Municipalidad de Ventanilla

What Municipalidad de Ventanilla does

Municipalidad Distrital de Ventanilla (MDV) is the district-level municipal government of Ventanilla, located in the Constitutional Province of Callao, Peru. It is a publicly funded state entity — not a private corporation — operating under Peru's municipal government framework with statutory authority to deliver local public services within the district. The entity employs approximately 830 staff and serves the residents, businesses, and institutions of Ventanilla district, providing tax administration, administrative procedures, public safety coordination, primary healthcare, infrastructure maintenance, and citizen participation programs.

The core operational portfolio consists of three service pillars. The first is digital government infrastructure, built around the gob.pe-hosted portal (gob.pe/muniventanilla) and dedicated domains including mesa-virtual.muniventanilla.gob.pe for administrative procedure submission, pagosmdv.muniventanilla.gob.pe for online tax payment, and a Transparency Portal (Portal de Transparencia Estándar) mandated by Peruvian law. The second is the CODISEC (Comité Distrital de Seguridad Ciudadana) platform, which integrates multi-institutional partners (police, fire department, education, community representatives) under a collegiate body chaired by Jhovinson Vásquez Osorio, publishing crime statistics and crime maps for sub-districts (Pachacutec, Ventanilla, Villa los Reyes) across the 2016–2026 period. The third is the QURA health sub-brand, a network of primary healthcare establishments with the ALÓQURA information hotline offering appointment scheduling, oxygen refill requests, and contracted medical services.

Revenue mechanics operate under a hybrid government model rather than commercial pricing. Funding is derived from municipal tax collection (property tax, vehicle tax), administrative service fees published in the TUPA (Texto Único de Procedimientos Administrativos), health service fees through QURA, and transfers from the Peruvian national government. The go-to-market model is direct-to-citizen delivery through physical offices at the Av. La Playa headquarters, online self-serve portals, the QURA health establishment network, and telephone information and emergency lines. Distribution channels are wholly domestic and bounded by district jurisdiction; there is no private customer acquisition or commercial sales motion. Recent leadership activity is documented through Resoluciones de Alcaldía 071–073/2026/MDV-ALC, which reflect ongoing internal management turnover in the Gerencia de Atención Integral area.

Name

Municipalidad de Ventanilla

Legal name

Municipalidad Distrital de Ventanilla

Website

https://muniventanilla.gob.pe

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Municipalidad Distrital de Ventanilla is a Peruvian district-level municipal government serving residents and businesses of Ventanilla in Callao Province. It provides statutory local services including tax administration, digital government procedures, citizen security coordination (CODISEC), and primary healthcare (QURA) to roughly 830 staff.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (921110), Public Administration (92), Justice, Public Order, and Safety Activities (922)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal government services
• Local tax administration
• Primary healthcare services
• Citizen security coordination
• Administrative procedures

Headquarters

HQ city

Ventanilla

HQ country

Peru

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Tax Collection: Collection of property taxes (impuesto predial), vehicle taxes, and other municipal levies from residents and businesses in the Ventanilla district
2. Administrative Service Fees: Fees for administrative procedures including certificates, permits, licenses, and other municipal services processed through TUPA (Texto Único de Procedimientos Administrativos)
3. Health Services (QURA): Revenue from health services provided through QURA establishments including medical consultations and procedures

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Municipalidad Distrital de Ventanilla provides local public administration services to residents and businesses of the Ventanilla district in Callao, Peru. Its core offerings include administrative procedures under TUPA (certificates, permits, licenses), municipal tax collection (property tax, vehicle tax), primary healthcare through QURA establishments, and citizen security coordination through the CODISEC committee. Services are delivered through physical municipal offices and digital platforms including a virtual administrative desk (Mesa de Partes Virtual), online payment portal, transparency portal, and digital coupon system.

Product overview

Municipalidad Distrital de Ventanilla operates a multi-platform digital services ecosystem centered on its government portal. The core offerings include the Trámites y Servicios portal for administrative procedures, an online payment system (Pagos en Línea), virtual document submission (Mesa de Partes Virtual), and the Transparency Portal. Additional services encompass health management systems (QURA), citizen security information (CODISEC), digital coupons, complaints handling, and employment opportunities. The municipality utilizes Peru's national.gob.pe platform infrastructure and maintains its own web domains for specialized services including payments, virtual desks, and CODISEC security committee documentation.

