Murang'a West Water and Sanitation Company (MWEWASCO)

What Murang'a West Water and Sanitation Company (MWEWASCO) does

MWEWASCO is a county government-owned water and sanitation utility incorporated in 2006 and licensed by the Water Services Regulatory Board (WASREB) to provide water and sanitation services across Kangema and Kahuro Sub-Counties in Murang'a County, Kenya. The company is functionally owned by the Murang'a County Government under the Constitution of Kenya 2010, while infrastructure development is executed by the Athi Water Works Development Agency (AWWDA), which designs, constructs, and hands over water projects that MWEWASCO subsequently operates. Its licensed service area covers approximately 250 sq km and five wards (Wangu, Muguru, Kanyenyaini, Mugoiri, Murarandia), serving an estimated population of 152,250-154,560 through 13,000 active water connections.

The company's technology stack centers on conventional water utility infrastructure, including treatment plants, distribution pipelines, metering systems, and Butt Fusion pipeline installation for main lines. Customer-facing technology comprises the proprietary Smartbilling App for account management and meter data, GPS-enabled mobile surveying for new connection verification, and digital payment collection via M-PESA Paybill 8007900 alongside Equity Bank and Family Bank accounts. Customer service is codified in a Customer Service Delivery Charter specifying 7-day new connections, 24-hour reconnections after payment, 48-hour leak repair, and free meter testing. Product and service offerings include water provision, sanitation services, new connection services, infrastructure development projects, an approved tariff schedule (Gazette Notice No. 7305 of 30 May 2025), and a pro-poor connection program delivered as a CSR initiative.

MWEWASCO generates revenue primarily through monthly recurring water consumption charges under a WASREB-regulated tariff, monthly meter rent bundled into the bill, one-time connection fees (Ksh 1,000 domestic, Ksh 5,000 commercial), deposits, and transaction-based fees including Ksh 500 meter testing and Ksh 500 reconnection after arrears settlement. Distribution is direct to consumer via customer care offices in Kangema, 24/7 field operations, and self-serve digital payment rails. Customer segments are organized horizontally into Residential/Domestic (primary), Commercial, and Low-Income/Pro-Poor personas, with no enterprise anchor customers and no external private investment.

Name

Murang'a West Water and Sanitation Company (MWEWASCO)

Legal name

Murang'a West Water and Sanitation Company Ltd

Website

https://mwewasco.co.ke

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

MWEWASCO is a county government-owned, WASREB-regulated water and sanitation utility serving ~152,250 residents across Kangema and Kahuro Sub-Counties in Murang'a County, Kenya via 13,000 active connections, generating revenue from regulated tariffs and connection fees.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Drinking Water Distribution Network Operations (Mains, Valves, Hydrants, Service Lines) (EUANAAAE)

akta.pro secondary industries

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Treated Drinking Water Transmission Pipelines (Bulk Conveyance) (TLAGAHAB)

Keywords

• Water utility services
• Water distribution
• Sanitation services
• Water connections
• Water supply management

Headquarters

HQ city

Kangema

HQ country

Kenya

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Water Supply Services: Recurring monthly billing for water consumption based on approved tariff structure. Includes monthly meter rent charge. Domestic and commercial categories with different connection fees and deposits.
2. New Water Connections: One-time connection fees for new domestic (Ksh 1,000) and commercial (Ksh 5,000) connections, plus deposits.
3. Meter Services: Meter testing services (Ksh 500) for faulty meters. Reconnection fees (Ksh 500) for disconnected customers who have paid arrears.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

MWEWASCO provides water supply and sanitation services to households and businesses across Kangema and Kahuro Sub-Counties in Murang'a County, Kenya. It delivers treated piped water through approximately 13,000 active connections covering a licensed service area of 250 sq km and an estimated population of 152,250-154,560. Core services include monthly metered water billing, new connection installation, meter testing, reconnection, and pro-poor free connections for needy communities.

