Ośrodek Interwencji Kryzysowej

What Ośrodek Interwencji Kryzysowej does

Ośrodek Interwencji Kryzysowej (OIK) is a municipal crisis intervention center operating as a budgetary unit of the City of Siemianowice Śląskie in the Silesian Voivodeship of Poland. Established on 29 November 2007 by resolution of the Rada Miasta, it provides free, multi-disciplinary crisis support to city residents (rejonizacja) including 24-hour intervention, psychological, pedagogical, legal, and social counseling, a 24/7 shelter facility (MCP, miejsce całodobowego pobytu) for up to three months, a community club for children (świetlica środowiskowa), the Szkoła Rodzica parenting program, a domestic violence support group, and the 'Bezpieczna Rodzina' correctional-educational program. It is the only facility in the city providing emergency shelter for adults and their children and operates an interdisciplinary network with MOPS, Police, Prosecutor's Office, courts, healthcare, and schools.

The center employs 63 staff and reported serving 426 individuals in one year and 337 in a partial-year period, with 157 beneficiaries (including 25 children) targeted under its current EU-funded development project. Operations are financed through the Siemianowice Śląskie municipal budget and supplemented by an EU European Social Fund grant of PLN 1,205,868 (PLN 1,145,574.60 co-financed) under the 'Rozwój Ośrodka Interwencji Kryzysowej w Siemianowicach Śląskich' project (01.09.2024–30.06.2029), plus targeted foundation grants (e.g., Fundacja na Rzecz Pomocy Kobietom, Fundacja ING Dzieciom). No commercial revenue is generated and no proprietary technology stack is disclosed; delivery runs on the entity's physical facility at ul. Fitznerów 3 and standard public-sector IT, led by director Kinga Hamera-Gromacka. Growth is programmatic and project-bound rather than commercial or geographic.

Name

Ośrodek Interwencji Kryzysowej

Legal name

Ośrodek Interwencji Kryzysowej w Siemianowicach Śląskich

Website

https://oik.siemianowice.pl

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Ośrodek Interwencji Kryzysowej is a municipal crisis intervention center in Siemianowice Śląskie, Poland, providing free 24/7 psychological, legal, social, and shelter services to city residents through a 63-person staff and an EU-funded development project running to 2029.

Ownership category

akta.pro rank

Product category

Crisis Intervention and Social Welfare Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Emergency and Other Relief Services (624230), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGAAAC

Emergency Shelter, Camp Management & Non-Food Items (NFI)

Business & Public Services/Nonprofit, NGO & Social Services/Humanitarian Aid & Disaster Relief

SECONDARYBPADAHAJ

MHPSS & Trauma-Informed Support for Displaced Populations

Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services

Keywords

• Crisis intervention services
• Social welfare support
• Domestic violence prevention
• Mental health counseling
• Emergency shelter services

Headquarters

HQ city

Siemianowice Śląskie

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Budget Funding: Ośrodek Interwencji Kryzysowej is a budgetary unit of the Urząd Miasta Siemianowice Śląskie (municipal government). Its operations are funded through the municipal budget, with no revenue generated from service fees. All services are provided free of charge to residents of Siemianowice Śląskie.
2. EU Funded Project (Rozwój Ośrodka Interwencji Kryzysowej): Co-funded by the European Union under the European Social Fund (Program Fundusze Europejskie dla Śląskiego, FESL.07.07), with total project value of 1,205,868.00 PLN and requested funding of 1,145,574.60 PLN, running from 01.09.2024 to 30.06.2029. This grant funds expanded services including individual and group support for families in crisis and domestic violence prevention services.
3. External Foundation Grants: Services such as addiction therapy for women are funded through external foundations. The Addiction Therapy Center for Women in Międzyrzec Górny receives funding from Fundacja na Rzecz Pomocy Kobietom to provide free two-week therapeutic stays for women referred through OIK.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Ośrodek Interwencji Kryzysowej (OIK) in Siemianowice Śląskie is a municipal crisis intervention center providing free, 24-hour multidisciplinary services to city residents in personal or family crisis. Services include psychological and therapeutic counseling, pedagogical consultation, legal advice, social worker support, field interventions, temporary shelter (up to 3 months), domestic violence prevention programs, and a community club for children.

