Osnabrücker Service Betrieb (OSB)

Name

Osnabrücker Service Betrieb (OSB)

Legal name

Osnabrücker Servicebetrieb (OSB)

Website

https://nachhaltig.osnabrueck.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Osnabrück

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Municipal Budget Funding: Primary funding through annual municipal budget allocations from the City of Osnabrück for core operational services including waste collection, street maintenance, green space management, and cemetery operations.
2. Waste Disposal Fees: Fees charged for waste collection services including special bulky waste collection (Sperrmüll) against a fee.
3. Cemetery and Burial Services: Fees for burial services, grave maintenance, and funeral arrangements under funeral law.
4. Service Portal Administrative Fees: Fees collected through the ServicePortal for various municipal permits, licenses, and administrative services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Osnabrücker Service Betrieb (OSB) is the municipal service company of the City of Osnabrück. It provides waste disposal and recycling (Abfallwirtschaft), maintenance of public green spaces (Grünflächenpflege), cemetery services (Friedhofswesen), and related environmental programs including winter road maintenance and urban cleaning. The services are delivered directly to the residents and local businesses of Osnabrück.

Product overview

Osnabrücker Service Betrieb (OSB) operates as a municipal service company providing essential urban infrastructure services to the city of Osnabrück. The organization offers a unified portfolio of core services centered on waste management (including household waste collection, bulky waste pickup, and the Piesberg waste processing center), public space maintenance (playground management with 279 sites, Bürgerpark preservation, street cleaning), and cemetery/funeral services. Complementing these core operations are environmental initiatives including the Bee Alliance biodiversity program, Climate Ambassador volunteer network, and orchard meadow conservation. OSB delivers services through multiple channels: the centralized ServicePortal for administrative procedures, the Osnabrück-App for mobile access, the Toni AI chatbot for automated citizen inquiries, the EMSOS defect reporting system, and an online waste collection calendar. The organization also manages urban climate adaptation projects such as the Green Climate Oasis installations and playground renovation programs under the 'Urban Green Space in Climate Change' framework.

Differentiator

Problem solved

Functional benefit

Products and services

• Waste Management Services (Abfallwirtschaft) Municipal household and commercial waste collection, recycling, and disposal services for residents of the City of Osnabrück.
• Green Space Maintenance (Grünflächenpflege) Maintenance of public parks, green spaces, and landscaping owned by the City of Osnabrück.
• Cemetery Services (Friedhofswesen) Administration, burial services, and groundskeeping for municipal cemeteries in Osnabrück.
• Winter Road Maintenance (Winterdienst) Snow clearing and gritting of municipal roads, paths, and public areas during winter weather.
• Urban Cleaning and Environmental Programs Street cleaning and additional environmental programs supporting cleanliness and public hygiene in Osnabrück.

Quantifiable outcome

• 200 playgrounds and 42 sports courts maintained
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature6 records

Partnerships

19 partnerships are on record, tiered core and minor.

