Urząd Miasta Kętrzyn

What Urząd Miasta Kętrzyn does

Urząd Miasta Kętrzyn is the administrative office of Gmina Miejska Kętrzyn, a municipal government body serving the city of Kętrzyn in the Warmińsko-Mazurskie Voivodeship of northeastern Poland. It functions as the statutory public administration authority for the municipality, providing registry, licensing, urban planning, social, educational, cultural, environmental, and tax-collection services to local residents, businesses, tourists, and NGOs. The office is led by a Burmistrz (Mayor), a Deputy Mayor, a City Secretary, and a City Treasurer, supported by approximately 11 directly employed staff at its two physical locations on ul. Wojska Polskiego 11 and Plac Piłsudskiego 1.

The office's core digital infrastructure is built on TYPO3 CMS with the Bootstrap Package and comprises several mandated and citizen-facing channels: the primary miastoketrzyn.pl portal, the legally required Biuletyn Informacji Publicznej (BIP), an e-BOK electronic customer service bureau, a GIS-based System Informacji Przestrzennej (SIP), an e-Cmentarz cemetery portal, a mobile application, and integrations with national e-government platforms (ePUAP, e-Doręczenia). Operationally, the office manages 25 active local spatial development plans (MPZP), a Klub Rozwoju Cyfrowego (Digital Development Club) funded by the EU, and oversees wholly-owned municipal utilities (MWiK water/sewage, KOMEC district heating, Komunalnik waste and public transport, KTBS social housing).

Revenue does not arise from commercial sales. Instead, the municipality is funded through local taxes and administrative fees (property tax, PIT share, permit and registry fees), EU and national grant programs (European Regional Development Fund, Polski Ład, Polsko-Szwajcarski Program Rozwoju Miast, WFOŚiGW environmental fund), and operating surpluses remitted by its municipal utility subsidiaries. Services are provided free or at cost at point of use; digital literacy programming is delivered free of charge to participants under EU co-financing.

Name

Urząd Miasta Kętrzyn

Legal name

Urząd Miasta Kętrzyn

Website

https://miastoketrzyn.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Urząd Miasta Kętrzyn is the municipal government office of Kętrzyn, Poland, providing public administration, registry, urban planning, social, and digital services to residents, businesses, tourists, and NGOs across the Gmina Miejska Kętrzyn municipality.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Municipal administration
• Public services
• Urban planning
• Civil registry
• E-government services

Headquarters

HQ city

Kętrzyn

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local Taxes and Fees: The municipality generates revenue through local taxes including property tax (podatek od nieruchomości), personal income tax, and various administrative fees. Tax rates and fee schedules are published in the BIP under 'Podatki i opłaty'.
2. EU and National Subsidies and Grants: The municipality receives funding from EU programs (Fundusze UE, Fundusze Zewnętrzne), the Polish government's 'Polski Ład' program, and the Polish-Swiss Program for Urban Development (Polsko-Szwajcarski Program Rozwoju Miast). Funding is used for infrastructure, digital projects, environmental programs, and urban renewal.
3. Municipal Utility Revenues: Revenue generated through municipal-owned companies (spółki miejskie): Miejskie Wodociągi i Kanalizacja (water and sewage), Komunalna Energetyka Cieplna KOMEC (district heating), Przedsiębiorstwo Gospodarki Komunalnej 'Komunalnik' (municipal services), and Towarzystwo Budownictwa Społecznego KTBS (social housing).

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Urząd Miasta Kętrzyn is the municipal government office of the city of Kętrzyn in the Warmian-Masurian Voivodeship, Poland. It provides statutory public administration services including civil registry (births, marriages, deaths), building permits and construction administration, urban planning and spatial development, property tax collection, social welfare, environmental protection, public procurement, tourism and cultural promotion, and citizen engagement. Services are delivered through two physical offices, the BIP public information portal, e-BOK electronic customer service system, mobile application, and integration with national e-government platforms (ePUAP, e-Doręczenia).

