Swyddfa Comisiynydd Heddlu a Throsedd Gog. Cymru/Office of the Police & Crime Commissioner N. Wales

What Swyddfa Comisiynydd Heddlu a Throsedd Gog. Cymru/Office of the Police & Crime Commissioner N. Wales does

The Office of the Police and Crime Commissioner (OPCC) for North Wales is a UK statutory public body established under the Police Reform and Social Responsibility Act 2011 and operating from Police Headquarters at Glan y Don, Colwyn Bay, Conwy. The OPCC functions as the elected local governing body for policing in the North Wales region, headed by Police and Crime Commissioner Andy Dunbobbin and Deputy Commissioner Wayne Jones, with Stephen Hughes as Chief Executive and Kate Jackson as Chief Finance Officer. Its statutory duties are to set policing priorities for North Wales Police, decide the police budget, hold the Chief Constable to account, commission victim services, and engage the public on policing matters. The office is built around a core team of approximately five staff and operates bilingually in English and Welsh to serve the region's population.

The OPCC's deliverables include the Police and Crime Plan 2025-2028 as its strategic framework, the commissioned Victim Help Centre in St Asaph (delivered through Victim Support), accessibility services comprising the BSL Hub and Easy Read Hub, the OPCC Newsletter, and community funding programmes including the Eich Cymuned, Eich Dewis participatory grant scheme and the £100,000 Innovate to Grow Fund. Oversight is delivered through the Independent Custody Visiting Scheme, the Strategic Executive Board, Joint Audit Committee, and HMICFRS inspection responses. Core technology consists of standard UK government IT infrastructure with UK GDPR and Data Protection Act 2018 compliance; Google Analytics is used for website measurement, and no proprietary platforms or AI systems are disclosed.

The OPCC does not sell products or services commercially. It is funded through the policing precept (a council tax levy) and central government grants. Distribution occurs via the public-facing website and headquarters, formal partnerships with North Wales Police, Victim Support and other third-sector commissioned providers, and pan-Wales collaboration through the four-Wales Police and Crime Commissioners body. The 'customer base' is the geographically defined resident population of North Wales, served through universal statutory access rather than commercial segmentation.

Name

Swyddfa Comisiynydd Heddlu a Throsedd Gog. Cymru/Office of the Police & Crime Commissioner N. Wales

Legal name

Office of the Police and Crime Commissioner North Wales

Website

https://northwales-pcc.gov.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Office of the Police and Crime Commissioner for North Wales is a statutory UK public body that sets policing priorities, manages the police budget, and holds the Chief Constable to account for North Wales Police.

Ownership category

akta.pro rank

Product category

Public Safety and Policing Governance

NAICS

Police Protection (92212), Justice, Public Order, and Safety Activities (9221)

akta.pro industry

PRIMARYBPAIAGAA

Police Services (Patrol, Response & Community Policing)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

Keywords

• Policing oversight services
• Victim support services
• Community safety funding
• Police accountability governance
• Crime reduction commissioning

Headquarters

HQ city

Colwyn Bay

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Public Funding: Funded through policing precept and government grants as a statutory body responsible for setting policing priorities, holding the Chief Constable to account, and managing the police budget for North Wales.

Distribution channels3 records

Marketing channels5 records

Core offering

The OPCC North Wales is the statutory governing body for policing in North Wales, responsible for setting policing priorities through the Police and Crime Plan, holding the Chief Constable to account, deciding the police budget, commissioning victim and community safety services (such as the Victim Help Centre), and administering community grant programmes (Eich Cymuned Eich Dewis and the Innovate to Grow Fund). It also runs accessibility services (BSL Hub and Easy Read Hub) and an independent custody visiting scheme, all funded through the policing precept and government grants rather than commercial sales.

Product overview

The Office of the Police and Crime Commissioner North Wales (SCHTh Gogledd Cymru) is a government oversight body, not a commercial product company. Its primary offerings include the Police and Crime Plan 2025-2028 as its strategic policy framework, the commissioned Victim Help Centre service for crime victims, and accessibility services including the BSL Hub and Easy Read Hub. Additional services include the OPCC Newsletter for public communication, the Eich Cymuned Eich Dewis community funding initiative, the Innovate to Grow innovation fund, and the Independent Custody Visiting scheme for oversight. The organization operates bilingually in English and Welsh.

