New Milford Public Library

What New Milford Public Library does

New Milford Public Library is a municipal public library serving the residents of New Milford, Connecticut from a single historic location at 24 Main Street. The institution traces its origins to 1796 and operates today from a building erected in 1897 that also contains the 125-seat Memorial Hall on the second floor. Its service portfolio spans traditional library lending (books, magazines, audiobooks, DVDs), an expanded Library of Things inventory (Wi-Fi hotspots, telescopes, pickleball gear, musical instruments, Switch games), reservable meeting and study rooms, notary and document services, museum and cultural passes, and a homebound delivery program operated in partnership with the New Milford Senior Center.

The library does not operate proprietary technology platforms; instead, it curates access to a broad set of third-party digital services delivered through a Biblio catalog system. Digital content is provided via Hoopla (ebooks, audiobooks, magazines, music, BingePass), Kanopy (streaming video), Palace Project (Connecticut State Library ebooks/audio), Comics Plus via LibraryPass, Flipster digital magazines, Transparent Language Online, LearningExpress, and Brainfuse's JobNow. Operational tooling includes LibCal for calendars and room reservations, Princh for mobile printing, Constant Contact for newsletters, and EBSCOhost for research databases. The library is also a member of the Acorn Library Consortium, enabling shared catalog search.

The library is not a commercial entity and has no sales motion. Funding is primarily derived from municipal tax appropriations from the Town of New Milford, supplemented by donations routed through the Friends of New Milford Public Library (FONML), a separate 501(c)(3) nonprofit. Ancillary fee-based services — notary ($5/document), printing/copying ($0.15 B&W, $0.50 color per side), faxing ($1.00/page), poster printing, and laminating — generate modest incremental revenue. Governance is provided by a Board of Trustees led by President Paul Partelow and Director Katherine Reilly, with day-to-day operations handled by a staff of department heads covering Children's, Teen, Reference/Technical, and Public Services plus digital literacy support.

Name

New Milford Public Library

Legal name

New Milford Public Library

Website

https://newmilfordlibrary.org

Company type

Private

Founded year

1796

Operating status

Operating

Headcount range

11–50 employees

Short description

New Milford Public Library is a municipal public library in New Milford, Connecticut, providing free books, digital content, meeting spaces, and community programs to local residents from a historic 1897 building.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Libraries and Archives (519210)

akta.pro primary industry

Public Libraries & Information Services (BPAIACAO)

akta.pro secondary industries

Public Library Operations & Community Branch Management (EDAEAGAC), Library Collections & Cataloging Services (Acquisitions, Metadata, Circulation) (EDAEAGAE), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL)

Keywords

• Public library services
• Digital content lending
• Community meeting spaces
• Research database access
• Educational programming

Headquarters

HQ city

New Milford, Connecticut

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Public Library Funding: As a municipal public library, the primary funding comes from local tax revenues and municipal budget allocations from the Town of New Milford. This covers core operations, staffing, collections, and facilities.
2. Donations and Fundraising: The library accepts donations through its website and the Friends of New Milford Public Library (FONML), a private nonprofit 501(c)(3) corporation. Donations support library programs, activities, and facility improvements.
3. Fee-based Services: Limited fee-based services including notary services ($5.00 per document), printing/copying ($0.15 black & white, $0.50 color per side), faxing ($1.00 per page), poster printing ($7.00-$9.30), and laminating ($0.20 per inch). These are ancillary revenue streams rather than primary funding.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

New Milford Public Library is a municipal public library providing free access to physical and digital collections, research databases, meeting rooms, and community programming for New Milford, CT residents. Core services include book and media lending (physical and digital via Hoopla, Kanopy, Comics Plus, Palace Project), online research tools, notary and document services, homebound delivery, library of things (non-traditional items), and children's/teen/adult programming.

