Manque Global Airport Services

What Manque Global Airport Services does

Manque Global Airport Services (MGAS) is a private Indian airport services company founded in 2000 and headquartered in Yelahanka, Bangalore, Karnataka. It operates across nine airport locations in India — Bangalore, Mumbai, Hyderabad, Delhi, Jaipur, Madurai, Dehradun, Kalburgi, and Pantnagar — and employs approximately 66 people. The firm runs a multi-vertical airport services business spanning passenger assistance, operational ground support, infrastructure, training, and ancillary retail, organized as a hybrid B2C/B2B provider rather than a pure technology platform.

The core passenger-facing offering is Meet & Assist and Passenger Assistance, in which a personal manager escorts travelers through check-in, immigration, customs, baggage claim, and boarding; related services include wheelchair and reduced-mobility assistance, family and unaccompanied-minor support, VIP concierge, fast-track processing, and chauffeur/transfer. Operational ground services comprise airport lounge access (booking pre-purchasable via mgas.in), parking and valet management with car wash, left-luggage and luggage retail, baggage trolley management, and a commercial transportation fleet with over six years of operating history. B2B lines include Civil/Electrical/Mechanical Construction with in-house design and engineering teams, Facility Management (housekeeping, MEP maintenance, security, pest control), and an Aviation Academy offering certification and training. Retail sub-lines include Food Check-In (burgers, rolls, wraps, snacks, sandwiches, and in-flight meal arrangements) and an Ajmal Perfume retail bar.

The company monetizes via transaction fees for lounges, parking, food, and freight; quote-based professional services fees for meet-and-assist and corporate bookings; and project-based contracts for construction and facility management. Group bookings of more than five passengers receive special discounts, and services are free for children up to two years with discounted rates for children aged two to six. Distribution is direct: on-airport service delivery plus digital booking at mgas.in, phone (+91-80295-23003), and email ([email protected]), supplemented by Instagram and LinkedIn presence and word-of-mouth via published customer testimonials. The firm discloses no proprietary technology, patents, AI capabilities, partnerships, funding history, or named executive team.

Name

Manque Global Airport Services

Legal name

Manque Global Airport Services

Website

https://mgas.in

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Manque Global Airport Services is a Bangalore-headquartered, private Indian airport services company founded in 2000 that delivers meet-and-assist, lounge, parking, construction, facility management, freight, training, and ancillary retail services across 9 Indian airports with approximately 66 employees.

Ownership category

akta.pro rank

Product category

Airport Ground Support Services

NAICS

Support Activities for Air Transportation (4881), Airport Operations (48811)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Airport Transfer Services (Meet-and-Greet, Fixed-Route) (THADAEAG)

akta.pro secondary industries

Airport Ground Transport Terminals (Rail/Bus/Coach) (THAIALAG), Airport Inter-Terminal & Landside Circulator Shuttles (THAIAFAI)

Keywords

• Airport assistance services
• Meet and greet services
• Airport lounge access
• Passenger ground support
• Airport facility management

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Meet & Assist Services: Personal assistant services for airport departures, arrivals, and transit. A Personal Manager accompanies passengers through check-in, passport control, and customs. Revenue generated through service fees per passenger or per group.
2. Airport Lounge Access: Lounge booking service allowing purchase of access to airport lounges regardless of status, memberships, or class of service. Revenue from lounge access fees with complimentary amenities included.
3. Parking Management & Valet: Parking management services including valet management and car wash services at airport premises. Revenue from parking fees and ancillary car wash services.
4. Construction Services: Civil, electrical, mechanical construction and office interiors for airports, commercial buildings, and malls. In-house design and engineering teams execute projects. Revenue from project-based construction contracts.
5. Commercial Transportation: Dedicated fleet of trucks for cargo transportation with over 6 years of expertise. Revenue from transportation fees based on distance and cargo volume.
6. Aviation Academy: Training and certification services for airport personnel and travelers. Meet & Assist service training and assistance facilitation.
7. Food Check-In & Retail: Food delivery services at airports including burgers, rolls, wraps, snacks, and sandwiches. Special meal arrangements for flights. Revenue from food sales and catering services.
8. Ajmal Perfumes Retail: Perfume retail services at airport locations offering Ajmal perfume collections.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Manque Global Airport Services (MGAS) delivers a comprehensive suite of airport support services across 9 Indian airports, including Meet & Assist, passenger assistance, airport lounge access, parking management with valet, chauffeur services, baggage handling, trolley management, facility management, commercial transportation, construction, food services, and a perfume retail bar. The company pairs traveler-facing concierge and ground handling with B2B construction, facility management, and aviation training offerings for airport operators, airlines, and commercial property owners.

