Multiservice

What Multiservice does

Multiservice Soc. Coop. is an Italian cooperative company headquartered in Rome (Via Lima 7) that provides integrated 360-degree logistics, transport, industrial washing, and facility management services to enterprises, public entities, and private companies across six Italian regions (Lazio, Liguria, Lombardia, Piemonte, Toscana, and Veneto). The company operates without speculative purposes under a worker-member cooperative ownership model and is a member of Consorzio Gruppo La Meridiana, a consortium established in 2001. Multiservice serves a broad set of verticals including Food & Beverage, Automotive, Industry, HORECA, Large-Scale Retail (GDO), Consumer & Retail, Fashion, and Pharma & Healthcare, with collective catering logistics (schools, hospitals, companies) as a core historical vertical.

The company's service portfolio comprises six product lines: Trasporto (specialized transport for collective catering); Logistica (custom integrated warehouse and distribution systems leveraging partner-company networks); Lavaggio Industriale (industrial washing, launched in 2024, with a Turin province facility capable of sanitizing 60,000 dishes daily using high-pressure systems); Project Management (process engineering, KPI definition, environmental impact analysis); Facility Management (porterage, civil/industrial cleaning, warehouse and retail point management); and Sicurezza e Sistemi Informativi (warehouse management software, video surveillance, vehicle and goods tracking). The technology stack combines conventional logistics operations with modest digital tooling — warehouse management software, advanced video surveillance, and tracking systems — rather than proprietary AI or automation platforms. The company holds ISO 9001 (quality management) and ISO 14001 (environmental management) certifications and operates a fleet of 80 insulated vehicles with 100 specialized operators, delivering 5 million meals and traveling 520,000 km per year.

Multiservice runs a direct B2B, sales-led go-to-market targeting enterprises and public entities requiring custom-designed solutions with dedicated project management teams and systematic KPI reporting. Pricing is bespoke and quote-based; no pricing tiers are publicly disclosed. Revenue is not publicly reported, and no external funding rounds, venture capital investors, or public market participation exist, consistent with the cooperative structure. The only disclosed partnership is membership in the parent consortium, which provides associated management capabilities across transport, porterage, cleaning, warehouse management, socio-health, and hotel staff management services.

Name

Multiservice

Legal name

Multiservice Soc. Coop.

Website

https://multiservicecoop.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Multiservice is a Rome-headquartered Italian cooperative providing integrated logistics, transport, industrial washing, and facility management services to enterprises, public entities, and private companies across six Italian regions, with concentration in collective catering logistics.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Other Services (except Public Administration) (81)

SIC

Transportation Services (4700), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Integrated 3PL + Broadline Foodservice Distributors (Warehousing, Pick/Pack, Last-Mile) (AFAIAAAL)

Keywords

• Integrated logistics services
• Transport services
• Industrial washing
• Facility management
• Collective catering logistics

Headquarters

HQ city

Rome, ROMA

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Integrated Transport Services: Core transport and logistics services for collective catering, enterprises, schools, hospitals, and public entities. Services include punctual and professional handling with emergency response capabilities.
2. Logistics Services: Customized logistics services intervening in the production and distribution chain of clients, designing and managing integrated logistics systems through a network of warehouses and transport partnerships.
3. Industrial Washing Services: New industrial washing service for restaurants, supermarkets, nightclubs, hospitals, schools, and small-medium enterprises, providing time, energy, and labor savings with hygienically safe results.
4. Facility Management Services: Services including porterage, civil and industrial cleaning, warehouse management, department and retail point management, all delivered in compliance with high quality standards.
5. Project Management and Consulting: Design, consulting, training, and analysis of environmental impacts related to service delivery. Includes workflow analysis, process engineering, solution design, KPI definition, and reporting systems.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Multiservice is an Italian cooperative company providing integrated logistics, transport, industrial washing, facility management, and project management services for collective catering, enterprises, and public entities. Services are delivered through a 360-degree approach combining transport fleets, warehouse management, high-pressure dish sanitization at the Turin facility, and custom-designed solutions managed by dedicated project teams. The company operates primarily across six Italian regions (Lazio, Liguria, Lombardia, Piemonte, Toscana, Veneto) with 100 specialized operators and 80 insulated vehicles.

