MetLife Portugal

What MetLife Portugal does

MetLife Portugal operates as a Portuguese branch of MetLife Europe d.a.c. and MetLife Europe Insurance d.a.c., Irish Designated Activity Companies ultimately owned by MetLife, Inc. (NYSE: MET). The entity has been present in Portugal since 1965 and is headquartered at Avenida da Liberdade, Lisbon, with 67 employees. It is authorized by the Central Bank of Ireland and subject to limited supervision by Portugal's Autoridade de Supervisão de Seguros e Fundos de Pensões (ASF).

The company offers a life and personal accident insurance portfolio split between individuals and businesses. Individual products include mortgage life insurance (Seguro Vida Crédito Habitação), family life (Seguro Família), critical illness (Seguro Doenças Graves), hospitalization (Seguro Hospitalização), senior accident (Seguro Sénior), and personal accident (Seguro Acidentes Pessoais) coverage. Corporate products comprise individual workplace protection (Proteção Individual), payment protection for credit institutions (Proteção Pagamentos), and customized group employee benefits (Employee Benefits). Customers access these through the MyMetLife self-service portal, a call center, a corporate sales team, and a nationwide network of independent insurance agents (mediadores de seguros).

The business model is built on recurring subscription-style insurance premiums across the individual and corporate books, supplemented by credit-linked payment protection. Underwriting is supported by automated decision-making and profiling systems that process customer inputs to determine coverage and personalize marketing. Distribution blends a B2C agent network with B2B direct sales to enterprises and lending institutions. Compliance is maintained across GDPR, SFDR, ASF, and Central Bank of Ireland frameworks, and the unit participates in group-level sustainability disclosures and workplace certifications (Great Place to Work).

Name

MetLife Portugal

Legal name

MetLife Europe d.a.c. - Sucursal em Portugal and MetLife Europe Insurance d.a.c. - Sucursal em Portugal

Website

https://metlife.pt

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

51–100 employees

Short description

MetLife Portugal is the Portuguese branch of MetLife Inc.'s Irish insurance entities, distributing life and personal accident insurance to individuals and corporate clients through agents, sales teams, and the MyMetLife portal.

Ownership category

akta.pro rank

Product category

Life Insurance

NAICS

Direct Life Insurance Carriers (524113), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Life Insurance (6311), Accident & Health Insurance (6321)

akta.pro primary industry

Individual AD&D Insurance (Direct-to-Consumer) (FSAIALAC)

akta.pro secondary industry

Group AD&D (Standalone or Bundled with Life) (FSAIADAG)

Keywords

• Life insurance products
• Personal accident insurance
• Mortgage life insurance
• Employee benefits insurance
• Critical illness coverage

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Life Insurance Premiums: Recurring premium payments from individual life insurance policies including mortgage life insurance, family protection, and serious illness coverage.
2. Personal Accident Insurance Premiums: Premium revenue from personal accident policies for individuals including seniors and hospitalization coverage.
3. Corporate Employee Benefits: Group insurance policies for enterprises covering individual protection and employee benefits, sold to businesses as part of their employee compensation packages.
4. Payment Protection Insurance: Credit protection products that guarantee payment of loans/credit in case of death, disability, or unemployment for lending institutions.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MetLife Portugal sells life insurance and personal accident insurance products to individuals and corporate clients in Portugal. Individual offerings include mortgage life insurance, family protection, critical illness coverage, hospitalization, senior protection, and personal accident insurance. Corporate offerings include group employee benefits policies, individual workplace protection solutions, and payment protection insurance for credit institutions.

Product overview

MetLife Portugal is a life and personal accident insurance company operating as a unified product portfolio. The offering consists of individual insurance products (Seguro Vida Crédito Habitação, Seguro Família, Seguro Doenças Graves, Seguro Hospitalização, Seguro Sénior, Seguro Acidentes Pessoais) and corporate solutions (Proteção Individual, Proteção Pagamentos, Employee Benefits), all accessible through the MyMetLife customer portal. The products are distributed through agents and insurance brokers, serving both individual customers and businesses in Portugal.

Differentiator

Problem solved

Functional benefit

Products and services

• Seguro Vida Crédito Habitação (Mortgage Life Insurance) Life insurance product covering mortgage loans, protecting borrowers and their families in case of death or critical illness during the loan repayment period. Targeted at individual mortgage borrowers in Portugal.
• Seguro Família (Family Life Insurance) Family life insurance offering comprehensive protection for family members, providing financial security and peace of mind for households forming or maintaining a family.
• Seguro Doenças Graves (Critical Illness Insurance) Critical illness insurance that ensures access to medical treatments and consultations when diagnosed with serious diseases covered by the policy. Designed for individuals concerned with healthcare costs from major illnesses.
• Seguro Hospitalização (Hospitalization Insurance) Hospitalization insurance covering medical expenses, consultations, and health services associated with accidents to ensure rapid recovery for policyholders.
• Seguro Sénior (Senior Personal Accident Insurance) Personal accident insurance designed specifically for senior citizens, providing coverage tailored to the needs and risks of older adults in Portugal.
• Seguro Acidentes Pessoais (Personal Accident Insurance) Personal accident insurance covering expenses for medical consultations and health services in case of accident, enabling quick recovery for individuals.
• Proteção Individual (Corporate Individual Protection) Corporate insurance solutions providing protection and security in the workplace, supporting partner clients through expertise and experience. Sold to businesses for their employee protection programs.
• Proteção Pagamentos (Payment Protection Insurance) Credit protection solutions that guarantee financial institutions the payment of commitments made by their customers in case of death, disability, or unemployment, reducing credit risk on lending portfolios.
• Employee Benefits (Group Insurance Policies) Customized collective insurance policies and social benefits protecting employees and providing additional benefits to corporate clients as part of their employee compensation and retention packages.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/metlife-portugal

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MetLife Portugal