Office National de l'Emploi

What Office National de l'Emploi does

Office National de l'Emploi (ONEM) is the statutory public employment service of the Democratic Republic of the Congo, established in 2002 under Law 015/2002 and Presidential Decree 081/2002 (succeeding the 1962 Service National de l'Emploi) and operating as a public establishment of a technical and social character under the Ministry of Employment and Labour. It serves two primary constituencies: job seekers (unemployed individuals, graduates, women, and long-term unemployed) and employers (public, parapublic, private, and humanitarian) across all 26 provinces, and operates under ratified ILO Conventions C.88 and C.2.

ONEM's product surface centers on a digital gateway comprising the www.onem.cd web platform, the MIKUBA mobile application (named for the Swahili word for copper), and a Control Room Statistique Emploi built with Accent Média for real-time labor-market analytics. The platform is implemented on a JHipster framework and supports job-seeker registration, employer account creation, job posting, candidate pre-selection, recruitment tracking, and statistics production. Complementary service lines include professional orientation (PTRE), school-based career guidance (POPS), graduate internships (PED funded by the African Development Bank with $100/month stipends), youth agripreneurship (PEJAB backed by a ~$50M loan targeting ~6,000 youth enterprises), and a labor-market observatory (POME). Specialized interventions include the ROME RDC occupational classification system and Validation des Acquis de l'Expérience (VAE) certification.

The revenue model is fundamentally regulatory: ONEM collects a mandatory 0.5% employer contribution on monthly remuneration (raised from 0.2% via Ministerial Order No. 028 in September 2025), generates fee-equivalent income from contract-visa services with associated penalties (50% for false declarations, 0.5% per day for late payment), and receives government budget allocations. Distribution combines direct physical offices (~22+ provincial and municipal sites including nine recently opened agencies), self-serve digital channels (web and mobile), event-based recruitment (Job Days, Village des Opportunités, DRC Mining Week, Salon de l'Emploi), and institutional partnerships with FEC, INPP, ANEP, ARSP, CNSS, Enabel, JICA, the African Development Bank, and the ILO.

Name

Office National de l'Emploi

Legal name

Office National de l'Emploi

Website

https://onem.cd

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

ONEM is the statutory public employment service of the Democratic Republic of the Congo, providing job matching, contract visa, and labor-market data services to job seekers and employers across all 26 provinces via its onem.cd digital platform, MIKUBA mobile application, and a national network of provincial offices funded primarily by a mandatory 0.5% employer payroll contribution.

Ownership category

akta.pro rank

Headquarters

HQ city

Kinshasa, Kinshasa

HQ country

Congo - Kinshasa

Offices22 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Employer Contributions (Contribution Patronale): ONEM receives mandatory contributions from all employers (public, parapublic, and private) at a rate of 0.5% of monthly remuneration paid to workers. This applies to humanitarian organizations as well, subject to exemptions granted by competent authorities. Employers must declare monthly and pay within 15 days following the month of salary payment.
2. Contract Visa Fees: ONEM performs examination, validation, and visa services for employment contracts between employers and workers. While the service itself is a regulatory function, penalties apply for non-compliance including late payment surcharges of 0.5% per day of delay and 50% penalty for false or incomplete declarations.
3. Government Budget Allocation: As a public establishment under the Ministry of Employment and Labour, ONEM receives government funding for operations and modernization initiatives. The organization has benefited from government-supported equipment procurement including computer hardware and the inauguration of the Control Room.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels9 records

Core offering

ONEM is the national public employment service of the Democratic Republic of Congo, operating as a public technical and social establishment under the Ministry of Employment and Labour. It provides employment intermediation services including job seeker registration, employer registration, job posting and matching, contract visa and labor compliance, employer contribution collection, and labor market statistics. Services are delivered through provincial offices across all 26 provinces, a digital platform (www.onem.cd), and the MIKUBA mobile application.

Product overview

Office National de l'Emploi (ONEM) offers a unified digital service ecosystem centered on its www.onem.cd platform and MIKUBA mobile application, which together provide employment intermediation services to job seekers and employers across the DRC. The portfolio includes specialized employment programs (PED for graduate internships, PEJAB for youth entrepreneurship in agriculture, POPS for school-based career guidance, PTRE for job search training, and POME for labor market observatories) alongside administrative services (contract visa, job placement, employer registration). The Control Room Statistique Emploi complements these offerings with real-time employment data analytics. The platform is accessible to all 26 provinces, with services also available through the MIKUBA mobile app.

Differentiator

Problem solved

Functional benefit

Brands

• MIKUBA: Mobile application launched by ONEM to facilitate access to employment services. The name 'MIKUBA' means 'copper' in Swahili, referencing one of DRC's main natural resources.

