Ottawa Animal Emergency & Specialty Hospital (OAESH)

What Ottawa Animal Emergency & Specialty Hospital (OAESH) does

Ottawa Animal Emergency & Specialty Hospital (OAESH) is a privately held, locally owned, 100% Canadian veterinary hospital operating 24/7 from a 9,500 sq ft facility at 1155 Lola Street in Ottawa, Ontario. Founded in 2012, the hospital employs 36 staff, including 14 veterinarians, and serves pet owners and referring primary-care veterinarians across Ottawa, Eastern Ontario, and the Outaouais region of Quebec in both English and French.

The hospital's clinical offering spans 24/7 emergency care, medical oncology, internal medicine, advanced imaging (digital X-ray, ultrasound, CT), in-house laboratory diagnostics, and access to blood products through a partnership with the Canadian Animal Blood Bank (CABB). Operational standards are aligned with ACVR (American College of Veterinary Radiology) for imaging, and the hospital maintains referral relationships with the Ottawa Humane Society, Ottawa Valley Wild Bird Care Centre, and Rideau Valley Wildlife Sanctuary, generating diversified inbound case volume.

The business operates on a fee-for-service professional services model with quote-based pricing that is not publicly disclosed; payment terms require a 75% deposit upfront on admitted cases. The hospital has integrated Scratchpay as a third-party financing option to broaden client access to higher-cost emergency and specialty care. No funding rounds, parent company, or M&A activity are disclosed, indicating a bootstrapped, owner-operated growth profile.

Name

Ottawa Animal Emergency & Specialty Hospital (OAESH)

Legal name

Ottawa Animal Emergency & Specialty Hospital

Website

https://oaesh.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Ottawa Animal Emergency & Specialty Hospital (OAESH) is a privately owned, bilingual 24/7 veterinary emergency and specialty hospital in Ottawa, Ontario, serving pet owners and referring clinics across Eastern Ontario and Outaouais with emergency, oncology, internal medicine, and advanced imaging services.

Ownership category

akta.pro rank

Product category

Veterinary Emergency and Specialty Services

NAICS

Veterinary Services (54194)

SIC

Services-Hospitals (8060)

akta.pro industry

PRIMARYHLAMACAD

Veterinary Internal Medicine & Oncology Centers

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

SECONDARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

Keywords

• Veterinary emergency care
• Specialty veterinary services
• Veterinary oncology care
• Animal diagnostic imaging
• Veterinary surgical services

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Emergency Veterinary Services: Fee-for-service emergency veterinary care available 24/7. Patients are triaged upon arrival, treated according to severity, and charged for services rendered including diagnostics, treatments, surgeries, and hospitalization. A 75% deposit is required upon acceptance of treatment plan.
2. Specialty Veterinary Services: Specialty services including oncology, internal medicine, and advanced imaging. Referral-based specialty consultations with approximately 60-minute initial appointments. Treatment may include chemotherapy administration, diagnostics, and ongoing specialty care.
3. Scratchpay Financing: Partnership with Scratchpay to provide payment plan options (12, 18, or 24 months) for clients, enabling more clients to afford emergency and specialty care. OAESH receives payment directly from Scratchpay while clients pay over time.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Ottawa Animal Emergency & Specialty Hospital (OAESH) operates a 24/7 emergency veterinary hospital in Ottawa delivering immediate treatment for injured or acutely ill pets without appointments, alongside specialty services including veterinary oncology, internal medicine, advanced medical imaging (digital radiography, ultrasound, CT scan), in-house laboratory diagnostics, and a fully equipped surgical suite. The hospital serves pet owners in Ottawa, Eastern Ontario, and the Outaouais region of Quebec, accepting both walk-in emergencies and referrals from primary care veterinarians.

Product overview

Ottawa Animal Emergency & Specialty Hospital (OAESH) is a 9,500 square foot veterinary facility offering 24/7 emergency care and specialty services. The hospital provides a coordinated suite of services including 24/7 Emergency Care as the core offering, supported by specialty services such as Veterinary Oncology, Internal Medicine, Advanced Medical Imaging (digital radiography, ultrasound, CT-scan), and Laboratory Work. The hospital also partners with the Canadian Animal Blood Bank (CABB) for transfusion therapy support. Patient resources include virtual hospital tours. Services are delivered through specialized veterinarians and certified animal health technicians.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency Care Round-the-clock emergency veterinary care for injured or acutely ill pets, providing immediate evaluation, stabilization, and treatment without requiring appointments. Triage-based prioritization is provided upon arrival, with the hospital serving urgent care needs for dogs, cats, and limited exotic animals.
• Veterinary Oncology Medical oncology services for pets with confirmed or suspected cancer, including chemotherapy administration (intravenous or oral), staging diagnostics, and personalized treatment plans focused on quality of life. Initial consultations are approximately 60 minutes, with follow-up specialty care.
• Internal Medicine Specialty care for pets with complex or chronic health conditions affecting gastrointestinal, respiratory, endocrine, urogenital, and immune systems, using advanced diagnostic and treatment techniques. Delivered by ACVIM diplomate-certified internal medicine specialists.
• Advanced Medical Imaging State-of-the-art imaging services including digital radiography (X-ray), ultrasound, and CT scan for accurate diagnosis and treatment planning across emergency and specialty cases. Emergency radiographs are reviewed by ACVR-certified radiologists with official reports included in medical records.
• Laboratory Work On-site laboratory services providing rapid test results including hematology profiles, biochemistry, coagulation tests, calcium and electrolyte evaluation, urinalysis, and microbiology. External tests are sent to accredited labs such as IDEXX with certified clinical pathologists.
• Emergency and Specialty Surgery Emergency and specialty surgical services delivered in three operating theatres equipped with state-of-the-art anesthetic and monitoring equipment, supporting both emergency interventions and planned specialty procedures.
• Blood Transfusion Therapy (CABB) Blood transfusion services supported by the Canadian Animal Blood Bank (CABB), providing essential blood products for animals requiring transfusion therapy in urgent care or complex treatments.

