York & North Yorkshire Office for Policing, Fire, Crime and Commissioning.

What York & North Yorkshire Office for Policing, Fire, Crime and Commissioning. does

The York and North Yorkshire Office for Policing, Fire, Crime and Commissioning (OPFCC) is a statutory public-sector oversight body operating as a directorate within the York and North Yorkshire Combined Authority. It oversees North Yorkshire Police and North Yorkshire Fire and Rescue Service on behalf of the public, holds the Chief Constable and Chief Fire Officer to account through scrutiny and strategic planning (Police and Crime Plan, Fire and Rescue Plan 2025-2029), commissions victim support services (Supporting Victims, Restorative Justice, ASB Case Review, Community Remedy), distributes Community Fund grants to community safety projects, and convenes neighbourhood policing, anti-social behaviour reduction and road safety programmes such as Operation Snap and Operation Tornado. The portfolio is delivered through a combination of the Policing, Fire and Crime Directorate's own staff (47 posts including the Director, two Heads of Service and ten managers), commissioned third-party providers (IDAS, Survive, Practice Plus Group, Mountain Healthcare, Ivison Trust), purpose-built facilities (the £3m Acer House Victims' Centre), mobile applications (Start Safe, Stay Safe) and grant-funded community partners.

The technology stack is not proprietary: the OPFCC operates a public-facing website (northyorkshire-pfcc.gov.uk) built on standard CMS tooling with Google Analytics and SearchWP measurement, embedded YouTube live streams for scrutiny meetings, the Start Safe Stay Safe iOS/Android reporting app, and process automation within North Yorkshire Police such as Operation Snap's desktop evidence-processing workflow. AI capability is modest and externally procured, encompassing facial recognition use by North Yorkshire Police (subject of public scrutiny by the Deputy Mayor on 13 July 2026) and structured digital-evidence processing; no in-house models or patented systems are disclosed. Underlying technology is therefore a thin layer of consumer-grade digital tools wrapped around a labour-intensive statutory governance process rather than a software product.

The organisation is not a commercial enterprise: it has no revenue model, no pricing and no shareholders. Funding flows from police and fire precepts collected through council tax, Home Office grants (including £1,946,579 of Safer Streets Mission funding in the first mayoral year), and Combined Authority allocations, with capital deployed into facilities (Acer House, Ripon joint station) and grants (Community Fund disbursements exceeding £2.6m across 340 local projects). The directorate serves the entire York and North Yorkshire population plus an annual transient tourist footprint of more than 30 million visitors, with indirect oversight of statutory services rather than direct delivery, making its go-to-market equivalent a 'commission-and-oversee' public-sector model rather than a commercial sales motion.

Name

York & North Yorkshire Office for Policing, Fire, Crime and Commissioning.

Legal name

York and North Yorkshire Combined Authority – Policing, Fire and Crime Team

Website

https://northyorkshire-pfcc.gov.uk

Company type

Public

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

The statutory oversight body for policing and fire services across York and North Yorkshire, operating within the York and North Yorkshire Combined Authority. It holds chief officers accountable, commissions victim support services, and disburses community safety grants under elected mayoral leadership.

Ownership category

akta.pro rank

Product category

Public Safety Governance and Oversight

NAICS

Justice, Public Order, and Safety Activities (922), Police Protection (922120), Fire Protection (92216), Fire Protection (922160), Public Administration (92)

akta.pro industry

PRIMARYBPAKAFAJ

Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch)

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYEUAHALAE

Incident Command System (ICS) & Emergency Management Training/Exercises (Tabletop/Drills)

Energy, Utilities & Environment/Environmental Compliance, Monitoring & Consulting/Emergency Response Planning & Spill/Incident Preparedness

Keywords

• Public safety oversight
• Victim support services
• Crime reduction programs
• Community safety grants
• Police accountability

Headquarters

HQ city

Harrogate

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public sector funding: Government-funded organization receiving funding through combined authority arrangements and Home Office grants to deliver policing oversight, fire oversight, crime reduction, and victim support services to the York and North Yorkshire region.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The OPFCC is the statutory oversight and commissioning body for policing, fire and crime services across York and North Yorkshire. It holds the Chief Constable and Chief Fire Officer to account; sets strategic priorities via the Police and Crime Plan and the Fire and Rescue Plan 2025-2029; commissions free victim support services; runs the Community Fund grant programme; and engages the public through live-streamed scrutiny meetings, the Youth Commission, and the Start Safe Stay Safe mobile app. Direct delivery is via in-house teams and commissioned providers.

