Gemeinde Meilen

What Gemeinde Meilen does

Gemeinde Meilen is a statutory Swiss municipal government located in the Pfannenstiel district of the canton of Zurich, serving approximately 14,000 residents on the north shore of Lake Zurich. It delivers a comprehensive suite of public services — population registration, taxation, social welfare, debt enforcement, waste management, road maintenance, civil registry, education, sports, and cultural programming — through physical counters at the Gemeindehaus (Dorfstrasse 100), a digital Online-Schalter portal, the E-Steuerportal for tax filings, virtual service counters for naturalisation and social insurance interviews, and a dedicated room reservation platform (raummiete.meilen.ch). The municipality also directly operates recreational infrastructure including the Hallenbad Allmend indoor pool, three Strandbäder (Strandbad Dorfmeilen, Strandbad Feldmeilen, Badeanlage Ländeli), and the Sportzentrum Allmend. Technology stack is built around a CMS-based municipal website hosted by Innovative Web AG, augmented by an OpenAI API-powered chatbot for search functionality and the Gever electronic document and records management system (EDRMS).

Revenue is generated through three primary streams: local taxation (income, property, and other levies managed via the Steuerfuss), user fees for services and facilities (e.g., CHF 30 for residence confirmation, CHF 17-18 for debt registry extracts, CHF 5-9 single-admission pool rates, with tiered resident vs. non-resident pricing and annual subscriptions up to CHF 770), and intergovernmental transfers from shared-service arrangements with neighbouring municipalities. Distribution combines direct-to-consumer delivery via administrative counters, self-service online portals, and regional cooperative channels including the Zweckverband ARA Rorguet (wastewater), the shared Betreibungsamt (debt enforcement with Herrliberg and Erlenbach), the Zivilstandskreis Männedorf (civil registry), and the Forstrevier Pfannenstiel-Süd (forestry with four municipalities). Marketing and civic communication occur primarily through the municipal website, Instagram, Facebook, LinkedIn, TikTok, press releases, and recurring community events (Bundesfeier, Donnschtig-Jass, Music & Dine, Wuchemärt farmers' market). The municipality is governed by an elected Gemeinderat for the 2026-2030 term led by Gemeindepräsident Dr. Christoph Hiller, supported by a municipal clerk (Gemeindeschreiber) and a separate Schulpflege for school governance. Recent strategic positioning includes the July 2026 UNICEF 'Kinderfreundliche Gemeinde' certification and the Energiestadt sustainability label.

Name

Gemeinde Meilen

Legal name

Gemeinde Meilen

Website

https://meilen.ch

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeinde Meilen is a Swiss municipal government in the canton of Zurich serving approximately 14,000 residents through administration, taxation, recreation, infrastructure, and digital citizen services, funded primarily by local taxes, user fees, and inter-municipal shared-service revenues.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (921140), Justice, Public Order, and Safety Activities (922), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal government services
• Public administration
• Civic services
• Local government
• Community services

Headquarters

HQ city

Meilen

HQ country

Switzerland

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Taxation: As a Swiss municipality, the primary revenue source is local taxation, including income tax, property tax, and other levies collected from residents and businesses. The tax rate is managed via the Steuerfuss.
2. User Fees and Service Charges: Fees for specific services including swimming pool admissions, room rentals, sports facility bookings, residence confirmations (CHF 30), debt registry extracts (CHF 17–18), and waste collection charges.
3. Intergovernmental Transfers and Shared Services: Revenue from shared-service arrangements including the Zweckverband ARA Rorguet (wastewater), shared civil registry, and forest management. Contributions from partner municipalities fund joint infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels8 records

Core offering

Gemeinde Meilen is a Swiss municipal government authority providing public administration services to its residents and businesses. It operates civic services including civil registry, tax administration, waste management, social services, building permits, and operates public recreational facilities such as the Hallenbad Allmend swimming pool and sports facilities.

Product overview

Gemeinde Meilen operates a digital administrative portal offering a suite of municipal services. The core online services include the Virtueller Schalter (virtual counter) for administrative procedures, E-Steuerportal for tax services, and Raumreservationen for facility bookings. Recreational facilities include Hallenbad Allmend (indoor pool), Sportzentrum Allmend (sports complex), and three Strandbäder (beach pools). The municipality also provides waste management services, energy programs, and various digital administrative services including residence confirmations and betreibungsregisterauszüge (debt collection register excerpts).

Differentiator

Problem solved

Functional benefit

Products and services

• Online Services Portal (Online-Schalter) Digital platform enabling residents to access municipal administrative services online, including an AI-powered chatbot for citizen inquiries.
• E-Steuerportal Online tax filing portal allowing residents and businesses to submit tax declarations electronically to the municipal tax authority.
• Hallenbad Allmend Public indoor swimming pool facility operated by the municipality for residents and visitors.
• Public Sports Facilities Municipal sports infrastructure available for community use.
• Room Reservation Platform Online platform allowing residents to reserve municipal rooms and facilities.
• Waste Management Services Municipal waste collection and disposal services for residents.
• Public School Administration Municipal school board oversight and administration of local public schools (Schulpflege).
• Civil Registry Services Civil registry services (Zivilstandsamt) provided through inter-municipal cooperation with neighboring municipalities.

Quantifiable outcome

• 43 members elected to the election bureau for the 2026–2030 term, indicating high civic engagement
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered flagship / major, core and minor.

