MWiK

What MWiK does

MWiK Piła (full legal name: Miejskie Wodociągi i Kanalizacja Sp. z o.o. w Pile) is a privately held municipal water and sewage utility headquartered at ul. Wałecka 20, 64-920 Piła, Poland. The company is the designated collective water supplier and wastewater collector for the city of Piła in the Greater Poland Voivodeship, operating a single-municipality service area with 34 employees. Its core offering comprises three regulated tariff streams: potable water production and distribution (marketed as "Pilska woda"), collective sewage collection and treatment, and stormwater/rainwater management. Adjacent services include an in-house accredited water testing laboratory offering physicochemical and microbiological analysis to customers, installation and remote reading of Diehl Metering Izar CP R4 garden sub-meters, and customer-facing digital self-service through the eBOK (Electronic Customer Service Office) portal plus a 994 emergency hotline.

The underlying technology stack is physical infrastructure rather than software: underground pipe networks, water intake and treatment facilities, wastewater treatment works, rainwater retention tanks, and the dedicated water quality laboratory. The Diehl Metering radio sub-meters integrate with a remote meter reading system (integration_interoperability as the noted tech differentiator), while the accredited laboratory represents a domain-specialization asset. Active capital projects visible on the company's communications include construction of a new sanitary sewer network in the Naftowa street area, water supply pipeline buildouts in the Mickiewicza and Chodzieska regions, and the ZIT MOF Piła green-blue infrastructure program for rainwater retention tanks.

The business model is a regulated municipal utility structure: revenue is generated from regulated tariffs (taryfy) approved by the Polish regulatory authority, billed to residential and commercial/institutional customers on a recurring (effectively subscription-like) basis tied to metered water consumption. Supplementary revenue comes from professional services — garden meter installation fees and on-demand paid water testing — but these are small relative to the regulated core. Customers are all geographically anchored within Piła, with no resellers or intermediaries. Marketing and customer communication are run through the official website (mwik.pila.pl), the Biuletyn Informacji Publicznej (BIP), the eBOK portal, social media, and emergency/outage notifications.

Name

MWiK

Legal name

Miejskie Wodociągi i Kanalizacja Sp. z o.o. w Pile

Website

https://mwik.pila.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

MWiK Piła is a regulated municipal water and sewage utility serving the city of Piła, Poland, providing potable water supply, wastewater collection, and stormwater management plus accredited on-demand water testing.

Ownership category

akta.pro rank

Product category

Municipal Water and Sewage Utilities

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro industry

PRIMARYBPAIACAG

Water Supply & Wastewater Utilities Administration

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYEUANAJAE

Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation)

Energy, Utilities & Environment/Water & Wastewater Utilities/Water Quality Testing, Compliance & Reporting

SECONDARYEUANAAAG

Water Quality Monitoring, Compliance & Reporting (Sampling, Lab, Regulatory)

Energy, Utilities & Environment/Water & Wastewater Utilities/Drinking Water Supply & Distribution

SECONDARYEUAHABAB

Water & Wastewater Compliance (NPDES/Stormwater, Pretreatment, Drinking Water/SDWA)

Energy, Utilities & Environment/Environmental Compliance, Monitoring & Consulting/Regulatory Compliance & Auditing (Air, Water, Waste)

Keywords

• Municipal water supply
• Sewage collection services
• Stormwater management
• Water quality testing
• Wastewater treatment

Headquarters

HQ city

Piła

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D, Others

Revenue model

1. Water Supply Services: Revenue generated from collective water supply to residents and businesses in Piła. Subject to regulated tariffs (taryfy) approved by the appropriate regulatory authority. Customers are billed based on water meter readings.
2. Sewage Collection Services: Revenue from collective wastewater (sewage) collection and treatment services. Invoiced based on water consumption volumes, with adjustments for separately metered garden water use that is not returned as sewage.
3. Stormwater Management: Revenue from management and discharge of rainwater and meltwater, subject to regulated terms and conditions.
4. Garden Water Meter Installation Services: Fees and technical services related to the installation, inspection, sealing, and certification of garden water sub-meters for irrigation, performed at customer expense.
5. Water Testing on Customer Request: Paid laboratory testing services for physicochemical and microbiological analysis of water samples submitted by customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

MWiK Piła operates as a municipal water and sewage utility providing collective water supply (Pilska woda), sewage collection and treatment, stormwater and rainwater drainage, and emergency response services to residents and businesses in the city of Piła, Poland. The company also offers garden water meter installation services and an accredited laboratory for physicochemical and microbiological water testing. Customers are billed via regulated municipal tariffs through the eBOK electronic portal, physical service counters, and a 994 emergency hotline.

