What Stadt Oberhausen does

Stadt Oberhausen is the municipal government (Stadtverwaltung) of Oberhausen, a mid-sized city of approximately 210,000 residents in the Ruhr metropolitan area of North Rhine-Westphalia, Germany. The administration delivers statutory public services — citizen registration, waste management, social welfare, urban planning, cultural programs, sports facilities, education coordination, and emergency services — directly to residents and local businesses across three city districts (Alt-Oberhausen, Osterfeld, Sterkrade). Service distribution operates through physical Bürgerservicestellen in each district, a central online Serviceportal (serviceportal.oberhausen.de), the WBO-App and Oberhausen-App for waste-calendar and service access, and a citizen hotline (Bürgertelefon 0208 825-0). The core technology stack comprises municipal digital-service infrastructure including the serviceportal, mobile applications (available on Google Play and Apple App Store), the Smart City Oberhausen initiative with Co-Creation-Fund and SmartBox solutions, and ReadSpeaker WebReader for accessibility.

Revenue is sourced from local taxes (Grundsteuer property tax, Gewerbesteuer business tax), transactional fees (waste disposal fees, building permits, library and swimming-pool fees), and intergovernmental transfers including Städtebauförderung urban-development funding (€15.2M secured for 2026, second-highest NRW allocation). The municipality operates wholly-owned subsidiaries: WBO Wirtschaftsbetriebe Oberhausen GmbH (waste management), STOAG/Stadtwerke Oberhausen GmbH (public transport), and EVO Energieversorgung Oberhausen (energy). Customer segments span families, seniors, youth, people with disabilities, immigrants, and businesses — each served through dedicated municipal programs. Strategic partnerships include AMEOS Group (healthcare, 39 short-term care places), Theater Oberhausen, LUDWIGGALERIE Schloss Oberhausen, Gasometer Oberhausen, and the Internationale Kurzfilmtage Oberhausen festival.

Name

Stadt Oberhausen

Legal name

Stadt Oberhausen

Website

https://oberhausen.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Oberhausen is the municipal government of Oberhausen, Germany, serving approximately 210,000 residents across three districts with public administration, waste management, transport, energy, cultural services, and digital citizen portals, supplemented by wholly-owned subsidiaries WBO, STOAG, and EVO.

Ownership category

akta.pro rank

Headquarters

HQ city

Oberhausen, North Rhine-Westphalia

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Municipal Tax Revenue: Revenue from local taxes including property tax (Grundsteuer) and business tax (Gewerbesteuer) collected from residents and businesses within Oberhausen city limits.
2. Fees and Service Charges: Various municipal fees including waste disposal fees (Abfallgebühren), parking fees, building permits, citizen service fees, and cultural institution fees.
3. State and Federal Funding: Intergovernmental transfers and subsidies including Städtebauförderung (urban development funding) such as the 15.2 million EUR received in 2026 for Sterkrade and Brückenschlag development areas.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Stadt Oberhausen is the municipal government of the City of Oberhausen, providing statutory public administration and a comprehensive range of public services to approximately 210,000 residents. Core offerings include waste management (via subsidiary WBO), citizen registration and administrative services, social welfare programs, urban planning and development, cultural institutions (theaters, museums, libraries), public sports facilities, short-term care coordination, and emergency services. Services are delivered through physical citizen service centers across three districts, an online service portal, and mobile applications.

Product overview

Stadt Oberhausen operates a comprehensive municipal service portal providing digital access to city government services. The core offering is the Serviceportal Oberhausen, which serves as the central gateway for citizen services including waste management (Abfallkalender, WBO-App), administrative procedures, and appointment scheduling. The city offers multiple service channels: the main website with integrated ReadSpeaker accessibility features, dedicated mobile applications (Oberhausen-App, WBO-App for waste management), and physical Citizen Service Centers (Bürgerservicestellen) across three districts. Supporting services include public library networks (Stadtbibliothek) with multiple branch locations and a short-term care (Kurzzeitpflege) provider directory for elderly care services.