Product overview

The York and North Yorkshire Office for Policing, Fire, Crime and Commissioning (OPFCC) provides a portfolio of public safety services including victim support programs (Supporting Victims, Restorative Justice, ASB Case Review), community safety initiatives (Community Fund grants, Youth Commission), and technology-enabled services (Acer House Victims' Centre, Start Safe Stay Safe app, Operation Snap for digital evidence). The OPFCC oversees policing and fire service governance, commissions victim services, and facilitates community engagement through online public meetings and neighbourhood policing programs like Operation Tornado. The organization does not operate a single unified software product but rather delivers government services through a combination of commissioned service providers, physical facilities, mobile applications, and governance processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Supporting Victims Service Free practical and emotional support service for people in York and North Yorkshire affected by crime, including those who have not reported to police. Delivered via an in-house team with referrals to commissioned providers such as IDAS, Survive, Ivison Trust, and Practice Plus Group.
• Acer House Victims' Centre (SARC and CSAAS) 24/7 SARC and CSAAS service for adult and child victims of rape and sexual assault, including forensic medical examinations and video-recorded interviews, delivered via Mountain Healthcare at the purpose-built Acer House facility in York.
• Community Fund (grant programme) Grant programme providing funding to local community projects that help communities be and feel safer in York and North Yorkshire. Open to local organisations via an online application process.
• Youth Commission Peer-led research and youth-led accountability initiative that has operated for over ten years, enabling young people across York and North Yorkshire to conduct research, shape priorities, and hold authorities to account on policing and community safety issues.
• Restorative Justice Restorative Justice service enabling victims of crime to communicate with the offenders responsible for the harm caused, with reported outcomes of 85% victim satisfaction and a 14% reduction in reoffending.
• Community Remedy Statutory process that gives victims of low-level crime and anti-social behaviour greater influence over how perpetrators are held to account, governed by the Anti-Social Behaviour, Crime and Policing Act 2014.
• ASB Case Review Statutory multi-agency review process triggered when a victim has reported three incidents of anti-social behaviour within six months, enabling collective review by police, the council, and housing providers.
• Operation Snap (Digital Evidence Submission) Public-facing digital evidence submission service allowing the public to send North Yorkshire Police dashcam or doorbell footage of moving traffic offences for processing by a desktop investigation team, supporting road safety enforcement.
• Crucial Crew (Youth Safety Education) Annual safety education workshop programme delivered to approximately 12,000 Year 6 pupils across North Yorkshire, covering road safety, anti-social behaviour awareness, fire prevention, and water safety.
• Start Safe, Stay Safe Mobile App Public-facing mobile application available on iOS and Android that enables reporting of street, town and city-centre incidents of harassment and abuse, supporting pattern analysis by authorities.
• NotMyChild (Youth Safety Campaign and Resources) Dedicated campaign and resource hub addressing youth safety concerns across York and North Yorkshire as part of the OPFCC's community safety portfolio.

Quantifiable outcome

• 32 new Police Constables and 20 new PCSOs recruited through £1.9m Safer Streets investment
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Partnerships

Seven partnerships are on record, tiered core and major.

