Wisconsin Office of the Commissioner of Insurance (OCI)
Wisconsin's state insurance regulatory agency headquartered in Madison with approximately 110 employees, overseeing the insurance market through agent and company licensing, policy and rate filing review, consumer complaint resolution, and administration of the IPFCF, WHCLIP, and State Life Insurance Fund.
- Company typePrivate
- Founded1975
- HeadquartersMadison, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Wisconsin Office of the Commissioner of Insurance (OCI) does
The Wisconsin Office of the Commissioner of Insurance (OCI) is Wisconsin's state-chartered insurance regulatory agency, headquartered at 101 East Wilson Street, Madison, Wisconsin, with approximately 110 employees. Established in 1870 and operating under statutory authority over all insurance matters in the state, OCI exercises regulatory oversight of insurance carriers, agents and agencies, policy form and rate filings, and consumer complaints. The agency administers three statutory insurance funds: the Injured Patients and Families Compensation Fund (IPFCF, created 1975), which provides excess medical malpractice coverage to Wisconsin healthcare providers and had 17,261 participants as of June 30, 2019; the Wisconsin Health Care Liability Insurance Plan (WHCLIP, created 1975), an insurer of last resort for primary medical malpractice coverage; and the State Life Insurance Fund. In 2024, OCI recovered approximately $7.5 million for Wisconsin consumers through complaint resolution and enforcement actions.
OCI's technology infrastructure is composed of multiple web-based portals and database systems rather than a unified platform. Key components include an IPFCF Provider Portal for healthcare providers (malpractice account management, invoice payment, exemption filing), a Carrier Portal for insurance carriers to file certificates of insurance electronically with direct upload, accepted/rejected certificate review, and provider coverage record search, plus a company lookup tool, an online consumer complaint filing system, and policy form/rate filing search tools. A new IPFCF policy and administration system launched on January 5, 2023 enabled participants to review correspondence and pay bills online. OCI also publishes consumer education materials in English, Spanish, and Hmong and operates a quarterly Wisconsin Insurance News eNewsletter.
OCI's revenue model relies on regulatory fees (insurance company licensing fees, premium taxes, public records fees, document certifications, service of process) and IPFCF annual assessments from healthcare providers structured across four risk tiers (Class 1 lowest through Class 4 highest), with a 40% reduction available for part-time providers practicing 1,040 hours or fewer per fiscal year. As a Wisconsin state government agency, OCI does not operate on traditional commercial revenue mechanics but rather on a combination of state appropriations, fee-funded operations, and statutory fund assessments. Service distribution is direct: OCI operates phone hotlines (local 608-266-3585, toll-free 800-236-8517, TTY 711), walk-in services at Madison headquarters with security escort procedures, and online self-service portals. Marketing and constituent outreach are conducted through organic social channels (Facebook, Instagram, LinkedIn, YouTube, Nextdoor), email newsletter subscriptions, press releases, and consumer publications.
Wisconsin Office of the Commissioner of Insurance (OCI) firmographics
Firmographics- Name
- Wisconsin Office of the Commissioner of Insurance (OCI)
- Legal name
- Office of the Commissioner of Insurance
- Website
- https://oci.wi.gov
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Wisconsin's state insurance regulatory agency headquartered in Madison with approximately 110 employees, overseeing the insurance market through agent and company licensing, policy and rate filing review, consumer complaint resolution, and administration of the IPFCF, WHCLIP, and State Life Insurance Fund.
- Ownership category
- akta.pro rank
Wisconsin Office of the Commissioner of Insurance (OCI) industry classification
Industry- Product category
- Insurance Regulation and Consumer Protection
- NAICS
- Insurance Carriers (5241)
- SIC
- Insurance Carriers, Nec (6399)
- akta.pro primary industry
- Professional Liability (E&O) (FSAJAGAC)
Keywords
Where Wisconsin Office of the Commissioner of Insurance (OCI) is headquartered
LocationHeadquarters
- HQ city
- Madison
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Wisconsin Office of the Commissioner of Insurance (OCI) business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Others
Revenue model
- Regulatory Fees and Assessments: OCI collects various regulatory fees including licensing fees, premium taxes from insurance companies, and fees for various services such as public records requests, certifications, and service of process.
