Orange County Tax Collector - Scott Randolph

What Orange County Tax Collector - Scott Randolph does

The Orange County Tax Collector's office, led by independently-elected constitutional officer Scott Randolph (serving his third term), is the statutory Orange County, Florida agency responsible for collecting and distributing property and business taxes on behalf of more than 63 taxing authorities and for administering all motor vehicle and driver licensing services on behalf of the Florida Department of Highway Safety and Motor Vehicles. The office issues driver's licenses and state IDs (including CDLs), processes vehicle and vessel registrations, tags, titles, specialty plates, and disabled parking placards, sells hunting and fishing licenses, and handles business tax receipts. Service is restricted to Orange County residents, who can transact in person by appointment at one of seven county office locations, through online self-service portals (RenewExpress for tag renewal, electronic title ordering, business tax search, and property tax payment), or through a network of private tag agency partners (First Apopka, OATA, Express Auto Tags) that provide extended and weekend hours for tag and title services.

The underlying technology stack is conventional government service-delivery infrastructure rather than an AI or software platform. Core systems include Qmatic for online appointment scheduling and kiosk check-in, Mindbody for road-test appointment booking and payment, the county-taxes.net payment portal for RenewExpress and BTExpress transactions, and the D.A.V.I.D (Driver and Vehicle Information Database) emergency-contact system, which is integrated with Florida driver licenses and IDs and serves approximately 10 million of the state's 16 million drivers. An online Estimated Fee Calculator (feecalc.octaxcol.com) supports transparent pricing discovery, and the office website provides document-requirements checklists, how-to video tutorials, and appointment-management workflows.

Economically, the office operates as a fee-based public agency: revenue is derived from transaction fees set by Florida statute (for example, $45 per road test, $31.50 per state ID, $28 per Kids Tag Art specialty plate) plus pass-through collection of property and business tax revenues that are distributed onward to the relevant taxing authorities. The go-to-market is direct-to-consumer: residents discover services through the official website, social channels, and community partnerships, then transact either online, by appointment in person, or via private tag agency partners. Because the office is a constitutional public entity, it does not report traditional revenue or profitability metrics, has no funding rounds or shareholders, and growth is best measured by service throughput, office capacity, and underlying county population.

Name

Orange County Tax Collector - Scott Randolph

Legal name

Orange County Tax Collector

Website

https://octaxcol.com

Company type

Private

Founded year

1868

Operating status

Operating

Headcount range

51–100 employees

Short description

The Orange County Tax Collector's office is a Florida constitutional agency that administers driver licensing, motor vehicle services, property and business tax collection, and related government transactions for Orange County residents through seven offices, online portals, and private tag-agency partners.

Ownership category

akta.pro rank

Product category

Government Tax Collection and Motor Vehicle Administration Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150)

akta.pro primary industry

State/Provincial Taxation & Revenue Administration (BPAIABAD)

akta.pro secondary industry

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

Keywords

• Tax collection services
• Vehicle registration
• Driver licensing services
• Property tax administration
• Government services

Headquarters

HQ city

Orlando, Florida

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Motor Vehicle Services Fees: Collection of fees for driver licenses, vehicle registrations, titles, and related services on behalf of the State of Florida.
2. Property Tax Collection: Collection and distribution of property and business tax revenues for over 63 taxing authorities and state agencies.
3. Hunting and Fishing Licenses: Issuance of hunting and fishing licenses on behalf of the state.
4. Business Tax Receipts: Processing of business tax receipts for local businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Orange County Tax Collector's office administers motor vehicle services (driver's licenses, state IDs, vehicle registration, tags, titles, vessels, mobile homes, specialty plates, disabled parking placards), collects and distributes property and business taxes on behalf of more than 63 taxing authorities, and issues hunting and fishing licenses on behalf of the State of Florida. Services are delivered through seven physical office locations, online self-service portals, and a network of private tag agency partners providing extended and weekend hours.

