Ministry of Interior (Thailand)

What Ministry of Interior (Thailand) does

The Ministry of Interior (กระทรวงมหาดไทย) is the constitutional Thai government ministry responsible for domestic administration, operating across all 76 provinces of Thailand. Its functional mandate spans civil registration, local governance, land administration, public works and town & country planning, disaster prevention and mitigation, community development, and oversight of local administrative organizations. The ministry operates through multiple departments including the Department of Local Administration, Land Department, Department of Public Works and Town & Country Planning, Department of Disaster Prevention and Mitigation, and Department of Local Administration Promotion. It also supervises six state enterprises: Metropolitan Electricity Authority (MEA), Provincial Electricity Authority (PEA), Metropolitan Waterworks Authority (MWA), Provincial Waterworks Authority (PWA), the Marketing Organization (องค์การตลาด), and the Wastewater Management Authority (องค์การจัดการน้ำเสีย).

The ministry has built an extensive digital service ecosystem anchored by the Ministry Information Service System connected to a cloud-based platform (cloud.moi.go.th) serving all 76 provincial offices. Core systems include an Electronic Document Management System (ระบบสารบรรณอิเล็กทรอนิกส์), a 76-province email and website management system, an e-Bidding procurement platform aligned with Thailand's e-GP standards, KPI/performance tracking systems, PMQA (Public Sector Management Quality Award) database systems, a Geographic Information System database for royal-initiated development projects, an Open Data portal, and an E-Learning platform. Supporting infrastructure comprises a Knowledge Management System, a Command Center, an IT Security Operations Center, satellite internet access systems, and mobile communication technology vehicles. Citizen-facing applications include the ThaiD digital identity application operated by the Department of Provincial Administration, the Chantra parliamentary information application, and the Call Repairman application operated by the Department of Public Works and Town & Country Planning.

The Ministry of Interior does not operate a commercial revenue model. As a government ministry, it is funded through annual budget allocations from the Thai national budget and provides statutory services directly to citizens and local government bodies. It distributes services through its central Bangkok headquarters on Atsadang Road, the Damrong Rajanuhart Building, 76 provincial offices, departmental offices at provincial and district levels, six supervised state enterprise networks, multiple call center hotlines (1567 Damrongdhama Center for citizen complaints, 1548 for registration, 1784 for disaster services, 1130/1129 for electricity, 1125/1662 for water), digital self-service platforms, mobile applications, and social media channels including Facebook, X/Twitter, Instagram, LINE, YouTube, and RSS feeds. Pricing is not commercially disclosed; civil registration, identification, and local governance services are administered as statutory public functions.

Name

Ministry of Interior (Thailand)

Legal name

กระทรวงมหาดไทย - Ministry of Interior

Website

https://moi.go.th

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Ministry of Interior (กระทรวงมหาดไทย) is Thailand's central government ministry for domestic administration, overseeing civil registration, local governance, disaster management, and land administration across all 76 provinces, while supervising six state enterprises in electricity, water, and wastewater services.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Executive, Legislative, and Other General Government Support (921), Executive, Legislative, and Other General Government Support (9211), Executive and Legislative Offices, Combined (92114), Public Administration (92), Other General Government Support (92119), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-Management Services (8741)

akta.pro primary industry

Executive Office / Cabinet Secretariat (BPAIAAAA)

akta.pro secondary industries

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE), Mayor/City Manager & General Administration (BPAIACAA), Governor/Executive Office & Cabinet Administration (BPAIABAA), State/Provincial Transportation, Roads & Public Works Administration (BPAIABAK), Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB)

Keywords

• Public administration services
• Civil registration services
• Local government oversight
• Disaster management services
• Land administration services

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Distribution channels7 records

Marketing channels9 records

Core offering

The Ministry of Interior (กระทรวงมหาดไทย) is the principal Thai government ministry responsible for domestic administration, civil registration, local governance oversight across all 76 provinces, land administration, disaster prevention and mitigation, community development, and urban planning. It delivers services to Thai citizens and supervises multiple departments and six state enterprises (electricity, water, wastewater, and market management authorities). Its offering is operationalized through a centralized digital platform (ระบบบริการสารสนเทศ) connecting all 76 provincial offices, supported by electronic document management, e-procurement, e-learning, GIS databases, and citizen-facing mobile applications such as ThaiD.

Product overview

The Ministry of Interior (Thailand) operates a multi-module digital government service ecosystem centered on the Ministry Information Service System (ระบบบริการสารสนเทศของกระทรวงมหาดไทย), which connects to a cloud-based platform serving all 76 provincial offices. The portfolio includes core administrative systems — Electronic Document Management (ระบบสารบรรณอิเล็กทรอนิกส์), the 76-province email and website system, e-Bidding procurement system, KPI/performance tracking, and the PMQA database system — alongside citizen-facing services under the Ministry of Interior 4.0 initiative. Supporting infrastructure encompasses an E-Learning platform, Knowledge Management System, IT Security Operations Center, Command Center, satellite internet, and mobile communication vehicle systems. Specialized digital identity and service apps (ThaiD, Call Repairman, Chantra) extend access to citizens, while open data and GIS systems provide public data access.

