Memorial Satilla Health

What Memorial Satilla Health does

Memorial Satilla Health is a 231-bed full-service acute care hospital located in Waycross, Georgia, founded in 1963 and serving the greater Waycross community and southeast Georgia region for more than 60 years. The facility is the only major acute care provider in its primary service area and operates a 24/7 emergency room alongside surgical services, orthopedic care, a birthing center, diagnostic imaging, and a Family Medicine residency program. It accepts all forms of government insurance (Medicare, Medicaid), workers compensation, and commercial insurance, and offers tiered financial assistance covering patients from 0% to 400% of the Federal Poverty Level. The hospital is owned and operated as a subsidiary facility within HCA Healthcare's South Atlantic Division, drawing on the parent company's corporate, technology, compliance, and graduate medical education infrastructure.

The hospital's primary digital product is the MyHealthONE patient portal and mobile application, which enables bill payment, health record access, appointment scheduling, and pre-registration, supplemented by a Patient Payment Estimator for pricing transparency and a CMS-required machine-readable standard charges file. AI-adjacent patient engagement tools — Clearstep Symptom Checker, Vital ERAdvisor (with predictive ER wait-time estimates), WebMD Ignite health risk assessment, and a COVID-19 Chatbot — are deployed as integrated services rather than proprietary builds. Supporting digital tools include Salesforce, Securiti.AI privacy controls, Surescripts for medical record interoperability, dotCMS and Sitecore for content management, and the Parallon Credentialing Portal for physician credentialing.

Revenue is generated primarily through patient care services reimbursed by Medicare, Medicaid, workers compensation, and commercial insurance, with supplemental revenue from uninsured self-pay patients receiving managed-care-like discounts. The facility's go-to-market is largely direct-to-consumer via walk-in and emergency visits, scheduled procedures, physician referrals, and community outreach, with no disclosed enterprise customer concentration or recurring contract revenue beyond insurance payer relationships. No standalone revenue figure is publicly disclosed, and the facility operates as a privately held, single-location entity under HCA Healthcare, Inc. (NYSE: HCA).

Name

Memorial Satilla Health

Legal name

Memorial Satilla Health

Website

https://memorialsatillahealth.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Waycross

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Direct patient care revenue from hospital services including emergency care, surgical procedures, orthopedics, birthing services, and diagnostic imaging. Revenue is generated through a combination of insurance reimbursements from government programs (Medicare, Medicaid), commercial insurance, workers compensation, and patient out-of-pocket payments including copayments, coinsurance, and deductibles.
2. Financial Assistance Programs: Charity care for patients at 0-250% of Federal Poverty Level (100% discount) and expanded financial assistance for patients at 251-400% FPL with balances over $1,500. Also provides uninsured discount similar to managed care rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Memorial Satilla Health is a 231-bed full-service acute care hospital providing emergency, surgical, orthopedic, and birthing services to the greater Waycross community and southeast Georgia region. The hospital delivers direct patient care through a 24/7 emergency room, scheduled admissions, outpatient procedures, and physician referrals, supported by the MyHealthONE digital patient portal and mobile app for bill payment, appointment scheduling, and health record access.

Product overview

Memorial Satilla Health is a 231-bed acute care hospital offering emergency, surgical, orthopedic, and maternal care services. Its primary digital patient-facing platform is MyHealthONE, which provides a patient portal and mobile app enabling bill payment, health record access, appointment scheduling, and care management. Supporting patient-facing digital tools include a Patient Payment Estimator for healthcare pricing transparency, Clearstep Symptom Checker and COVID-19 Chatbot for AI-powered symptom assessment, Vital ERAdvisor for ER visit guidance, and WebMD Ignite for health risk assessment. The hospital also operates a Graduate Medical Education Family Medicine Residency program, physician credentialing services, and provides various patient support services including Consult-A-Nurse, H2U health programs, and financial assistance/charity care programs.