Product overview

Ośrodek Interwencji Kryzysowej (OIK) is a municipal crisis intervention center providing free, comprehensive social services to residents of Siemianowice Śląskie. The organization operates as a unified service platform offering 24-hour crisis intervention, temporary accommodation (mcp), community center services (świetlica środowiskowa), and specialized counseling. Key programs include Szkoła Rodzica parent education workshops, domestic violence support groups, the 'Bezpieczna Rodzina' correctional-educational program, and free legal consultations. Currently, OIK is implementing a major EU-funded development project (2024-2029) expanding services with 8 new emergency shelter places and enhanced support for 150 residents. All services are provided free of charge to municipal residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Intervention (Interwencja kryzysowa)
• Miejsce całodobowego pobytu (mcp) – 24-hour shelter
• Świetlica środowiskowa (Community club for children)
• Szkoła Rodzica (Parent School workshops)
• Support Group for Victims of Domestic Violence Weekly support group for women experiencing domestic violence, providing emotional support and resources for breaking the cycle of abuse.
• Bezpieczna Rodzina – Correctional-Educational Program Correctional-educational program for perpetrators of domestic violence, helping participants control emotions and learn non-violent communication.
• Specialized Counseling (Poradnictwo specjalistyczne) Free specialist counseling services including psychological, pedagogical, social, and legal advice offered to residents of Siemianowice Śląskie.
• Free Legal Consultations (Dyżury prawne) Scheduled free legal consultations providing residents with access to legal advice and assistance.
• Women's Addiction Therapy Referral Program Referral program enabling women referred by OIK to receive free two-week therapeutic stays at the Addiction Therapy Center for Women in Międzyrzec Górny (one woman per month), funded by Fundacja na Rzecz Pomocy Kobietom.

Quantifiable outcome

• 157 total beneficiaries supported under the EU-funded project (01.09.2024 – 30.06.2029)
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Ośrodek Terapii Uzależnień dla Kobiet im. Matki Teresy z Kalkuty w Międzyrzeczu GórnymcoreStrategic or Co-development PartnerSpecialized addiction treatment facility for women near Bielsko-Biała, operating as a registered medical entity. The only facility in Poland providing therapeutic services for addicted and co-addicted women. Accepts one woman per month from OIK for a free two-week therapeutic stay.
• Miejski Ośrodek Pomocy Społecznej (MOPS)coreStrategic or Co-development PartnerMunicipal Social Welfare Center in Siemianowice Śląskie. Primary institutional partner providing referrals and coordinated case management for individuals and families in crisis. OIK is described as a 'wielofunkcyjny Ośrodek wsparcia' (multi-functional support center) working closely with MOPS.
• Komenda Miejska Policji w Siemianowicach ŚląskichcoreStrategic or Co-development PartnerMunicipal Police command in Siemianowice Śląskie. OIK collaborates with police as part of its interdisciplinary crisis response. Police officers, including community liaison officers, participate in OIK activities such as the anti-violence campaign '#ZostańSigmą, nie oceniaj' and the domestic violence support group.
• Prokuratura Rejonowa w Siemianowicach ŚląskichcoreStrategic or Co-development PartnerDistrict Prosecutor's Office. OIK staff conduct joint crisis intervention and legal assistance activities with the prosecutor's office. During Tydzień Pomocy Ofiarom Przestępstw (Victim Assistance Week), OIK psychologists held duty at the prosecutor's office and prosecutors held duty at OIK.
• Organizacja pozarządowa Sursum CordaminorStrategic or Co-development PartnerNGO providing free legal aid services at OIK premises as part of the city's free legal assistance program (Nieodpłatna Pomoc Prawna). Operating Monday through Friday with varying hours.
• Organizacja pozarządowa Honeste VivereminorStrategic or Co-development PartnerNGO providing civic counseling (Poradnictwo Obywatelskie) at Powiatowy Urząd Pracy premises as part of the city's free legal assistance program.
• Sąd / Zespół Kuratorskiej Służby Sądowej (Court / Curatorial Service)coreStrategic or Co-development PartnerLocal court and its curatorial service unit collaborate with OIK on family crisis cases and domestic violence proceedings.
• Placówki oświatowe (Educational institutions)coreStrategic or Co-development PartnerSchools in Siemianowice Śląskie, particularly Szkoła Podstawowa nr 11, collaborate with OIK on child and youth support programs, the community club (świetlica środowiskowa), and anti-bullying campaigns such as '#ZostańSigmą, nie oceniaj'.
• Urząd Miasta Siemianowice ŚląskiecoreStrategic or Co-development PartnerThe city government is OIK's parent entity (OIK is a budgetary unit of the city). Multiple city departments and units collaborate with OIK on crisis intervention, social policy, and community events.
• Prezydent Miasta Siemianowice Śląskie Rafał PiechcoreStrategic or Co-development PartnerCity mayor and initiator/patron of the anti-bullying social campaign '#ZostańSigmą, nie oceniaj', in which OIK participated along with Police and MOPS. The campaign included school visits and a video contest for students.
• OHP – Młodzieżowe Biuro Pracy w Siemianowicach ŚląskichminorStrategic or Co-development PartnerYouth Employment Office branch. Conducts informational sessions at OIK for hostel residents on employment services, job searching, and career support, helping clients achieve independence from crisis situations.
• Służba zdrowia (Healthcare institutions)coreStrategic or Co-development PartnerHealthcare providers collaborate with OIK as part of the interdisciplinary crisis intervention network, referring patients in psychological crisis and receiving support for patients requiring social services.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Fundacja na Rzecz Pomocy Kobietom: Polish foundation providing shelter and therapeutic support for women in crisis, including addiction. Directly comparable to OIK's referral pathway for women to Międzyrzec Górny addiction therapy; both serve overlapping beneficiary populations (women experiencing domestic violence and addiction).
• Towarzystwo Pomocy im. św. Brata Alberta (TPSA): Polish charity operating shelters, social support houses, and crisis accommodation services for homeless and socially excluded individuals across multiple voivodeships. Directly comparable to OIK's emergency shelter and social reintegration functions, with overlapping service users and a similar 24/7 shelter model.