Differentiator

Problem solved

Functional benefit

Products and services

• Victim Help Centre A commissioned service based in St. Asaph that provides support to all victims of crime in North Wales, delivered through Victim Support as a key statutory service under the Commissioner's remit.
• Police and Crime Plan 2025-2028 The strategic plan outlining the key areas North Wales Police will be expected to deliver on, addressing issues that matter to local people alongside national policing requirements.
• BSL Hub A hub providing British Sign Language video content explaining the Police and Crime Plan and hate crime information for deaf community members in North Wales.
• Easy Read Hub A hub providing Easy Read documents about policing and crime-related topics including privacy, hate crime, stop and search, mate crime, Police and Crime Commissioners in Wales, and annual reports.
• Innovate to Grow Fund An innovation fund of £100,000 designed to support community-led initiatives that help prevent and reduce crime across the North Wales region.
• Eich Cymuned, Eich Dewis (Your Community, Your Choice) A community grant scheme administered by the OPCC, North Wales Police, and North Wales Police and Community Trust (PACT) that allows local communities to vote on projects receiving funding for community safety initiatives.
• Independent Custody Visiting Scheme A comprehensive framework for conducting independent custody visits to ensure transparency and accountability within police custody facilities in North Wales.
• OPCC North Wales Newsletter Bi-weekly newsletter distributed via Outlook containing the latest news and developments from the Office, as well as details about events.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• North Wales PolicecoreStrategic or Co-development PartnerPrimary strategic partner through shared service and information sharing agreements. The OPCC holds the Chief Constable to account and sets policing priorities for North Wales Police.
• Victim Support (Victim Help Centre)coreStrategic or Co-development PartnerCommissioned service providing support to all victims of crime, based in St. Asaph. One of the vital services commissioned by the Police and Crime Commissioner.
• Third Sector PartnerscoreStrategic or Co-development PartnerVarious third sector organizations working on crime prevention, victim support, and community safety across North Wales.
• Criminal Justice PartnerscoreStrategic or Co-development PartnerPartners in the criminal justice system including courts, probation services, and other agencies working to reduce crime and support victims.
• Local AuthoritiescoreStrategic or Co-development PartnerWorking in partnership with local authorities across North Wales on community safety, crime reduction, and public protection initiatives.
• Police and Crime Commissioners WalescoreStrategic or Co-development PartnerAll four PCCs in Wales collaborate on matters affecting policing and crime reduction across Wales.
• HMICFRS (Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services)minorOthersExternal inspection body that conducts inspections of police forces. The OPCC publishes inspection reports and responds to recommendations.
• North Wales Public Sector Equality NetworkminorStrategic or Co-development PartnerNetwork of public sector organizations working together on equality and diversity matters across North Wales.
• PACT (Police and Communities Together)coreStrategic or Co-development PartnerPolice and Communities Together - a charity working with the OPCC and North Wales Police to engage communities and support local policing initiatives.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mayor's Office for Policing and Crime (MOPAC): Direct peer — the London equivalent police oversight body, holding the Metropolitan Police Commissioner to account and setting policing priorities and budget, parallel to the OPCC North Wales role but on a much larger scale and governed by the Mayor rather than an elected PCC.
• Police and Crime Commissioner for Sussex: Direct peer — an English elected Police and Crime Commissioner office with the same statutory duties under the 2011 Act as OPCC North Wales, including setting the police budget, holding the Chief Constable to account, and commissioning victim services.
• West Yorkshire Mayor's Office for Policing and Crime: Direct peer — another English city-region policing oversight body holding the Chief Constable to account and setting police budget and priorities, serving the same governance function as OPCC North Wales.
• Office of the Police and Crime Commissioner for South Wales: Direct peer — the South Wales equivalent of the OPCC North Wales, performing the same statutory policing oversight role under the Police Reform and Social Responsibility Act 2011, but serving the South Wales region.
• Greater Manchester Mayor's Office for Policing and Crime: Direct peer — the Greater Manchester city-region police oversight body, structured similarly to OPCC North Wales with statutory responsibility for setting policing priorities and holding the Chief Constable to account, but anchored to a directly elected Mayor.
• Office of the Police and Crime Commissioner for Dyfed-Powys: Direct peer — a Welsh Police and Crime Commissioner office covering the Dyfed-Powys police area, with identical statutory responsibilities and bilingual Welsh/English operations to OPCC North Wales.
• Office of the Police and Crime Commissioner for Gwent: Direct peer — the Gwent regional equivalent, performing the same PCC oversight, commissioning, and accountability functions for Gwent Police as OPCC North Wales performs for North Wales Police.

Regional players

• Scottish Police Authority: Comparable policing oversight body for Scotland, holding the Chief Constable of Police Scotland to account and setting strategic priorities — analogous to OPCC North Wales but operating under Scottish governance arrangements rather than an elected commissioner model.

Broad incumbents

• Police and Crime Commissioners Wales (Wales PCC Collaboration): Wales-wide collaboration body covering all four Welsh PCCs (including OPCC North Wales) for joint policy and commissioning work — directly comparable as the umbrella mechanism through which OPCC North Wales coordinates national-level policing matters.

Others

• HMICFRS (His Majesty's Inspectorate of Constabulary and Fire & Rescue Services): External inspectorate that inspects and reports on police force effectiveness, including North Wales Police — adjacent to OPCC North Wales as the regulatory body whose findings feed into the OPCC's accountability framework and HMICFRS reports are formally published by the OPCC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/opccnorthwales

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swyddfa Comisiynydd Heddlu a Throsedd Gog. Cymru/Office of the Police & Crime Commissioner N. Wales