NATIONAL ASSOCIATION OF COUNTY VETERANS SERVICE OFFICERS

What NATIONAL ASSOCIATION OF COUNTY VETERANS SERVICE OFFICERS does

National Association of County Veterans Service Officers (NACVSO) is a private nonprofit professional association founded in 1989–1990 and headquartered in Washington, D.C., that serves as the only national organization specifically focused on County, City, Tribal, and State Governmental Veteran Service Officers (GVSOs). It is recognized by the U.S. Department of Veterans Affairs under 38 U.S.C. Section 5902 and 38 C.F.R. Section 14.628(c) for the purpose of claimant representation before the VA, and it represents approximately 2,000–2,400 GVSOs across 29–36 states and 15 Tribal Nations serving veterans through more than 1,250 county and tribal service offices. Member GVSOs provide free VA claims assistance, benefits advocacy, and transition support to veterans and eligible family members.

NACVSO's core products are a structured training and accreditation curriculum — Basic Benefits Course (32-hour mandatory course for new CVSOs), Advanced Appeals Course, Intro to VA Benefits, and the Certified Veterans Advocate (CVA) certification program — delivered virtually and at in-person events, plus an Annual Conference (550+ in-person attendees in 2026) and Washington D.C. Leadership Summit. Underlying technology is association-management software (Novi AMS) supporting membership, events, invoicing, and the Member Compass portal; no AI, API, or proprietary technology stack is disclosed.

The business model combines recurring membership dues from individual GVSOs, auxiliary members, and 22 state CVSO associations, with one-time fees of approximately $250 per training course seat and conference registration fees. Distribution is sales-led via state associations and direct website recruitment, complemented by event-driven engagement. Following the January 2025 signing of the CVSO Act — the first federal funding mechanism for CVSO offices — NACVSO is positioned to capture increased member demand for training, accreditation, and federal advocacy, with a scheduled membership dues increase beginning fiscal year 2027.

Name

NATIONAL ASSOCIATION OF COUNTY VETERANS SERVICE OFFICERS

Legal name

National Association of County Veterans Service Officers

Website

https://nacvso.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Short description

NACVSO is a nonprofit professional association representing approximately 2,000–2,400 County, City, Tribal, and State Veteran Service Officers across the U.S., providing VA-accredited training, accreditation, and advocacy so members can deliver free VA claims assistance to veterans and their families.

Ownership category

akta.pro rank

Product category

Veterans Services Professional Association

NAICS

Business Associations (813910), Professional Organizations (81392)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Veterans & Military Family Benefits Administration (BPAIAKAI)

Keywords

• Veterans benefits advocacy
• Veterans service officers
• VA claims accreditation
• Professional association training
• Government veteran services

Headquarters

HQ city

Van Wert, Ohio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues: Annual membership fees from County Veterans Service Officers, State Veterans Service Officers, Auxiliary Members, and Member States/CVSO Associations
2. Training Course Fees: Fees charged for training courses including Basic Benefits ($250), Advanced Appeals ($250), Intro to VA ($250), and Certified Veterans Advocate courses
3. Conference Registration: Registration fees for annual conferences and events, including in-person and virtual attendance options

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

NACVSO is a federally recognized nonprofit professional association that provides standardized training, accreditation, and advocacy support to County, State, Tribal, and Governmental Veteran Service Officers (GVSOs). Its core deliverables include a structured curriculum of VA-accredited training courses (Basic Benefits, Advanced Appeals, Certified Veterans Advocate, Intro to VA Benefits), a member portal (Member Compass), an annual training conference, and a Washington, D.C. leadership summit. Through its member GVSOs, the association enables free VA claims assistance and representation for veterans and eligible family members nationwide.

Product overview

NACVSO operates as a membership-based professional association offering a portfolio of training and accreditation services for Governmental Veteran Service Officers (GVSOs). The core offering centers on a structured training curriculum: the Basic Benefits Course (mandatory for accreditation), Advanced Appeals Course, and Certified Veterans Advocate (CVA) certification program. Members access these through the Member Compass online portal. The organization also hosts an Annual Conference and Leadership Summit for professional development and advocacy. All services are provided at no cost to veterans; NACVSO members do not charge fees for their advocacy services.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Benefits Course A mandatory 32-hour virtual training course for new or inexperienced CVSOs seeking NACVSO accreditation. Covers foundational veterans benefits knowledge required for VA claims representation, and is offered three times per year.
• Advanced Appeals Course An advanced virtual course for NACVSO-accredited GVSOs focused on understanding the VA appeals process and representing veterans before the Board of Veterans Appeals. Pricing is $250 per course.
• Certified Veterans Advocate (CVA) Program An advanced training certification course for NACVSO-Accredited Veteran Service Officers providing high-level skills to assist claimants beyond initial claims filing. CVA graduates are recognized as elite County Veteran Service Officers who analyze VA Benefit Decisions and strategize the best course of action for claimants.
• Intro to VA Benefits Course An annual virtual course covering basic veteran and survivor benefit entitlements, intended for non-CVSOs/GVSOs rather than accredited service officers. Pricing is $250 per course.
• Member Compass Online member portal providing access to event registration, profile management, invoice viewing and payment, and course materials for NACVSO members.
• Annual Conference Annual training and business conference bringing together CVSOs from across the country for education, networking, and professional development. Features CVA courses, CEUs, and keynote speakers. Held in different cities annually (2024 Denver, 2025 Louisville, 2026 Reno).
• Leadership Summit Annual leadership event held in Washington, D.C. providing focused collaboration, professional growth, and direct engagement with senior officials at the VA and key partners. A cornerstone of NACVSO's legislative strategy.

