Meldkamer Noord-Nederland - MkNN

What Meldkamer Noord-Nederland - MkNN does

Meldkamer Noord-Nederland (MkNN) is a regional emergency dispatch center established in 2011 and headquartered in Drachten, Friesland, the Netherlands. It is one of ten regional meldkamers organized under Landelijke Meldkamer Samenwerking (LMS), the national coordination body for Dutch emergency dispatch, plus one additional LMS location in Zeist. MkNN provides 24/7 dispatch coordination for the fire brigade (brandweer), police, ambulance services, and the Koninklijke Marechaussee across the northern Netherlands provinces of Groningen, Friesland, and Drenthe.

The underlying technical infrastructure is built on the C2000 mission-critical TETRA-based digital radio communications network, which provides nationwide voice and data coverage for Dutch first responders. All ten regional meldkamers are operationally and technically interconnected through LMS, enabling workload rebalancing and unified emergency response. Citizen-facing products layered on this infrastructure include the 112NL app (automatic location transmission when calling 112), NL Alert (cell-broadcast public warning system), and Burgernet (community safety network). The regional center employs 81 staff.

MkNN operates as a Dutch public-law entity, funded entirely through government channels rather than commercial revenue. It is not a for-profit company, has no parent corporate owner, and is publicly accountable through annual reports (Jaarverslag) and a multi-year Beheer- en bestedingsplan. The organization has no subsidiaries, no funding rounds, no M&A activity, and no private equity or venture capital exposure; its strategic direction is set within the LMS national framework and Dutch safety-region governance.

Name

Meldkamer Noord-Nederland - MkNN

Legal name

Landelijke Meldkamer Samenwerking

Website

https://mknn.nl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Meldkamer Noord-Nederland (MkNN) is one of ten regional Dutch emergency dispatch centers organized under Landelijke Meldkamer Samenwerking, providing 24/7 dispatch coordination for fire, police, ambulance, and Marechaussee services across Groningen, Friesland, and Drenthe via the C2000 TETRA network.

Ownership category

akta.pro rank

Product category

Emergency Dispatch Services

NAICS

Telephone Answering Services (561421)

akta.pro industry

PRIMARYBPAIAGAD

Emergency Communications & Dispatch (911/112/999, PSAP)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYHLAJAGAC

Emergency Medical Services (EMS) Operations & Dispatch

Healthcare & Life Sciences/Public Health, Government & Regulators/Emergency Preparedness, Disaster Response & EMS Coordination

Keywords

• Emergency dispatch services
• Public safety communications
• Mission-critical radio network
• Emergency response coordination
• Regional emergency dispatch

Headquarters

HQ city

Noord-Nederland (Groningen/Friesland/Drenthe)

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Core offering

Meldkamer Noord-Nederland operates a 24/7 regional emergency dispatch center in Drachten that receives, triages, and dispatches emergency calls for police, fire brigade, ambulance services, and Koninklijke Marechaussee across the safety regions of Groningen, Friesland, and Drenthe. It is part of the national Landelijke Meldkamer Samenwerking (LMS) network of ten interconnected dispatch centers and operates the C2000 TETRA-based mission-critical communications infrastructure. Public-facing services include the 112NL App, NL Alert, and Burgernet.

Product overview

Landelijke Meldkamer Samenwerking (LMS) operates a unified national network of ten regional emergency dispatch centers (meldkamers) plus one location in Zeist, providing 24/7 reachability and availability for Dutch emergency services. The portfolio includes the core Landelijke Meldkamer Netwerk (interconnected dispatch infrastructure), the C2000 mission-critical communication system, and the regional Meldkamer Noord-Nederland. Public-facing services include the 112NL app, NL Alert emergency notifications, and Burgernet community safety network. All ten meldkamers operate and are technically connected as a single national system, serving the fire department, police, ambulance, and Royal Marechaussee.

Differentiator

Problem solved

Functional benefit

Products and services

• Landelijke Meldkamer Netwerk (National Dispatch Network) Interconnected national network of ten regional emergency dispatch centers that coordinate 112 call handling and dispatch across the Netherlands. MkNN serves as the regional node for the northern Netherlands within this network.
• C2000 Communicatiesysteem Mission-critical digital radio communication network (TETRA-based) used by Dutch emergency services for voice and data communication between dispatch centers and field units. Used by MkNN to coordinate fire, police, ambulance, and military police operations.
• 112NL App Citizen-facing mobile application that enables the public to contact 112 emergency services and share location information with the dispatch center.
• NL Alert National cell-broadcast based public alerting system that delivers emergency notifications to mobile phones in affected areas during incidents in the northern Netherlands region.
• Burgernet Community safety network that engages citizens in assisting police with investigations, missing person alerts, and suspicious activity reports in the northern Netherlands.

Segments4 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Meldkamer Oost-Nederland: Sibling regional meldkamer covering the eastern Netherlands safety regions under LMS. Identical operating model and technology footprint to MkNN; useful as a peer for performance and modernization comparison.
• Meldkamer Amsterdam: Sibling regional emergency dispatch center within the same LMS network, serving the Amsterdam region with 24/7 PSAP operations for fire, police, ambulance, and military police. Directly comparable in scope, technology stack (C2000), and operating model.
• Meldkamer Rotterdam: Sibling regional PSAP under LMS serving the Rotterdam-Rijnmond region. Comparable in mission-critical dispatch responsibilities, multi-agency coordination, and use of C2000, with similar workforce scale and service-level expectations.
• Meldkamer Den Haag: Sibling regional PSAP under LMS, serving the Den Haag (The Hague) region. Operates the same C2000 infrastructure and multi-agency dispatch model as MkNN, making it a structurally identical peer for benchmarking headcount, call volume, and service-level performance.

Others

• eCall / EU 112 Implementation: EU-mandated automatic emergency call system that interfaces directly with national PSAPs. Relevant ecosystem participant whose evolution and adoption rates directly affect call volume and data quality at MkNN and other Dutch meldkamers.

Regional players

• Sécurité Civile (France): French national civilian security and emergency response organization coordinating fire, rescue, and disaster response with regional dispatch centers (CODIS). Comparable as a publicly funded, government-organized emergency communications and dispatch network operating across regions.
• NHS 111 (UK): UK non-emergency medical helpline and triage service operated across regional call centers. Comparable in inbound-call emergency/non-emergency triage role, multi-regional footprint, and government-funded operating model, though NHS 111 is health-focused rather than multi-agency.

Broad incumbents

• Falck A/S: Largest private-sector emergency services operator in Europe, providing ambulance, fire, and rescue services across multiple countries. Comparable in operating emergency response infrastructure and dispatch coordination, though privately funded and commercially structured versus MkNN's public-law model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=pJsFeQ6yjss
• LinkedInlinkedin.com/company/meldkamer-noord-nederland---mknn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Meldkamer Noord-Nederland - MkNN