North Shore Community Resources Society

What North Shore Community Resources Society does

North Shore Community Resources Society (NSCR) is a non-profit society founded in 1976 and headquartered at Capilano Mall in North Vancouver, British Columbia, serving the North Shore region including the City and District of North Vancouver, West Vancouver, Bowen Island, and Lions Bay. The organization designs and delivers five interconnected program lines: Child and Family Programs (including the Child Care Resource and Referral (CCRR) program and a free lending library for early childhood educators), Seniors and Caregivers Programs (including Better at Home, Caregiver Support, Seniors One Stop, Social Prescribing, and Community Connectors), Community Services (Information North Shore, the Community Volunteer Income Tax Program, Inter-Agency Network, Democracy Cafe, and InterGenNS), Legal Programs (Family Law Advocate, Legal Advocacy, and Legal Information and Assistance as a Legal Aid BC Community Partner), and Volunteer Programs. NSCR also operates a West Vancouver satellite office dedicated to CCRR services, opened in 2024.

NSCR's revenue model is grant-funded rather than commercial. Primary funding flows from the Province of British Columbia, the Government of Canada, and three municipal governments (City of North Vancouver, District of North Vancouver, City of West Vancouver), supplemented by program-specific support from United Way (Better at Home), Legal Aid BC, Vancouver Coastal Health, SMART Fund, and corporate donors such as Neptune Terminals and Ratcliff & Company. Individual donations are processed via CanadaHelps. With the exception of a $160 Responsible Adult Course, all programs are delivered free of charge to community members. The go-to-market is community-led: awareness is built through the multi-site website, bi-monthly newsletters (The Grapevine and the main NSCR newsletter), Instagram and Facebook (@nscrconnect, NSCRConnect), community events and expos, the Inter-Agency Network, and partner referrals from government agencies, libraries, healthcare providers, and peer non-profits.

Operationally, NSCR runs with a management team led by Executive Director Nadir Surani (appointed 2026 after seven years' tenure internally) and a Board of Directors chaired by Meredith Kennedy, supported by program managers for community engagement, legal services, and marketing, plus a staff of approximately 30 named program, advocacy, and administrative roles across the five program lines. The organization celebrated its 50th anniversary in June 2026 and was a 2025 Non-Profit of the Year finalist at the North Vancouver Chamber of Commerce Business Excellence Awards.

Name

North Shore Community Resources Society

Legal name

North Shore Community Resources Society

Website

https://nscr.ca

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

North Shore Community Resources Society is a North Vancouver-based non-profit, founded 1976, delivering free child care referral, seniors support, community legal aid, and volunteer programs to residents of the North Shore region of British Columbia, funded primarily by government grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Community social services
• Childcare resource referral
• Seniors support programs
• Community legal advocacy
• Volunteer coordination services

Headquarters

HQ city

North Vancouver

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Primary funding from government sources including Province of British Columbia, Government of Canada, and municipal governments to support various community programs.
2. Donations: Donations from individuals and organizations including proceeds from events such as the Craft Beer Festival. The organization accepts charitable donations through CanadaHelps.
3. Professional Services Fees: Some programs such as the Responsible Adult Course for Family Child Care business are offered for a fee ($160).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

NSCR is a non-profit society that designs and delivers free community programs across five interconnected service lines: Child and Family Programs (including the CCRR child care resource and referral service and an early-childhood lending library), Seniors and Caregivers Programs (Better at Home, Caregiver Support, Seniors One Stop, Social Prescribing), Community Services (Information North Shore, income tax clinic, InterGenNS, Democracy Café), Legal Programs (family law advocacy, legal advocacy, legal information and assistance as a Legal Aid BC Community Partner), and Volunteer Programs. Most services are provided free of charge, funded by government grants and donations, with a small number of fee-based professional courses such as the Responsible Adult Course.

Product overview

North Shore Community Resources Society is a non-profit organization offering a portfolio of community service programs organized into five main areas: Child and Family Programs (including CCRR, lending library, and ECE workshops), Seniors and Caregivers Programs (including Better at Home, Caregiver Support, and Seniors One Stop), Community Services (including Information North Shore, tax clinic, and housing advocacy), Legal Programs (family law, legal advocacy, and legal information), and Volunteer Programs. These programs operate as distinct but interconnected services sharing the common mission of enhancing wellbeing, social connections, empowerment, and community participation on the North Shore.

Differentiator

Problem solved

Functional benefit

Brands

• Community Services: Information North Shore, Income Tax Clinic, Housing List, Inter-Agency network, Democracy Café, InterGenNS, and volunteer connection programs
• Child and Family Programs
• Seniors and Caregivers
• Legal Programs
• Volunteer Programs

Quantifiable outcome

• 96.4% of tax clinic users live on the North Shore and over half are seniors over 65 years old

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Legal Aid BCcoreStrategic or Co-development PartnerLegal Aid BC is a Community Partner with NSCR's Legal Information and Assistance Program, providing access to legal services for low-income individuals.
• United Way: Better at HomecoreStrategic or Co-development PartnerUnited Way is a key partner supporting NSCR's Better at Home program which provides practical support services to seniors allowing them to remain independent at home.
• Ratcliff & CompanyminorStrategic or Co-development PartnerLaw firm partner supporting NSCR's legal advocacy programs through professional expertise and guidance.
• Vancouver Coastal HealthcoreStrategic or Co-development PartnerRegional health authority partner providing support for seniors programs, mental health peer support, and health-related community initiatives through InterGenNS and other programs.
• North Shore Volunteer Fair PartnersminorStrategic or Co-development PartnerSeven North Shore organizations collaborated to host the first North Shore Volunteer Fair in May 2023, with 27 organizations participating.
• 211 British ColumbiaminorStrategic or Co-development PartnerPartnership with 211 BC helpline for connecting residents to community resources and services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NSCRConnect
• Instagraminstagram.com/nscrconnect/?hl=en
• LinkedInlinkedin.com/company/north-shore-community-resources-society

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Shore Community Resources Society