NWS-Nama Water Services
- Company typePrivate
- Founded2020
- HeadquartersMuscat, Oman
- Headcount101–250
- GTM typeB2C
- OfferingServices
NWS-Nama Water Services firmographics
Firmographics- Name
- NWS-Nama Water Services
- Legal name
- Oman Water and Wastewater Services Company S.A.O.C.
- Website
- https://nws.nama.om
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
NWS-Nama Water Services industry classification
Industry- Product category
- Water and Wastewater Utility Services
- NAICS
- Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
- akta.pro secondary industries
- Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK), Onsite/Decentralized Reuse Utilities (District/Building‑Scale Reuse as a Service) (EUANAGAH)
Keywords
Where NWS-Nama Water Services is headquartered
LocationHeadquarters
- HQ city
- Muscat
- HQ country
- Oman
- HQ region
- Middle East
Offices1 record
Markets served
NWS-Nama Water Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others
Revenue model
- Water Supply Services: Water supply tariffs charged per cubic meter. Residential customers (citizens with two accounts or less) pay OMR 0.66 per cubic meter. Non-citizen residential and citizens with more than two accounts pay OMR 0.770 per cubic meter. Commercial and government customers pay OMR 1.320 per cubic meter.
- Wastewater/Sewage Services: Monthly sewage fees charged at OMR 2.100 for residential and OMR 5.250 for commercial and government. Wastewater tariffs of OMR 0.154 for residential and OMR 0.231 for commercial.
- New Connection Fees: One-time fees for new water and wastewater connections. Residential connections: OMR 200 + VAT OMR 10. Non-residential connections: OMR 600-1300 + VAT depending on building area.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Citizen Residential (two accounts or less) |
| Subscription | Monthly | Citizen Residential (more than two accounts) |
| Subscription | Monthly | Non-Citizen Residential |
| Subscription | Monthly | Commercial |
| Subscription | Monthly | Government |
| Unit Pricing | Pay-as-you-go | Residential New Connection |
| Unit Pricing | Pay-as-you-go | Non-Residential New Connection |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
NWS-Nama Water Services product offering
Product offeringCore offering
NWS-Nama Water Services (legal name: Oman Water and Wastewater Services Company S.A.O.C.) operates as the national water and wastewater utility across all Omani governorates except Dhofar. The company supplies potable water (via desalination, transmission, and distribution networks), collects and treats sewage through more than 60 sewage treatment plants, reuses treated effluent, and operates the Al Ansab Wetland as an environmental conservation site. It also delivers prepaid smart metering, bill payment, leak reporting, appointments, meter replacement, and laboratory water-quality testing through an e-services portal, mobile apps, call center (1442), and WhatsApp assistant (Nada).
Product overview
Nama Water Services (NWS) is a utility company providing water supply and wastewater services across Oman's governorates (excluding Dhofar). The company operates as a unified service platform offering both core water/wastewater services and supporting infrastructure services. Core offerings include prepaid water meters, bill payment systems, leak reporting, and appointment booking through their e-services portal. The Al Ansab Wetland represents their environmental/eco-tourism product. The supplier hub provides vendor registration, SME registration, and tanker registration services. All services are accessible via their bilingual (Arabic/English) website and mobile applications for iOS and Android.
Differentiator
Problem solved
Functional benefit
Brands
- Kafu: Employee recognition initiative enabling peer-to-peer acknowledgment of outstanding performance
Products and services
- Water Supply Services
- Wastewater (Sewage) Services
- New Water and Wastewater Connections
- Prepaid Water Meter Services
Quantifiable outcome
- 36% increase in beneficiaries of treated effluent
- +4 more outcomes
Companies that use NWS-Nama Water Services
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
NWS-Nama Water Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability4 records
Feature2 records
NWS-Nama Water Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- HCIG (China)corePartnership under cooperation agreement for international training program in China. Program focuses on institutional capacity building for 100 employees across different functional levels, covering project establishment, engineering design, planning, budget management, and digital technologies including AI applications in water sector operations.
- Oman Data ParkcoreAgreement signed in September 2022 for cloud services to host the company's data center and disaster recovery center. Oman Data Park manages and operates the data hosting within Oman to ensure high efficiency and standards, improving service quality and business continuity.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
NWS-Nama Water Services competitors and assessment
Company assessmentDirect peers
- Qatar General Electricity and Water Corporation (Kahramaa): State-owned utility responsible for water and electricity across Qatar. Closely comparable in operating as a national monopoly utility serving residential, commercial, and government customers under a regulator-set tariff structure.
