What MTN South Sudan does

MTN South Sudan Limited is the largest mobile network operator in South Sudan, providing nationwide GSM and LTE voice, data, SMS, mobile money (MoMo), streaming (MTN TV+), and enterprise connectivity services since commencing operations in 2011, shortly after South Sudan's independence. The company is a private limited subsidiary of MTN Group Limited (JSE: MTN), the Pan-African telecommunications group headquartered in Johannesburg. MTN South Sudan is headquartered at MTN Centre in Hai Jerusaleum, Juba, and reaches customers across at least 14 locations including Juba, Wau, Aweil, Rumbek, Torit, Yei, Yambio, Kuajok, and Nimule through retail stores, Customer Service Points, shop-in-shop locations, authorized dealers, MoMo agents, USSD self-service, and the myMTN app.

The company's core technology infrastructure is a 4G/LTE-capable GSM mobile network with a national transmission backbone featuring full redundancy and over 40 Gbps upstream capacity through providers in Uganda and Kenya, supporting claimed availability above 99.95%. Its proprietary platforms include the MoMo mobile money platform (a regulated Financial Service Provider, FSP license 44774 underwritten by Guardrisk), the MTN TV+ zero-rated streaming service for live local and international content, the myMTN self-service app, MTN Home fixed LTE internet packages, and the MTN Wala prepaid value bundles. The company has also extended its reach as an authorized Starlink reseller, providing satellite internet (LEO and GEO VSAT) for areas beyond terrestrial coverage.

MTN South Sudan generates revenue through usage-based mobile voice and data services, per-transaction mobile money fees, hardware sales (smartphones, LTE routers), and recurring enterprise solutions including dedicated internet access, leased lines, bulk SMS, and unified communications. It sells primarily through a direct-to-consumer model anchored by prepaid mass-market subscribers, complemented by a sales-led enterprise motion and an extensive channel partner network. Customers span individual consumers, SMEs (supported via MTN's Small Business Support Program), businesses (MTN Business), and government and institutional clients, all served from Juba with a reported workforce of 392 employees.

Name

MTN South Sudan

Legal name

MTN South Sudan Limited

Website

https://mtn.com.ss

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

MTN South Sudan Limited is the country's largest mobile network operator, providing GSM/LTE voice, data, MoMo mobile money, MTN TV+ streaming, and enterprise connectivity to consumers, SMEs, and institutions across South Sudan from its Juba headquarters.

Ownership category

akta.pro rank

Product category

Mobile Telecommunications

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

Keywords

• Mobile telecommunications services
• Mobile money payments
• Mobile data bundles
• Enterprise connectivity solutions
• Mobile network operator

Headquarters

HQ city

Juba

HQ country

South Sudan

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Voice Services: Revenue from prepaid and postpaid voice call services including local and international calling. Customers purchase airtime credit to make calls with tariffs varying by destination and time of day.
2. Mobile Data Services: Revenue from data bundles including daily, weekly, monthly social media bundles, midnight bundles, and home internet packages. 50% MTN Ziada bonus offered on data subscriptions.
3. MoMo Mobile Money: Revenue from mobile money transactions including peer-to-peer transfers, merchant payments, airtime purchases, and bill payments. Transaction fees apply per transaction.
4. Device Sales: Sale of mobile devices including smartphones (Samsung Galaxy A12) and LTE Wi-Fi routers for home internet access.
5. Business Solutions: Enterprise services including dedicated internet access, leased lines, mobile internet, closed user groups, roaming, international calling, bulk SMS, toll-free services, and unified communications.

Pricing tiers

Go-to-market motion3 records

Distribution channels9 records

Marketing channels9 records

Core offering

MTN South Sudan is a mobile network operator providing prepaid and postpaid mobile voice, SMS, mobile data, and mobile money (MoMo) services to individual consumers, alongside dedicated internet, leased lines, unified communications, and enterprise ICT solutions for business and government customers. It also distributes home internet packages, streaming content (MTN TV+), and resells Starlink satellite connectivity across South Sudan. The company operates the country's widest LTE network with a redundant national transmission backbone.

Differentiator

Problem solved

Functional benefit

Brands

• MoMo: Mobile money service enabling money transfers, bill payments, and financial transactions
• MTN TV+
• MTN Wala
• MTN Home

