Borough of North East PA

What Borough of North East PA does

Borough of North East, PA is a municipal government operating under Pennsylvania borough law, serving approximately 4,295 residents across its jurisdictional boundaries in Erie County. It is the northernmost town in Pennsylvania, incorporated February 27, 1834, and provides a full suite of essential municipal services including 24/7 police protection, volunteer fire services (Fuller Hose Co. No. 1 and Crescent Hose Co. No. 2), streets maintenance (~15 miles of roads), parks (Gibson, Heard Memorial, Creekside), and Freeport Beach. The Borough's revenue base is generated through property taxes, a 1% Earned Income Tax and a $52 Local Services Tax (administered by Berkheimer Tax Administrator), water and wastewater utility billing, permit and zoning fees, park and facility rental fees, and federal Community Development Block Grant allocations. The Borough also serves approximately 4,000 North East Township residents through a joint water system, bringing total water customers to roughly 8,300 across two utilities.

The Borough's underlying technical infrastructure is its Water and Wastewater Departments. The Water Authority draws approximately 92% of its supply from Lake Erie via a roughly five-mile pipeline and can purify up to 7.5 million gallons per day; the system serves ~8,300 customers across ~28 miles of water main and is a voluntary member of the national Partnership for Safe Water. The Wastewater Department operates two activated sludge treatment plants with combined capacity of 2.9 million gallons per day across ~20 miles of sanitary sewer; a $14 million PennVEST-funded upgrade completed in 2021 added a 525,000-gallon secondary clarifier, new centrifuge, chemical feed building, emergency generators, pump station, and a 5,000-foot directionally bored effluent line to Lake Erie — earning the department the Pennsylvania Rural Water Association's Wastewater System of the Year award.

Service delivery is increasingly mediated by digital platforms: a 24/7 online utility billing portal, an iWorQ-based code enforcement and zoning/permit portal, Knack-based dashboards for rental property owners/managers/tenants, and the Savvy Citizen community notification app. Governance is by elected Mayor Bobbi Jo Morey, Borough Council (seven members), and Borough Manager Patrick J. Gehrlein; the Borough Engineer is Greenman-Pedersen Inc. and legal counsel is Dan Miller, Esq. The Borough functions as an independent political subdivision under Pennsylvania law with no parent company or external ownership, accountable to residents through democratic governance rather than commercial market mechanisms.

Name

Borough of North East PA

Legal name

North East Borough

Website

https://northeastborough.com

Company type

Private

Founded year

1834

Operating status

Operating

Headcount range

11–50 employees

Short description

The Borough of North East, PA is a municipal government in Erie County, Pennsylvania serving approximately 4,295 residents with police, fire, streets, parks, water, and wastewater services, plus joint water service to ~4,000 Township residents. Revenue comes from property/EIT/LST taxes, utility billing, permits, and federal CDBG allocations.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Utilities (221), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal services
• Public safety
• Water treatment
• Wastewater management
• Community development

Headquarters

HQ city

North East

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax: Real estate taxes collected by borough-appointed tax collector. Borough has Real Estate Tax Collector on staff.
2. Earned Income Tax (EIT): 1% local earned income tax collected from residents and employers, administered by Berkheimer Tax Administrator under Pennsylvania Act 32.
3. Local Services Tax (LST): $52 per year collected from employees, prorated based on payroll periods. Exemption for employees earning less than $12,000 annually.
4. Utility Billing (Water/Wastewater): Online and phone payment options for water and wastewater services. Residents and township customers billed for water (~4,300 Borough residents + ~4,000 Township residents) and wastewater services.
5. Parks and Facility Rental Fees: Fees for park reservations including deposits and usage charges for Gibson Park, Heard Park, and Community Center rental at $10/hour.
6. Code Enforcement and Permits: Revenue from zoning certificates, occupancy permits, and code enforcement activities.
7. Rental Property Registration: Annual rental registration and inspection program under Ordinance No. 916.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Borough of North East PA is a municipal government that delivers essential public services to approximately 4,295 residents and the surrounding township. Core offerings include water treatment and distribution (capacity of 7.5 million gallons per day from Lake Erie), wastewater treatment (capacity of 2.9 million gallons per day), 24/7 police protection, volunteer fire and emergency medical services, streets maintenance, parks and recreation, garbage and recycling collection, zoning and code enforcement, and tax collection. The Borough also operates digital service platforms including an online utility billing portal, rental property dashboards, and the Savvy Citizen community notification app.