• North Yorkshire PolicecoreStrategic or Co-development Partner · 2 May 2024Core policing partner. Mayor holds Chief Constable to account for efficient and effective local police service. Police and Crime Plan sets priorities. Joint investment in facilities including Ripon station (£926,000) and neighbourhood policing boost (£1.9m).
• North Yorkshire Fire and Rescue ServicecoreStrategic or Co-development PartnerCore fire service partner. Mayor holds Chief Fire Officer to account. Fire and Rescue Plan 2025-2029 sets strategic direction. Joint facilities investment and co-location at Ripon station.
• York and North Yorkshire Combined AuthoritycoreStrategic or Co-development PartnerParent organization. PFCD is a directorate within the Combined Authority. Mayor leads the Combined Authority with responsibility for policing and fire oversight.
• Mountain Healthcare (Kier Places)coreImplementation/ SI/ Consulting PartnerProvider of SARC services at Acer House. Kier Places delivered the building project for the new victims' centre (£3m investment).
• IDAS (Independent Domestic Abuse Services)coreImplementation/ SI/ Consulting PartnerCommissioned provider of domestic abuse community-based support services including refuge accommodation, IDVAs, and specialist support for victims and survivors.
• Practice Plus GroupmajorImplementation/ SI/ Consulting PartnerCommissioned for Liaison and Diversion services (supporting individuals in contact with criminal justice system) and Reconnect services (prison release support).
• North Yorkshire Police Fire and Crime PanelmajorStrategic or Co-development PartnerStatutory oversight panel that confirms appointment of Deputy Mayor for Policing, Fire and Crime (confirmed Jo Coles appointment on 12 June 2024).

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• West Yorkshire Combined Authority: Combined authority with a mayor who serves as PCC for West Yorkshire Police. Comparable structure for police governance, strategic planning, and victim service commissioning in a metropolitan region.
• Mayor's Office for Policing and Crime (MOPAC): London mayoral office responsible for policing oversight and commissioning victim services in the capital. Closest functional peer in terms of mayor-led democratic accountability over a regional police force.
• West Midlands Combined Authority: Combined authority with mayor-led policing responsibilities across the West Midlands. Performs analogous oversight, scrutiny, and commissioning functions over a regional police force.
• South Yorkshire Mayoral Combined Authority: Mayoral combined authority covering South Yorkshire. Holds policing responsibilities analogous to the York and North Yorkshire OPFCC model, including oversight of South Yorkshire Police and community safety commissioning.
• Staffordshire Police, Fire and Crime Commissioner: Combined Police, Fire and Crime Commissioner for Staffordshire. One of the few single-office holders covering police AND fire oversight, structurally the closest UK peer to the York and North Yorkshire PFCC model.
• Greater Manchester Combined Authority: Mayoral combined authority with statutory responsibility for policing and fire oversight across Greater Manchester. Operates a directly analogous combined police/fire governance model with commissioning of victim and community safety services.
• Hampshire and Isle of Wight Police and Crime Commissioner: PCC for Hampshire and Isle of Wight. Holds the same statutory duties for police oversight, victim support commissioning, and community safety funding as the York and North Yorkshire OPFCC.
• Northumbria Police and Crime Commissioner: PCC for Northumbria overseeing policing across the North East. Comparable statutory role, victim commissioning portfolio, and community engagement mechanisms for a regional English police area.
• Devon, Cornwall and Isles of Scilly Police and Crime Commissioner: PCC for Devon, Cornwall and Isles of Scilly. Performs equivalent oversight, commissioning and community safety functions across a large, predominantly rural English police area similar in geography to North Yorkshire.
• Cleveland Office of the Police and Crime Commissioner: PCC for Cleveland with statutory responsibility for police oversight, victim commissioning, and community safety grants. Directly comparable role, scope, and funding structure for a regional English police area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ynydeputymayor
• YouTubeyoutube.com/channel/UC3Vl-EHowLfUdwI3GN-wubw/live
• Facebookfacebook.com/ynydeputymayor
• Instagraminstagram.com/ynydeputymayor
• LinkedInlinkedin.com/company/office-of-the-police-and-crime-commissioner-for-north-yorkshire

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about York & North Yorkshire Office for Policing, Fire, Crime and Commissioning.