North Dallas Veterinary Emergency & Specialty Hospital

What North Dallas Veterinary Emergency & Specialty Hospital does

North Dallas Veterinary Emergency & Specialty Hospital (NDVESH) is a 24/7 emergency and specialty veterinary hospital operating from a newly constructed 13,000+ square foot facility at 9560 Legacy Drive, Suite 200, Frisco, Texas. Opened in April 2023, the hospital serves pet owners in Frisco, Plano, McKinney, Prosper, The Colony, and the broader North Dallas area, and is a subsidiary within the National Veterinary Associates (NVA) network. The clinical offering comprises five core service lines: emergency care (walk-in, 24/7/365), critical care (intensive care with mechanical ventilation, blood transfusion, arterial blood gas), surgery (delivered via an embedded partnership with Dallas Veterinary Surgical Center / DVSC Frisco, including orthopedic, soft tissue, and neurosurgery), nephrology and urology, and dialysis/extracorporeal therapies (hemodialysis, hemoperfusion, plasmapheresis, and apheresis) - the last of which NDVESH provides as one of only two locations in Texas. Supporting infrastructure includes a 32-slice CT scanner, diagnostic ultrasound, an in-house laboratory and pharmacy, an endoscopy suite, two surgical suites, six or more private exam rooms, and a dedicated critical care/ICU with a separate cat-only ward.

NDVESH earns revenue through fee-for-service professional billing across emergency, specialty, and dialysis cases, with payment collected at the time of service and full payment estimates required prior to treatment. The hospital accepts cash, major credit cards, and patient financing through CareCredit and Scratchpay to reduce payment friction. The go-to-market is hybrid: a direct-to-consumer channel (walk-in emergency intake and pet owner educational content) layered on top of a sales-led referral channel, in which referring general practices submit cases via online forms, phone, and the rVetLink portal that provides 24/7 access to patient records. Customer segments are individual pet owners (dogs and cats) seeking after-hours or advanced care, and referring general-practice veterinarians in North Dallas and, for dialysis, across Texas and neighboring states. The hospital also runs a Continuing Education program (Lunch & Learn sessions, Meet & Greets) to deepen referral relationships.

Leadership comprises board-certified specialists including Dr. Heather Lee (DABVP, Medical Director), Dr. Sandy Young (DACVECC with fellowship in extracorporeal therapies from Ohio State), and Dr. Joanne Franks (DACVS, 25+ years experience via DVSC). Billy Johnson serves as Hospital Director. NDVESH is privately held within NVA, does not disclose revenue, and has no independent funding history; it operates as a strategic operating asset within a larger veterinary platform.

Name

North Dallas Veterinary Emergency & Specialty Hospital

Legal name

North Dallas Veterinary Emergency & Specialty Hospital

Website

https://ndvesh.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

North Dallas Veterinary Emergency & Specialty Hospital (NDVESH) is a 24/7 emergency and specialty veterinary hospital in Frisco, TX, serving pet owners and referring veterinarians across North Dallas with emergency, critical, surgical, nephrology, and hemodialysis services as an NVA subsidiary.

Ownership category

akta.pro rank

Product category

Veterinary Emergency & Specialty Services

NAICS

Veterinary Services (54194), Veterinary Services (541940), Diagnostic Imaging Centers (621512)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Veterinary Imaging, Surgery & Specialty Referral Centers (AFAEANAG)

akta.pro secondary industries

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL), Veterinary Anesthesia & Pain Management Specialty Services (HLAMACAJ)

Keywords

• Emergency veterinary services
• Specialty veterinary care
• Veterinary surgical services
• Veterinary dialysis therapy
• Animal critical care

Headquarters

HQ city

Frisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Veterinary Services: 24/7 emergency veterinary care for walk-in patients and referred cases, with payment required at time of service. Revenue generated through examination fees, diagnostic tests, treatments, and procedures performed during emergency visits.
2. Specialty Veterinary Services: Specialty care including nephrology, urology, critical care, surgery, and hemodialysis. Services provided to referred patients from general veterinary practices or direct emergency admissions requiring specialized treatment.
3. Dialysis and Extracorporeal Therapies: Hemodialysis sessions lasting 4-6 hours for kidney failure patients and toxin exposure cases. Outpatient dialysis typically 2-3 times per week for chronic kidney disease patients. Revenue per treatment session.
4. Continuing Education Services: Lunch and Learn sessions, Meet and Greets, and other CE events provided to referring veterinary community. Supports relationship building with referring veterinarians while providing educational value.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

NDVESH is a 24/7/365 emergency and specialty veterinary hospital in Frisco, TX providing emergency care, board-certified critical care, advanced surgery (via DVSC partnership), nephrology & urology, and hemodialysis/extracorporeal therapies to dogs and cats. The hospital also offers diagnostic imaging (32-slice CT, ultrasound), in-house laboratory and pharmacy, and continuing education for the referring veterinary community.

