Nordisk hiss

What Nordisk hiss does

Nordisk Hiss AB is a Swedish elevator services and installation company operating as a regional entity within the Motum group (Sweden's largest independent elevator and door supplier). Founded in 1993 and headquartered in Linköping, the company services, modernizes, and installs elevators across nine regional offices spanning Östergötland, Södermanland, Västmanland, Småland, Jönköping, Gävleborg, and Dalarna. It is one of 12 regionally leading companies in Motum, which was acquired by Mitsubishi Electric Corporation in April 2022 and is rebranding Nordisk Hiss to Motum Mitt AB effective October 2025.

The company's core offering spans new elevator installation, modernization of 20-25 year-old elevators, recurring service contracts (BAS, BAS+, incentive, and full-service tiers with 4 annual maintenance visits), 24/7 emergency repair, and adjacent services for doors and escalators across all manufacturers. Its technical differentiation centers on open-system architecture — including the M18 control system — that allows any service company to maintain elevators without proprietary codes, and on a modular modernization approach that replaces only worn components. Lifecycle analyses conducted with Chalmers University (2016) and Malmö University (2025) demonstrate 50-70% lower environmental impact from modernization versus new installation, anchoring the company's sustainability positioning.

Nordisk Hiss generates revenue through one-time installation projects, project-based modernization work, and recurring service subscriptions billed annually, with pricing customized per contract. Customers include property owners, housing cooperatives (bostadsrättsföreningar), commercial operators, healthcare facilities, and million-programme retrofit prospects eligible for Boverket subsidies. Distribution is entirely direct, executed through regionally deployed field-sales teams, with emergency service dispatched via seven on-call groups. The company is now an indirect subsidiary of Mitsubishi Electric Corporation through Motum AB.

Name

Nordisk hiss

Legal name

Nordisk Hiss AB

Website

https://nordiskhiss.se

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

51–100 employees

Short description

Nordisk Hiss AB is a Swedish elevator services company, part of the Motum group owned by Mitsubishi Electric, serving property owners and housing cooperatives across nine regional offices with installation, modernization, and recurring maintenance services across all elevator brands.

Ownership category

akta.pro rank

Product category

Elevator services and installation

NAICS

Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (811310), Electronic and Precision Equipment Repair and Maintenance (81121)

akta.pro primary industry

Passenger Elevator Service & Maintenance (BPABAIAA)

akta.pro secondary industries

Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator Remote Monitoring & Predictive Maintenance (IoT/Connected Elevators) (BPABAIAH), Accessibility & Platform Lift Service (Wheelchair/Vertical Platform Lifts) (BPABAIAI), Freight/Service Elevator Service & Maintenance (BPABAIAB), Elevator, Escalator & Vertical Transportation Installation/Service (IMAFALAI)

Keywords

• Elevator installation services
• Elevator modernization services
• Preventive elevator maintenance
• Open elevator control systems
• Door and escalator service

Headquarters

HQ city

Linköping

HQ country

Sweden

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. New Elevator Installation: Installation of new elevators in new properties; includes residential and office elevators, special/custom elevators, hospital and care elevators, goods/freight elevators, small goods elevators, platform lifts, panoramic elevators, and lifting tables. Revenue from custom-designed or standardized solutions.
2. Elevator Modernization: Modernization/renovation of existing elevators aged 20-25 years. Retains original parts where possible, replacing only worn or non-compliant components. Lifecycle analyses show 50-70% lower environmental impact than new installation. Major revenue stream with strong sustainability positioning.
3. Elevator Service Contracts: Preventive maintenance and service agreements for elevators including BAS (basic service), BAS+ (enhanced basic), incentive contracts, and full-service agreements. Typically 4 mandatory service visits per year per elevator. Recurring revenue from service contracts.
4. Elevator Repairs and Emergency Service: Breakdown repairs and 24/7 emergency call-out service with 7 on-call teams. Jour service available around the clock including evenings, nights, and weekends. Revenue from ad-hoc repairs alongside contracted maintenance.
5. Door Service and Maintenance: Service and repair of doors from all manufacturers on the market, covering industrial, rescue services, shopping centers, and schools. Close collaboration with leading door manufacturers for rapid spare parts handling.
6. Escalator Service: Service and repair of escalators from all manufacturers. Regular service and preventive maintenance to extend lifespan and reduce costly breakdowns.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Nordisk Hiss installs, services, modernizes and retrofits elevators across central Sweden, with a portfolio covering new elevator installations (residential, office, freight, hospital, platform and panoramic), modular elevator modernization, retrofit installations in buildings without elevators, tiered preventive service agreements (BAS, BAS+, incentive and full-service), 24/7 emergency breakdown response via seven on-call teams, and door and escalator service from all manufacturers on the market. The company differentiates through an open (non-proprietary) control-system architecture anchored by the M18 control platform, allowing customers to freely choose any qualified service provider once the warranty period ends.