- IPFCF Assessments: The Injured Patients and Families Compensation Fund collects annual assessments from participating health care providers based on risk classifications. These fund excess medical malpractice coverage for Wisconsin health care providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Public Records - Simple Request |
| Transaction based/ take rate | Pay-as-you-go | Public Records - Complex Request |
| Subscription | Annual | IPFCF Class 1 (Lowest Risk) |
| Subscription | Annual | IPFCF Class 4 (Highest Risk) |
| Subscription | Annual | Part-time Provider Rate |
| Transaction based/ take rate | Pay-as-you-go | Certified Copy of Records |
| Transaction based/ take rate | Pay-as-you-go | Service of Process |
Distribution channels4 records
Marketing channels9 records
Wisconsin Office of the Commissioner of Insurance (OCI) product offering
Product offeringCore offering
The Wisconsin Office of the Commissioner of Insurance (OCI) is a state regulatory agency that oversees the insurance industry in Wisconsin. It administers licensing for insurance agents, agencies, and companies; handles consumer complaints and insurance fraud prevention; regulates financial filings, policy forms, and rates; and operates insurance funds including the Injured Patients and Families Compensation Fund (IPFCF), the Wisconsin Health Care Liability Insurance Plan (WHCLIP), and the State Life Insurance Fund.
Product overview
The Wisconsin Office of the Commissioner of Insurance (OCI) operates as a state regulatory agency overseeing Wisconsin's insurance market. The agency provides a unified platform of regulatory services centered on consumer protection, insurer oversight, and market stability. Core offerings include the Online Services Portal for digital transactions, the Injured Patients and Families Compensation Fund (IPFCF) for medical malpractice excess coverage, the Wisconsin Health Care Liability Insurance Plan (WHCLIP) as an insurer of last resort, and the State Life Insurance Fund. Additional services include agent/agency licensing, company regulation, policy form/rate filing search, complaint handling, and comprehensive consumer publications. The agency also produces the annual Wisconsin Insurance Report for legislative and public stakeholders.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Services Portal Digital platform providing consumers, agents, agencies, and companies access to insurance lookups, complaint filing, rate searches, license renewals, and premium tax payments.
- Injured Patients and Families Compensation Fund (IPFCF) State-run excess medical malpractice insurance fund providing coverage to Wisconsin health care providers, administered by OCI with oversight from a 13-member Board of Governors.
- Wisconsin Health Care Liability Insurance Plan (WHCLIP) Insurer of last resort providing primary level medical malpractice insurance to Wisconsin health care providers who cannot obtain coverage elsewhere.
- State Life Insurance Fund State-managed life insurance fund offering life insurance products to Wisconsin residents.
- Agent and Agency Licensing Services Online portal for insurance agents and agencies to apply for, renew, or print licenses, and view continuing education information.
- Company Licensing and Financial Regulation Regulatory services for insurance companies including licensing, financial filing details, and market conduct oversight.
- Complaint Filing Services Consumer complaint handling service for insurance-related disputes with toll-free hotline and online submission options.
- Wisconsin Insurance Report Annual statutory report submitted to the governor and legislature providing overview of insurance industry, OCI operations, and financial/statistical data on insurers.
Quantifiable outcome
- Recovered $7.5 million for Wisconsin consumers in 2024
- +2 more outcomes
Companies that use Wisconsin Office of the Commissioner of Insurance (OCI)
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Wisconsin Office of the Commissioner of Insurance (OCI) technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Wisconsin Office of the Commissioner of Insurance (OCI) partnerships and signals
Strategic signalScale indicators2 records
Recent moves4 records
Expansion highlights4 records
Wisconsin Office of the Commissioner of Insurance (OCI) competitors and assessment
Company assessmentOthers
- National Association of Insurance Commissioners (NAIC): Umbrella association coordinating the activities of state insurance regulators including OCI. Sets model regulations, facilitates multistate data sharing, and provides standardized accreditation frameworks used by OCI.
Direct peers
- Ohio Department of Insurance: Ohio's state insurance regulator with similar scope to OCI including agent licensing, company financial regulation, consumer protection, and rate filing oversight. Comparable mid-sized regulatory agency.
- California Department of Insurance: California's state insurance regulator with comparable responsibilities: insurer licensing, consumer protection, rate review, and oversight of insurance markets. Mirrors OCI's regulatory scope and statutory authority at a larger scale.