Product overview

Borough of North East PA provides municipal government services to approximately 4,295 residents. The borough operates as a unified service organization offering core public services including emergency services (police and fire), parks and recreation, streets maintenance, water treatment and distribution, wastewater treatment, tax collection, zoning and permits, and code enforcement. These services are delivered through a combination of in-house operations and online digital platforms. The borough has implemented several technology-enabled service delivery systems including an online bill payment portal, rental property management dashboards, code enforcement complaint portals, and a community notification app (Savvy Citizen) for resident communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services

Quantifiable outcome

• Processed nearly 1.5 million gallons of wastewater per day
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Pennsylvania State Senator Dan LaughlinminorStrategic or Co-development PartnerSenator Dan Laughlin conducts periodic pop-up office visits at Borough Hall to provide residents with information on state-related programs including property tax/rent rebates, PennDOT issues, unemployment compensation, veterans affairs, and senior citizen resources.
• North East TownshipcoreStrategic or Co-development PartnerJoint comprehensive planning efforts, shared parks (Freeport Beach), shared water customers (~4,000 Township residents), joint emergency management requirements, and shared community events and initiatives.
• GECAC (Greater Erie Community Action Committee)coreStrategic or Co-development PartnerGECAC provides Senior Citizen services at the North East Community Center Monday through Friday from 9AM-4PM while the community can rent the Center during other hours.
• Pennsylvania Department of Community and Economic Development (DCED)minorStrategic or Co-development PartnerAnnual CDBG allocations for community development projects including Wall Street Streetscape improvements.
• Berkheimer Tax AdministratorcoreImplementation/ SI/ Consulting PartnerContracted to collect Earned Income Tax (EIT) and Local Services Tax (LST) beginning with tax year 2012 under Pennsylvania Act 32.
• Mercyhurst University Police and SafetyminorStrategic or Co-development PartnerCooperatively works with North East Police Department along with Pennsylvania State Police and other law enforcement agencies.
• Fuller Hose Company No. 1coreStrategic or Co-development PartnerAll-volunteer fire company organized December 31, 1885. Funded annually through North East Fireman's Cherry Festival. Has certified dive team, 4 high volume tankers, pumpers, and 2 auxiliary vehicles.
• Crescent Hose Company No. 2coreStrategic or Co-development PartnerAll-volunteer fire company formed February 13, 1889. Funded annually through Cherry Festival. Operates 75' aerial heavy-duty rescue apparatus, one engine, and two BLS ambulances.
• Greenman-Pedersen Inc. (GPI)coreImplementation/ SI/ Consulting PartnerBorough Engineer providing engineering services for infrastructure projects and development.

Scale indicators13 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• North East Township: Adjacent second-class township sharing the borough's water system (with ~4,000 township customers on Borough water), joint parks (Freeport Beach), joint emergency management, and joint comprehensive planning — a directly comparable Erie County municipal entity.
• City of Corry: Small Pennsylvania city in the broader Erie region with comparable resident population, water/wastewater infrastructure, and full municipal service delivery.
• Borough of Girard: Small Erie County borough of similar size providing the same core municipal service bundle (police, water/sewer, streets, parks, code enforcement) — a direct operational peer.
• Borough of Union City: Small Erie County borough with directly comparable service mix and population scale, including a Lake-front-adjacent water and wastewater system — closest operational analog.
• Harborcreek Township: Larger Erie County first-class township adjacent to North East providing comparable municipal services including police, public works, and parks — comparable municipal governance structure at slightly larger scale.
• Borough of Edinboro: Similar small Pennsylvania borough in the Erie region providing comparable municipal services (water, wastewater, streets, police, parks) at a comparable population scale — directly comparable operating model.
• Fairview Township: Erie County township providing comparable municipal services including police, public works, and water/sewer — a peer at similar geographic and demographic scale.

Broad incumbents

• Erie Water Works: Regional potable water utility serving the broader Erie metropolitan area — comparable utility scope (drinking water treatment and distribution) but at materially larger scale.
• Erie County Department of Public Works: County-level public works agency providing roads, bridges, and stormwater services across Erie County — comparable infrastructure mandate at a broader jurisdictional scale.
• Millcreek Township: Larger adjacent Erie County municipality providing the full bundle of municipal services at greater scale — useful as a broader-incumbent comparison for service-mix and infrastructure economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BoroughNE
• LinkedInlinkedin.com/company/borough-of-north-east-pa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borough of North East PA