Product overview

Nordisk hiss is an elevator service and installation company offering a comprehensive portfolio of products and services including new elevator installation (residential, office, special, freight, hospital, platform, panoramic elevators), elevator modernization, after-installation services for existing buildings, elevator service and maintenance contracts, door/gate services, and escalator services. The company operates on an open systems philosophy, using the M18 control system and modular modernization solutions that allow customers to choose any service provider after the warranty period. All services are delivered through the Motum Group, Sweden's largest independent elevator and door company.

Differentiator

Problem solved

Functional benefit

Products and services

• New Elevator Installation (Nyinstallation hiss)

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ascension LiftscoreStrategic or Co-development Partner · 29 April 2025Motum acquired Ascension Lifts, a well-established Irish elevator company operating since 2003, specializing in service, maintenance, modernization, and installation. This is Motum's first acquisition outside Scandinavia. Ascension Lifts brings strong local presence in Ireland and complementary brand expertise.
• Malmö UniversityminorStrategic or Co-development Partner · 1 January 2025Student research partnership with Företagsekonomiprogrammet (Transport Management) producing a lifecycle analysis confirming that elevator modernization can reduce climate impact by up to 70%. Study included quantitative climate calculations and interviews with industry actors.
• Uniheis AScoreStrategic or Co-development Partner · 27 April 2023Motum acquired Uniheis AS, Norway's first company to install Mitsubishi elevators (1986). Uniheis has 8 employees and specialized expertise in Mitsubishi products, enabling faster knowledge transfer and allowing Motum to offer Mitsubishi products to Swedish customers.
• Xenter, TumbaminorChannel Partner/ Reseller/ Distributor · 1 January 2022Partnership with Xenter vocational school in Tumba offering a 1-year Yh (vocational higher education) elevator technician program. 40 weeks classroom instruction plus 13 weeks workplace learning (LIA). Alternative pathway for training new elevator technicians alongside Motum's own Motum Academy program.
• Chalmers University of TechnologyminorStrategic or Co-development Partner · 1 January 2016Collaborative research partnership producing a lifecycle analysis comparing new elevator installation vs. modernization. Study demonstrates that modernization provides at least 50% lower environmental impact. Report available as downloadable PDF. Research anchors the company's sustainability marketing.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• KONE: Finland-headquartered global elevator and escalator OEM with significant service, modernization, and installation operations across Sweden. Directly competes with Nordisk Hiss on service contracts, modernizations, and new installations in the Swedish market.
• Schindler Group: Swiss-headquartered global elevator OEM with a Swedish service and installation footprint. Directly competes with Nordisk Hiss on service contracts, modernizations, and new installations, particularly in commercial and high-rise segments.
• Otis Worldwide: US-headquartered global elevator OEM with extensive service operations in Sweden. Directly competes with Nordisk Hiss on installed-base service contracts and modernization work for Otis and other-brand equipment.
• Stannah Lifts: UK-headquartered mid-sized elevator and lift company with service and installation operations. Comparable to Nordisk Hiss as a mid-market independent-style operator focused on service, repair, and modernization rather than large new construction projects.
• KLEEMANN: Greece-headquartered elevator OEM whose MRL products Nordisk Hiss resells/installs as part of its new-installation portfolio. Overlaps with Nordisk Hiss on the new-installation and modernization side as both an OEM partner and a competitor in the Swedish market.
• TK Elevator: Germany-headquartered elevator OEM (formerly Thyssenkrupp Elevator) with service and installation operations across Sweden. Directly competes with Nordisk Hiss across the full elevator lifecycle including service, modernization, and new installation.

Emerging players

• Aritco Lift: Sweden-headquartered manufacturer of platform lifts and home elevators with a design-led brand. Comparable to Nordisk Hiss on the accessibility-lift and platform-lift segments of the Swedish retrofit market.
• Cibes Lift Group: Sweden-headquartered specialist in low-rise elevators, platform lifts, and accessibility solutions. Comparable to Nordisk Hiss's retrofit and accessibility-lift segments, particularly for housing cooperatives and accessibility retrofits in existing buildings.

Others

• Motum Group: Sweden's largest independent elevator and door supplier group consisting of 12 regional companies including Nordisk Hiss (now Motum Mitt). Functions as Nordisk Hiss's direct parent company and group platform, providing shared services, technology (M18 control system), and group-level branding.

Broad incumbents

• Mitsubishi Electric Corporation: Japan-headquartered global elevator OEM and ultimate parent of Motum Group (and therefore indirect parent of Nordisk Hiss since 2022). Operates a global elevator and escalator business with direct Swedish market presence, making it both corporate parent and a broader market incumbent competing for the same end customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nordiskhiss
• LinkedInlinkedin.com/company/nordisk-hiss

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nordisk hiss