of the Praxis-Programm all-in-one practice management software and adjacent telematics, KV-SafeNet, and patient-portal products serving office-based physicians in Schleswig-Holstein, Hamburg, and Mecklenburg-Vorpommern.
- Ownership category
- akta.pro rank
Medisoftware industry classification
Industry- Product category
- Medical Practice Management Software
- NAICS
- Software Publishers (513210), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)
- akta.pro secondary industry
- Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)
Keywords
Where Medisoftware is headquartered
LocationHeadquarters
- HQ city
- Kiel
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Medisoftware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses: Practice management software licensing with maintenance and support contracts
- Hardware Sales: LANCOM VPN routers and other hardware equipment sales for practice infrastructure
- KV-SafeNet Service: Monthly subscription for KV-SafeNet VPN connectivity to medical association services
- Service and Support: Technical support hotline, on-site service, remote maintenance, and training services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | KV-SafeNet One-time Setup |
| Subscription | Monthly | KV-SafeNet Monthly Subscription |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Medisoftware product offering
Product offeringCore offering
Medisoftware develops and sells the Praxis-Programm, an integrated practice management software for physician offices, providing electronic patient records, appointment scheduling, waiting room management, insurance billing, medical documentation, drug databases, device integration, and Telematics Infrastructure communication. Complementing the core software are the mediDate online booking portal, DocPal multilingual waiting room display, and a certified KV-SafeNet VPN service for connecting practices to the German healthcare network.
Product overview
Medisoftware offers a unified, all-in-one practice management software ecosystem for physicians in Germany, centered on the Praxis-Programm as the core product. The Praxis-Programm is a comprehensive practice management solution that integrates electronic patient records, appointment scheduling, billing, medical documentation, drug databases, and telematics infrastructure communication — all functions are included in the base package with no need for costly add-on modules. The product portfolio includes mediDate (online patient appointment booking and prescription/referral ordering portal), DocPal (multilingual waiting room display running on Raspberry Pi), and KV-SafeNet service (certified VPN access for KV communications). Medisoftware also provides complete Telematik-Infrastruktur services including TI connector, KIM secure messaging, e-prescription, eAU, ePA, and remote maintenance support via TeamViewer.
Differentiator
Problem solved
Functional benefit
Brands
- mediDate: Online appointment scheduler with prescription and referral request functionality, hosted by medisoftware.
- Doc[Pal]
- KV-SafeNet
- PRAXIS-PROGRAMM
Products and services
- Praxis-Programm Core all-in-one practice management software for physician offices, providing electronic patient records, appointment scheduling, waiting room management, insurance billing, medical documentation, drug databases, device integration, and Telematics Infrastructure communication. All functions are included in the base package with no need for costly add-on modules, and is usable across all specialties and practice organizational forms.
- mediDate Online appointment scheduler and patient-facing portal hosted by medisoftware, allowing patients to book appointments and request prescriptions or referrals through the practice website. The product has been on the market for over 10 years and is continuously developed.
- DocPal Multilingual patient call/queue display system for the waiting room, running on a Raspberry Pi mini-computer with Full HD display. Fully integrated into the practice program with no additional operation required, supporting 51 languages and name obfuscation.
- KV-SafeNet Service Certified high-speed VPN network access service enabling secure encrypted communication with the Kassenärztliche Vereinigung (KV) for submitting claims, accessing KV services, and transmitting data. Provided via LANCOM VPN routers, with a €95 one-time setup fee and €150 monthly base rate for KV-SafeNet flatrate.
- eTerminal Component related to the electronic card terminal and telematics infrastructure integration, referenced as a distinct module in the Praxis-Programm navigation.
- Telematik-Infrastruktur (TI) Services Full suite of services related to the German Telematics Infrastructure, including TI connector installation, VPN access service, KIM (secure medical email), e-prescription (eRP), eAU (electronic sick note), ePA (electronic patient record), emergency data management (NFDM), electronic medication plan (eMP), SMC-B practice card, and eHBA electronic professional ID cards.
- MediSoftware QuickSupport (Remote Maintenance) Remote maintenance client program using TeamViewer for encrypted Internet-based remote support, supplemented by an alternative RustDesk remote access package. Used by the hotline team for software support and configuration.
- Training and Seminars Practice-oriented seminars and individual online training sessions via remote access (VNC), as well as on-site training sessions by appointment, covering all topics related to the practice program.
Companies that use Medisoftware
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Medisoftware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability4 records
Feature6 records
Medisoftware partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- LANCOM Systems GmbHcoreLANCOM is the primary VPN router provider for Medisoftware's telematics infrastructure solutions. LANCOM routers enable secure connectivity to KV-SafeNet and the telematics infrastructure. The partnership is certified by gematik for healthcare communications.
- gematikcoregematik is the German agency for digital medicine. Medisoftware is certified as a VPN access service provider (VPN-Zugangsdienstanbieter) and KV-SafeNet provider, requiring gematik certification for all telematics infrastructure components.
- SecunetcoreSecunet provides TI-Konnektor hardware for connecting physician practices to the German telematics infrastructure. Medisoftware supports Secunet connectors in their software.
- KBV (Kassenärztliche Bundesvereinigung)coreRegulatory body establishing framework guidelines (Rahmenrichtlinie) for KV-SafeNet and other telematics services that Medisoftware complies with as a certified provider.
- MediConsult GmbHminorBilling and contract management company (listed as contractor for KV-SafeNet fees and billing). Steinstr. 1, 24118 Kiel.
- Service 2 Solution GmbHminorService support point located in Niebüll providing maintenance and support services for Medisoftware customers in the region.
- Computer- und Bürotechnik Freund GmbHminorService support point located in Flensburg providing maintenance and support services for Medisoftware customers in the region.
Scale indicators2 records
Recent moves6 records
Expansion highlights3 records
Medisoftware competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Medisoftware social profiles
Digital presenceMedisoftware compliance and trust
Trust signalCompliance3 records
Medisoftware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medisoftware leadership team
Management profileNumber of profiles
Profiles2 records
Medisoftware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medisoftware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medisoftware
What does Medisoftware do?
Medisoftware develops and sells the Praxis-Programm, an integrated practice management software for physician offices, providing electronic patient records, appointment scheduling, waiting room management, insurance billing, medical documentation, drug databases, device integration, and Telematics Infrastructure communication. Complementing the core software are the mediDate online booking portal, DocPal multilingual waiting room display, and a certified KV-SafeNet VPN service for connecting practices to the German healthcare network.
Is Medisoftware a public or private company?
Medisoftware is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Medisoftware founded?
Medisoftware was founded in 1987. It employs 1 to 10 people.
Where is Medisoftware based?
Medisoftware is headquartered in Kiel, Germany, in the Europe region.
How does Medisoftware make money?
Four revenue lines are on record. Software Licenses are the primary driver. The others are hardware Sales, KV-SafeNet Service and service and Support.
Does Medisoftware have an API?
No public API is recorded for Medisoftware.
What industry is Medisoftware in?
Medisoftware's product category is Medical Practice Management Software. Its primary akta.pro industry code is HLACAEAO, Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach), with a secondary code of HLACAKAH, Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools. Its NAICS code is 513210 and its SIC code is 7372.