Product overview

Manque Global Airport Services (MGAS) operates as a multi-service airport and hospitality solutions provider, offering a comprehensive portfolio of airport assistance and support services. The core offering includes Meet & Assist Services and Passenger Assistance for travelers requiring guidance through airport processes. These are complemented by operational support services including Left Luggage & Luggage Retail, Parking Management with valet services, Trolley Management Services, Lounges, and Commercial Transportation. The company also extends into facility management (housekeeping, MEP, security), construction services, Aviation Academy training, Food Check-In dining options, and Ajmal Perfumes retail. Services are available 24/7 across 9 Indian airports in Bangalore, Mumbai, Hyderabad, Delhi, Jaipur, Madurai, Dehradun, Kalburgi, and Pantnagar.

Differentiator

Problem solved

Functional benefit

Brands

• Ajmal Perfume Bar: A perfume retail service offering fragrance collections at airport locations.

Products and services

• Meet & Assist Services Personal assistant service accompanying passengers through check-in, passport control, and customs for departure, arrival, and transfer journeys. Targets first-time travelers, VIP passengers, business travelers, families, and leisure travelers seeking stress-free airport experiences.
• Passenger Assistance Specialized assistance for passengers with reduced mobility, disabilities, families with infants, unaccompanied minors, elderly travelers, and pregnant passengers, with personal assistants supporting the full airport journey including emergency evacuation and medical needs.
• Left Luggage & Luggage Retail Baggage storage, wrapping, and weighing services along with a luggage retail shop located within airport premises for travelers needing short-term storage or replacement luggage items.
• Parking Management Comprehensive airport parking solutions including valet management, car wash, and strategies for efficient parking facility operations delivered on airport premises.
• Parking Valet Management Valet parking service covering vehicle parking and retrieval paired with an eco-friendly car wash using minimal water, delivered at airport locations.
• Chauffeur Services Professional driver service transporting passengers in private or luxury vehicles with luggage assistance and parking/retrieval handling, used as part of arrival VIP concierge and departure packages.
• Airport Lounges

Quantifiable outcome

• Services free for children up to 2 years old; discounts available for children 2-6 years
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Marhaba Services: Dubai-based premium airport meet & assist company offering personal greeters, fast-track and lounge-style services — closest pure-play peer to MGAS's core meet & assist and concierge offering, though geographically focused on the Middle East.
• BlueDot: Global premium airport meet & assist and concierge platform offering personal greeters, fast-track and VIP services at hundreds of airports — operates the same premium meet-and-greet playbook as MGAS, but at international scale via app-based booking.
• Airport Assistance Worldwide: Global airport meet & assist and concierge provider serving travellers across hundreds of airports — directly comparable premium-assistance value proposition and traveler segments to MGAS.
• Air India SATS Airport Services: Joint venture of Air India and SATS providing passenger and ramp handling across major Indian airports — directly overlapping with MGAS in passenger assistance, baggage handling and airline support services.
• Bird Airport Services: Indian airport passenger services arm of Bird Group providing ground handling, meet & assist and hospitality services across Indian airports — directly comparable in geography and service scope to MGAS, though at materially larger scale.
• Celebi Aviation Services India: Mumbai-headquartered ground handling and airport services company operating at major Indian airports — competes for similar passenger assistance, ramp and terminal service contracts that MGAS holds at the airports it serves.

Regional players

• Holiday Extras: UK-based multi-service airport ancillary provider offering airport parking, lounges, hotel and travel services — analogous to MGAS in bundling parking/lounge/travel services for travellers, though concentrated in the UK market.

Broad incumbents

• Plaza Premium Group: World's largest independent airport lounge operator, also offering meet & assist and airport hospitality services globally — comparable in lounge and premium-passenger service lines, but with significantly broader geographic reach and infrastructure.
• Collinson Group (Priority Pass / LoungeKey): Owner of Priority Pass and LoungeKey, the dominant global airport lounge access programs and a major travel assistance ecosystem — operates the digital marketplace layer that increasingly mediates lounge and concierge bookings globally.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/manque-global-airport-services
• Instagraminstagram.com/manque_global/?igsh=OGQ5ZDc2ODk2ZA%3D%3D

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manque Global Airport Services