Oklahoma Department of Emergency Management

What Oklahoma Department of Emergency Management does

The Oklahoma Department of Emergency Management (OEM) is a state government agency founded in 1951 and headquartered at 2401 N Lincoln Blvd in Oklahoma City, Oklahoma. With 51-100 employees, the agency coordinates emergency preparedness, response, and recovery for the state's 4 million+ residents. OEM operates within a broader state government technology ecosystem managed by the Office of Management and Enterprise Services (OMES) Information Services division, which provides unified IT resources across approximately 500 state locations and 3,000 devices. Core infrastructure includes the Information Technology Operations Command Center (ITOCC) — a tier-three data center rated to withstand EF5 tornadoes that monitors 35,000 discrete elements via 32 video feeds — and the Oklahoma Information Sharing and Analysis Center (OK-ISAC) and Cyber Command, which deliver 24/7 threat monitoring and cyber intelligence sharing at local, regional, and national levels.

The agency's services are funded through state appropriations from Oklahoma's tax revenue of $16.92 billion over 12 months ending July 2025 and federal grants, including $1.87 billion in ARPA State Fiscal Recovery Funds and $238 million in Local Fiscal Recovery Funds distributed through the OMES Grants Management Office. Citizen-facing services are delivered at no direct cost via the OK.gov portal, covering functions such as Real ID, vehicle registration, tax filing, birth/death certificates, and emergency management information. Technology delivery is consolidated through PeopleSoft enterprise applications, a ServiceNow-based OMES Service Desk, the Order Tech Now procurement portal, and the CitizenData analytics platform. Transparency is supported through the Governor's Dashboard of Metrics tracking performance across health, public safety, infrastructure, education, economy, and government efficiency.

Recent strategic initiatives include the November 2023 groundbreaking of a $140.6 million Oklahoma Children's Hospital OU Health Behavioral Health Center ($39.4M ARPA-funded, completion targeted December 2026), the April 2025 groundbreaking of a $4 million second Ronald McDonald House in Oklahoma City, and the issuance of the IT Strategic Plan 2026-2028. Oklahoma has also launched a statewide AI initiative offering free AI tools to all residents. S&P Global Ratings upgraded Oklahoma to AA+, the state's highest credit rating in decades.

Name

Oklahoma Department of Emergency Management

Website

https://ok.gov

Company type

Public

Founded year

1951

Operating status

Operating

Headcount range

51–100 employees

Short description

Oklahoma Department of Emergency Management is a state government agency coordinating emergency preparedness, response, and recovery for the state's 4 million+ residents, operating within a centralized OMES IT infrastructure spanning 500 locations and tier-three tornado-rated data facilities.

Ownership category

akta.pro rank

Product category

Government Emergency Management Services

NAICS

Fire Protection (92216)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Emergency Operations Center (EOC) Setup & Management (BPABANAC)

Keywords

• Emergency management services
• Disaster preparedness response
• State government agency
• Public safety coordination
• Hazard mitigation planning

Headquarters

HQ city

Oklahoma City, Oklahoma

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. State Tax Revenue: Oklahoma's primary revenue source through state tax collection, which totaled $16.92 billion over 12 months (as of July 2025), an increase of $38.6 million over the previous year.
2. ARPA State Fiscal Recovery Fund: Federal funding through the American Rescue Plan Act providing $1.87 billion to the State of Oklahoma for investment in pandemic relief and recovery initiatives.
3. ARPA Local Fiscal Recovery Fund: Federal funding providing $238 million to non-entitlement units (NEUs) of local government through the Local Fiscal Recovery Fund.

Distribution channels4 records

Marketing channels5 records

Core offering

The Oklahoma Department of Emergency Management is a state government agency that coordinates disaster preparedness, emergency response, recovery, and mitigation services across Oklahoma. It operates within the broader Oklahoma state government ecosystem managed by the Office of Management and Enterprise Services (OMES), which provides unified IT infrastructure, cybersecurity operations, and emergency management technology to support state agencies. Services are delivered to Oklahoma citizens, local municipalities, tribal nations, and partner agencies at no direct cost, funded through state appropriations and federal grants.

Product overview

Oklahoma's state government technology ecosystem consists of multiple interconnected platforms and services operated primarily by the Office of Management and Enterprise Services (OMES) Information Services division. The core offerings include the Governor's Dashboard of Metrics for transparent performance tracking, the ARPA-SLFRF Program Tracker for pandemic relief fund oversight, and OMES Service Desk providing centralized IT support. State agencies access technology through Order Tech Now (standardized hardware/software procurement) and IT Operations Command Center (infrastructure monitoring). Oklahoma provides free AI tools for residents and is modernizing government services through initiatives including OK-ISAC for cybersecurity intelligence sharing and PeopleSoft-based enterprise applications for procurement and HR. The state's IT unification strategy consolidates services across agencies while maintaining security and accessibility compliance standards.