Broad incumbents

• Caritas Polska: Poland's largest Catholic charitable organization, providing shelter, social aid, family support, and crisis intervention services nationwide. It overlaps with OIK's mission of helping vulnerable populations but operates at national scale through parish networks rather than focused municipal crisis intervention.
• Polski Czerwony Krzyż (Polish Red Cross): National humanitarian organization providing emergency relief, social assistance, and crisis support services. Comparable to OIK in the emergency relief and shelter space but operates at national scope with a broader mandate that includes disaster response and first aid training.

Regional players

• Powiatowe Centrum Pomocy Rodzinie w Siemianowicach Śląskich (PCPR): County-level family support center in the Silesian region, providing services for families in difficulty, foster care, and rehabilitation. Comparable to OIK in family crisis support but operates at county rather than municipal level and with a foster care rather than crisis intervention focus.
• Miejski Ośrodek Pomocy Społecznej (MOPS) Katowice: The municipal social welfare center for Katowice, which operates as a sister institution to OIK and is part of the same Silesian municipal social services network. Both are budgetary units delivering free social assistance, with MOPS Siemianowice being OIK's primary referral partner.
• Centrum Zdrowia Psychicznego (CZP) Katowice: Mental health center providing outpatient psychiatric and psychological care in the Silesian region. Comparable to OIK's psychological counseling and crisis intervention services but operates as a clinical healthcare provider within the National Health Fund, with a psychiatric rather than social welfare focus.

Emerging players

• Telefon Zaufania dla Dzieci i Młodzieży (116 111): National helpline operated by Fundacja Dajemy Dzieciom Siłę, providing crisis support for children and young people. Comparable to OIK's phone-based crisis intervention channel but operates as a national 24/7 helpline rather than a localized walk-in center.
• Fundacja Dajemy Dzieciom Siłę (formerly Fundacja Dzieci Niczyje): Leading Polish NGO focused on child protection, providing therapy, counseling, and crisis intervention for children and families experiencing violence and abuse. Directly comparable to OIK's świetlica środowiskowa and family support programs, with deeper specialization in child welfare.

Others

• Rzecznik Praw Dziecka (Children's Ombudsman): Polish government institution safeguarding children's rights and welfare. Compares thematically to OIK's child protection standards and świetlica programs, but functions as a national advocacy and oversight body rather than a direct service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/o%C5%9Brodek-interwencji-kryzysowej

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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