Migrant CARE

What Migrant CARE does

Migrant CARE is an Indonesian civil society organization founded in 2004 that operates a CARE framework of Counseling, Advocacy, Research, and Education programs on behalf of Indonesian migrant workers (PMI) and their families. It is headquartered in Jakarta Selatan with representation in Kuala Lumpur and field branches in Indramayu, Kebumen, Jember, and Banyuwangi. The organization does not build or sell a technology product or platform; its outputs are field-based services, policy advocacy, knowledge products, and community organizing delivered through staff, partner NGOs, and trained community paralegals.

The centerpiece program is DESBUMI (Desa Peduli Buruh Migran / Migrant Workers Care Village), launched in 2013 and now active in 37 villages across 8 districts in 5 provinces, with 39 women's groups and 1,098 female former migrant worker members. Additional offerings include a 24-hour emergency hotline and crisis-response posko, e-commerce enablement via the Tokopedia partnership, and structured publications (Migrant CARE Outlook, policy briefs, COVID-19 monitoring reports, joint submissions to UN human rights bodies). The organization has shaped national policy — notably Law No. 18/2017 on the Protection of Indonesian Migrant Workers — and engages with KP2MI, KPPPA, Bappenas, MAMPU, OHANA Indonesia, and various labor coalitions.

Migrant CARE is funded through grants and institutional partnerships rather than commercial revenue; programs are delivered free of charge to beneficiaries. Key funders include MAMPU (Australia-Indonesia Partnership for Gender Equality and Women's Empowerment) and Disability Rights Fund, with operational support from partner NGOs such as Panca Karsa, Yayasan Kesehatan untuk Semua, and the Social Analysis and Research Institute. The organization employs 18 people and generated no disclosed revenue or fundraising rounds in the input data.

Name

Migrant CARE

Legal name

Migrant CARE

Website

https://migrantcare.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Migrant CARE is an Indonesian non-profit founded in 2004 that delivers counseling, legal aid, advocacy, research, and the DESBUMI village-based protection program for Indonesian migrant workers and their families across 37 villages in 5 provinces, funded by grants.

Ownership category

akta.pro rank

Product category

Migrant Worker Advocacy Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Refugee & Immigrant Support Services (BPAGAEAI), Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ)

Keywords

• Migrant worker advocacy
• Human rights advocacy
• Policy advocacy services
• Community organizing
• Legal aid services

Headquarters

HQ city

Jakarta Selatan

HQ country

Indonesia

HQ region

Asia

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Grants and institutional funding: Migrant CARE operates as a civil society organization funded through grants and institutional partnerships with development programs such as MAMPU (Australia-Indonesia Partnership for Gender Equality and Women's Empowerment). The organization does not generate commercial revenue from products or services.

Distribution channels4 records

Marketing channels8 records

Core offering

Migrant CARE is an Indonesian civil society organization that delivers counseling, legal assistance, policy advocacy, research, and community education for Indonesian migrant workers (PMI) and their families. Its flagship offering is the DESBUMI (Desa Peduli Buruh Migran) village-based protection program, active in 37 villages across 8 districts in 5 provinces, complemented by emergency hotline and crisis response services for workers in destination countries.

Product overview

Migrant CARE operates as a civil society organization with five core program pillars: Counseling, Advocacy, Research, Education, and the DESBUMI initiative. The organization provides case handling and legal assistance, conducts policy research and knowledge management, organizes migrant workers and builds critical awareness, and implements the DESBUMI village-based protection program active in 37 villages. Additional offerings include emergency hotline services, publications (outlooks, policy briefs, reports), and digital economy programs with partners. The organization is not a technology product company.

Differentiator

Problem solved

Functional benefit

Brands

• DESBUMI: Desa Peduli Buruh Migran (DESBUMI) - Village Migrant Workers Care initiative launched in 2013 to promote protection of migrant workers from villages through multi-stakeholder partnerships.

