The City of Mutare Official

Name

The City of Mutare Official

Legal name

Mutare City Council

Website

https://mutarecity.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Local Government / Municipal Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (221310), Waste Collection (56211), Administration of Air and Water Resource and Solid Waste Management Programs (924110)

SIC

Water Supply (4941), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Municipal service delivery
• Water and sewage services
• Refuse collection
• Urban infrastructure maintenance
• Local government administration

Headquarters

HQ city

Mutare

HQ country

Zimbabwe

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels5 records

Core offering

The City of Mutare is the municipal government authority for Mutare, Zimbabwe, delivering essential public services including water supply, sewage treatment, road and infrastructure maintenance, refuse collection, health services, housing and community services, and business support. Services are accessed in person at the Civic Centre or via multiple digital payment channels (EcoCash, One Money, Telecash, Promun Online, Ndasenda App), and supported by a WhatsApp chatbot and 24/7 fault-reporting platform. The Council is governed by elected officials and administered by the Town Clerk.

Differentiator

Problem solved

Functional benefit

Products and services

• Sewage Treatment Municipal sewage treatment services for the City of Mutare, handling wastewater collection and treatment for residents and businesses within the municipal jurisdiction.
• City Water System Water supply and distribution services for residents and businesses in Mutare, delivered through the City's municipal water infrastructure.
• Roads and Infrastructure Maintenance and development of road networks and municipal infrastructure serving the city of Mutare.
• City Refuse Collection Waste management and refuse collection services for the city of Mutare, including collection from residential and commercial premises.
• Business and Industry Services Municipal services supporting local business operations and industrial activities in Mutare, including licensing, regulatory support, and economic development facilitation.
• Mobile Payment Services Digital payment options including EcoCash, Promun Online, One Money, Telecash, and Ndasenda App, enabling residents and businesses to pay municipal bills without visiting the Civic Centre in person.
• Health Services Municipal health department providing clinical services and public health initiatives for residents of Mutare.
• Housing and Community Services Housing development and community services managed by the municipal housing department of the City of Mutare.
• Engineering and Technical Services Technical engineering services including infrastructure planning, design, and development for the City of Mutare's public assets.
• Municipal Police Local law enforcement and municipal regulatory enforcement services for the City of Mutare.
• Parks and Recreation Maintenance and management of municipal parks and recreational facilities in Mutare for public use.
• Investments Facilitation Investment facilitation, economic development services, and infrastructure support for prospective investors evaluating Mutare as a location for new or expanded operations.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered minor and core.

• LADS AfricaminorOthers · 1 January 2026LADS Africa designed and developed the official Mutare City website (mutarecity.org) in 2022. The partnership continues with website maintenance and support services under a 2026 copyright.
• Ecocash (NetOne)coreTechnology or IntegrationMobile payment integration allowing residents to pay municipal bills via Ecocash by dialing *192#. This enables convenient bill payment without visiting physical offices.
• One Money (Telco)coreTechnology or IntegrationBiller Code 244335 enables One Money mobile payment processing for municipal service payments, providing an additional digital payment channel for residents.
• Telecash (Telco)coreTechnology or IntegrationBiller Code 100161 integration allows Telecash users to pay municipal bills through the Telecash mobile payment platform.
• Promun OnlinecoreTechnology or IntegrationPromun online payment platform (pay4it.promun.co.zw) provides web-based municipal bill payment services for residents who prefer online transactions.

Scale indicators1 record

Regional players

• Kampala Capital City Authority (KCCA): Ugandan capital-city authority responsible for water, sanitation, roads, and public health in Kampala. A larger-scale African municipal peer with comparable service mandate and similar digital modernization efforts.
• Lusaka City Council: Zambia's capital city council delivering water, sewerage, refuse, and roads in a neighbouring SADC economy. Comparable mandate and digital-payment modernization trajectory, though in a different national currency and regulatory environment.
• City of Windhoek: Namibian capital municipality with comparable water, sewerage, refuse, and roads mandate. Often cited as a higher-performing SADC municipal benchmark, useful as an aspirational comparator.
• Blantyre City Council: Malawian commercial capital city council with water, sewerage, refuse, and roads services. Comparable mid-tier African municipal operation in a similar developing-economy context.

Direct peers

• City of Kwekwe: Zimbabwean local authority providing water, sewerage, refuse, and roads under the same national framework. Comparable mid-tier municipal operation.
• City of Masvingo: Zimbabwean provincial-capital city council with similar scope of municipal services and revenue model. Useful comparator for same-country, similar-size municipal operations.
• City of Gweru: Mid-sized Zimbabwean municipal authority with comparable service mandate (water, sewage, refuse, roads). Closest like-for-like peer by city size and operating environment to Mutare.
• City of Bulawayo: Second-largest city council in Zimbabwe, delivering water, sewerage, refuse, and roads to Bulawayo residents under identical legislation. Directly comparable mandate and service portfolio, with similar digital modernization needs.
• City of Harare: Capital city council of Zimbabwe providing the same municipal services (water, sewage, refuse, roads) under the same national local-government framework. Most directly comparable peer given shared legal, economic, and digital-payment context, and larger scale.

Broad incumbents

• City of Nairobi: Kenya's largest metropolitan county government delivering municipal water, sewerage, refuse, and roads services. Operates at a substantially larger scale than Mutare, useful as a benchmark for what scaled-up digital and service delivery can look like in an East African context.

Market position

Customer concentration

• Xx.com/CityofMutare
• Facebookfacebook.com/MutareCityCouncil
• Instagraminstagram.com/mutarecity1
• LinkedInlinkedin.com/company/the-city-of-mutare-official

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The City of Mutare Official