Differentiator

Problem solved

Functional benefit

Products and services

• Ministry Information Service System (ระบบบริการสารสนเทศของกระทรวงมหาดไทย) Centralized digital service platform providing information services to citizens and government agencies across all 76 provinces of Thailand, connecting to cloud-based infrastructure and serving as the main portal for digital government services.
• Electronic Document Management System (ระบบสารบรรณอิเล็กทรอนิกส์) Electronic official document management and records system used for government document workflow, approvals, and archival across the ministry's central and provincial offices.
• Provincial Email and Website System (76 Provinces) Email and website management system deployed across all 76 provinces under the Office of the Permanent Secretary, enabling standardized digital communications for provincial administrative offices.
• Ministry of Interior 4.0 — Citizen Services (มหาดไทย 4.0 งานบริการประชาชน) Digital government service initiative under the Ministry of Interior 4.0 plan, delivering citizen-facing services through digital channels.
• ThaiD Application (แอปพลิเคชัน ThaiD) Digital identity application for Thai citizens managed through the Department of Provincial Administration, enabling digital identification services and access to government services.
• e-Bidding Government Procurement System (ระบบประกวดราคาอิเล็กทรอนิกส์ e-Bidding) Electronic government procurement system used for public bidding and procurement processes, aligned with Thailand's e-Government Procurement (e-GP) standards.
• Disaster Prevention and Mitigation Hotline Service (1784) Disaster prevention hotline (1784) operated by the Department of Disaster Prevention and Mitigation for emergency response and citizen inquiries.
• Damrongdhama Center Hotline Service (1567) Citizen complaint and inquiry hotline (1567) operated through the Damrongdhama Center for government administrative services and citizen feedback.
• Civil Registration Hotline Service (1548) Registration hotline (1548) operated by the ministry for civil registration services, including national ID and vital records inquiries.
• Travel Facilitation System (ระบบการอำนวยความสะดวกแก่ผู้เดินทาง) Digital system facilitating travel documentation and border crossing services, operated as part of Thailand's entry facilitation initiative.
• E-Learning Platform (ระบบ E-Learning กระทรวงมหาดไทย) Online learning management system providing digital training and education content for ministry personnel development and capacity building.
• Open Data Portal (ระบบเปิดเผยข้อมูลภาครัฐ) Government open data portal enabling public access to ministry datasets and public sector information as part of Thailand's open government data initiative.
• Call Repairman Application (แอปพลิเคชันเรียกช่าง) Mobile application for requesting public works repair services, operated by the Department of Public Works and Town & Country Planning.
• IT Security Operations Center Services (ศูนย์ปฏิบัติการเฝ้าระวังความมั่นคงปลอดภัยระบบเทคโนโลยีสารสนเทศ) Security monitoring and incident response center providing surveillance and protection of the ministry's technology infrastructure.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature7 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Malaysia Ministry of Home Affairs (KDN): Malaysian interior ministry with parallel responsibilities for civil registration, immigration, and local governance. Direct regional peer with comparable scope and ASEAN context.
• Singapore Ministry of Home Affairs: Singapore's interior-equivalent ministry handles civil registration, immigration, and domestic policy across a city-state with strong digital government focus. Comparable in scope of domestic administrative mandate and digital service modernization, though smaller in geographic scale.
• Indonesia Ministry of Home Affairs (Kemendagri): Indonesian counterpart overseeing provincial and regional administration across the archipelago. Highly comparable given shared ASEAN geography, civil registration mandate, and emphasis on local government capacity building.
• Philippines Department of the Interior and Local Government (DILG): DILG oversees local government units, civil registration, and peace and order across the Philippines. Closest functional peer to the Thai Ministry of Interior given near-identical mandate over local administration and provincial governance in a Southeast Asian context.
• Vietnam Ministry of Home Affairs: Vietnamese ministry with mandate over local administration, civil service, and provincial governance in a single-party state context. Comparable regional peer with similar focus on local government modernization and administrative reform.

Others

• Thailand Ministry of Digital Economy and Society (DES): Thai sister ministry focused on digital infrastructure and policy. Adjacent not competing — coordinates with the Ministry of Interior on digital government initiatives and ThaiD ecosystem governance.

Broad incumbents

• UK Home Office: UK interior ministry handling immigration, security, and domestic policy. Comparable in overall mandate but operates in a different governance system; useful benchmark for digital government service delivery and identity management.
• US Department of Homeland Security: US federal department with broader security-and-interior scope. Comparable in digital identity (USCIS), emergency management (FEMA), and citizen-facing service delivery scale, though structurally distinct.
• New Zealand Department of Internal Affairs: NZ department handling civil registration, identity services, and local government oversight. Comparable mandate in a smaller jurisdiction; useful reference for digital identity (RealMe) and local government funding models.
• Australia Department of Home Affairs: Australian federal department overseeing immigration, citizenship, and domestic security. Comparable in mandate breadth and federal structure, with strong digital identity and border management systems as benchmarks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/moithailand
• Facebookfacebook.com/prmoithailand
• Instagraminstagram.com/MOIThailand_
• LinkedInlinkedin.com/company/ministry-of-interior-thailand

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ministry of Interior (Thailand)