Product overview

Orange County Tax Collector's office provides government services including driver's licenses and state IDs, motor vehicle services (registration, tags, titles), property and business tax collection, and hunting/fishing licenses. Services are delivered through seven physical office locations, online self-service portals (RenewExpress for tag renewals, electronic title ordering), and partnerships with private tag agencies. The office also operates an Education & Safety Center offering driver education resources and community safety programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Driver's Licenses & State IDs Issuance, renewal, and replacement of Florida driver's licenses and state identification cards for Orange County residents, including services for new Florida residents, first-time drivers, name and address changes, and Commercial Driver Licenses (CDL). Also offers road test appointments at $45 through OOSI's secure booking and payment page.
• Registration & Tag Renewals Vehicle registration renewal and license plate/tag services for motor vehicles in Orange County, available online through RenewExpress and at office locations and private tag agency partners.
• Titles Vehicle title services including electronic title ordering, title transfers, and tag and title by mail services for vehicle ownership documentation in Orange County.
• Property Taxes Collection and management of property taxes including viewing/paying property taxes, property tax records search, tax roll downloads, tangible property taxes, installment payment plans, and delinquent tax and tax certificate/deed sale services for Orange County on behalf of 63+ taxing authorities.
• Business Taxes Business tax receipt issuance, search, and payment services for businesses operating in Orange County, including new business tax receipt applications and business tax reports and data.
• Hunting & Fishing Licenses Licensing services for hunting and fishing activities in Florida, issued on behalf of the State of Florida at Orange County Tax Collector office locations.
• Vessels Boat and vessel registration and title services for watercraft owners in Orange County.
• Mobile Homes Title and registration services for mobile homes in Orange County.
• Specialty License Plate Vouchers Specialty and custom license plate voucher services including the Kids Tag Art program allowing Orange County Public Schools students to design custom plates ($28 per specialty plate).
• Disabled Parking Placards Issuance of disabled parking placards for individuals with qualifying disabilities in Orange County.

Quantifiable outcome

• Downtown office expanding from 11 to 16 service windows (50% increase)
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Pet Alliance of Greater OrlandominorStrategic or Co-development Partner · 1 January 2023Pet Alliance therapy dogs (Wiley and Oliver) visited Tax Collector offices to interact with customers and employees, providing comfort and stress relief during service visits.
• Pet Alliance of Greater OrlandocoreStrategic or Co-development Partner · 8 June 2022Partnership to offer free spay/neuter services for feral/community cats at the Tax Collector's East Orange office. Pet Alliance stations its Mobile Spay/Neuter Clinic at the office on second and fourth Wednesdays. Services provided in partnership with CARE Feline TNR and funded by Florida Animal Friend grant.
• Coalition for the Homeless of Central FloridaminorGTM or Marketing Partner · 1 January 2019Six-week supply drive at all seven Tax Collector offices to collect donations (diapers, baby wipes, deodorant, underwear, soap, hand sanitizer) for families served by the Coalition. Coalition serves 600+ neighbors each night including 150 children.
• Orange County School BoardminorStrategic or Co-development Partner · 1 January 2019Voter registration services available at all Tax Collector locations; partnership with school board for voter education.
• Orange County Public SchoolsminorStrategic or Co-development Partner · 1 January 2016Kids Tag Art program where fifth graders design specialty license plates. Integrated into art curriculum at 13 OCPS schools with nearly 600 student submissions. Proceeds benefit school art programs and Orange County Education Foundation.
• Auto Club Group Traffic Safety FoundationminorStrategic or Co-development Partner · 1 January 2016Summer safety campaign partnership between Tax Collector Scott Randolph and AAA's Auto Club Group Traffic Safety Foundation.
• Creative Clay and Down Syndrome Association of Central FloridaminorStrategic or Co-development Partner · 1 January 2016Tax Collector hosted artist showcase highlighting work by developmentally disabled artists in partnership with Creative Clay and Down Syndrome Association.
• Clerk of Courts Tiffany Moore RussellcoreStrategic or Co-development Partner · 1 January 2016Co-location of Clerk of Courts services at Tax Collector's Sand Lake office. Services include marriage license applications, fine payments, and other court business. Provided at no cost to the Clerk's Office.
• First Apopka Tag Agency (AutoTagAgency.Net)coreChannel Partner/ Reseller/ DistributorPrivate tag agency partner offering title and registration services at 759 S. Orange Blossom Trail, Apopka. Extended hours: 9am-6pm weekdays and 9am-1pm Saturdays. Tag and title services only; no driver license services.
• OATA (Orange County Auto Dealers Association)coreChannel Partner/ Reseller/ DistributorPrivate tag agency network including Dealers Only location at 8421 S. John Young Pkwy, OATA Winter Park at 930 Lee Rd, and OATA Four Corners at 1714 U.S. Highway 27, Clermont.
• Express Auto TagsminorChannel Partner/ Reseller/ DistributorPrivate tag agency at 1331 Florida Mall Ave, Orlando. Tag and title services only.
• IDignityminorImplementation/ SI/ Consulting PartnerOrlando organization helping homeless and low-income people get government-issued identification. Helped individual regain identity after 11 years of amnesia by assisting with documentation.
• Florida Department of Highway Safety and Motor VehiclescoreOthersServices performed on behalf of the state agency including driver license issuance, vehicle registration, and motor vehicle records.
• 63+ Taxing AuthoritiescoreOthersCollects and distributes property and business tax revenues on behalf of 63+ taxing authorities including county, municipal, and special taxing districts.