Products and services

• DESBUMI (Desa Peduli Buruh Migran) Village-based migrant worker care initiative providing information services, documentation support, empowerment programs, data collection, paralegal assistance, community organizing, and advocacy for village-level regulations protecting migrant workers. Active in 37 villages across 8 districts in 5 provinces, with 39 women's groups and 1,098 female former migrant worker members.
• Counseling Services Case handling and legal assistance services for Indonesian migrant workers experiencing injustice, abuse, exploitation, or violence, including paralegal support and access to legal aid.
• Advocacy Services Policy advocacy at local, national, regional, and international levels, including participation in UN human rights mechanisms (UN CMW, UPR), joint submissions to the UN Human Rights Council, and campaigns to strengthen migrant worker protection laws.
• Research Services Research and knowledge management for documentation and insight on migrant worker issues, including the Migrant CARE Outlook annual reports, policy briefs, COVID-19 monitoring reports, intersectionality studies, and submissions to UN human rights bodies.
• Education and Organizing Services

Quantifiable outcome

• 37 villages in 8 districts across 5 provinces operational with DESBUMI village-level protection programs
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• TokopediacoreStrategic or Co-development PartnerTokopedia and Migrant CARE launched the joint program 'Berkembang bersama Tokopedia: Recover Together, Empower for Better!' to support digital economy access for female former migrant workers through DESBUMI communities in four districts (Indramayu, Wonosobo, Jember, and Banyuwangi), reaching 237 female community leaders and connecting their businesses to Tokopedia's e-commerce platform.
• KP2MI (Kementerian Pelindungan Pekerja Migran Indonesia)majorStrategic or Co-development PartnerThe Ministry of Protection of Indonesian Migrant Workers (KP2MI) partners with Migrant CARE on economic empowerment programs for former migrant workers. Migrant CARE's local DESBUMI coordinators assist in participant recruitment, proposal development, and accountability reporting for government-funded programs such as productive business training and Rp 3,000,000 capital assistance grants.
• Social Analysis and Research Institute – SolominorStrategic or Co-development PartnerPartner organization in the development of DESBUMI, contributing research and analysis support to the multi-stakeholder initiative for village-level migrant worker protection.
• Perkumpulan Panca Karsa – MataramminorStrategic or Co-development PartnerPartner organization in the development of DESBUMI in the West Nusa Tenggara region, contributing to local implementation and community organizing efforts.
• Yayasan Kesehatan untuk Semua – LembataminorStrategic or Co-development PartnerPartner organization in the development of DESBUMI in Lembata, East Nusa Tenggara, supporting local implementation and community health integration for migrant worker families.
• OHANA IndonesiaminorStrategic or Co-development PartnerOHANA Indonesia supported the development of the intersectionality study on Indonesian migrant worker protection and disability rights ('Yang Terhadang, Yang Terhalang'), co-facilitated a multi-stakeholder workshop with civil society, academia, government ministries, and disability rights organizations.
• Human Rights Working Group (HRWG)majorStrategic or Co-development PartnerMigrant CARE co-authored the Joint Submission to the 41st Session of the UN Human Rights Council's Universal Periodic Review for Indonesia with HRWG, along with Jaringan Buruh Migran, Serikat Buruh Migran Indonesia, and Koalisi Buruh Migran Berdaulat, contributing civil society perspectives on migrant worker rights to the international human rights review.
• Serikat Buruh Migran Indonesia (SBMI)majorStrategic or Co-development PartnerSBMI, a migrant worker union, collaborates with Migrant CARE on joint advocacy efforts including the Joint Submission to the UN Human Rights Council and policy monitoring of Indonesian elections overseas. The union provides on-the-ground representation of migrant workers in destination countries.
• Indonesia Beragam (Gerakan Perempuan Indonesia BERAGAM)minorStrategic or Co-development PartnerMigrant CARE is a member of the Indonesia Beragam coalition, a women's movement initiative that issued a joint statement supporting the SKB 3 Ministers' regulation on school uniform policies. Migrant CARE's Anis Hidayah participated as a founding member representing the organization.
• INKLUSImajorStrategic or Co-development PartnerINKLUSI is a collective action initiative focused on gender equality, disability, and social inclusion. It co-organized the Musyawarah Perempuan Nasional 2024 with the Ministry of Women's Empowerment and Child Protection (KPPPA) and Bappenas, with Migrant CARE participating as a partner organization reaching thousands of women including former migrant workers.
• KPPPA (Kementerian Pemberdayaan Perempuan dan Perlindungan Anak)majorStrategic or Co-development PartnerThe Ministry of Women's Empowerment and Child Protection co-organized the Musyawarah Perempuan Nasional 2024 with INKLUSI, with Migrant CARE as a participating organization. The event brought together over 2,000 women including migrant workers to formulate and analyze issues for gender equality advocacy.
• Bappenas (Badan Perencanaan Pembangunan Nasional)minorStrategic or Co-development PartnerBappenas supported the Musyawarah Perempuan Nasional 2024, contributing to the government's effort to gather diverse women's input — including from migrant workers — for integration into medium-term development planning documents (RPJM and ministerial strategic plans).