Quantifiable outcome

• Representing approximately 2,400 county and state employees from 29 states plus Native American Tribes serving veterans
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered minor and core.

• Heroes With Hearing LossminorGTM or Marketing Partner · 1 January 2026Premier sponsor for 2026 NACVSO Annual Conference. Organization supporting hearing loss services for veterans.
• Bergmann & MoorecoreStrategic or Co-development Partner · 1 January 2025MOU adopted in January 2026. Bergmann & Moore, one of the nation's largest law firms dedicated exclusively to veterans' disability benefit appeals, will assume responsibility for handling appeals on behalf of NACVSO and play a key role in overhauling and strengthening training programs.
• VA & NACVSO Support of Electronic NotificationcoreTechnology or Integration · 1 January 2021Agreement supporting electronic notification systems for veteran benefits communications.
• Disabled American Veterans (DAV)coreStrategic or Co-development Partner · 1 January 2020Cross-accreditation partnership. NACVSO facilitates DAV cross-accreditation for members. DAV Annual Accreditation Agreement required for members cross-accredited with DAV. NACVSO serves as primary accreditor.
• Board of Veterans Appeals (BVA)coreTechnology or Integration · 1 January 2019MOU for coordination and information sharing regarding veteran claims and appeals processes.
• Green Beret FoundationminorStrategic or Co-development Partner · 1 January 2019Partnership to support Green Beret Foundation's mission of serving Special Forces veterans and their families.
• NVIminorStrategic or Co-development Partner · 1 January 2017Partnership agreement for veteran services coordination.
• North Dakota DVAminorStrategic or Co-development Partner · 1 January 2017State-level MOU for veteran services coordination.
• Wisconsin DVAminorStrategic or Co-development Partner · 1 January 2017State-level MOU for veteran services coordination.
• Veterans ConsortiumminorStrategic or Co-development Partner · 1 January 2016Partnership for coordination on veteran advocacy and services.
• Veterans of Foreign Wars (VFW)coreStrategic or Co-development Partner · 1 January 2012VFW cross-accreditation partnership established in 2025. Ryan Gallucci, VFW Executive Director, received 2026 Franklin D. LeValley Award. VFW and NACVSO work together on legislative priorities including PACT Act and combating predatory claims practices.
• AMVETSminorStrategic or Co-development Partner · 1 January 2005Long-standing partnership agreement with AMVETS for veteran services coordination.
• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development Partner · 19 April 1993Official recognition by VA for preparation, presentation, and prosecution of claims under laws administered by VA (38 U.S.C. Section 5902 and 38 C.F.R. Section 14.628(c)). NACVSO accreditation of representatives is handled on individual basis per 38 C.F.R. Section 14.629.
• NASDVAcoreStrategic or Co-development PartnerNational Association of State Directors of Veterans Affairs. NACVSO works alongside NASDVA to extend the CVSO Act and strengthen GVSO offices nationwide. Strong partnership between the two organizations benefits veterans across the country.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• National Association of State Directors of Veterans Affairs (NASDVA): National association representing state-level veterans affairs directors. NASDVA partners closely with NACVSO on legislative efforts (e.g., CVSO Act), and both organizations serve distinct but complementary roles in the federal-state veterans services ecosystem.
• American Legion: One of the largest congressionally chartered VSOs in the U.S., accredited by the VA to assist veterans with benefits claims. Overlaps with NACVSO on VA claims representation, advocacy, and training of service officers.
• AMVETS (American Veterans): Congressionally chartered veterans service organization offering VA claims assistance and representation. AMVETS has a long-standing partnership with NACVSO (agreement on record since 2005), and both compete for the same VA-accredited representative talent pool.
• Vietnam Veterans of America: Congressionally chartered VSO providing VA claims assistance, advocacy, and community programs for Vietnam-era veterans and their families. Operates in the same VA-accredited representative space as NACVSO with overlapping membership and training needs.
• Disabled American Veterans (DAV): National veterans service organization providing free claims assistance and representation before the VA. DAV and NACVSO have a cross-accreditation agreement under which NACVSO serves as a primary accreditor, making them directly comparable VA-accredited VSOs.
• Veterans of Foreign Wars (VFW): Major congressionally chartered veterans service organization that, like NACVSO, accredits representatives to represent veterans before the VA. VFW and NACVSO maintain a formal cross-accreditation partnership and coordinate legislative advocacy on issues such as the PACT Act.
• Veterans Consortium Pro Bono Program: National pro bono legal consortium providing representation to veterans before the U.S. Court of Appeals for Veterans Claims. NACVSO maintains a partnership with Veterans Consortium for advocacy coordination, and both operate in the VA claims and appeals space.

Others

• Bergmann & Moore: One of the nation's largest law firms dedicated exclusively to veterans' disability benefit appeals. NACVSO signed an MOU with Bergmann & Moore in January 2026 for appeals support and training program development, making them a key allied ecosystem participant rather than a direct membership competitor.

Broad incumbents

• Military Officers Association of America (MOAA): Large, well-resourced membership association serving military officers and their families with benefits counseling, advocacy, and education. Comparable to NACVSO in its nonprofit association structure and legislative advocacy focus, though it serves an officer-only segment.

Regional players

• Student Veterans of America: Coalition of student-veteran organizations focused on higher-education benefits and transition support. While primarily focused on the student-veteran segment rather than CVSO accreditation, it overlaps with NACVSO's broader veterans-benefits advocacy mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nacvso.org
• LinkedInlinkedin.com/company/national-association-of-county-veterans-service-officers

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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