Products and services

• Prepaid Mobile Voice & Data Services Prepaid SIM-based mobile voice, SMS, and data services for individual consumers, with bundles (daily, weekly, monthly, social media, midnight) and a 50% MTN Ziada bonus on data subscriptions. Accessible via USSD codes, myMTN App, and retail/CSP outlets.
• MTN SIM Card New SIM card priced at 300 SSP, packaged with 10 minutes of free calls (30 days) and 500MB of data (7 days). Enables activation of MTN mobile services.
• MoMo Mobile Money Mobile money service enabling peer-to-peer transfers, merchant payments, airtime purchases, and bill payments (including JEDCO electricity tokens). Operates under FSP license 44774, underwritten by Guardrisk Insurance Company. Funds held in trust.
• MTN TV+ Streaming platform offering live local and international TV, movies, series, shows, music, and sports content on mobile devices. Consumption is zero-rated, meaning no mobile data is used for streaming.
• myMTN App Self-service mobile application for managing accounts, purchasing airtime and data bundles, transferring credit (Me2U), and viewing transaction history. Zero-rated so it does not consume customer data.
• MTN Wala Value-added prepaid tariff plan offering voice minutes, SMS, data, and free WhatsApp bundles. Wala Daily includes WhatsApp + 150MB + 5MIN + 10SMS; Wala Weekly includes 1GB + 30MIN + 50SMS; Wala Monthly includes 1GB/3GB + 80/100MIN + 50SMS.
• MTN Home Internet Home internet service using LTE Wi-Fi routers, with data packages ranging from 20GB to 200GB (uncapped) priced in SSP.
• MTN Home Office Connect Unified communications solution including a fixed wireless phone, 1 SIM with a local fixed number, 1,000 voice minutes, 1,000 SMS, and a 12-month IVR subscription with auto-attendant and call routing. One-time USD 150 purchase including tax.
• MTN Business Solutions Enterprise telecom and ICT portfolio including dedicated internet access, leased lines, mobile internet, closed user groups, roaming, international calling, bulk SMS, toll-free services, and unified communications, with account management and custom pricing.
• Starlink Reseller Internet Service Authorized Starlink-based satellite internet connectivity for areas beyond terrestrial coverage throughout South Sudan, offered by MTN South Sudan as a value-added reseller.
• Mobile Devices (Smartphones & LTE Routers) Sale of mobile devices including smartphones (Samsung Galaxy A12, 64GB, 115,000 SSP) and LTE Wi-Fi routers for home internet connectivity.

Quantifiable outcome

• Widest LTE coverage across South Sudan
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered minor, flagship and core.

• CONCERN South SudanminorStrategic or Co-development Partner · 1 December 2022Women's NGO partnered with MTN for Juba Teaching Hospital medical equipment donation project serving ICU department.
• South Sudan Basketball Federation (SSBF)flagshipGTM or Marketing Partner · 14 August 2022Three-year flagship sponsorship of the Bright Stars National Basketball Team. MTN logo featured on game uniforms, sports image rights for advertising, and local brand activations. Playing kit branded with MTN's Mobile Money from MTN (MoMo) financial services product.
• Dynamic ConsultcoreStrategic or Co-development Partner · 16 June 2022IT solutions company facilitating digital marketing tools training and computerized accounting tool training (QuickBooks) as part of MTN's 21 Days of Y'ello Care program for small businesses.
• KonetacoreStrategic or Co-development Partner · 16 June 2022Innovation hub partnering with MTN for Digital Access and Digital Literacy initiatives. Hosts Y'ello Start-Up Boot Camp 2022 and MTN Y'ello University Challenge pitching contest at Juba University.
• Starlink (SpaceX)coreChannel Partner/ Reseller/ DistributorMTN is an authorized Starlink reseller providing satellite internet connectivity via VSAT (LEO & GEO) for areas beyond terrestrial coverage throughout South Sudan.
• Upstream Providers (Uganda and Kenya)coreTechnology or IntegrationOver 40 Gbps upstream internet backbone capacity through Uganda and Kenya for national transmission backbone redundancy.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Safaricom: Safaricom is East Africa's leading mobile operator and the benchmark for mobile money (M-Pesa) at scale. Its voice, data, and fintech mix is highly comparable to MTN South Sudan's consumer-plus-MoMo positioning.
• Airtel Africa: Airtel Africa is a pan-African mobile operator with overlapping presence across multiple sub-Saharan markets, offering voice, data, and Airtel Money services in a comparable prepaid-heavy, mobile-money-led model.
• Vodacom Group: Vodacom is a pan-African mobile operator with extensive consumer, enterprise, and mobile money (M-Pesa Africa) operations, providing a useful benchmark for diversified African telco economics and capital allocation.
• MTN Uganda: A fellow MTN Group subsidiary operating in a neighbouring East African market with a similar consumer mobile, mobile money (MTN MoMo), and enterprise portfolio, providing a useful internal benchmark for subscriber economics and product mix.
• Orange Middle East & Africa: Orange operates across multiple African markets offering mobile, fixed, and Orange Money services, and is broadly comparable as a diversified incumbent competitor with overlapping consumer and mobile money capabilities.

Regional players

• Ethio Telecom: Ethio Telecom is Ethiopia's state-owned telecom operator and a relevant comparable for operating a national consumer mobile, fixed, and mobile money (Telebirr) franchise in a frontier/emerging African market with similar regulatory and infrastructure dynamics.
• Sudatel (Sudani): Sudatel is the Sudanese state-linked telecom group that historically extended services into South Sudan and remains a relevant comparable for cross-border operator dynamics, fixed-mobile convergence, and frontier-market regulatory exposure.

Direct peers

• Zain South Sudan: Zain Group's South Sudan subsidiary is the principal direct competitor to MTN South Sudan in the same consumer mobile voice, data, and mobile money market, serving the same prepaid/postpaid customer base with overlapping 2G/3G/4G services.
• Africell South Sudan: Africell Group's South Sudan operation is another mobile network competitor offering voice, data, and mobile money services in the same geography, competing head-to-head with MTN for subscribers and enterprise customers.

Others

• IHS Towers: IHS Towers is a major independent tower infrastructure provider across Africa, supplying passive infrastructure to MTN and other MNOs. It is an ecosystem participant whose economics are tightly linked to African tower operators like MTN South Sudan.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/MTNSSD
• YouTubeyoutube.com/channel/UCFTfuQ_nJr7gyJqJdEEviSA
• Facebookfacebook.com/MTNSSD
• Instagraminstagram.com/mtnsouthsudan
• LinkedInlinkedin.com/company/mtn-south-sudan

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTN South Sudan