Misericórdia da Amadora

What Misericórdia da Amadora does

Santa Casa da Misericórdia da Amadora (SCMA) is a Portuguese private non-profit social solidarity institution (IPSS) founded in 1986 in Amadora, Portugal, operating under canonical law with Estatutos de Utilidade Pública recognition from 1988. It delivers a cradle-to-grave continuum of social welfare services across four pillars: social action (CASA walk-in centre, RSI income support), education (Escola Luís Madureira school, three creches, the Aprender & Brincar after-school programme serving 1,455 children across 14 sites), elderly care (two Lar residential homes, URASM with 51 apartments, two day-care centres, a home support service serving ~200 users across four geographic poles), and healthcare (the 30-bed UCCI Sagrada Família continuing care unit integrated into the national RNCCI network, and CLIMA, a multi-specialty outpatient clinic). The institution has no proprietary technology product and operates primarily through physical facilities and direct in-person service delivery.

Revenue is generated through a mix of public-sector co-operation agreements with Instituto da Segurança Social, RNCCI per-diem funding for long-term care, municipal co-funding from Câmara Municipal da Amadora and Câmara Municipal de Lisboa, ARSLVT/SNS primary care payments, resident fees at elderly homes, CLIMA clinic private fees and reimbursements from nine health subsystems (MULTICARE, ADVANCECARE, ADSE, among others), and protocol partnerships with diagnostic laboratories (Joaquim Chaves, Cintramédica). Distribution is exclusively direct-to-consumer via walk-in facilities, RNCCI referrals, home visits, clinic appointments, and school enrolment — there are no online or channel-based delivery mechanisms. The underlying technology stack is administrative (Portal E-Misericordia, Inovar Consulta), with no AI/ML, platform, or proprietary software product. Go-to-market is institutional and mission-driven, dependent on continued government co-funding and municipal partnerships rather than competitive market positioning.

Name

Misericórdia da Amadora

Legal name

Santa Casa da Misericórdia da Amadora

Website

https://misericordia-amadora.pt

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

Santa Casa da Misericórdia da Amadora is a Portuguese non-profit IPSS founded 1986 delivering social action, education, elderly care, and healthcare services across Amadora municipality and Benfica (Lisbon), funded primarily by ISS co-operation agreements, RNCCI per-diem payments, and municipal partnerships from Câmara da Amadora.

Ownership category

akta.pro rank

Product category

Social Welfare and Healthcare Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Social Assistance (624), Individual and Family Services (6241), Other Residential Care Facilities (6239)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLADABAE

Affordable / Low-Income Assisted Living (Medicaid Waiver Focused)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

SECONDARYHLAFAGAN

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYBPAGAEAK

Financial Assistance & Benefits Navigation Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Social welfare services
• Elderly care services
• Continuing integrated care
• Medical clinic services
• Early childhood education

Headquarters

HQ city

Amadora

HQ country

Portugal

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Others, Marketing or Sales

Revenue model

1. Social Security Co-operation Agreements: Government-funded contracts with Instituto da Segurança Social (Social Security) through co-operation agreements (acordos de cooperação) that fund a portion of social service places, particularly in creches, elderly care, and home support services.
2. RNCCI Public Funding: UCCI Sagrada Família is funded through the Rede Nacional de Cuidados Continuados Integrados (RNCCI), a public network co-managed by the Ministry of Health and Ministry of Labour, providing per-bed/per-day public funding for long-term care and maintenance patients.
3. Private and SNS Patient Fees: CLIMA clinic generates revenue through private patient fees and Service National de Santé (SNS) agreement payments, as well as co-payments from health subsystem insurers (MULTICARE, ADVANCECARE, ADSE, SAMS-QUADROS, IASFA-ADM, MEDIS, SERVIMED, FUTURE HEALTHCARE, CARTÃO MASAÚDE).
4. Residential Care Fees: Elderly care homes (Lar) charge resident fees, which are complemented by social support mechanisms including RSI (Rendimento Social de Inserção) and Segurança Social subsidies for eligible residents.
5. Municipal Partnerships: Partnership funding from Câmara Municipal da Amadora for specific social programmes, including the Aprender & Brincar programme and physical space provision (CLIMA clinic, Centro Casal da Mira).

