MSL Training
MSL Training is a privately-held NZQA-registered foundation training provider in South Auckland, New Zealand, offering NZQA-approved vocational certificate courses in Police Preparation, Hospitality, Retail, Youth Training, and English to 16-24 year olds, Māori and Pacific Island learners, and adult retrainees.
- Company typePrivate
- Founded1998
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2C
- OfferingServices
What MSL Training does
MSL Training is a private foundation training provider operating in South Auckland, New Zealand since 1998. The company is a trading brand of the NZQA-registered legal entity New Zealand Institute of Education 2007 Ltd (NZIE) and delivers NZQA-approved vocational certificate programmes across five core areas: Police Preparation (Levels 2 and 3), Youth Training (ages 16-24), Hospitality (Levels 2 and 3), Retail & Customer Service (Levels 2 and 3), and English/ESOL (Foundation to Level 2). The primary learner segments are youth aged 16-24 with limited or no qualifications, Māori and Pacific Island students for whom MSL acts as a key pathway provider, adults seeking retraining, and English language learners. The company operates from a single purpose-built campus at 15 Putney Way in Manukau City Centre and reports a 90% course completion rate alongside a 100% pass rate for Police entry testing.
Instructional delivery blends on-campus tutor-led sessions with practical workplace components and online study delivered through the third-party Canvas LMS platform (Instructure), with student attendance, performance, and outcomes tracked via the SELMA Student Management System for Code of Practice compliance. Course durations range from 15 to 24 weeks across part-time evening and full-time day formats, with practical elements such as pop-up shop projects, on-site cafe training, and pop-up restaurant events designed to provide real customer-facing experience. Support offerings include driver licence support and travel allowances for youth students.
MSL Training's revenue model is dual-track. The majority of courses are zero-fee for eligible learners under government-funded schemes administered through the Tertiary Education Commission (TEC), including Youth Guarantee for 16-24 year olds and fully-funded English Language programmes. Fee-for-service revenue comes from advanced Level 3 programmes such as Police Preparation (NZD $3,684), Retail (NZD $3,528), and Restaurant Service (NZD $5,340) for students not qualifying for funded places. Customer acquisition is community-led, relying on direct enrolment through the website, Facebook and Google paid campaigns, YouTube, and word-of-mouth within Māori and Pacific Island communities in South Auckland. The company is family-owned with 44 employees and no disclosed external funding.
MSL Training firmographics
Firmographics- Name
- MSL Training
- Legal name
- New Zealand Institute of Education 2007 Ltd (NZIE)
- Website
- https://msltraining.co.nz
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MSL Training is a privately-held NZQA-registered foundation training provider in South Auckland, New Zealand, offering NZQA-approved vocational certificate courses in Police Preparation, Hospitality, Retail, Youth Training, and English to 16-24 year olds, Māori and Pacific Island learners, and adult retrainees.
- Ownership category
- akta.pro rank
MSL Training industry classification
Industry- Product category
- Vocational Training Services
- NAICS
- Technical and Trade Schools (6115)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Professional & Applied Skills Noncredit Certificates (Non-licensure) (EDAAAEAD)
Keywords
Where MSL Training is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
MSL Training business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Government-Funded Training: MSL Training receives funding from the Tertiary Education Commission (TEC) for zero-fee courses for eligible students (Youth Guarantee, 16-24 year olds). Many courses are fully funded meaning they are free for qualifying students.
- Fee-For-Service Courses: Some courses (Level 3 Police Preparation $3,684, Level 3 Retail $3,528, Level 3 Restaurant Service $5,340) charge tuition fees for students who do not qualify for funded places.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Zero Fee Foundation Courses |
| One time/ perpetual license | Multi-year contract | Level 3 Police Preparation |
| One time/ perpetual license | Multi-year contract | Level 3 Retail |
| One time/ perpetual license | Multi-year contract | Level 3 Restaurant Service |
| Subscription | Multi-year contract | English Language Courses |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
MSL Training product offering
Product offeringCore offering
MSL Training delivers NZQA-approved vocational certificate programmes to youth and adults in South Auckland across five streams: Police Preparation, Youth Training (16-24), Hospitality, Retail & Customer Service, and English/ESOL. Courses blend on-campus instruction, practical workplace experience, and online study via Canvas LMS, with many zero-fee options funded through the Tertiary Education Commission for eligible students.