- MedPro Group (Medical Protective): Leading private medical malpractice insurer providing primary and excess coverage to physicians and healthcare facilities. Directly comparable to IPFCF's excess medical malpractice coverage role and product structure.
- ProAssurance Corporation: National medical professional liability insurer covering physicians, dentists, and healthcare systems. Comparable to IPFCF in serving Wisconsin healthcare providers with malpractice coverage products.
- Illinois Department of Insurance: Mid-size state insurance regulator with direct parallels to OCI including agent licensing, company financial regulation, consumer complaint handling, and online services portal.
- Pennsylvania Insurance Department: Pennsylvania's state insurance regulator administering insurer licensing, agent licensing, rate and form review, and consumer services. Similar operational footprint to OCI.
- Florida Office of Insurance Regulation: Florida's state insurance regulator handling insurer licensing, policy form review, rate filings, and market conduct oversight. Most directly comparable to OCI in operational structure and regulatory scope.
- New York State Department of Financial Services: Combined banking and insurance regulator for New York with consumer protection, insurer licensing, and rate approval authority. Comparable breadth of regulatory mandate and use of online portals for industry filings.
- Texas Department of Insurance: Texas's state insurance regulator overseeing insurer licensing, rate filings, and consumer complaint handling. Operates analogous functions to OCI including workers' compensation and insurance market oversight.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Wisconsin Office of the Commissioner of Insurance (OCI) social profiles
Digital presenceWisconsin Office of the Commissioner of Insurance (OCI) financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wisconsin Office of the Commissioner of Insurance (OCI) leadership team
Management profileNumber of profiles
Profiles1 record
Wisconsin Office of the Commissioner of Insurance (OCI) subsidiaries and ownership
Company hierarchySubsidiaries1 record
Wisconsin Office of the Commissioner of Insurance (OCI) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wisconsin Office of the Commissioner of Insurance (OCI) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wisconsin Office of the Commissioner of Insurance (OCI)
What does Wisconsin Office of the Commissioner of Insurance (OCI) do?
The Wisconsin Office of the Commissioner of Insurance (OCI) is a state regulatory agency that oversees the insurance industry in Wisconsin. It administers licensing for insurance agents, agencies, and companies; handles consumer complaints and insurance fraud prevention; regulates financial filings, policy forms, and rates; and operates insurance funds including the Injured Patients and Families Compensation Fund (IPFCF), the Wisconsin Health Care Liability Insurance Plan (WHCLIP), and the State Life Insurance Fund.
Is Wisconsin Office of the Commissioner of Insurance (OCI) a public or private company?
Wisconsin Office of the Commissioner of Insurance (OCI) is a private company. It is classified as state government owned and is currently operating.
When was Wisconsin Office of the Commissioner of Insurance (OCI) founded?
Wisconsin Office of the Commissioner of Insurance (OCI) was founded in 1975. It employs 101 to 250 people.
Where is Wisconsin Office of the Commissioner of Insurance (OCI) based?
Wisconsin Office of the Commissioner of Insurance (OCI) is headquartered in Madison, United States, in the North America region.
How does Wisconsin Office of the Commissioner of Insurance (OCI) make money?
Two revenue lines are on record. Regulatory Fees and Assessments are the primary driver. The others are IPFCF Assessments.
Who are Wisconsin Office of the Commissioner of Insurance (OCI)'s main competitors?
National Association of Insurance Commissioners (NAIC) is listed as an others. Direct peers are Ohio Department of Insurance, California Department of Insurance, MedPro Group (Medical Protective), ProAssurance Corporation, Illinois Department of Insurance, Pennsylvania Insurance Department, Florida Office of Insurance Regulation, New York State Department of Financial Services and Texas Department of Insurance.
Does Wisconsin Office of the Commissioner of Insurance (OCI) have an API?
No public API is recorded for Wisconsin Office of the Commissioner of Insurance (OCI).
What industry is Wisconsin Office of the Commissioner of Insurance (OCI) in?
Wisconsin Office of the Commissioner of Insurance (OCI)'s product category is Insurance Regulation and Consumer Protection. Its primary akta.pro industry code is FSAJAGAC, Professional Liability (E&O). Its NAICS code is 5241 and its SIC code is 6399.