Mediation Foundation of Ireland

What Mediation Foundation of Ireland does

The Mediation Foundation of Ireland is a private professional training and mediation services provider founded in 2011 and headquartered in Wicklow, Ireland. The company delivers accredited mediation training through its Certified MII/IMI Mediator Programme (60 hours, €2,895) and an Advanced Diploma in Mediation & Conflict Resolution (100 hours, €3,450) offered in partnership with American College Dublin / Irish American University since September 2024. It also runs shorter CPD workshops and continuing education for practising mediators, supported by a Member's Area online community platform launched in 2024. The business model combines individual professional certification fees (€495-€3,450 range), corporate training contracts with enterprise clients, and direct mediation services including telephone mediation delivered under partnership with the Residential Tenancies Board (RTB.ie). The foundation employs 6 staff and serves a mixed customer base of individual professionals seeking accredited mediator credentials and corporate clients across pharmaceuticals (Janssen), banking (AIB, KBC, Central Bank), professional services (PWC), retail (Lidl), aviation (daa, Riyadh Airports), healthcare (Health Service Executive), and government (Citizens Information Board, Skillnets, Rehab). Its instructional methodology is anchored by proprietary frameworks including Mediation Cycle©, Four F's©, and Breakthrough Conversations©, delivered by trainers with credentials from Harvard, Chicago Booth, Notre Dame, and LSE. In 2026, the foundation is extending its product portfolio with Resolution Intelligence™, a new programme beyond its traditional mediation training scope. The company operates on a lean, services-led model with no disclosed AI/ML capabilities and minimal disclosed technology infrastructure beyond Zoom, WordPress, and Stripe.

Name

Mediation Foundation of Ireland

Legal name

Mediation Foundation of Ireland

Website

https://mfi.ie

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Mediation Foundation of Ireland is a Wicklow-based, 6-person private training and mediation services provider founded in 2011, delivering accredited mediator certification (MII/IMI), university-credentialed diplomas, and corporate training to professionals and enterprises across Ireland and select international markets.

Ownership category

akta.pro rank

Product category

Mediation Training and Conflict Resolution Services

NAICS

Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Mediation, Negotiation Support & Peace Processes (BPADAFAC)

akta.pro secondary industry

Staff Training, Coaching & Professional Development (SEL/Mental Health) (EDAKAMAL)

Keywords

• Mediation training services
• Accredited mediator certification
• Workplace conflict resolution
• Corporate negotiation training
• Advanced mediation diploma

Headquarters

HQ city

Glendalough

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Professional Training Programmes: Revenue from accredited mediation certification programmes including Certified MII/IMI Mediator Programme (60 hours), Advanced Diploma in Mediation & Conflict Resolution (100 hours), and various CPD courses. Both online and in-person delivery.
2. Corporate Training Services: Customised in-house training programmes for organisations covering conflict resolution, workplace mediation, advanced negotiations, and other leadership development topics.
3. Mediation Services: Direct mediation services resolving organisational disputes including workplace, contractual, and multi-party disputes.
4. Telephone Mediation Services: Specialist telephone mediation services for organisations dealing with disputes, including the programme used by RTB.ie achieving 93% dispute resolution rate.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

The Mediation Foundation of Ireland provides accredited mediation training programmes and direct mediation services. Its flagship offering is the 60-hour Certified MII/IMI Mediator Programme with dual Irish and international accreditation, complemented by a 100-hour Advanced Diploma in Mediation & Conflict Resolution (jointly with Irish American University), CPD-accredited short courses (workplace mediation, advanced negotiations, telephone mediation, bullying, cross-cultural communication, mediation in education), and customised in-house corporate training. MFI also delivers direct workplace and telephone mediation services for organisations in dispute.