Product overview

Multiservice is a cooperative company offering integrated logistics services through six main product lines: Transport (Trasporto) for collective catering delivery, Logistics (Logistica) for supply chain management, Industrial Washing (Lavaggio Industriale) for dish sanitization, Project Management for consulting and process design, Facility Management for cleaning and handling services, and Security/Information Systems for technology-enabled logistics. The company operates primarily in the Food & Beverage, Automotive, Industry, HORECA, GDO (Large-Scale Retail), Consumer & Retail, Fashion, and Pharma & Healthcare sectors across six Italian regions (Lazio, Liguria, Lombardia, Piemonte, Toscana, Veneto).

Differentiator

Problem solved

Functional benefit

Products and services

• Trasporto (Transport Services) Specialized logistics and transport services for collective catering serving private companies, schools, hospitals, and public entities. The operational structure manages services punctually and professionally, handling daily emergencies and critical issues. Delivered with a fleet of 80 insulated vehicles (automezzi coibentati) by 100 specialized operators.
• Logistica (Logistics Services) Personalized logistics services intervening in the production and distribution chain of clients, designing and managing integrated logistics systems. A network of warehouses and transport in partnership with other companies enables economies of scale in logistics processes.
• Lavaggio Industriale (Industrial Washing Service) Industrial washing service for restaurants, supermarkets, nightclubs, hospitals, schools, and SMEs. The high-pressure system guarantees deep cleaning with hygienically safe results. The facility in the province of Turin sanitizes 60,000 dishes per day, with 300,000 dishes washed annually.
• Project Management & Consulting Design, consulting, training, and environmental impact analysis related to service delivery. Includes flow analysis, process engineering, design of solutions, organizational innovation implementation, KPI definition, and reporting systems delivered by a dedicated project team.
• Facility Management Porterage (facchinaggio), civil and industrial cleaning, warehouse management, department management, and retail store (punto vendita) management. All services comply with high quality standards and agreed client objectives, with KPI-based control of service levels.

Quantifiable outcome

• 5,000,000 meals delivered annually
• +2 more outcomes

Segments10 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Consorzio Gruppo La MeridianacoreStrategic or Co-development Partner · 1 January 2001Multiservice is part of the Consorzio Gruppo La Meridiana consortium, established in 2001 with the objective of achieving employment continuity and better economic, social, and professional conditions for members through associated management. The consortium manages services including transport, porterage, cleaning, complete warehouse and supermarket management, data processing and secretarial services, personnel management in hotel facilities, and socio-health services.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Geodis: Global supply chain and logistics provider with strong Italian presence in contract logistics, freight forwarding, and distribution. Comparable as a broad-incumbent 3PL competing for enterprise logistics contracts across the same verticals Multiservice addresses.
• DSV: Global transport and logistics group with well-established Italian operations spanning road, air, sea, and contract logistics. Comparable as a large-scale 3PL competing for the same enterprise and B2B logistics accounts that Multiservice targets.
• CEVA Logistics: Global contract logistics and 3PL provider with substantial Italian operations covering warehousing, transport, and supply chain solutions. Comparable as a competing integrated 3PL serving multinational and enterprise customers across consumer goods, automotive, and healthcare verticals.
• BRT (Bartolini): Italian parcel and B2B courier/express delivery network owned by Poste Italiane. Comparable as a major Italian logistics provider with a regional office and hub footprint similar to Multiservice's six-region operating model.
• Engie Italia (Facility Management): Italian subsidiary of global energy and facility services group providing integrated facility management, cleaning, and technical services. Comparable for the facility management, cleaning, and porterage portion of Multiservice's offering.

Regional players

• Rekeep: Italian facility management and integrated services company formerly known as Manutencoop, providing cleaning, maintenance, and energy services. Comparable as a peer for the facility management and cleaning services side of Multiservice's portfolio.

Direct peers

• CIR Food: Italian cooperative catering group providing collective catering, restaurant services, and food logistics. Directly comparable to Multiservice's collective catering transport and HORECA delivery capability, with overlapping customer base in schools, hospitals, and public entities.
• Fercam: Privately held Italian logistics and transport company offering freight forwarding, contract logistics, and integrated supply chain services. Comparable as a mid-sized Italian-headquartered 3PL operating across multiple regions with B2B enterprise focus.
• Number1 Logistics Group: Italian logistics group providing transport, warehousing, and integrated logistics services across multiple verticals. Comparable in business model as a multi-service Italian 3PL with national coverage and B2B enterprise customer base.
• Camst: Italian cooperative (cooperativa) specializing in collective catering, facility management, and related services. Camst is the closest structural and operational peer given its cooperative governance, collective catering focus, and integrated service offering to public entities and enterprises across Italy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/multiservice-coop

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multiservice