Quantifiable outcome

• Full recovery for emergency cases including electrocution, foreign body obstructions, anaphylaxis, and specialty cases including cancer treatment

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Canadian Animal Blood Bank (CABB)coreStrategic or Co-development PartnerCABB is a non-profit organization dedicated to improving veterinary care in Canada by providing essential blood products to animals requiring transfusion therapy. Supported by the Manitoba Veterinary Medical Association and Red River College in Winnipeg, Manitoba. OAESH collaborates with CABB to support this vital mission, providing blood products to animals needing urgent care or complex treatments.
• Ottawa Humane SocietyminorOthersCity of Ottawa by-law officers transport injured domestic animals (dogs, cats) and small wild animals (raccoons, squirrels, rabbits, skunks) to either OAESH or the Ottawa Humane Society when animal care is needed.
• Ottawa Valley Wild Bird Care CentreminorOthersReferral partner for sick, injured, and orphaned birds. Open 365 days/year, 8:00 AM - 4:00 PM for bird admissions. OAESH recommends contacting them for bird-related issues and works with them as part of the local wildlife care network.
• Rideau Valley Wildlife SanctuaryminorOthersReferral partner for sick, injured, and orphaned wildlife. Contact: (613) 258-9480. OAESH directs wildlife cases to them and works with them as part of Ottawa's wildlife care ecosystem.
• ACVR (American College of Veterinary Radiologists)minorOthersAll emergency radiographs are reviewed by certified radiologists through ACVR, with official reports included in medical records. This partnership ensures diagnostic accuracy for imaging services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VCA Canada (Mars Veterinary Health): Largest corporate veterinary network in Canada operating primary, emergency, and specialty hospitals across multiple provinces. Represents the primary corporate-chain competitive threat against which OAESH explicitly positions itself.
• VetStrategy: Canadian veterinary consolidator operating a broad portfolio of companion animal hospitals. Broad incumbent competitor with purchasing scale and capital advantages versus independent specialty operators.
• BluePearl Veterinary Partners: Large North American specialty and emergency veterinary hospital chain. Broad incumbent with multi-site specialty footprint and corporate scale advantages relevant to specialty veterinary competition.

Direct peers

• Pulse Veterinary Specialists & Emergency: Western Canadian emergency and specialty referral hospital group with locations in Edmonton and Langley. Comparable multi-specialty referral model with internal medicine, oncology, surgery, and imaging services.
• Boundary Bay Veterinary Specialty Hospital: 24/7 emergency and multi-specialty referral hospital in Surrey, BC offering internal medicine, oncology, surgery, and advanced imaging. Closely comparable operating model with similar referral-pipeline structure.
• Western Veterinary Specialist Centre: Calgary-based multi-specialty referral hospital offering internal medicine, oncology, surgery, and emergency services. Comparable Canadian specialty/ER peer with similar specialist-driven value proposition.
• Animal Health Partners: Toronto emergency and specialty hospital with oncology, internal medicine, surgery, and advanced imaging under one roof. Comparable multi-specialty Canadian ER/specialty referral model and competitor for high-acuity case referrals.
• Calgary Animal Referral and Emergency (CARE) Centre: 24/7 emergency and specialty referral hospital in Calgary with board-certified specialists across multiple disciplines. Comparable Canadian specialty/ER operating model with similar referral network dependence.
• Toronto Veterinary Emergency and Specialty Hospital: Toronto-based 24/7 emergency and specialty referral hospital with board-certified specialists and advanced imaging. Closest urban Canadian peer with overlapping service lines (ER, internal medicine, oncology, imaging) and similar referral-driven business model.
• Centre DMV (DMV Veterinary Centre): Montreal-based 24/7 emergency and multi-specialty veterinary hospital offering internal medicine, oncology, surgery, and advanced imaging. Highly comparable bilingual Canadian specialty/ER model serving a similar Quebec-adjacent market to OAESH's Outaouais reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/oaesh

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ottawa Animal Emergency & Specialty Hospital (OAESH)