Scale indicators11 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Pinellas County Tax Collector: Tampa Bay area Florida county tax collector providing the same driver license, tag/title, and property tax services. Useful comparison for customer experience investments and office footprint optimization.
• Lee County Tax Collector: Southwest Florida county tax collector providing the same core Florida constitutional services. Comparable mid-sized peer for benchmarking online renewal adoption and private tag agency partnerships.
• Duval County Tax Collector: Jacksonville-area Florida county tax collector's office operating under the same constitutional authority with the same core service portfolio (driver licenses, tags/titles, property tax). Directly comparable in mission and operating model.
• Brevard County Tax Collector: Florida Space Coast county tax collector with the same constitutional mandate. Useful mid-sized peer for benchmarking online service penetration and private tag agency partnerships on a regional basis.
• Broward County Records, Taxes and Treasury Division: Broward County (Fort Lauderdale) tax and motor vehicle services arm. Comparable Florida county offering driver licensing, vehicle registration, and tax collection — a same-state peer with similar volumes and digital maturity.
• Seminole County Tax Collector: Neighboring Florida county tax collector's office providing the same mix of driver license, tag/title, and property tax services under the same Florida constitutional framework. Directly comparable in mandate, scale, and digital service model.
• Miami-Dade County Tax Collector: Florida's largest county tax collector office. Directly comparable mandate (driver licenses, tags, property tax) with substantially larger scale; useful benchmark for capacity, multi-language service, and digital service delivery at scale.
• Hillsborough County Tax Collector: Tampa-area Florida county tax collector offering the same set of motor vehicle, driver license, and tax collection services. Comparable scale and service mix; useful benchmark for digital adoption and appointment-system models.
• Palm Beach County Tax Collector: Florida county tax collector office serving a large population with the same constitutional mandate. Comparable in service mix and a benchmark for office modernization, including online and appointment-based services.

Broad incumbents

• Florida Department of Highway Safety and Motor Vehicles (FLHSMV): Florida's state-level agency that defines driver license, vehicle registration, and motor vehicle policy that county tax collectors execute. Operates broadly as the regulator and system owner for the services Orange County's office delivers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/orange-county-tax-collector---scott-randolph

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orange County Tax Collector - Scott Randolph