Product overview

Urząd Miasta Kętrzyn operates as a municipal government office providing public administration services to residents of Kętrzyn, Poland. The city's digital presence consists of its primary website (miastoketrzyn.pl) delivering municipal information and services, supplemented by a BIP (Biuletyn Informacji Publicznej) portal for legally mandated public information disclosure, an e-BOK (Elektroniczne Biuro Obsługi Klienta) customer service portal, a SIP (System Informacji Przestrzennej) spatial information system with mapping capabilities, and an e-Cmentarz cemetery management service. These digital services are built on TYPO3 CMS infrastructure and are distinct from the municipality's social services (Centrum Integracji Społecznej), cultural offerings (Kętrzyńskie Centrum Kultury), and sports facilities (Miejski Ośrodek Sportu i Rekreacji), which are provided through separate institutional entities.

Differentiator

Problem solved

Functional benefit

Brands

• Klub Rozwoju Cyfrowego w Kętrzynie: Digital club helping residents develop digital skills, use smartphones, tablets, and online services

Products and services

• Civil Registry Services (Urząd Stanu Cywilnego)

Quantifiable outcome

• 25 active local spatial development plans (miejscowe plany zagospodarowania przestrzennego) governing land use across the municipality
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Miejskie Wodociągi i Kanalizacja (MWiK)coreOthersMunicipal water and sewage company owned by the city, providing water supply and wastewater management services to residents and businesses. Website: mwik.ketrzyn.pl
• Komunalna Energetyka Cieplna 'KOMEC'coreOthersMunicipal district heating company providing centralized heating services to residential and commercial properties in Kętrzyn. Website: komecketrzyn.pl
• Przedsiębiorstwo Gospodarki Komunalnej 'Komunalnik'coreOthersMunicipal public services company handling waste management, public transport (including free city bus service), and other communal services. Website: komunalnikketrzyn.pl
• Towarzystwo Budownictwa Społecznego KTBSminorOthersMunicipal social housing company providing affordable rental housing and supporting housing development in the city. Website: tbs.ketrzyn.pl

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Urząd Miasta Mrągowo: City hall of another Warmian-Masurian municipality of similar population and economic structure. Operates the same Polish local-government statutory functions and EU-funded project mechanisms.
• Urząd Miasta Giżycko: Municipal office of a tourism-oriented Mazury city comparable to Kętrzyn in scale and regional profile. Shares the same voivodeship governance framework and similar tourism-driven economic positioning.
• Urząd Miasta Iława: City hall of a comparable small Polish city in the neighboring Warmińsko-Mazurskie / warmian area. Performs the same statutory local-government functions with similar digital service infrastructure (BIP, ePUAP).
• Urząd Miasta Pisz: Municipal office of a Mazury-region city with similar population, tourism exposure, and rural-periphery economic profile. Operates the same statutory functions and grant-funded project structures.
• Urząd Miasta Bartoszyce: Municipal office of a neighboring Warmian-Masurian town with comparable scale and demographic profile. Performs the same statutory local-government functions under identical Polish law.
• Urząd Miasta Szczytno: City hall of another small Warmian-Masurian municipality. Provides directly comparable municipal services, MPZP planning, and EU-funded development programs under the same voivodeship framework.
• Urząd Miasta Ostróda: Municipal office of a comparable-sized Warmian-Masurian city. Operates parallel registry, planning, EU-funded project, and municipal-utility oversight functions under identical Polish local-government law.
• Urząd Miasta Olsztyn: The municipal office of the regional capital of the same Warmian-Masurian Voivodeship. Operates an analogous mix of registry, planning, digital services (BIP, ePUAP, GIS), and municipal subsidiaries, but at a substantially larger scale.
• Urząd Miasta Ełk: City hall of another mid-sized Warmian-Masurian municipality. Provides directly comparable local government services, EU-funded programs, and municipal utility oversight, making it a same-region structural peer.

Direct peers

• Urząd Gminy Kętrzyn: The rural gmina (municipality) that surrounds the city of Kętrzyn. Operates the same Polish local-government framework, shares regional planning concerns, and is the most direct institutional counterpart to Urząd Miasta Kętrzyn.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/miasto.ketrzyn
• LinkedInlinkedin.com/company/urz%C4%85d-miasta-k%C4%99trzyn

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urząd Miasta Kętrzyn