Differentiator

Problem solved

Functional benefit

Products and services

• Serviceportal Oberhausen Central online citizen service portal providing residents and businesses with digital access to municipal services including appointment booking, permit applications, registry services, and administrative procedures. Links to WBO service portal for waste management services.
• WBO-App (Abfall-App) Mobile application for waste management providing individualized collection schedules, push notification reminders for upcoming waste pickups, and access to the digital waste calendar. Available for both Android (Google Play) and iOS (Apple App Store) platforms for residents of Oberhausen.
• Oberhausen-App Official city mobile application providing news, events, waste calendar integration, and access to municipal services for Oberhausen residents. Available for download from Google Play and Apple App Store.
• Stadtbibliothek (City Library) Services Public library network offering lending services, media collections, interlibrary loans, digital resources, and programming for children and adults across multiple branch locations including Zentralbibliothek, Sterkrade, Osterfeld, Schmachtendorf, and Kinderbibliothek. Operates under Benutzungs- und Entgeltordnung (user fee regulations).
• Bürgerservicestellen (Citizen Service Centers) Physical and digital citizen service points providing registration services, ID documents, residence matters, welfare benefits, disability services, and parental allowance across three city districts: Alt-Oberhausen, Osterfeld, and Sterkrade.
• Kurzzeitpflege (Short-Term Care) Service Portal Online portal listing short-term care providers in Oberhausen, including facility names, addresses, contact information, available beds, and links to provider websites for elderly and disabled residents seeking temporary care services. Includes AMEOS facilities with 39 total short-term care places.

Quantifiable outcome

• 15.2 million EUR urban development funding secured for 2026
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• WBO Wirtschaftsbetriebe Oberhausen GmbHcoreTechnology or IntegrationMunicipal waste management and disposal company providing waste collection services, operating the recycling center (Wertstoffhof), maintaining waste containers, and providing the WBO-App for citizens to access individualized waste collection calendars.
• AMEOS Group (multiple care facilities)coreStrategic or Co-development PartnerHealthcare group operating multiple short-term care facilities in Oberhausen including Klinikum St. Marien, Pflege Zentrum St. Clemens, Bischof-Ketteler-Haus, and Josefinum, providing 39 total short-term care places through municipal referral and coordination.
• LUDWIGGALERIE Schloss OberhausencoreStrategic or Co-development PartnerMajor art museum operated in partnership with the city, featuring rotating exhibitions of contemporary and historical art in the castle building.
• Theater OberhausencoreStrategic or Co-development PartnerMunicipal theater offering dramatic performances and cultural events as a key cultural institution of the city.
• Internationale Kurzfilmtage OberhausenminorStrategic or Co-development PartnerAnnual international short film festival hosted by the city as a major cultural event attracting international attention.
• Gasometer OberhausencoreStrategic or Co-development PartnerFormer industrial gas holder converted into exhibition space hosting major traveling exhibitions such as 'Mythos Wald', attracting significant tourism to the city.
• STOAG (Straßenbahn Oberhausen)coreStrategic or Co-development PartnerLocal public transportation provider operating bus and tram services within Oberhausen and connecting to regional transit network.
• EVO (Energieversorgung Oberhausen)minorStrategic or Co-development PartnerLocal energy provider offering e-mobility services and charging infrastructure, referenced in city's e-mobility transportation options.
• LVR-Industriemuseum (Landschaftsverband Rheinland)minorStrategic or Co-development PartnerRegional industrial museum operated by the LVR association, located in Oberhausen as part of the regional museum network.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Stadtwerke Oberhausen GmbH (STOAG/EVO): Group structure encompassing the city's public transport (STOAG) and energy services (EVO) subsidiaries, providing the integrated utility-service context comparable to municipal utilities across Germany.
• WBO Wirtschaftsbetriebe Oberhausen GmbH: Wholly-owned municipal waste management subsidiary of Oberhausen, operating the Wertstoffhof recycling center and the WBO-App. Included as the operational arm for one of the city's most visible service lines.

Regional players

• Stadt Gelsenkirchen: Mid-sized Ruhr city (~260,000 residents) with parallel municipal structure, comparable demographic and economic challenges, and similar reliance on state/federal funding for urban development.
• Stadt Bochum: Ruhr metropolitan city with comparable municipal functions, notable cultural institutions, and similar governance structure under NRW local government law.
• Stadt Duisburg: Neighboring Ruhr city of similar post-industrial profile, operating comparable municipal functions including waste management, public utilities, citizen services, and cultural institutions in the same NRW governance framework.
• Stadt Dortmund: Larger Ruhr city with similar industrial heritage, comparable municipal service breadth, and significant wholly-owned utility subsidiaries (e.g., DEW21, DSW21), offering scale-comparable governance and service-delivery patterns.
• Stadt Mülheim an der Ruhr: Direct neighbor of Oberhausen with very similar population size (~170,000), shared Ruhr industrial legacy, and parallel mid-sized municipal service portfolio including waste, transit, and culture.
• Stadt Essen: Adjacent Ruhr metropolitan city with comparable population scale (~580,000 residents) and a similar municipal service portfolio spanning citizen services, waste, transport, and culture. Directly comparable as a post-industrial NRW city government.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/oberhausen.de
• LinkedInlinkedin.com/company/stadt-oberhausen

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Oberhausen