Secrétariat général pour la modernisation de l'action publique (SGMAP)

What Secrétariat général pour la modernisation de l'action publique (SGMAP) does

The Direction interministérielle de la transformation publique (DITP), formerly the Secrétariat général pour la modernisation de l'action publique (SGMAP), is a French interministerial government agency established in 2012 and reorganised under its current name in 2018, reporting to the Prime Minister. Its core mandate is to pilot the government's public transformation program across the central administration, territorial collectivities, state operators, and public agents, with Pierre Bouillon serving as Délégué interministériel à la transformation publique. The agency's "products" are policy instruments and platforms rather than commercial goods, including the Campus de la transformation (training platform), Services Publics+ (a gold/silver/bronze service-quality label), France Simplification, France Expérimentation (a legislative-derogation program co-run with DGE), Agora (citizen participation tool), Baromètre des résultats (results dashboard), and the FTAP funding mechanism. Underlying capabilities span behavioural sciences, service design, collective intelligence workshops, and early-stage AI experimentation (e.g., L'Assistant IA).

The business model is non-commercial. The agency is funded through public budgets and channels interprogramment appropriations — including the Fonds pour la transformation de l'action publique (FTAP, €80 million deployed across 12 projects in 2021) and €88 million in France Relance funds for digital — into transformation projects run by ministries and territorial bodies. Revenue mechanics are appropriations-based rather than pricing-based, and "go-to-market" is institutional: programs are adopted through interministerial coordination, training cohorts, and policy mandates rather than commercial sales.

Core "customers" are French ministries, prefectures, territorial collectivities, state operators, public agents, and — through citizen-facing tools — the general public. The agency operates a slim core team of 11–50 staff from 20 avenue de Ségur in Paris, while mobilising a wider network of more than 900 facilitators, 600 codevelopment animators, and over 120 innovation laboratories (including 16 territorial labs), creating a federated operating model across the public sector.

Name

Secrétariat général pour la modernisation de l'action publique (SGMAP)

Legal name

Direction interministérielle de la transformation publique

Website

https://modernisation.gouv.fr

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

DITP (formerly SGMAP) is a French interministerial government agency that pilots the national public transformation program. It builds training platforms, quality labels, citizen participation tools, and funding mechanisms for French ministries, territorial administrations, state operators, and public agents.

Ownership category

akta.pro rank

Product category

Public Administration Transformation Services

NAICS

Executive, Legislative, and Other General Government Support (921), Public Administration (92)

SIC

Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Governance, Public Financial Management & Service Delivery Reform (BPADAEAD)

Keywords

• Public administration transformation
• Government modernization services
• Administrative simplification programs
• Interministerial policy coordination
• Civil service training

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

SGMAP, which has been succeeded by the Direction interministérielle de la transformation publique (DITP), is the French government interministerial directorate that pilots the national public transformation programme. It provides interministerial coordination, methodology and direct accompaniment to ministries, prefectures and public agents; operates transformation programmes such as France Simplification and France Expérimentation; delivers training through the Campus de la transformation publique; and runs quality, citizen participation and funding instruments including the Services Publics+ label, the Agora application, the Baromètre des résultats and the FTAP fund.

Product overview

DITP (formerly SGMAP) is a French interministerial directorate that does not operate a single commercial software product. Rather, it offers a portfolio of government transformation programmes and public-facing services: France Simplification and France Expérimentation (legislative simplification and derogation programmes), the Services Publics+ quality label (a certification for public services), the Campus de la transformation (a training platform for public agents), an AI usage guide and AI Assistant experimentation for public agents, the FTAP funding programme for public transformation projects, and Agora (a citizen participation application). These offerings are managed through the website modernisation.gouv.fr and related platforms, with each programme having its own web presence.

Differentiator

Problem solved

Functional benefit

Brands

• Campus de la transformation publique: Training and resource center for public transformation skills and methods.
• Services Publics+
• France Expérimentation
• France Simplification
• Agora