Differentiator

Problem solved

Functional benefit

Brands

• MyHealthONE: Patient portal platform for managing healthcare, viewing health records, paying bills, and connecting with physicians
• SATLConnect

Products and services

• Acute Care Hospital Services

Quantifiable outcome

• Received Spring 2026 'A' Hospital Safety Grade from Leapfrog Group reflecting top national performance on patient safety

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability6 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• HCA South Atlantic DivisioncoreStrategic or Co-development PartnerMemorial Satilla Health is part of the HCA South Atlantic Division network. HCA Healthcare provides corporate infrastructure, quality standards, technology platforms (MyHealthONE), employee benefits programs, graduate medical education support, and operational oversight. The hospital operates under HCA Healthcare's compliance, privacy, and operational policies.
• HCA Hope FundminorStrategic or Co-development PartnerEmployee-run, employee-supported 501(c)(3) charity helping HCA employees and immediate families affected by hardship including disasters, extended illness/injury. Provides emergency information, referrals, and financial aid.
• Thomas & ThorngrenminorImplementation/ SI/ Consulting PartnerEmployment verification service. Contact: Office (615) 242-8246, Fax (615) 242-5826.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• HCA Healthcare: HCA Healthcare is Memorial Satilla's publicly traded parent company and the broader incumbent operating one of the largest acute care hospital portfolios in the United States. As parent and corporate operator, it provides the strategic, capital, and infrastructure context for Memorial Satilla's operations.

Direct peers

• Colleton Medical Center: Colleton Medical Center is an HCA South Atlantic Division community hospital in Walterboro, SC, comparable to Memorial Satilla in size, ownership structure, and rural market positioning. Both serve as primary acute care access points for underserved rural populations within HCA's southeastern footprint.
• Wayne Memorial Hospital: Wayne Memorial Hospital is a community hospital in Jesup, Georgia serving a similar rural southeast Georgia population. It is comparable in service scope, community orientation, and rural payer mix dynamics, making it a relevant direct peer for competitive and market analysis.
• Tift Regional Medical Center: Tift Regional Medical Center is a community hospital in Tifton, Georgia serving a rural south-central Georgia population. It is comparable in scale, service mix, and rural acute care positioning, providing a relevant benchmark for similar markets within the state.
• Coffee Regional Medical Center: Coffee Regional Medical Center is a community hospital in Douglas, Georgia serving a rural south-central Georgia population comparable to Memorial Satilla's catchment. Similar bed scale, service mix, and rural market dynamics make it a useful comparable for community hospital operating performance.
• Grand Strand Medical Center: Grand Strand Medical Center is an HCA South Atlantic Division hospital in Myrtle Beach, SC, comparable in corporate ownership, acute care service mix, and regional positioning. Both facilities share HCA's MyHealthONE platform, quality standards, and operational protocols.
• Trident Medical Center: Trident Medical Center is a larger HCA South Atlantic Division hospital in Charleston, SC, directly comparable through shared HCA infrastructure, technology platforms, and quality standards. It provides a useful benchmark for service line depth and operational scale within the same division.
• Doctors Hospital of Augusta: Doctors Hospital of Augusta is an HCA Healthcare acute care hospital in Augusta, Georgia, comparable in corporate backing, service mix, and Southeast regional positioning. Both operate under HCA's South Atlantic Division with shared technology and operational infrastructure.
• Appling Healthcare: Appling Healthcare is a community healthcare provider in Baxley, Georgia serving a rural southeast Georgia population adjacent to Memorial Satilla's primary service area. It is comparable in rural market positioning and community-oriented acute care service delivery.

Regional players

• Southeast Georgia Health System: Southeast Georgia Health System is a non-HCA regional health system serving coastal southeast Georgia with hospital campuses in Brunswick and St. Marys. It is a direct competitor for patients in the broader southeast Georgia region adjacent to Memorial Satilla's primary service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCG6J4kX_OMLa7HM3GFa8Xng
• LinkedInlinkedin.com/company/memorial-satilla-health

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memorial Satilla Health