Differentiator

Problem solved

Functional benefit

Products and services

• OMES Service Desk Central IT help desk providing 24/7 chat support, phone support (local 405-521-2444, toll-free 866-521-2444), online ticketing, and request status tracking for state agencies. Requires state email address for login.
• Order Tech Now One-stop procurement portal for pre-approved state computers, accessories, software and technology products. Provides standardized device ordering from approved vendors (Dell, Apple) with state architecture and security compliance. Includes workstation leasing program with 36-month terms.
• Governor's Dashboard of Metrics A transparency platform providing Oklahomans with an overview of state progress across categories including health, public safety, infrastructure, education, economy, and government efficiency. Tracks metrics such as broadband access, childhood obesity, education attainment, energy affordability, GDP growth, incarceration rate, labor force participation, and unemployment rate.
• ARPA-SLFRF Program Tracker An interactive tracker showing current progress of ARPA State and Local Fiscal Recovery Fund-funded projects and initiatives in Oklahoma. Follows projects through 8-step funding process from review packet to funds disbursement.
• IT Operations Command Center (ITOCC) State tier-three data center monitoring approximately 3,000 devices, 500 locations, and 35,000 discrete elements with 32 video feeds. Capable of withstanding EF5 tornado and prolonged power disruptions. Provides around-the-clock monitoring for availability, power, and health of statewide IT infrastructure supporting emergency operations.
• Oklahoma Information Sharing and Analysis Center (OK-ISAC) Cybersecurity initiative connecting Oklahoma members across local, regional and national levels to share cyber threat intelligence and improve cyber resilience throughout the state.
• Constituent Services Services provided by the Governor's office for constituent requests including commending/proclamations, scheduling requests, and general assistance. Part of efforts to strengthen government accountability and citizen engagement.

Quantifiable outcome

• Unemployment rate of 3.1%, well below national rate of 4.2%
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ronald McDonald House Charities (RMHC) Oklahoma CitycoreStrategic or Co-development Partner · 3 April 2025$4 million ARPA-SLFRF appropriation granted by state Legislature to Oklahoma State Department of Health for construction of second Ronald McDonald House in Oklahoma City medical district. Facility will serve up to 28 families each night, providing free housing, kitchens, laundry, technology and play areas for families with hospitalized children.
• University Hospitals Authority and Trust (UHAT)coreStrategic or Co-development Partner · 1 November 2023Partnership for Oklahoma Children's Hospital OU Health Behavioral Health Center - UHAT broke ground on a $140.6 million children's behavioral health center with $39.4 million in ARPA funding. UHAT operates University Hospitals on Oklahoma Health Center campus supporting University of Oklahoma's teaching and research missions. Completed federal single audit of ARPA expenditures with zero findings, demonstrating responsible fiscal management.
• Joint Committee on Pandemic Relief FundingcoreStrategic or Co-development Partner · 1 January 2021Legislative body formed by Oklahoma Legislature in collaboration with Executive Branch leaders to allocate $3.19 billion in ARPA SLFRF funding. Committee received and evaluated proposals through vetting process with engagement from Executive Branch, state agencies, community organizations and public submissions. All ARPA SFRF funds have been appropriated.
• OU HealthcoreStrategic or Co-development PartnerHealthcare partner for the new Oklahoma Children's Hospital behavioral health center project. OU Health is the clinical component working with UHAT on the pediatric behavioral health facility addressing urgent mental health needs of Oklahoma's children (1 in 5 Oklahoma children suffers from mental health condition).
• Oklahoma State Department of Health (OSDH)coreStrategic or Co-development PartnerState agency managing public health initiatives and recipient of $4 million ARPA appropriation for Ronald McDonald House expansion. Works with RMHC and state partners on healthcare support facilities for families with critically ill children.
• Hearts for HearingminorStrategic or Co-development PartnerHealthcare organization supported through UHAT operations at the Oklahoma Health Center campus, part of the ecosystem of patient care, research and educational missions supported by University Hospitals Authority and Trust.
• Oklahoma Health Care AuthorityminorStrategic or Co-development PartnerState agency partner supported through UHAT operations, part of the network of entities at the Oklahoma Health Center campus supported by the University Hospitals Authority and Trust.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Illinois Emergency Management Agency (IEMA): Illinois state agency responsible for disaster preparedness, response, and recovery. Operates a comparable statewide emergency operations structure and federal grant management model.
• New York State Division of Homeland Security and Emergency Services: New York's state-level agency combining emergency management with homeland security functions. Comparable scope across cyber, physical, and public health emergency coordination.
• Texas Division of Emergency Management: Texas state agency with the same emergency preparedness, response, recovery, and mitigation mission, serving a comparably tornado and disaster-prone state. Highly comparable in function, scope, and federal funding dependency.
• Florida Division of Emergency Management: Florida's state agency for emergency management, coordinating hurricane preparedness, response, recovery, and mitigation. Highly comparable mandate, structure, and federal funding profile.
• California Governor's Office of Emergency Services (CalOES): California's state-level emergency management agency responsible for coordinating disaster preparedness and response. Operates a comparable Emergency Operations Center and federal grant administration function across a large jurisdiction.

Others

• Tetra Tech: Consulting and engineering firm providing emergency management, disaster recovery, and resilience services to federal, state, and local clients. Adjacent ecosystem participant supporting state emergency management functions.

Broad incumbents

• Federal Emergency Management Agency (FEMA): Federal counterpart that funds, coordinates, and often supplements state emergency management agencies. Operates at a national scale with broader authority, and is the primary grant administrator for the Oklahoma Department of Emergency Management.
• Cybersecurity and Infrastructure Security Agency (CISA): Federal agency overseeing critical infrastructure cybersecurity that partners with state ISACs like Oklahoma's OK-ISAC. Comparable in cybersecurity coordination mission but operates at national scale.

Emerging players

• Witt O'Brien's (Accenture Federal Services): Emergency management and disaster recovery consultancy now part of Accenture Federal Services. Provides comparable preparedness and incident management services that compete with in-house state capabilities.
• Hagerty Consulting: Private-sector emergency management consulting firm that supports state and local governments with disaster preparedness, response, and recovery services. Represents the private-sector alternative for emergency management capability delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/oklahoma-department-of-emergency-management

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oklahoma Department of Emergency Management