Product overview

New Milford Public Library operates as a single-location public library providing both physical and digital services. The library offers a unified service portfolio centered on digital content access (eBooks, audiobooks, comics, magazines, streaming video via Hoopla, Kanopy, Comics Plus, Flipster, and Palace Project), physical collections through Library of Things lending, meeting room reservations, document services, notary services, and homebound delivery. Research and educational support includes online research databases via EBSCOhost, job and career resources via Brainfuse, college preparation tools, language learning via Transparent Language, and teen/children resources. All services require library card authentication except walk-in facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Content (eBooks, Audiobooks, Comics, Magazines, Streaming Video)
• Library of Things
• Meeting Room Access
• Print, Copy, Scan, Fax Services
• Notary Services
• Homebound Services
• Online Research Tools
• Job & Career Resources
• College Help
• Resources for Parents & Kids
• Resources for Teens
• Book Discovery
• Library Card Services
• Museum & Cultural Passes
• Donations / Friends of the Library

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration33 records

AI capability1 record

Partnerships

Six partnerships are on record, tiered core.

• New Milford Senior CentercoreStrategic or Co-development PartnerThe library partners with the New Milford Senior Center to offer delivery and pickup of library materials to homebound New Milford residents. Senior Center volunteers provide the transportation services for this homebound program, enabling residents who cannot visit the library due to physical or mental disability to access books, magazines, DVDs, CDs, audiobooks, and puzzles.
• Friends of New Milford Public Library (FONML)coreGTM or Marketing PartnerFriends of New Milford Public Library (FONML) is a private nonprofit 501(c)(3) corporation whose mission is to support and assist the library in developing services and facilities for public benefit. FONML accepts donations, organizes book sales, and conducts fundraising to support library programs and operations.
• Palace ProjectcoreTechnology or IntegrationThe library offers Palace Project, a digital platform providing eBooks and eAudio through the Connecticut State Library. Patrons download the app and use their library barcode to access the collection.
• Hoopla (BingePass)coreTechnology or IntegrationHoopla provides digital content including books, audio, movies, magazines, and music. The library offers Hoopla Magazines Binge Pass allowing patrons to download unlimited magazines for 7 days. Also offers Great Courses Binge Pass for educational videos.
• KanopycoreTechnology or IntegrationKanopy provides streaming video content including movies and TV shows. Available online and through apps for library patrons.
• JobNow (Brainfuse)coreTechnology or IntegrationJobNow provides career resources and live job coaches for job seekers. Includes resume assistance, interview prep, and career guidance tools available through the library website.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• New York Public Library: Major multi-branch municipal library providing digital content, research databases, community programming, and free card-based services to city residents; comparable service portfolio and tax-funded operating model.
• Library of Congress: Federal public-sector library providing research, archives, and digital access; comparable in being a publicly funded information-services institution, though at vastly greater scale.
• Chicago Public Library: Large municipal library system delivering digital lending, career/educational services, and free programming to Chicago residents; closely comparable in service mix and tax-funded mission at city scale.
• Connecticut State Library: The state-level library authority that provides Palace Project and other statewide digital infrastructure used by New Milford; comparable as the umbrella public-sector library entity within Connecticut.
• Boston Public Library: Major historic U.S. municipal library with landmark buildings, digital lending, research databases, and community programming; comparable as an older public-sector institution with broad community service obligations.

Direct peers

• Brooklyn Public Library: Large municipal public library system providing physical collections, digital lending, job/career services, and community programming to residents of a single municipality; directly comparable in service mix and mission.
• Westport Library: Another nearby Connecticut public library offering digital content, community programming, and a 'Library of Things'-style lending collection; closely comparable in geography and operational scope.
• Darien Library: Neighboring Connecticut municipal library with similar scale, programming for children/teens/adults, digital lending, and meeting room facilities; one of the closest same-size public library peers.

Others

• Acorn Library Consortium: The consortium through which New Milford shares its Biblio catalog and digital resources; a peer/partner organization that combines many Connecticut libraries into a single searchable collection.

Regional players

• Hartford Public Library: Another Connecticut municipal public library offering similar programming, meeting rooms, digital content access, and community services; comparable in mission, services, and funding model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/new-milford-public-library

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Milford Public Library