Product overview

The Mediation Foundation of Ireland offers a portfolio of mediation training and services built around its core 60-hour Certified MII/IMI Mediator Programme. The offering spans from introductory one-day courses (Introduction to Mediation, Mediation Skills) through advanced specialization (Advanced Negotiations, Telephone Mediation, Fixing Bullying Training, Cross Cultural Communication, Mediation in Education) to an Advanced Diploma in Mediation & Conflict Resolution for practicing mediators. Supporting offerings include a CPD Refresher Course for ongoing professional development, the Member's Area for community and resources, and a new Resolution Intelligence™ Coach Programme marking 15 years of operation. MFI's proprietary frameworks include the Mediation Cycle© and The Four F's© of the Mediation Conversation, and services extend to workplace dispute mediation and family mediation for separating couples.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Mediation Training (Certified MII/IMI Mediator Programme) A 60-hour certified mediator programme providing core skills of mediation, the Classic Model of Mediation with practice, and dual accreditation (MII and IMI). Delivered live online with interactive training, priced at €2,895 (2022 pricing).
• Become a Certified (MII/IMI) Mediator Programme A 7-day intensive programme that certifies participants as qualified mediators with dual accreditation from the Mediators Institute of Ireland and International Mediation Institute.
• Advanced Diploma in Mediation & Conflict Resolution A part-time advanced diploma programme (100 core hours, 25 online) for practicing mediators, offered jointly with Irish American University and accredited by the Middle States Commission on Higher Education and International Mediation Institute (QAP). Priced at €3,450 earlybird.
• Managing Conflict – A Skills Programme Practical training for handling difficult conversations, challenging behaviour, bullying issues, and assertiveness skills. Customised to organizational needs, available in half-day to two-day formats.
• Introduction to Mediation (1 day) One-day introductory course covering what mediation is, how it works, when to use it, and the mediation process. Also available in an online version.
• Mediation Skills (2 days) Two-day practical course where participants understand mediation and practice basic mediation skills using the Mediation Cycle© and The Four F's© of the Mediation Conversation.
• Telephone Mediation – Certified Skills Programme Two-day certificate programme teaching mediators how to conduct mediations successfully by phone without parties meeting. Developed for and used by the Residential Tenancy Board (RTB.ie) achieving a 93% dispute resolution rate.
• Fixing Bullying – Training & Coaching Two types of programmes: one for managers and senior executives covering identification and handling of bullying, and another for employees covering assertiveness and reporting. Includes a confidential coaching service for organizations.
• Advanced Negotiations (2 day) Interactive two-day programme maximizing negotiation potential using the Harvard Program on Negotiations model. Covers BATNA/WATNA/ZOPA/PIN, strategic negotiations, influence, and persuasion. Qualifies for CPD points.
• Workplace Mediation CPD course focused on workplace mediation skills and techniques.
• Cross Cultural Communication CPD course covering diversity awareness, legislation, and benefits of diversity to ensure inclusive culture in the workplace.
• Mediation in Education Certified Workplace Mediator programme specifically designed for the education sector. 40 hours of tuition over five days, accredited by MFI and Cúram.ie, for school leaders, principals, deputies, and education officers. Priced at €1,895 per person for multiple bookings, €1,985 for individuals.
• CPD Refresher Course Accelerated learning live online refresher and preparation day for certified mediators, including mediation practice, individual feedback, and assessment preparation. Offered at €495.
• Resolution Intelligence™ Coach Programme New coaching accreditation programme launched to celebrate 15 years of MFI.
• Corporate In-House Training Customised in-house training programmes for organisations covering conflict resolution, workplace mediation, advanced negotiations, and other leadership development topics. Delivered at client sites for groups of 12+ participants.
• Mediation Services Direct mediation services resolving organisational disputes including workplace, contractual, and multi-party disputes.
• Telephone Mediation Services Specialist telephone mediation services for organisations dealing with disputes, including the programme used by RTB.ie achieving a 93% dispute resolution rate.

