What MultiFiber does

MultiFiber operates a two-sided marketplace connecting end consumers with internet service providers (ISPs) in Latin America, initially across Chile, Colombia, and Peru. Consumers use a mobile app (iOS and Android) and a web portal at multifiber.app to enter their address, view ISPs with service availability at their location, compare plans, schedule an installation date and time, and confirm the booking. Pricing is set by each ISP partner directly; MultiFiber functions as an intermediary facilitating the contracting flow rather than reselling connectivity. The company is registered under Chilean governing law per its terms and conditions, with Miami listed as a corporate location in available firmographic data and 12 total employees.

Beyond the consumer marketplace, MultiFiber offers an integrated SaaS suite targeted at ISP partners: Brújula is a service order and field technician management system with real-time location tracking; Oráculo is a sales pipeline and team management system; Matrix, a financial management system for billing, payments, and accounts receivable/payable, is listed as "coming soon." MultiFiber monetizes via commissions charged to ISP partners on services rendered through the platform (marketplace commission model), and operates PLG consumer acquisition via app stores and organic web alongside direct sales engagement for the ISP-facing software suite. AI/ML capabilities are deployed for fraud detection, predictive economic capacity analysis, and image-recognition-based identity validation supporting KYC workflows.

Name

MultiFiber

Legal name

MultiFiber

Website

https://multifiber.app

Company type

Private

Operating status

Operating

Short description

MultiFiber operates a Latin American mobile-first marketplace (Chile, Colombia, Peru) connecting consumers with ISPs for plan comparison and installation booking, plus an ISP-facing SaaS suite (Brújula, Oráculo, Matrix) and commission-based monetization.

Ownership category

akta.pro rank

Product category

Internet Service Provider Marketplace

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Internet & Value-Added ISP Services (Managed Router/Wi-Fi, Security, Filtering) (HDAIADAJ)

Keywords

• Internet service marketplace
• ISP comparison platform
• Telecom aggregator
• ISP software suite
• Broadband marketplace

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales

Revenue model

1. Commission from ISP Transactions: MultiFiber charges commissions on services rendered to ISP partners. As an intermediary platform, MultiFiber facilitates connections between ISPs and end consumers, earning a commission for each contracted service.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MultiFiber operates a Latin American marketplace platform that aggregates internet service providers (ISPs) and enables end consumers to discover available ISPs at their address, compare plans, schedule installations, and contract internet services through a mobile app and website. The company also sells a complementary ISP-facing software suite — Brújula for field service order management, Oráculo for sales management, and Matrix for financial management — to help ISP partners run their operations more efficiently.

Product overview

MultiFiber operates as a unified platform ecosystem consisting of a core marketplace (MultiFiber - Marketplace) for internet service provider aggregation, supplemented by three specialized management modules: Brújula for field service order and technician management, Oráculo for sales pipeline and team management, and Matrix for financial/billing management. The suite is designed specifically for ISPs to streamline their operations from customer acquisition through service delivery and billing.

Differentiator

Problem solved

Functional benefit

Brands

• Brújula: Service order management system for coordinating field technician activities, managing customer requests, task assignment, and real-time technician location tracking.
• Oráculo
• Matrix

Products and services

• MultiFiber Marketplace An online marketplace platform that connects Internet Service Providers (ISPs) with end customers, enabling users to enter their address, view ISPs with coverage at that location, compare plans, schedule installation, and contract internet services. Designed for residential and small-business consumers in Chile, Colombia, and Peru.
• Brújula A field service management application sold to ISPs that coordinates technician-related activities, manages client service requests, assigns tasks, and provides real-time technician location tracking. Targeted at ISP operations teams.
• Oráculo A sales management system sold to ISPs that enables lead and prospect generation, sales team control and tracking, and commercial activity statistics, with a companion app for field or remote sales teams. Targeted at ISP commercial leadership.
• Matrix A financial information management system for ISPs that optimizes billing processes, payment tracking, and customer database management, including billing control and accounts receivable/payable. Listed as 'coming soon' and not yet generally available, so excluded from current product offerings.

Quantifiable outcome

• Streamlined internet service selection process — users can find, compare, and contract ISP services in a few steps via the app

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

One partnership is on record.

• Internet Service Providers (ISP)coreChannel Partner/ Reseller/ DistributorMultiFiber partners with internet service provider companies who offer connectivity services (via ADSL, cablemódem, GSM, dial-up, fiber optics, satellite, etc.) in the regions where it operates (Chile, Colombia, Perú). ISPs list their services on the MultiFiber marketplace, enabling end consumers to discover and contract their services through the platform. MultiFiber acts as an intermediary, facilitating the contact between ISP partners and end consumers. ISPs pay commissions to MultiFiber for services rendered through the platform. The company also provides its ISP partners with operational software tools (Brújula, Oráculo, Matrix) to manage their businesses more efficiently.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BroadbandNow: US-based broadband comparison marketplace that aggregates ISPs by ZIP code and lets consumers compare plans side-by-side. Directly comparable to MultiFiber's core marketplace offering, but operating in a more mature US market.
• WhistleOut: Telecom and ISP comparison platform operating in the US, Australia, and New Zealand. Closely comparable to MultiFiber's marketplace model, helping consumers compare broadband plans and switch providers.
• uSwitch: UK-based price comparison and switching marketplace covering broadband, energy, and financial services. Comparable to MultiFiber on the ISP comparison/switching mechanics, with broader vertical coverage.
• Verivox: Germany-headquartered comparison marketplace for internet, energy, insurance, and financial products. Directly comparable on the ISP aggregation and switching mechanic that MultiFiber employs in LATAM.
• Selectra: Global utility and internet comparison platform with strong presence across Europe and Latin America. Comparable to MultiFiber on consumer-facing internet plan comparison, with deeper geographic and category breadth.
• Compare the Market: UK-based comparison marketplace enabling consumers to compare and switch across multiple services including broadband. Comparable to MultiFiber on marketplace mechanics and ISP vertical focus.
• Confused.com: UK price comparison platform covering broadband, energy, insurance, and travel. Comparable to MultiFiber's marketplace approach to ISP plan comparison and switching.

Regional players

• ComparaOnline: Chilean-founded LATAM comparison marketplace covering financial services, insurance, and telecom. Closely comparable to MultiFiber in business model and home geography (Chile), though with broader category focus.

Emerging players

• ServiceTitan: Field service management software for service businesses, comparable to MultiFiber's Brújula module for technician dispatch and tracking. Both target operational digitization of field-based service teams, though ServiceTitan serves trades (HVAC, plumbing) rather than ISPs.
• Connecteam: Mobile-first workforce and field operations management platform. Comparable to MultiFiber's Brújula field service module in enabling task assignment, technician tracking, and mobile workflows for distributed teams.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MultiFiber