Go-to-market motion1 record

Distribution channels4 records

Marketing channels11 records

Core offering

Santa Casa da Misericórdia da Amadora is a nonprofit social solidarity institution that delivers a multi-pillar portfolio of services in Amadora, Portugal: social welfare and intervention (CASA social action centre, RSI support), education (Escola Luís Madureira, Aprender & Brincar after-school programme serving 1,455 students, and four creches with 84+ places), elderly care (two Lares, URASM with 51 apartments, two day centres, and home support reaching ~200 users), and healthcare (30-bed UCCI long-term care unit integrated in RNCCI and the multi-specialty CLIMA medical clinic). Services are delivered directly through institutional facilities and funded primarily via Social Security co-operation agreements, RNCCI public funding, municipal partnerships, private fees, and health subsystem agreements.

Product overview

Misericordia da Amadora operates a multi-service social welfare institution organized into three main pillars: (1) Healthcare Services through CLIMA medical clinic (general and specialized consultations, dental medicine, physical rehabilitation medicine) and UCCI Sagrada Família continuing care unit; (2) Social/Elderly Care including Lar Santo António, Lar Sagrada Família, Unidade Residencial Aristides de Sousa Mendes (51 apartments), home support service (SAD) serving 200 users, and day care centers; (3) Education including Escola Luís Madureira school, Aprender & Brincar after-school program (1,455 students), and four creche facilities (Creche Rainha Dona Leonor with 84 capacity, Creche Santa Teresinha, Centro Santa Clara de Assis, Centro São Francisco de Assis). The institution also maintains an e-Misericordia portal and Inovar Consulta system for service access. This is a social services institution, not a technology product company.

Differentiator

Problem solved

Functional benefit

Brands

• CLIMA - Clínica Médica de Alfragide: Clínica médica multiespecialidades prestando cuidados de saúde na zona de Alfragide
• UCCI Sagrada Família
• Aprender & Brincar
• Escola Luís Madureira