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• American College Dublin / Irish American UniversitycoreStrategic or Co-development Partner · 1 September 2024American College Dublin, a constituent college of Irish American University (accredited by Middle States Commission on Higher Education - same framework as US Ivy League Colleges), provides accreditation for MFI's Advanced Diploma in Mediation and Conflict Resolution.
• Mediators Institute of Ireland (MII)coreStrategic or Co-development PartnerMII is the professional body for mediators in Ireland. MFI programmes are MII certified, and graduates can apply for MII recognition as qualified mediators. MFI fully subscribes to the MII Code of Ethics.
• International Mediation Institute (IMI)coreStrategic or Co-development PartnerGlobal accreditation body for mediators. MFI offers unique dual certification (MII & IMI) giving graduates international credibility. MFI participates in IMI's QAP (Qualifying Assessment Programme).
• Cúram.ieminorStrategic or Co-development PartnerCúram.ie provides accreditation for MFI's Mediation in Education programme alongside the Mediation Foundation of Ireland.
• Irish Management InstitutecoreStrategic or Co-development PartnerMFI trainers including Luke Monahan serve as senior associates with the Irish Management Institute, providing professional development programmes to leaders.
• RTB.ie (Residential Tenancy Board)coreStrategic or Co-development PartnerMFI developed the telephone mediation programme used by RTB.ie, which achieved a 93% dispute resolution rate. This represents a key reference client and programme development partnership.
• Harvard University / Harvard Program on NegotiationsminorOthersMFI trainers have studied and incorporate the Harvard Program on Negotiations model in their Advanced Negotiations training programmes.
• United Nations Training SchoolminorOthersWilliam Corless serves as a senior associate faculty member of the United Nations Training School.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Crucial Learning: US-based corporate training company offering Crucial Conversations and similar difficult-conversation programmes. It competes with MFI's workplace conflict, bullying, and difficult-people training courses for corporate L&D budgets.
• Harvard Program on Negotiation: Academic centre of excellence for negotiation training and research whose model MFI explicitly uses in its Advanced Negotiations programme. PON represents the gold-standard broad incumbent in negotiation and dispute resolution education that MFI borrows from rather than competes with.
• Irish Management Institute: Ireland's premier executive development and management training institution. MFI's founder Luke Monahan is a senior associate there; IMI competes broadly for corporate leadership and negotiation training budgets while MFI focuses on the conflict resolution subset.

Others

• Cúram.ie: Irish education-sector mediation training organisation co-directed by MFI founder Luke Monahan. Cúram is an adjacent sister entity in the mediation training ecosystem rather than a competitor, jointly delivering MFI's Mediation in Education programme.
• International Mediation Institute (IMI): Global accreditation body for mediators. IMI is not a competitor but a strategic partner — MFI's programmes are certified under IMI's QAP framework, making IMI an ecosystem participant whose standards shape MFI's product.
• Mediators Beyond Borders International: International NGO promoting mediation practice globally. MFI associate Bebhinn McKinley is a member; the organisations are thematically aligned rather than directly competitive, both serving the professional mediator community.

Direct peers

• Resolution: The UK's family justice and mediation membership organisation. Resolution sets standards and accredits mediators in family and civil disputes, operating in an adjacent but overlapping mediation training and accreditation niche to MFI.
• National Mediation Forum (Ireland): Ireland's representative body for mediation service providers, including training organisations. It is a direct peer operating in the same Irish market for mediation services and accreditation.
• ADR Group: UK-based alternative dispute resolution training and accreditation provider. ADR Group runs certified mediator courses and corporate conflict resolution programmes, competing with MFI for UK and Ireland-based professional training buyers.
• Center for Effective Dispute Resolution (CEDR): The UK's leading mediation and ADR training and accreditation body. CEDR offers accredited mediator training, corporate conflict management programmes, and is the closest direct competitor in the commercial mediation training space, sharing MFI's model of practitioner certification plus corporate training.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC4k-rrj1y7SRCYpmoObvxcQ
• LinkedInlinkedin.com/company/mediationfoundationofireland

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Mediation Foundation of Ireland