- Bahrain Electricity and Water Authority (EWA): State-owned integrated electricity and water utility for the Kingdom of Bahrain. Comparable national-monopoly utility with regulated tariffs and water-sector transformation initiatives across a GCC population base.
- Dubai Electricity and Water Authority (DEWA): UAE's vertically integrated water and electricity utility serving Dubai. Comparable monopoly utility with similar revenue streams (water tariffs, connection fees), bilingual digital services, and ongoing smart-meter transformation.
- Sharjah Electricity, Water and Gas Authority (SEWA): UAE federal-emirate utility providing water and wastewater services. Comparable in scale, monopoly structure, and customer mix (residential, commercial, government), with overlapping focus on water-loss reduction.
- National Water Company (NWC): Saudi Arabia's state-owned water and wastewater utility serving major cities. Comparable in scale, monopoly mandate, and tariff-regulated utility model, with similar operational focus on network rehabilitation and digital billing.
- Federal Authority for Identity, Citizenship, Customs & Port Security — FEWA (now part of Etihad Water and Electricity): UAE federal water and electricity utility serving the Northern Emirates. Comparable in being a state-owned multi-governorate utility with regulated tariffs and large-scale network infrastructure.
- Haya Water: Oman's other state-owned wastewater and water utility, operating in the Dhofar Governorate that is explicitly carved out of NWS's mandate. It is the closest peer in product, business model, and customer base within the same regulatory environment.
Broad incumbents
- ACWA Power: Saudi-listed developer and operator of desalination and power plants across the Middle East. Comparable as a regional water infrastructure operator, though its model is concession/IPP-based rather than vertically integrated retail utility like NWS.
Others
- Suez Water Technologies & Solutions: Global water and wastewater technology and services company serving municipal and industrial clients. Adjacent peer — relevant as a potential technology/operating partner to NWS rather than a direct utility competitor.
- Veolia Water Technologies & Solutions: Global water-treatment and reuse technology and services provider. Comparable as a supplier/partner to municipal utilities like NWS for STPs, desalination, and digital water-management solutions rather than as a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
NWS-Nama Water Services social profiles
Digital presenceNWS-Nama Water Services compliance and trust
Trust signalCompliance1 record
NWS-Nama Water Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
NWS-Nama Water Services leadership team
Management profileNumber of profiles
Profiles3 records
NWS-Nama Water Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NWS-Nama Water Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NWS-Nama Water Services
What does NWS-Nama Water Services do?
NWS-Nama Water Services (legal name: Oman Water and Wastewater Services Company S.A.O.C.) operates as the national water and wastewater utility across all Omani governorates except Dhofar. The company supplies potable water (via desalination, transmission, and distribution networks), collects and treats sewage through more than 60 sewage treatment plants, reuses treated effluent, and operates the Al Ansab Wetland as an environmental conservation site. It also delivers prepaid smart metering, bill payment, leak reporting, appointments, meter replacement, and laboratory water-quality testing through an e-services portal, mobile apps, call center (1442), and WhatsApp assistant (Nada).
Is NWS-Nama Water Services a public or private company?
NWS-Nama Water Services is a private company. It is classified as state government owned and is currently operating.
When was NWS-Nama Water Services founded?
NWS-Nama Water Services was founded in 2020. It employs 101 to 250 people.
Where is NWS-Nama Water Services based?
NWS-Nama Water Services is headquartered in Muscat, Oman, in the Middle East region.
How does NWS-Nama Water Services make money?
Three revenue lines are on record. Water Supply Services are the primary driver. The others are wastewater/Sewage Services and new Connection Fees.
Who are NWS-Nama Water Services's main competitors?
Direct peers on record are Qatar General Electricity and Water Corporation (Kahramaa), Bahrain Electricity and Water Authority (EWA), Dubai Electricity and Water Authority (DEWA), Sharjah Electricity, Water and Gas Authority (SEWA), National Water Company (NWC), Federal Authority for Identity, Citizenship, Customs & Port Security — FEWA (now part of Etihad Water and Electricity) and Haya Water. ACWA Power is listed as a broad incumbent. Others are Suez Water Technologies & Solutions and Veolia Water Technologies & Solutions.
Does NWS-Nama Water Services have an API?
No public API is recorded for NWS-Nama Water Services.
What industry is NWS-Nama Water Services in?
NWS-Nama Water Services's product category is Water and Wastewater Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration, with a secondary code of EUADAPAK, Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring). Its NAICS code is 221310 and its SIC code is 4941.