• SBB AG (Swiss Federal Railways)flagship / majorStrategic or Co-development Partner · 1 April 2020SBB AG and the municipalities of Meilen and Herrliberg are collaborating on the Arealentwicklung Bahnhof Herrliberg-Feldmeilen project. The project involves redesigning the station area to include a new barrier-free bus terminal, street infrastructure adjustments, public space upgrades, and new residential development. Project period: 2016–2030. The municipality serves as co-commissioner alongside SBB and Herrliberg.
• Gemeinden Herrliberg und Uetikon am See (Zweckverband ARA Rorguet)coreStrategic or Co-development PartnerThe municipalities of Meilen, Herrliberg, and Uetikon am See jointly operate the Abwasserreinigungsanlage (ARA) Rorguet wastewater treatment plant in Meilen through a Zweckverband (municipal utility corporation). The ARA serves all three communities.
• Gemeinden Herrliberg und Erlenbach (Betreibungskreis)coreStrategic or Co-development PartnerThe municipalities of Meilen, Herrliberg, and Erlenbach operate a shared debt enforcement office (Betreibungsamt) with its seat in Meilen. Contract effective 1 January 2010. Handles debt collection enforcement under Swiss debt enforcement law (SchKG).
• Gemeinden Männedorf, Uetikon am See und Oetwil am See (Zivilstandskreis Männedorf)coreStrategic or Co-development PartnerThe municipalities of Meilen, Männedorf, Uetikon am See, and Oetwil am See share a Zivilstandskreis (civil registry district) with its seat in Männedorf. The civil registry office in Männedorf handles all civil status matters for Meilen residents. Contract effective 1 January 2009.
• Forstrevier Pfannenstiel-Süd (Gemeinden Meilen, Männedorf, Oetwil am See, Uetikon am See, Stäfa)minorStrategic or Co-development PartnerFive municipalities (Meilen, Männedorf, Oetwil am See, Uetikon am See, Stäfa) jointly manage the Forstrevier Pfannenstiel-Süd forest district. The Revierförster (district forester) is integrated into the Meilen municipal administration and coordinates with all participating municipalities.
• Zweckverband Kindes- und Erwachsenenschutz Bezirk Meilen (KESB)coreStrategic or Co-development PartnerKESB is the statutory child and adult protection authority for the district of Meilen. The Zweckverband (municipal corporation) encompasses all municipalities in the district. Statutory framework effective 1 January 2021.
• Verein Wuchemärt MeilenminorGTM or Marketing PartnerThe association operates the weekly Wuchemärt farmers' market at Dorfplatz Meilen every Friday, promoting regional fresh produce. The municipality provides the venue.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeinde Zollikon: Adjacent Goldcoast municipality of similar size (~13,000 residents) and demographic profile to Meilen. Operates the same standard package of municipal services (administration, taxation, recreational facilities) under the canton of Zurich.
• Gemeinde Oetwil am See: Member of the Zivilstandskreis Männedorf and the Forstrevier Pfannenstiel-Süd with Meilen. Smaller but otherwise directly comparable in municipal service delivery and regional cooperation model.
• Gemeinde Herrliberg: Adjacent Pfannenstiel-district municipality sharing the ARA Rorguet wastewater utility and the Betreibungskreis debt enforcement office with Meilen. Directly comparable in service mix, population size, and geographic profile, and jointly commissioning the SBB Arealentwicklung Bahnhof Herrliberg-Feldmeilen project.
• Gemeinde Küsnacht: Goldcoast municipality in the same district of Meilen with comparable population (~14,000 residents) and affluent tax base. Operates a similar full-service municipal model including school administration, sports facilities, and digital services.
• Gemeinde Uetikon am See: Adjacent municipality on Lake Zurich that co-operates the ARA Rorguet wastewater treatment plant and the Zivilstandskreis Männedorf with Meilen. Comparable in scale, lake-shore geography, and service portfolio.
• Gemeinde Erlenbach: Adjacent Goldcoast municipality that shares the Betreibungskreis (debt enforcement) with Meilen and Herrliberg. Demographically and economically similar to Meilen, making it a direct operational peer.
• Gemeinde Stäfa: Neighbouring municipality that participates in the Forstrevier Pfannenstiel-Süd cooperative alongside Meilen. Similar size, lake-shore geography, and municipal service structure.
• Gemeinde Männedorf: Houses the seat of the Zivilstandskreis Männedorf (which serves Meilen) and is a fellow member of the Forstrevier Pfannenstiel-Süd. Comparable in size, geography, and service delivery model on the right bank of Lake Zurich.

Broad incumbents

• Stadt Zürich: The largest municipality in Canton Zurich, providing the same basic catalogue of municipal services (registration, tax, social services, schools, recreation) at much greater scale. Provides a useful benchmark for digital service expectations and urban-planning practices.

Regional players

• Gemeinde Adliswil: Slightly larger canton of Zurich municipality (~19,000 residents) with a similar service model but different geography (Sihltal rather than lake shore). Useful as a regional benchmark for service delivery scale and digital admin investment.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/gemeindemeilen
• LinkedInlinkedin.com/company/gemeindemeilen
• Instagraminstagram.com/gemeindemeilen/?hl=de
• TikToktiktok.com/@gemeindemeilen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeinde Meilen