Scale indicators5 records

Expansion highlights5 records

Direct peers

• Human Rights Working Group (HRWG): Indonesian civil society coalition focused on human rights advocacy that co-authors submissions with Migrant CARE to UN human rights bodies. Both organizations operate as advocacy NGOs in Jakarta with overlapping policy networks.
• Solidaritas Perempuan: Indonesian women's rights NGO that addresses women migrant workers among other gender issues. Overlaps with Migrant CARE on gender-based violence, trafficking, and women migrant worker protection.
• Serikat Buruh Migran Indonesia (SBMI): Indonesian migrant worker union that collaborates directly with Migrant CARE on advocacy and overseas voter monitoring. SBMI represents the worker constituency Migrant CARE serves, making it the closest functional peer.
• Koalisi Buruh Migran Berdaulat: Migrant worker coalition that partners with Migrant CARE on joint advocacy to UN bodies. Both organizations focus on migrant worker rights protection in Indonesia.
• Jaringan Buruh Migran: Indonesian migrant worker network co-authoring joint UPR submissions with Migrant CARE. Operates in the same migrant worker rights space with overlapping coalition partnerships.

Emerging players

• Indonesian Migrant Workers Union (IMWU) / SBMI-aligned groups: Grassroots migrant worker organizing efforts in destination countries that share Migrant CARE's mission of worker empowerment and protection but operate primarily in receiving markets such as Hong Kong and Malaysia.

Broad incumbents

• ILO Indonesia: UN labor agency with an Indonesia presence addressing labor migration governance, fair recruitment, and worker protections. Comparable as a multilateral actor in migrant worker rights but at significantly larger institutional scale.
• KOMNAS Perempuan: Indonesia's National Commission on Violence Against Women, a quasi-governmental body addressing gender-based violence including cases involving women migrant workers. Comparable as an institutional actor on women's rights.
• International Organization for Migration (IOM) Indonesia: The leading UN agency on migration globally with a major Indonesia office. IOM operates programs touching migrant protection, trafficking, and reintegration — areas where Migrant CARE operates at the civil society level.

Regional players

• Cardinal García Ferrer Foundation / Migrant-related Catholic NGOs in Asia: Faith-based migrant worker support organizations across Asia that provide shelter, legal aid, and counseling to migrant workers — overlapping functionally with Migrant CARE's CARE framework but operating primarily in destination countries.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/migrantcare
• YouTubeyoutube.com/@migrantcare2878
• Facebookfacebook.com/migrantcare
• Instagraminstagram.com/migrantcare
• LinkedInlinkedin.com/company/migrantcare-id

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Migrant CARE