Product overview

MWiK Piła operates as a municipal water and sewage utility providing integrated water supply and wastewater management services for the city of Piła, Poland. The company offers core services including drinking water production and distribution (Pilska woda), collective sewage collection and treatment, and environmental services such as stormwater drainage. Customer-facing digital services include eBOK (Electronic Customer Service Office) for online account management and meter reading submission. Additional offerings include laboratory water quality testing services and garden water meter installation for irrigation water measurement. The company also manages environmental projects related to green-blue infrastructure including rainwater retention tanks.

Differentiator

Problem solved

Functional benefit

Products and services

• Pilska woda (Tap Water Supply) Municipal water supply service providing treated drinking water to residents and businesses in Piła, including water production and distribution infrastructure. Billed via regulated municipal tariffs based on water meter readings.
• Sewage Collection and Treatment Collective sewage disposal service managing wastewater collection and treatment for the city of Piła. Invoiced based on water consumption volumes, with adjustments for separately metered garden water use that is not returned as sewage.
• Stormwater and Rainwater Drainage Collection and drainage of precipitation and meltwater, including retention tanks for rainwater management. Revenue from management and discharge of rainwater and meltwater, subject to regulated terms and conditions.
• Garden Water Meter Installation Additional sub-meter installation service for garden irrigation, allowing customers to reduce sewage charges for water used for irrigation that is not returned to the sewage system. Uses Diehl Metering Garden Water Meters with Izar CP R4 Radio Module compatible with remote meter reading.
• Water Quality Testing Services Paid laboratory testing services for physicochemical and microbiological analysis of water samples submitted by customers. Samples accepted Monday through Wednesday, 7:00–12:00. Testing covers raw water, treated water, tap water, and private intakes. Operated by MWiK Piła's accredited laboratory.
• eBOK (Electronic Customer Service Office) Electronic Customer Service Office (Elektroniczne Biuro Obsługi Klienta) providing online access for customers to manage accounts, submit meter readings, and access services.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• PWiK w Bydgoszczy: PWiK Bydgoszcz is the municipal water and wastewater utility serving Bydgoszcz, operating the same regulated water supply, sewage collection, and customer service offering as MWiK Piła within the Polish municipal utility framework.
• MPWiK Warszawa: MPWiK Warszawa is the municipal water and sewage utility serving the Polish capital, providing water supply, wastewater treatment, and customer service under regulated tariffs comparable to MWiK Piła's offering.
• GIWK Gdańsk (Gdańska Infrastruktura Wodociągowo-Kanalizacyjna): GIWK manages water and wastewater infrastructure in the Gdańsk conurbation, providing directly comparable regulated water supply and sewage services to MWiK under the same Polish municipal utility model.
• MPWiK Wrocław: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji we Wrocławiu is the municipal water and wastewater utility for Wrocław, offering the same core regulated water supply, sewage collection, and stormwater services under the same Polish regulatory regime as MWiK Piła.
• Wodociągi Miasta Krakowa (WIK): Wodociągi Miasta Krakowa is the municipal water and wastewater utility for Kraków, operating a similar integrated water supply, sewage collection, and consumer-facing service model to MWiK within the same Polish regulatory framework.
• Aquanet SA (Poznań): Aquanet is the municipal water and sewage utility serving Poznań and surrounding communes in Greater Poland Voivodeship, providing the same core services - water production, sewage treatment, and customer service - as MWiK Piła, under a comparable Polish municipal utility model.
• MPWiK Łódź: Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji w Łodzi is the municipal water and wastewater utility serving Łódź, offering the same regulated water supply, sewage collection, and customer service portfolio as MWiK Piła.
• Wodociągi Białostockie: Wodociągi Białostockie is the municipal water and wastewater utility serving Białystok, operating with a similar scale and service portfolio to MWiK Piła under the same Polish municipal water utility structure.
• Wodociągi Szczecińskie: Wodociągi Szczecińskie is the municipal water and wastewater utility for Szczecin, providing regulated water supply, sewage collection, and stormwater services comparable to MWiK Piła's municipal utility model.

Broad incumbents

• Veolia Poland (Veolia Energia Warszawa & water operations): Veolia is a large international environmental services group operating in Poland with municipal water and wastewater contracts, providing the same utility services as MWiK but at national scale across multiple cities as a private-sector operator.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mwik

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MWiK