Product overview

MWEWASCO operates as a regional water utility (WSP) providing integrated water supply and sanitation services to Kangema and Kahuro Sub-Counties in Murang'a County, Kenya. The company functions as a single unified service offering rather than a platform-plus-modules architecture. Core services include water provision with approximately 13,000 active connections serving ~152,250 people across 250 sq km, supported by infrastructure projects for pipeline rehabilitation and treatment plant development. Customer-facing services are governed by the Customer Service Delivery Charter, which standardizes new connections, reconnections, and complaint resolution. The company also offers a pro-poor connections program as part of CSR. Payment collection is facilitated through M-PESA Paybill (8007900) and bank transfers to Equity Bank and Family Bank accounts.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Provision Services Core metered water supply and distribution service delivering treated piped water to residential and commercial customers across Kangema and Kahuro Sub-Counties, covering approximately 250 sq km with around 13,000 active connections serving an estimated 152,250-154,560 people.
• Sanitation Services Sanitation services provided alongside water supply to residential and commercial customers within the licensed service area of Kangema and Kahuro Sub-Counties.
• New Water Connection Services Application and installation service for new water connections including document validation, GPS-based mobile survey, account generation, and physical connection installation completed within 7 days. Domestic connection fee is Ksh 1,000 with Ksh 1,000 deposit; commercial connection fee is Ksh 5,000 with Ksh 2,500 deposit.
• Meter Testing Services Customer-requested meter testing service to verify accuracy of faulty meters, charged at Ksh 500 per meter test. Free meter servicing is also provided.
• Reconnection Services Water reconnection service for previously disconnected customers who have cleared arrears, completed within 24 hours. A Ksh 500 reconnection fee applies, with part-payment agreements allowing 75% of arrears plus commitment to pay remaining balance in installments over a maximum of 4 months.
• Pro-Poor Water Connections Corporate Social Responsibility program providing free water connections to needy and low-income community members in the licensed service area.

Quantifiable outcome

• 7-day new water connection installation
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Athi Water Works Development Agency (AWWDA)coreStrategic or Co-development PartnerAWWDA is the developer of water and sanitation infrastructure for MWEWASCO. The agency designs, constructs, and hands over water infrastructure projects including treatment plants, pipelines, and distribution networks that MWEWASCO then operates and maintains.
• Water Services Regulatory Board (WASREB)coreOthersWASREB regulates water services providers in Kenya, including MWEWASCO. The board sets tariff structures, issues licenses, and monitors service delivery standards. MWEWASCO operates under WASREB's regulatory framework.
• Murang'a County GovernmentcoreStrategic or Co-development PartnerMWEWASCO is functionally owned by the Murang'a County Government under the Constitution of Kenya 2010. The county government provides governance oversight and support for water service delivery in the region.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Mombasa Water Supply and Sanitation Company: Coast-region WASREB-regulated WSP operating the same licensed-monopoly model for water and sanitation delivery to a county service area.
• Nakuru Water and Sanitation Services Company: WASREB-regulated WSP serving Nakuru County. Comparable in being a county-level water + sanitation utility under county government ownership with WASREB-approved tariffs.
• Nyeri Water and Sanitation Company: WASREB-regulated WSP serving Nyeri County with similar scale to MWEWASCO (regional municipal utility with connection-based recurring tariff revenue and pro-poor programs).
• Nairobi City Water and Sewerage Company: Largest WASREB-regulated Water Service Provider in Kenya serving Nairobi County. Direct peer in regulatory framework (WASREB licensing, tariff approval), business model (metered water + sanitation, M-PESA payments), and customer service charter structure.
• Kisumu Water and Sanitation Company: WASREB-regulated WSP serving Kisumu County with similar business model (metered connections, recurring water tariff, sanitation services, CSR pro-poor programs).
• Ruiru-Juja Water and Sewerage Company: Kiambu County WSP operating under the same WASREB regulatory regime with comparable scale (~10,000+ connections), water + sanitation model, and digital payment collection including M-PESA Paybill.

Others

• Water Services Regulatory Board (WASREB): Sector regulator that issues MWEWASCO's license and approves its tariffs. Comparable as the institutional counterpart governing the entire peer set of Kenyan WSPs.
• Athi Water Works Development Agency (AWWDA): State agency that develops water infrastructure handed over to MWEWASCO for operations. Comparable through deep operational involvement in the company's network, though not a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/kahuti-water-and-sanitation-company-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Murang'a West Water and Sanitation Company (MWEWASCO)