City Of New Richmond
The City of New Richmond is a Wisconsin municipal government serving approximately 11,359 residents in St. Croix County, delivering full-service local government including public safety, utilities, public works, community development, library, and regional airport services through 29 city employees and three operating subsidiaries.
- Company typePrivate
- Founded-
- HeadquartersNew Richmond, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What City Of New Richmond does
The City of New Richmond is a municipal government entity serving approximately 11,359 residents in St. Croix County, Wisconsin. It delivers a full spectrum of local government services through departments covering administration, city clerk, finance, community development, police, fire and rescue, public works, utilities, library, and airport. The city operates three wholly-owned service subsidiaries: New Richmond Utilities (water and wastewater, celebrating 135 years of service in 2025), New Richmond Regional Airport, and the New Richmond Library.
The city's technology platform is built on a Revize CMS government website, ArcGIS-based interactive mapping (cemetery, parks and trails, zoning), Revize-powered online payment processing for utility bills, citations, and permits, and a Smart911 emergency alert system. Distribution is multi-channel: in-person service at City Hall (156 East First Street), self-serve online portals, and physical facilities including parks, trails, campground, civic center, and regional airport. Customer segments are horizontal — residents (primary), local businesses, and visitors/tourists — with use cases spanning property taxes, utilities, permits, public safety, and recreation.
The business model is non-commercial municipal finance. Revenue is generated through property taxation, monthly utility billing, one-time permit and license fees, cemetery service charges, municipal court citations, and intergovernmental transfers. Pricing is set by published fee schedules and rate structures, not by market competition. The city is governed by an elected City Council and Mayor, and its strategic direction is shaped by the 2022-2027 strategic plan and the 2024 Comprehensive Plan.
City Of New Richmond firmographics
Firmographics- Name
- City Of New Richmond
- Legal name
- City of New Richmond, WI
- Website
- https://newrichmondwi.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The City of New Richmond is a Wisconsin municipal government serving approximately 11,359 residents in St. Croix County, delivering full-service local government including public safety, utilities, public works, community development, library, and regional airport services through 29 city employees and three operating subsidiaries.
- Ownership category
- akta.pro rank
City Of New Richmond industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Nature Parks and Other Similar Institutions (71219), RV (Recreational Vehicle) Parks and Campgrounds (721211), Administration of Environmental Quality Programs (9241)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Economic Development & Business Licensing (Local) (BPAIACAN)
Keywords
Where City Of New Richmond is headquartered
LocationHeadquarters
- HQ city
- New Richmond
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
City Of New Richmond business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time/ perpetual license | One-time service fees for municipal permits, licenses, and services |
| Subscription | Monthly | Monthly utility billing for water, wastewater, and related services |
Distribution channels4 records
Marketing channels4 records
City Of New Richmond product offering
Product offeringCore offering
The City of New Richmond is a municipal government entity that provides public services to residents, businesses, and visitors within its city limits in St. Croix County, Wisconsin. Core services include public safety (police, fire & rescue), public works (streets, parks, trails, cemetery), utilities (water, wastewater), community development (building permits, zoning, economic development), administrative services (city clerk, finance, licensing), and recreational facilities (campground, civic center, regional airport).
Product overview
City of New Richmond is a municipal government entity that operates a public website providing access to city services, departments, community information, and administrative functions. The website serves as a portal for residents and businesses to access government services including permits, utilities, public safety, parks and recreation, and community resources. The city does not offer commercial technology products or services.
Differentiator
Problem solved
Functional benefit
Products and services
- Water and Wastewater Utility Services Provision of municipal water supply and wastewater treatment services to city residents and businesses through New Richmond Utilities, billed monthly.
- Police and Public Safety Services Municipal law enforcement, animal control, parking enforcement, K-9 program, citizen self-reporting, and public records access for city residents and visitors.
- Fire & Rescue Services Fire suppression, emergency medical response, fire inspections, and firefighter recruitment/explorer programs for the city.
- Building Permits and Inspections Online application and processing of building permits and inspection scheduling for property owners and contractors within city limits.
- Parks, Trails, and Campground Facilities Public parks, trails, campground reservations, dog park, and disc golf course available to residents and visitors for recreation.
- Cemetery Services New Richmond Cemetery plot purchases, burials, and related services governed by published fee schedule.
- New Richmond Regional Airport Regional aviation services and infrastructure for business and personal travel in the greater New Richmond area.
- Permits and Licenses Issuance of permits and licenses including alcohol operator licenses and other municipal licenses under published fee schedules.
- Municipal Court Citations and Payments Processing and online payment of municipal court citations and parking tickets issued within city jurisdiction.