Products and services

• CLIMA – Clínica Médica de Alfragide 500 m² single-floor multi-specialty medical clinic in Alfragide with 7 consultation rooms, 1 nursing room, 1 sterilisation room, and a 100 m² physiotherapy gym. Provides general and specialist medical consultations, dental medicine, physiotherapy and rehabilitation, speech therapy, nursing, vaccination, ECG, mesotherapy, minor surgery, and clinical analyses to private, SNS, and health-subsystem patients. Operates Monday–Friday 08:00–20:00.
• UCCI Sagrada Família (Continuing Integrated Care Unit) 30-bed Continuing Integrated Care Unit integrated in the national RNCCI network, providing Long Duration and Maintenance (LDM) and Respite Care (DC) for physically dependent persons and chronic disease patients. Located in Águas Livres parish with a multidisciplinary team of 42 collaborators. Patients are admitted exclusively through the RNCCI national referral system.
• Serviço de Apoio Domiciliário (SAD – Home Support Service) Home support service for approximately 200 users across Amadora municipality, operating 365 days per year. Provides personal hygiene, household hygiene, laundry, meals, and external errands (shopping, appointment scheduling, payments, accompaniment). Organised into four geographic poles: Centro, Sul, Moinhos da Funcheira, and Norte.
• Unidade Residencial Aristides de Sousa Mendes (URASM) Differentiated residential structure for 51 elderly residents comprising 45 T1 and T2 apartments across 3 floors, with dining, hairdresser, medical/nursing office, psychology office, animation room, physiotherapy room, kitchen, and laundry. Also houses SAD home-support services. Located in Alto da Mira, Mina d'Água parish. Team of 36 collaborators plus weekly clinical support from partner Anjos da Noite.
• Lar Santo António Residential care home for elderly aged 65+, located in the Quinta das Torres complex in Amadora. Provides accommodation, basic needs, health screening, and intellectual, artistic, and social development activities.
• Lar Sagrada Família Residential care home for elderly founded in 1995 in Buraca, co-located with the Centro São Francisco de Assis educational centre. Activities include the inter-generational Net-Rodas programme with pre-school, gymnastics, socio-cultural animation, and recreational outings.
• Centro de Apoio à Terceira Idade do Casal da Mira (CCM) Elderly support centre in Casal da Mira offering 40 day care places and 30 home support (SAD) places. Services include transport, meals (breakfast, lunch, snack, optional dinner), hygiene assistance, and socio-cultural animation activities.
• Centro de Dia Rainha Santa Isabel Day care centre for elderly aged 65+ providing transport, meals, personal hygiene, nursing support, psychosocial support, physiotherapy, and leisure animation activities.
• Escola Luís Madureira School operated by SCMA at Estrada da Portela, Quinta das Torres, Amadora. Provides education services from pre-school through 3rd cycle (ISCED levels), with programmes including judo and participation in cultural and sports activities. Patron: Dr. Luís Madureira. Houses the O.N.D.A.S. student journalism podcast channel.
• Aprender & Brincar (A&B) After-school Programme After-school and family support programme created in 2002 via protocol with Câmara Municipal da Amadora. Delivers CAF (Componente de Apoio à Família) and AEC (Atividades de Enriquecimento Curricular) across 14 facilities in Amadora municipality, serving 1,455 children and students (405 kindergarten, 865 primary, 185 juvenile) with a team of 89 technicians plus 113 teachers/educators.
• Creche Rainha Dona Leonor Two-floor creche with 84 places (20 berçário, 28 for 12–24 months, 36 for 24–36 months), located in Benfica parish, Lisbon municipality. Managed by SCMA under Câmara Municipal de Lisboa's B.a.Bá creche development programme. Co-funded for 50 places via Segurança Social co-operation agreement. Operates 07:30–19:00, Monday–Friday, with a team of 4 early childhood educators, 9 educational action assistants, 1 general services auxiliary, and 1 cook.
• Creche Santa Teresinha do Menino Jesus (CSTMJ) Creche located in Mina de Água parish, Amadora, within the EB1/JI Aprígio Gomes school. Includes 1 berçário room, 1 room for 1-year-olds, 2 rooms for 2-year-olds, canteen, kitchen, changing area, isolation room, coordination office, staff room, and outdoor playground. Operates 07:30–19:00, Monday–Friday.
• Centro Santa Clara de Assis Early childhood education centre in Zambujal, Alfragide parish, Amadora, operating since 1988. Has 2 rooms (1-year-olds and 2-year-olds) with changing areas and children's bathrooms, plus canteen, multipurpose room, staff room, and coordination office. Operates 07:30–19:30, Monday–Friday.
• Centro São Francisco de Assis Educational centre co-located with Lar Sagrada Família in the Complexo Social Sagrada Família in Buraca, Amadora. Participates in the inter-generational Net-Rodas programme with the residential elderly care home.
• CASA – Centro de Apoio à Ação Social Social action support centre in central Amadora created in May 2006, condensing multiple social intervention projects (including RSI accompaniment) in one location closer to citizens for easier access to social services.
• RSI – Rendimento Social de Inserção Programme Social integration income (RSI) accompaniment programme delivered as part of SCMA's social action portfolio, supporting socially vulnerable individuals and families in Amadora.
• Physical and Rehabilitation Medicine Service (CLIMA) Specialty service at CLIMA clinic offering clinical Pilates, PRP (Platelet-Rich Plasma) therapy, shock wave therapy, intra-articular and periarticular infiltration, pelvic physiotherapy, viscosupplementation, osteopathy, manual lymphatic drainage, pre- and post-natal exercise programmes, physiotherapy treatments, functional training, and mesotherapy.
• Dental Medicine Service (CLIMA) Dental medicine service at CLIMA clinic offering stomatology, prosthodontics, orthodontics, and implantology treatments.
• Medical Consultations Service (CLIMA) General and specialised medical consultation service covering clinical general practice, paediatrics, physical and rehabilitation medicine, gynaecology/obstetrics, sports medicine, nutrition, orthopaedics, otolaryngology, dental medicine, podiatry, clinical psychology, psychology of education and guidance, and nursing.