Products and services

• Campus de la transformation publique Training and resource platform for public sector agents offering courses, facilitation training, and methodological tools for public transformation (including serious games on behavioural sciences and service design methodology).
• Services Publics+ Quality Label Quality certification programme for public services with gold, silver, and bronze labels awarded based on service quality criteria, recognising services closer, simpler and more effective for citizens.
• France Simplification Government programme aimed at simplifying administrative norms and procedures by starting from ground-level expectations and needs, including ministerial simplification plans and the Moments de vie methodology.
• France Expérimentation Interministerial programme enabling innovative economic projects blocked by legislation to request experimental and temporary legislative derogations, piloted jointly by DITP and DGE.
• Agora Citizen Participation Application Digital platform for citizen participation in the construction of public policy, launched by the government to strengthen citizen involvement in public decision-making.
• Baromètre des résultats de l'action publique Public results dashboard tracking the outcomes and impact of the government's priority policies at the local level.
• Fonds pour la transformation de l'action publique (FTAP) Public investment fund (80M euros invested in 2021 across 12 projects) to accelerate public transformation projects, administered by DITP through calls for projects.
• Guide d'usage de l'IA pour les agents publics de l'État Official guide published by DITP to support and guide public sector agents in the use of artificial intelligence tools in their work.
• L'Assistant IA (DITP experimentation) AI assistant tool experimented by DITP with public sector agents; a balance sheet report of the experimentation was published in June 2026.

Quantifiable outcome

• 96.77% RGAA 4.1.2 accessibility compliance achieved
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• DINUM (Direction interministérielle du numérique)coreStrategic or Co-development Partner · 1 January 2023DITP and DINUM partner on the Accélérateur d'initiatives citoyennes (Citizen Initiatives Accelerator), with DINUM leading and DITP as partner. The program enters its second season to accelerate citizen-led digital innovation projects.
• DGE (Direction générale des entreprises)coreStrategic or Co-development Partner · 1 January 2021DGE partners with DITP to animate France Expérimentation, ensuring interface between administrations and economic actors. Together they process requests for legislative derogations from innovative projects blocked by current law.
• CGDD (Commissariat général au développement durable)minorStrategic or Co-development Partner · 1 January 2021CGDD and DITP jointly launched the call for challenge for eco-responsible public services, resulting in the Ecolobox serious game as one of the laureates, financed by France Relance.
• Services Publics+ EcosystemcoreStrategic or Co-development PartnerServices Publics+ quality label involves a network of authorized certification bodies, public services seeking certification, and the national commission overseeing the program.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Government Digital Service (UK): The UK Government Digital Service (GDS) is the most established cross-government digital transformation and service delivery body, operating the GOV.UK platform and digital standards. It is directly comparable to DITP as a national-level agency tasked with driving transformation across all ministries and improving digital public services.
• U.S. Digital Service (USDS): The U.S. Digital Service is a federal agency within the Executive Office of the President that delivers technology transformation across federal departments. It mirrors DITP's mandate to embed modern practices (design, engineering, behavioral insights) into legacy government operations at the highest political level.
• Treasury Board Secretariat of Canada (TBS): The Treasury Board Secretariat of Canada is the central agency responsible for government-wide policy oversight including digital, service, and expenditure management. It is comparable to DITP as a horizontal central body setting transformation standards and overseeing implementation across federal departments.

Others

• OECD Observatory of Public Sector Innovation (OPSI): OECD OPSI is an international observatory that tracks and supports innovation in the public sector across member countries. While not a direct peer, OPSI is thematically aligned with DITP's mandate around innovation labs, transformation methodologies, and the diffusion of innovative practices across government.

Regional players

• Secretaría General de Administración Digital (SGAD) - Spain: The Spanish Secretariat General for Digital Administration operates within the Ministry of Digital Transformation and provides common digital services and transformation support across Spanish public administrations. Comparable as a central-government body driving cross-ministry digital and administrative modernization.
• Bundesverwaltungsamt (BVA) - Germany: The German Federal Office for Administration is a central federal agency providing administrative services and modernization support to German ministries. Comparable as a centralized government services and modernization body operating at federal level, though structured as a traditional agency rather than an interministerial directorate.

Direct peers

• Direction interministérielle du numérique (DINUM): DINUM is the sister French interministerial directorate under the Prime Minister responsible for the State's digital strategy. DITP and DINUM partner on the Accélérateur d'initiatives citoyennes and both serve central government on overlapping transformation mandates — making DINUM the closest peer in scope and structure.

Emerging players

• Behavioural Insights Team (BIT) / Nudge Unit: The Behavioural Insights Team applies behavioral science to public services and policy design. DITP explicitly mobilizes expertise in sciences comportementales across its transformation programs, making BIT a thematic peer on the methodological backbone of DITP's service design and simplification work.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/_ditp
• YouTubeyoutube.com/channel/UC4hB3Q--DCxVz0F-0tOG9PQ
• Facebookfacebook.com/DITP.gouv/?locale=fr_FR
• LinkedInlinkedin.com/company/scr%C3%A9tariat-g%C3%A9n%C3%A9ral-la-modernisation-de-l'action-publique-sgmap-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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