Differentiator

Problem solved

Functional benefit

Brands

• CODISEC: Comité Distrital de Seguridad Ciudadana - District Security Citizen Committee responsible for evaluating and proposing local security policies.
• QURA

Products and services

• Portal de Trámites y Servicios (TUPA Administrative Procedures) Digital platform providing access to municipal administrative procedures under TUPA, including online forms, service requests, and procedure tracking for district residents and businesses.
• Pagos en Línea (Online Tax and Tribute Payments) Online payment system for municipal taxes and tributes, allowing taxpayers to pay property taxes (impuesto predial), vehicle taxes, and other municipal fees digitally through the pagosmdv.muniventanilla.gob.pe portal.
• Mesa de Partes Virtual (Virtual Document Submission) Virtual document submission system enabling citizens to file official documents and administrative requests electronically through the municipal virtual desk, with procedure tracking available.
• Portal de Transparencia Estándar (Transparency Portal) Government transparency portal providing public access to institutional information, legal norms, financial reports, and administrative documents as mandated by Peruvian transparency regulations.
• Sistema QURA — Establecimientos de Salud (QURA Health Services) Health services management system for municipal health facilities providing primary healthcare, medical consultations, medical appointment scheduling, oxygen refill requests, and access through the ALÓQURA health hotline.
• CODISEC — Comité Distrital de Seguridad Ciudadana (District Citizen Security Committee) District Citizen Security Committee integrating police, fire department, education institutions, and community representatives to evaluate, analyze, and propose local citizen security policies, including crime mapping, security plans, session minutes, and quarterly performance evaluations.
• Libro de Reclamaciones (Complaints Book) Official citizen complaints book system integrated with the national government platform at reclamos.servicios.gob.pe for filing and tracking citizen complaints against the municipality.
• Plataforma Digital Única de Denuncias del Ciudadano (Citizen Anti-Corruption Reporting) National digital platform enabling citizens to report corruption acts and irregularities in the municipal institution, linked from the municipality's portal.
• Convocatorias de Trabajo (Public Sector Job Postings) Employment opportunities portal for public sector job postings and recruitment processes managed by the municipality at web.muniventanilla.gob.pe/convocatorias-trabajo.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CODISEC (Comité Distrital de Seguridad Ciudadana) Member InstitutionscoreStrategic or Co-development PartnerCollaborative institutional body chaired by Jhovinson Vásquez Osorio, integrating representatives from various institutions to evaluate, analyze, and propose local citizen security policies and strategies. Includes police, fire department, education institutions, and community representatives working together for district safety.
• Gob.pe Platform (National Government Platform)coreOthersOfficial digital platform of the Peruvian Government hosting the municipality's official page and services, providing infrastructure for e-government services, transparency portal, and citizen complaint systems.
• Plataforma Nacional de Datos Abiertos (National Open Data Platform)minorOthersPartnership for publishing open data and promoting transparency and public information access through the national open data initiative.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Municipalidad Metropolitana de Lima: Metropolitan-level government overseeing Lima's districts; delivers larger-scale administrative, transit, and security programs that complement and sometimes overlap with the district-level services Ventanilla provides.
• Municipalidad Provincial del Callao: Provincial-level municipal government that includes Ventanilla within its jurisdiction (referenced as MPC in the gob.pe hierarchy), exercising broader oversight authority over district-level entities while delivering overlapping administrative, security, and infrastructure services.

Direct peers

• Municipalidad Distrital de San Martín de Porres: Large Lima district municipality delivering the same core municipal functions (tax collection, administrative procedures, public safety, local infrastructure) to a comparable urban population in metropolitan Lima.
• Municipalidad Distrital de Comas: Lima district municipality with a similar population profile to Ventanilla, providing identical categories of municipal services including local administration, public safety coordination, and citizen-facing digital platforms.
• Municipalidad Distrital de San Juan de Lurigancho: One of Lima's most populous district municipalities, delivering a comparable mix of tax administration, public safety, health, and administrative services, with significant digital government investment analogous to Ventanilla.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/municipalidad-de-ventanilla

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Municipalidad de Ventanilla