Product overview

North Dallas Veterinary Emergency & Specialty Hospital is a 24-hour emergency and specialty veterinary hospital offering a unified suite of integrated services. The core offerings include Emergency Care (24/7 walk-in services), Critical Care (intensive care with board-certified criticalists), Surgery Services (through DVSC partnership including soft tissue, orthopedic, and neurosurgery), Nephrology & Urology, and Dialysis & Extracorporeal Therapies. Supporting services include Diagnostic Imaging (32-slice CT, ultrasound), In-House Laboratory and Pharmacy, Continuing Education for veterinarians, and Patient Referral Services. The hospital also provides Payment Plans and Financing through CareCredit and ScratchPay. Located in a 13,000+ square foot facility in Frisco, TX, the hospital serves North Dallas communities including Plano, McKinney, and Prosper.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care 24/7 walk-in emergency veterinary services for dogs and cats experiencing urgent medical conditions, including trauma, poisoning, acute illness, and life-threatening emergencies. Includes diagnostic imaging, emergency surgery, and endoscopy; no appointment required.
• Critical Care Intensive care for patients with acute, complex, life-threatening, multi-systemic disease processes, delivered by board-certified criticalists. Includes artificial organ support, oxygen therapy, mechanical ventilation, blood transfusion therapy, arterial blood gas analysis, and continuous chest drainage.
• Surgery Services

Quantifiable outcome

• Bloodwork diagnostic results available within 15 minutes for emergency cases
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Dallas Veterinary Surgical Center (DVSC)coreStrategic or Co-development Partner · 1 April 2023DVSC Frisco is located inside NDVESH, providing immediate on-site access to board-certified veterinary surgeons Dr. Joanne Franks and team for complex orthopedic and soft tissue procedures. This partnership enables seamless, high-level surgical care in one convenient location with 24/7 follow-up care from NDVESH's Emergency & Critical Care team.
• CareCreditminorChannel Partner/ Reseller/ DistributorCareCredit provides lines of credit specifically for health-related expenses including veterinary care. Pet owners can apply for payment plans with predetermined interest rates and payment terms. NDVESH offers this financing option to help pet owners manage unexpected emergency and specialty care costs.
• ScratchpayminorChannel Partner/ Reseller/ DistributorScratchpay provides simple and affordable payment plans for pet parents. NDVESH proudly offers this payment option, allowing pet owners to check their rate and pick a payment plan without affecting their credit score, taking about 90 seconds to complete.
• rVetLinkcoreTechnology or IntegrationrVetLink Referral Portal provides 24/7 online access to referred patient records for the referring veterinary community. This technology platform enables seamless communication and care coordination between NDVESH and referring practices throughout the treatment process.
• American College of Veterinary Nephrology and Urology (ACVNU)minorOthersDr. Sandy Young is a member of ACVNU and is featured in their online directory as the only pet dialysis provider in the state of Texas. This professional membership connection validates the hospital's specialized nephrology capabilities.
• American Animal Hospital Association (AAHA)minorOthersDr. Ramirez co-authored the 2024 AAHA Fluid Therapy Guidelines for Dogs and Cats, published in the Journal of the American Animal Hospital Association. This contribution establishes NDVESH as a thought leader in emergency medicine standards.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• BluePearl Pet Hospital: One of the largest U.S. specialty and emergency veterinary hospital chains with overlapping services in surgery, internal medicine, emergency, and advanced imaging. Direct competitor for high-acuity referral cases nationally.
• Thrive Pet Healthcare: Veterinary services network with specialty and emergency hospital locations across the U.S. Offers overlapping multi-specialty referral capabilities including surgery, internal medicine, and emergency critical care.
• Veterinary Emergency Group (VEG): Fast-growing specialty and emergency veterinary hospital chain focused on emergency care with expanding specialty offerings. Comparable 24/7 emergency positioning and high-acuity caseload.
• Animal Emergency Hospital of North Texas: DFW-area emergency and specialty veterinary hospital offering 24/7 emergency and critical care to North Texas pets. Direct geographic competitor within the same referral ecosystem.
• SAGE Veterinary Centers: Multi-specialty veterinary hospital chain combining emergency and specialty services including internal medicine, surgery, oncology, and critical care. Comparable in service breadth and referral-driven model.
• Gulf Coast Veterinary Specialists: Houston-based specialty and emergency veterinary hospital offering surgery, internal medicine, nephrology, and critical care. Directly comparable Texas-based specialty referral hospital that competes for statewide specialty referrals.
• MedVet: National network of veterinary specialty and emergency hospitals offering a similar multi-specialty referral model including internal medicine, surgery, and critical care. Closest comparable to NDVESH in scope and referral-driven go-to-market.
• I-20 Animal Medical Center: Dallas-Fort Worth specialty and emergency veterinary hospital with 24/7 emergency services and specialty offerings in internal medicine, surgery, and cardiology. Direct regional competitor for DFW specialty referrals.
• DoveLewis Veterinary Emergency & Specialty Hospital: Independent, non-profit emergency and specialty veterinary hospital combining 24/7 emergency care with board-certified specialty services. Comparable in service mix and community/educational engagement approach.

Broad incumbents

• Ethos Veterinary Health: Large veterinary health network operating specialty and emergency hospitals nationwide. Overlaps with NDVESH's specialty and emergency service portfolio but at much larger network scale and broader geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/north-dallas-veterinary-emergency-specialty-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Dallas Veterinary Emergency & Specialty Hospital