Product overview
MSL Training is a foundation training provider offering a portfolio of NZQA-approved vocational certificate programmes across five core areas: Police Preparation (Levels 2–3), Youth Training (ages 16–24), Hospitality (Levels 2–3), Retail & Customer Service (Levels 2–3), and English/ESOL (Foundation–Level 2). The programmes are delivered through a blended model combining on-campus tutor-led sessions with practical workplace experience and online study via a Canvas LMS platform. Courses range from zero-fee Youth Guarantee options to fee-paying advanced programmes, serving as pathway credentials into employment, polytechnics, and universities, with a particular focus on Māori and Pacific Island learners in South Auckland.
Differentiator
Problem solved
Functional benefit
Products and services
- Police Preparation (Level 2: Introduction to Police) A 20-week full-time foundation programme for learners aged 16+ with no or low qualifications, covering self-management, teamwork, everyday skills, and future pathways to prepare for police recruitment.
- Police Preparation (Level 3: Police Preparation) A 24-week part-time evening programme preparing adults aged 17+ for the New Zealand Police recruitment process, covering academic and physical preparation, study skills, and teamwork within a Maori framework. Priced at NZ$3,684.
- Youth Training (16-24 Year Olds Programme) A structured youth training programme for 16-24 year olds providing confidence-building, wellbeing support, personal growth, community engagement, and pathways into further study or employment, offered at zero cost with travel allowance.
- Hospitality (Level 2: Food Service & Barista) A 15-week programme teaching hospitality fundamentals including teamwork, food safety and hygiene, foundation barista and beverage skills, customer service, and table service, leading to the NZ Certificate in Hospitality (Food Service & Barista Skills) Level 2.
- Hospitality (Level 3: Restaurant Service) A programme covering restaurant operations and service, advanced food hygiene and safety, food and beverage preparation, customer service, and menu design, culminating in live pop-up restaurant events and the NZ Certificate in Food and Beverage (Restaurant) Level 3. Priced at NZ$5,340.
- Retail & Customer Service (Level 2: Customer Service & Sales Support) A 15-week foundation retail programme covering sales experience, customer interaction, professional presentation, health and safety awareness, and practical life skills, leading to a Level 2 qualification.
- Retail & Customer Service (Level 3: Retail) A 20-week advanced retail programme covering marketing, business skills, a pop-up shop project, soft skills, career preparation, and employment preparation, culminating in field trips for work experience. Priced at NZ$3,528.
- English / ESOL (NZ Certificate in English Language) NZQA-approved English language programmes at Foundation Level 1, Level 1, and Level 2, covering listening, speaking, reading, writing, vocabulary, and grammar development. Offered at zero fees with day and night class options, fully funded by TEC for eligible students with Studylink Student Allowance eligibility.
Quantifiable outcome
- 90% course completion rate
- +2 more outcomes
Companies that use MSL Training
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles4 records
MSL Training technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
MSL Training partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
MSL Training competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
MSL Training social profiles
Digital presenceMSL Training financial estimates
Financial estimateRevenue estimate
Valuation estimate
MSL Training leadership team
Management profileNumber of profiles
MSL Training funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MSL Training M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MSL Training
What does MSL Training do?
MSL Training delivers NZQA-approved vocational certificate programmes to youth and adults in South Auckland across five streams: Police Preparation, Youth Training (16-24), Hospitality, Retail & Customer Service, and English/ESOL. Courses blend on-campus instruction, practical workplace experience, and online study via Canvas LMS, with many zero-fee options funded through the Tertiary Education Commission for eligible students.
Is MSL Training a public or private company?
MSL Training is a private company. It is classified as family owned and is currently operating.
When was MSL Training founded?
MSL Training was founded in 1998. It employs 11 to 50 people.
Where is MSL Training based?
MSL Training is headquartered in Auckland, New Zealand, in the Oceania region.
How does MSL Training make money?
Two revenue lines are on record. Government-Funded Training is the primary driver. The others are fee-For-Service Courses.
Does MSL Training have an API?
No public API is recorded for MSL Training.
What industry is MSL Training in?
MSL Training's product category is Vocational Training Services. Its primary akta.pro industry code is EDAAAEAD, Professional & Applied Skills Noncredit Certificates (Non-licensure). Its NAICS code is 6115 and its SIC code is 8200.