City of North Olmsted

Municipal Government Servicesnorth-olmsted.com

The City of North Olmsted is a municipal government in Cuyahoga County, Ohio, operating under a mayor–council structure to deliver public safety, infrastructure, recreation, and community services to its residents through a Revize-hosted portal integrated with Tyler Energov, Everbridge, and Vermont Systems WebTrac.

Company typePrivate
Founded1805
HeadquartersNorth Olmsted, OH, United States
Headcount101–250
GTM typeB2C
OfferingServices

What City of North Olmsted does

The City of North Olmsted is a municipal government entity located in Cuyahoga County, Ohio, USA, operating under a mayor–council form of government to deliver public services to its resident population. The City traces its origins to the 1805 land purchase by Aaron Olmsted from the Connecticut Land Company, and today operates an integrated set of departments including Public Safety (Police, Fire), Finance, Building, Recreation & Public Engagement, Public Service, Waste Water Treatment, and Human Resources. Service delivery spans traditional municipal functions — public safety, infrastructure maintenance, stormwater management, waste water treatment, garbage and recycling, snow and leaf collection, forestry, and animal control — alongside community programs such as the Oxcart Pantry food-assistance program, the Senior Center, the Community Cabin, and Springvale Golf Course & Ballroom.

The City runs its service operations on an enterprise technology stack centered on a Revize-CMS-hosted government portal (north-olmsted.com) integrated with three third-party SaaS modules: Tyler Energov (EnergovWeb / Civic Access) for online permitting and licensing, Everbridge for location-based emergency and informational alerts, and Vermont Systems WebTrac for recreation registration, facility rentals, and membership management. Additional digital service modules include a Citizen Request Center (for potholes, street-light issues, tree trimming), a Traffic Complaint Form, a Do Not Knock Registry, a Volunteer Opportunities portal, Civilian Fingerprinting/ WebCheck services, Block Party and Special Event Permits, and Mobile Food Unit permits. The City maintains an active social-media presence across Facebook, X (Twitter), Instagram, and YouTube.

Revenue and economic activity are tax-funded rather than commercial; the City publishes fee schedules (e.g., $35 BCI / $45 FBI / $70 combined WebCheck fingerprinting, $30 sidewalk repair permits, $10 solicitor application fees plus per-day and badge fees) and operates under the oversight of the Ohio Auditor of State. Cross-jurisdictional partnerships with the Greater Cleveland Food Bank, Cuyahoga County Office of Emergency Management, Cleveland Metroparks, and the ADAMHS Board of Cuyahoga County extend service reach. Leadership comprises Mayor Nicole Dailey Jones (since 2022), Director of Public Safety Jennifer Scofield (since January 31, 2022), and Director of Finance Carrie B. Copfer, supported by an Assistant Director of Finance. The City has held the Auditor of State Award with Distinction for 11 consecutive years.

City of North Olmsted firmographics

Firmographics

Name: City of North Olmsted
Legal name: City of North Olmsted
Website: https://north-olmsted.com
Company type: Private
Founded year: 1805
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of North Olmsted is a municipal government in Cuyahoga County, Ohio, operating under a mayor–council structure to deliver public safety, infrastructure, recreation, and community services to its residents through a Revize-hosted portal integrated with Tyler Energov, Everbridge, and Vermont Systems WebTrac.
Ownership category
akta.pro rank

City of North Olmsted industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Electric, Gas & Sanitary Services (4900), Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Stormwater Management & MS4 Compliance Services (BPALAMAL), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal government services
Public safety services
Permitting and licensing
Community recreation programs
Wastewater and stormwater management

Where City of North Olmsted is headquartered

Location

Headquarters

HQ city: North Olmsted, OH
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of North Olmsted business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Pricing tiers

Model	Billing	Price
Other	Pay-as-you-go	Solicitor/Peddler Permit
Unit Pricing	Pay-as-you-go	Fingerprinting Services - WebCheck
Other	Pay-as-you-go	Rolled Prints (Electronic) - Residents
Unit Pricing	Pay-as-you-go	Rolled Prints - Others
One time/ perpetual license	Pay-as-you-go	Sidewalk Repair Permit

Distribution channels4 records

Marketing channels7 records

City of North Olmsted product offering

Product offering

Core offering

The City of North Olmsted is a municipal government that delivers essential public services to residents of North Olmsted, Ohio, including public safety (police, fire, emergency response), infrastructure (roads, stormwater management, wastewater treatment), permitting and licensing (building, zoning, engineering, special events), recreation programs, senior services, food assistance (Oxcart Pantry), and civic administration. Services are accessed via walk-in at City Hall, through an online self-service portal integrating Tyler Energov, Everbridge, and Vermont Systems WebTrac, and through department-specific locations across the city.

Product overview

The City of North Olmsted Government Portal is a comprehensive municipal website that provides residents access to city services through a unified platform architecture. The core offering includes the main government portal supplemented by integrated modules for Enterprise Permitting and Licensing (Tyler Energov), City Alert System (Everbridge), and Recreation Registration (Vermont Systems WebTrac). Additional service modules include Traffic Complaint Forms, Citizen Request Center, Volunteer Opportunities Portal, Do Not Knock Registry, Civilian Fingerprinting Services, Block Party/Parade Permits, and Mobile Food Unit Permits. The platform is powered by Revize CMS and connects residents with all major city departments including Public Safety, Recreation, Finance, Building, and Public Service.