• BUND Kreisgruppe OsnabrückcoreStrategic or Co-development PartnerBUND Kreisgruppe Osnabrück has taken on the construction of bee nesting aids within the Osnabrücker BienenBündnis initiative. They have built seven large structural nesting aids (1x1m), about 20 smaller ones (40x40cm), over 50 small nesting aids (10x10cm), and one bumblebee box placed in various public green spaces and private gardens.
• Hochschule Osnabrück (Osnabrück University of Applied Sciences)coreStrategic or Co-development PartnerThe Vegetationsökologie und Botanik working group at Hochschule Osnabrück provides scientific expertise for the Osnabrücker BienenBündnis and blooming area projects. They developed the 'Osnabrücker Mischung' seed mixture of 41 wildflowers and 3 grass species for private gardens, based on research from the ProSaum project (2010-2014).
• ITEBO GmbHcoreTechnology or IntegrationIT service provider operating the ServicePortal for the City of Osnabrück under data processing agreement per Art. 28 DS-GVO.
• MUUUH! GmbHcoreTechnology or IntegrationExternal service provider for development, implementation, operation, and further development of the chatbot Toni, with contractual data processing agreement per Art. 28 DS-GVO.
• Straßen- & AutobahnmeistereienminorChannel Partner/ Reseller/ DistributorMunicipal road maintenance authorities receiving defect reports through EMSOS system for infrastructure issues.
• Stadtwerke OsnabrückminorChannel Partner/ Reseller/ DistributorMunicipal utility company as recipient of infrastructure-related defect reports through EMSOS system.
• Holz BecherminorStrategic or Co-development PartnerLocal company contributing materials donation for the Green Climate Oasis (Grüne Klimaoase) project at Nikolaiort.
• Landschaftsarchitekturbüro GreenboxminorStrategic or Co-development PartnerLandscape architecture firm providing professional expertise for the Green Climate Oasis project design.
• Firma RungeminorStrategic or Co-development PartnerCompany contributing professional expertise to the Green Climate Oasis project implementation.
• Jugendwerkstatt DammstraßeminorStrategic or Co-development PartnerYouth workshop contributing to the Green Climate Oasis project through planting, care, and maintenance activities.
• dpl LandschaftsarchitektenminorStrategic or Co-development PartnerHamburg-based landscape architecture firm commissioned to develop the Bürgerpark maintenance concept.
• Projektbüro für den Kultur- und Landschaftspark PiesbergcoreStrategic or Co-development PartnerCity project office coordinating the cultural and landscape park Piesberg, jointly coordinating the shelter hut renovation and design project with TERRA.vita and OSB.
• Natur- und Geopark TERRA.vitacoreStrategic or Co-development PartnerNature and Geopark managing geological heritage site Piesberg, jointly coordinating the shelter hut project including artwork by graffiti artist Christian Aretz and new information boards.
• Museum am SchölerbergminorStrategic or Co-development PartnerMuseum providing expert consultation for accurate representation of Carbon Period life in the Piesberg shelter hut artwork.
• Universität OsnabrückcoreStrategic or Co-development PartnerUniversity of Osnabrück coordinating the 'Ressourcenschutz durch Logistik Plus - Logist.Plus' project under BMBF funding, with Professor Dr. Martin Franz as project coordinator.
• Hochschule OsnabrückcoreStrategic or Co-development PartnerPartner in the Logist.Plus project contributing to sustainable logistics research for the region.
• Bodenbündnis - ELSA e.V.minorStrategic or Co-development PartnerSoil alliance organization participating in the Logist.Plus project for sustainable land use.
• Kompetenznetz Individuallogistik (KNI) e.V.minorStrategic or Co-development PartnerCompetence network for individual logistics participating in the Logist.Plus project.
• Wissenschaftsladen (WILA) Bonn e.V.minorStrategic or Co-development PartnerScience shop participating in the Logist.Plus project bringing research and practice together.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Entsorgungsbetriebe Münster (ebm): Municipal waste management company of the City of Münster in North Rhine-Westphalia. Regional peer comparable to OSB in delivering waste and street services as a publicly-owned city enterprise in a medium-sized German city.

Direct peers

• Abfallwirtschaftsbetrieb München (AWM): Munich's municipal waste management company, responsible for household waste collection, recycling, and bulky waste services. Direct peer to OSB's waste collection and AWZ Piesberg operations.
• Stadtreinigung Hamburg: Hamburg's municipal waste management and street cleaning authority. Closely comparable to OSB in scope (waste, street cleaning, winter services) and as a public-law entity delivering municipal services to a German city.
• Berliner Stadtreinigung (BSR): Berlin's municipal waste management and street cleaning company. Directly comparable to OSB as a publicly-owned municipal enterprise performing waste collection, street cleaning, and winter services for a major German city.
• aha Zweckverband Abfallwirtschaft Region Hannover: Regional waste management authority for the Hannover region, providing waste collection, recycling, and street cleaning. Comparable public-sector waste and street services operator with similar Lower Saxony geographic proximity to OSB.

Broad incumbents

• REMONDIS SE & Co. KG: One of Europe's largest private waste management and recycling companies. Broad incumbent offering municipal waste collection services across Germany that could substitute or compete with municipal service providers like OSB.
• ALBA Group plc & Co. KG: Major private waste management and recycling group operating across Germany. Comparable to OSB in waste collection and recycling services, but as a private commercial player with national scale.
• Veolia Deutschland GmbH: Global environmental services group operating municipal waste and water services in Germany. Comparable to OSB across refuse, recycling, and street services; private-sector competitor for municipal contracts.

Others

• Stadtwerke Osnabrück: Municipal utility company of the City of Osnabrück. Partner of OSB in defect reporting routing; adjacent municipal entity serving the same citizen base with energy and water services.

Emerging players

• MUUUH! GmbH: Conversational AI specialist that built the Toni chatbot for OSB. Emerging GovTech player whose technology underpins OSB's AI citizen service capabilities and which serves other German municipalities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/StadtOsnabrueck
• YouTubeyoutube.com/user/StadtOsnabrueck
• Facebookfacebook.com/StadtOsnabrueck
• LinkedInlinkedin.com/company/osnabr%C3%BCcker-service-betrieb-osb-
• Instagraminstagram.com/stadtosnabrueck

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Osnabrücker Service Betrieb (OSB)