Quantifiable outcome

• SAD serves approximately 200 users in Amadora municipality 365 days/year
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Câmara Municipal da AmadoracoreStrategic or Co-development PartnerMunicipal government partner for multiple SCMA initiatives: provision of physical space for CLIMA clinic (Alfragide) and Centro Casal da Mira; co-funding of the Aprender & Brincar programme; construction and handover of URASM building; general social investment. Acts as a key strategic partner in social policy implementation in the Amadora municipality.
• Grupo Imobiliário ChamartínminorStrategic or Co-development PartnerReal estate developer partner in the Centro Casal da Mira project under the Dolce Vita Tejo social responsibility programme. Chamartín funded the renovation works for the community centre space that was subsequently handed over to SCMA for management.
• ARSLVT (Administração Regional de Saúde de Lisboa e Vale do Tejo)coreStrategic or Co-development PartnerRegional health authority. Since July 2018, ARSLVT established an extension of Centro de Saúde da Reboleira at CLIMA for family medicine and maternal health consultations. Also involved in RNCCI coordination and SNS patient referrals.
• Câmara Municipal de LisboacoreStrategic or Co-development PartnerLisbon municipal government that created the B.a.Bá programme (Programa de Desenvolvimento de Creches em Lisboa) and assigned management of Creche Rainha Dona Leonor to SCMA. Provides co-funding for 50 of the 84 creche places through social security co-operation agreements.
• RNCCI (Rede Nacional de Cuidados Continuados Integrados)coreStrategic or Co-development PartnerNational Long-Term Care Network co-administered by the Ministry of Health and Ministry of Labour and Social Security. SCMA's UCCI Sagrada Família is integrated into RNCCI, receiving public per-diem funding and patient referrals through the national referencing system.
• Instituto da Segurança SocialcoreStrategic or Co-development PartnerSocial Security Institute ( ISS) provides co-operation agreement (acordo de cooperação) funding for social service places across SCMA's creches, elderly homes, and home care services. Co-funds approximately 50 places at Creche Rainha Dona Leonor.
• Programa PARES (Programa de Alargamento da Rede de Equipamentos Sociais)coreStrategic or Co-development PartnerNational programme supporting expansion of social equipment infrastructure. Funded the Centro de Dia Rainha Santa Isabel (opened 22 December 2009), providing capital investment support for new social care infrastructure.
• MULTICARE, ADVANCECARE, SAMS-QUADROS, ADSE, IASFA-ADM, MEDIS, SERVIMED, FUTURE HEALTHCARE, CARTÃO MASAÚDE, RNA, Medicare, AMIcoreChannel Partner/ Reseller/ DistributorMultiple health subsystem and insurance agreements at CLIMA clinic enabling covered consultations and treatments for subscribers. These agreements with health insurers and public/health subsystem providers constitute the primary patient acquisition channel for the clinic.

Scale indicators9 records

Recent moves10 records

Expansion highlights4 records

Direct peers

• Santa Casa da Misericórdia de Lisboa: Portugal's largest and most prominent Misericórdia, operating under the same canonical-IPSS model with an even broader portfolio of healthcare (hospitals), social services, and elderly care. Directly comparable institutional structure and revenue model based on co-operation agreements with the Portuguese state.
• Santa Casa da Misericórdia do Porto: Major Misericórdia in northern Portugal operating a similar portfolio of elderly care, healthcare, and social services under the same IPSS/canonical framework. Provides a regional benchmark for SCMA's operational and financial model.

Emerging players

• DomusVi Portugal: Private operator of elderly residential and home-care facilities with a growing Portuguese footprint. Comparable in service category (Lares, SAD) to SCMA's elderly-care pillar, providing a for-profit benchmark for occupancy, fee structure, and operational efficiency.

Broad incumbents

• Cáritas Portuguesa: National Catholic social-services organisation covering emergency relief, family support, and community-based programmes across Portugal. Operates in overlapping segments (social action, vulnerable-population support) under a comparable mission-driven nonprofit structure.
• Cruz Vermelha Portuguesa: Portuguese Red Cross society delivering community health, emergency response, and elderly-care services nationwide. Overlaps with SCMA in home support, community health, and social welfare delivery, though funded and structured differently.
• União das Misericórdias Portuguesas: National federation representing Portugal's 400+ Misericórdias. SCMA is part of this network; the federation negotiates collective agreements, represents the sector with government, and provides shared services — making it both a peer and an ecosystem counterpart.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/amadoramiserico
• YouTubeyoutube.com/channel/UCbgsmR4ZIlSiJdO5uIVSH0A
• Facebookfacebook.com/158325137567199
• LinkedInlinkedin.com/company/santa-casa-da-misericordia-da-amadora
• Instagraminstagram.com/misericordia.da.amadora

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Misericórdia da Amadora