Companies that use City Of New Richmond
Customer profileSegments3 records
Ideal customer profiles3 records
City Of New Richmond technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
City Of New Richmond partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- St. Croix CountycoreCollaborative relationship for land information, GIS services, recycling and waste disposal, and county-level services. St. Croix County provides mapping, GIS, hazardous waste disposal, medication disposal, vehicle disposal, and appliance/electronics recycling services accessible to city residents.
- New Richmond Chamber of CommercecoreEconomic development partnership supporting local business community through business directory, grants, loans, and regional business resources. Chamber provides business networking and advocacy services for local businesses.
- New Richmond LibrarycoreCollaborative community resource providing meeting space reservations and library services to city residents as part of community infrastructure.
- New Richmond Regional AirportcoreRegional airport facility providing aviation services to the greater New Richmond area, operated with city support. Airport publishes seasonal newsletters and provides aviation infrastructure for business and personal travel.
- New Richmond Utilities (NR Utilities)coreMunicipal utility providing water, wastewater, and related services to city residents. Utilities celebrated 135 years of service in 2025, rebranded with new logo reflecting community commitment.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
City Of New Richmond competitors and assessment
Company assessmentOthers
- CivicPlus: Municipal government technology vendor providing website, payments, and civic engagement platforms to small and mid-sized municipalities. Comparable because it serves the same operating context (Revize's competitor space) and defines the technology choices cities like New Richmond make.
- Granicus: Government experience cloud provider serving municipalities with communications, payments, and records management solutions. Adjacent peer reflecting the vendor ecosystem that small cities depend on for digital service delivery.
Direct peers
- City of Menomonie, Wisconsin: Mid-sized Wisconsin city operating a comparable municipal service portfolio including utilities, parks, public works, and historic preservation initiatives. Similar small-city governance and budget structure.
- City of Hudson, Wisconsin: Adjacent St. Croix County municipality of similar scale and demographic profile. Operates an analogous portfolio of municipal services including utilities, parks, police, fire, and community development, making it the most direct operational comparison.
- City of River Falls, Wisconsin: Western Wisconsin city of comparable population operating similar municipal functions (utilities, public safety, parks, library, airport-adjacent services). Useful peer for benchmarking service delivery and digital engagement strategies.
- City of Rice Lake, Wisconsin: Small Wisconsin municipality offering similar full-service municipal operations including utilities, airport, library, and parks. Comparable in scale, governance model, and service breadth.
- City of Verona, Wisconsin: Wisconsin municipality of similar small-city profile with active parks, utilities, and community development operations. Demonstrates comparable digital engagement and capital improvement practices.
- City of Chippewa Falls, Wisconsin: Western Wisconsin city with overlapping services including utilities, parks, public safety, and historic preservation. Comparable in operating structure and demographic context.
- City of Waunakee, Wisconsin: Growing Wisconsin village/city with a comparable municipal service footprint and active community development focus. Useful peer for benchmarking digital services and economic development approaches.
Broad incumbents
- Tyler Technologies: Large-scale public sector software provider covering ERP, payments, permitting, and civic applications for municipalities. Relevant as a broad incumbent shaping technology procurement standards for entities like New Richmond.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
City Of New Richmond social profiles
Digital presenceCity Of New Richmond financial estimates
Financial estimateRevenue estimate
Valuation estimate
City Of New Richmond leadership team
Management profileNumber of profiles
Profiles1 record
City Of New Richmond subsidiaries and ownership
Company hierarchySubsidiaries3 records
City Of New Richmond funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City Of New Richmond M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City Of New Richmond
What does City Of New Richmond do?
The City of New Richmond is a municipal government entity that provides public services to residents, businesses, and visitors within its city limits in St. Croix County, Wisconsin. Core services include public safety (police, fire & rescue), public works (streets, parks, trails, cemetery), utilities (water, wastewater), community development (building permits, zoning, economic development), administrative services (city clerk, finance, licensing), and recreational facilities (campground, civic center, regional airport).
Is City Of New Richmond a public or private company?
City Of New Richmond is a private company. It is classified as state government owned and is currently operating.
When was City Of New Richmond founded?
City Of New Richmond was founded in -1. It employs 11 to 50 people.
Where is City Of New Richmond based?
City Of New Richmond is headquartered in New Richmond, United States, in the North America region.
Who are City Of New Richmond's main competitors?
Others on record are CivicPlus and Granicus. Direct peers are City of Menomonie, Wisconsin, City of Hudson, Wisconsin, City of River Falls, Wisconsin, City of Rice Lake, Wisconsin, City of Verona, Wisconsin, City of Chippewa Falls, Wisconsin and City of Waunakee, Wisconsin. Tyler Technologies is listed as a broad incumbent.
Does City Of New Richmond have an API?
No public API is recorded for City Of New Richmond.
What industry is City Of New Richmond in?
City Of New Richmond's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 71219.