Differentiator

Problem solved

Functional benefit

Products and services

City of North Olmsted Government Portal Official municipal website and unified digital gateway for North Olmsted residents providing access to city services, department information, news, permits, alerts, and civic engagement tools.
Enterprise Permitting and Licensing Platform (Civic Access) Online permitting and licensing platform powered by Tyler Energov that allows residents and contractors to apply and pay for building permits, rental unit registration, zoning permits, engineering permits, and property maintenance complaints.
City Alert System Emergency and informational notification system powered by Everbridge that enables residents to opt-in to location-based alerts via phone calls, text messaging, and email for safety, events, refuse delays, and city hall closings.
Recreation Registration System (WebTrac) Online recreation management platform by Vermont Systems that enables Parks and Recreation activity registration, facility rentals, membership management, donations, and program enrollment.
Civilian Fingerprinting Services (WebCheck) BCI and FBI background check and fingerprinting services offered by appointment for employment, licensing, and volunteer purposes, with tiered pricing (BCI only $35, FBI only $45, both $70).
Oxcart Pantry Food Assistance Program Food assistance program serving North Olmsted residents experiencing need, operating as a member agency of the Greater Cleveland Food Bank, with case management support.
Wastewater Treatment and Stormwater Management Municipal wastewater treatment and stormwater management services, including the Spruce Stormwater Wetland Basin providing 4.5 million gallons of stormwater storage to reduce basement flooding, and the South Interceptor Sanitary Equalization Tank project adding 1.5 million gallons of sanitary sewage storage capacity.

Quantifiable outcome

11 consecutive years of Auditor of State Award with Distinction recognizing financial transparency and accountability
+1 more outcomes

Companies that use City of North Olmsted

Customer profile

Segments1 record

Ideal customer profiles2 records

City of North Olmsted technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

City of North Olmsted partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core and minor.

Greater Cleveland Food BankcoreStrategic or Co-development PartnerThe Oxcart Pantry is a proud member agency of the Greater Cleveland Food Bank, receiving food assistance and support for the city's food assistance programs serving North Olmsted residents experiencing need.
Cuyahoga County Office of Emergency ManagementcoreStrategic or Co-development PartnerPartnered with volunteers from Team Rubicon, Southern Baptist Convention Disaster Relief Ohio, and Crisis Cleanup to establish a hotline for residents to request assistance with tree and yard debris removal following storm damage.
Cleveland MetroparksminorStrategic or Co-development PartnerCleveland Metroparks notified the City of the Valley Parkway Bridge closure near the Rocky River Nature Center for bridge repairs, requiring coordination on pedestrian and vehicular traffic detours.
ADAMHS Board of Cuyahoga CountyminorStrategic or Co-development PartnerPartnership with ADAMHS Board and Brave Technology Co-Op to launch the Cuyahoga County Overdose Prevention Network (COPN) App to help prevent overdose and save lives through technology.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

City of North Olmsted competitors and assessment

Company assessment

Broad incumbents

Tyler Technologies: Provider of the Energov enterprise permitting platform deployed by North Olmsted. Serves thousands of municipal governments with comparable civic technology needs across permitting, licensing, and public administration.
CivicPlus: Vendor of municipal government websites and civic engagement software used by cities of similar size. Provides the digital service architecture that supports resident-facing portals analogous to North Olmsted's online offering.

Direct peers

City of Avon Lake: Adjacent northeast Ohio lakeside community of comparable size. Delivers the same core municipal functions — public safety, recreation, public service, and permitting — through a similar mayor-council structure.
City of Bay Village: West-shore Cuyahoga County suburb of comparable size and suburban residential character. Delivers similar municipal services including police, fire, recreation, and public works to a peer demographic base.
City of Westlake: Adjacent Cuyahoga County suburb of comparable residential profile and population (~32,000). Operates similar municipal services including public safety, recreation, and infrastructure maintenance with the same Ohio regulatory backdrop.
City of Avon: Lorain County suburb across the Cuyahoga County line with similar population size and growth profile. Operates comparable municipal services under Ohio local government structure.
City of Fairview Park: Cuyahoga County municipality of similar scale and profile. Operates the same constellation of municipal departments (public safety, service, recreation) under Ohio local government law.
City of Rocky River: West-side Cuyahoga County suburb of similar size and demographics. Provides a directly comparable municipal service portfolio including police, fire, recreation, and infrastructure programs serving a comparable resident base.
City of Berea: Southwest Cuyahoga County municipality with comparable population and operating scope. Provides overlapping services including police, fire, recreation, and infrastructure maintenance under the same state regulatory environment.
City of Lakewood: Cuyahoga County municipality with similar mayor-council governance structure. Operates overlapping municipal functions (public safety, recreation, permitting, infrastructure) at slightly larger scale but with the same regional partners and civic charter framework.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

City of North Olmsted financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of North Olmsted leadership team

Management profile

Number of profiles

Profiles6 records

City of North Olmsted funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of North Olmsted M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of North Olmsted

What does City of North Olmsted do?

Is City of North Olmsted a public or private company?

City of North Olmsted is a private company. It is classified as state government owned and is currently operating.

When was City of North Olmsted founded?

City of North Olmsted was founded in 1805. It employs 101 to 250 people.

Where is City of North Olmsted based?

City of North Olmsted is headquartered in North Olmsted, OH, United States, in the North America region.

Who are City of North Olmsted's main competitors?

Broad incumbents on record are Tyler Technologies and CivicPlus. Direct peers are City of Avon Lake, City of Bay Village, City of Westlake, City of Avon, City of Fairview Park, City of Rocky River, City of Berea and City of Lakewood.

Does City of North Olmsted have an API?

No public API is recorded for City of North Olmsted.

What industry is City of North Olmsted in?

City of North Olmsted's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPALAMAL, Stormwater Management & MS4 Compliance Services. Its NAICS code is 2213 and its SIC code is 4900.