Products and services

• Plateforme Numérique ONEM (www.onem.cd) Digital platform serving as a single window for employment services in the DRC, enabling job seeker registration, employer account creation, job offer publication and centralization, candidate-employer matching, recruitment tracking, and real-time statistics production across all 26 provinces.
• MIKUBA Mobile Application Mobile application providing simplified and inclusive access to ONEM services, enabling job seekers to register, access job offers, apply for positions, and interact with ONEM services remotely, reducing geographic barriers to employment access.
• Control Room Statistique Emploi Modern control room for strategic management, real-time employment data analysis, and performance monitoring, supporting evidence-based decision-making on labor market dynamics.
• Programme Emploi Diplômé (PED) Program providing university graduates with a 6-month internship in enterprises, accompanied by a monthly 100 USD scholarship funded by the African Development Bank, aimed at facilitating first professional experience and eventual employment.
• Projet d'Entreprenariat des Jeunes dans l'Agriculture et l'AgroBusiness (PEJAB) Program supporting young people aged 18-35 with minimum bac+2 education in creating profitable businesses in agro-pastoral sectors, with a 50 million USD loan supporting creation of approximately 6,000 youth enterprises over 4 years.
• Programme Observatoire du Marché de l'Emploi (POME) Strategic program dedicated to producing, analyzing, and disseminating reliable employment market data in DRC, including employment, unemployment, occupations, sought skills, and sectoral dynamics analysis.
• Programme sur les Techniques de Recherche d'Emploi (PTRE) Support program strengthening job seekers' capacities through personalized or collective guidance including profile diagnosis, career counseling, CV and motivation letter assistance, job search techniques training, and interview simulations.
• Programme d'Orientation Professionnelle en Milieu Scolaire (POPS) Program helping students and young people build professional projects during schooling, providing information about careers, training pathways, and labor market opportunities to promote informed career choices.
• Projet d'Appui au Recensement général de la population (PARBDS) Project supporting the organization of the Second General Population and Housing Census and establishing social databases from census results to produce reliable social indicators and track their evolution.

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• JICA (Japan International Cooperation Agency)coreStrategic or Co-development Partner · 9 July 2026JICA facilitated the establishment of the Kaizen Productivity Monitoring Committee (CSKP-RDC) in partnership with ONEM, APROCM, ANADEC, INPP, and FEC. This aims to build a structured national productivity system based on the globally recognized Kaizen approach for continuous improvement and organizational performance.
• FEC (Fédération des Entreprises du Congo)coreStrategic or Co-development Partner · 10 March 2026ONEM Director General visited FEC President to strengthen partnership for employment promotion in DRC. Collaboration includes dialogue on labor market regulation, employer support, and digital recruitment solutions. FEC represents private sector employers across all industries including mining, telecommunications, and construction.
• Intersyndicale Nationale (National Union Confederation)coreStrategic or Co-development Partner · 4 November 2025ONEM engages with national union confederation on implementation of National Labor Council resolutions including employer contribution changes and private placement service regulations. Social dialogue aims to modernize employment market governance and protect Congolese workers' rights.
• INPP (Institut National de Préparation Professionnelle)coreStrategic or Co-development Partner · 13 September 2025ONEM and INPP collaborate on professional skills certification, training alignment with labor market needs, and employment intermediation. Both institutions signed a performance contract with the Ministry of Employment in 2026. INPP provides vocational training while ONEM offers job matching services.
• Enabel (Belgian Development Agency)coreTechnology or Integration · 22 July 2025Enabel provides technical support for ONEM's digital transformation, including the development and launch of the digital platform and MIKUBA application. The partnership aims to create a more inclusive labor market with equal access to decent employment opportunities. Enabel also supported the first Job Days event in July 2025.
• ARSP (Autorité de Régulation de la Sous-Traitance)coreStrategic or Co-development Partner · 24 April 2025ONEM and ARSP signed a collaboration agreement to establish an integrated monitoring system for subcontracting employment data. The partnership aims to improve data collection, reliability, and utilization regarding jobs created by subcontracting companies, providing policymakers with accurate indicators for national employment and training policies.
• Ministry of Professional TrainingcoreStrategic or Co-development Partner · 27 October 2024Ministry of Professional Training signed collaboration protocol with ONEM to strengthen coordination between training and employment. Joint initiatives include skills certification (VAE), curriculum alignment with labor market needs, and employment matching for trained individuals.
• ANEP (Agence Nationale de l'Emploi et de la Professionnalisation)coreStrategic or Co-development Partner · 24 October 2024ANEP and INPP signed strategic partnership for professional training revolution in DRC (December 2025). ONEM participates in this ecosystem for employment matching and skills validation, contributing to better alignment between training supply and labor market demand.
• Ministry of AgriculturecoreStrategic or Co-development Partner · 1 January 2021Ministry of Agriculture partners with ONEM for the PEJAB project supporting youth entrepreneurship in agriculture and agribusiness. ONEM provides its job seeker database to select eligible candidates for business incubation centers. The project targets creation of 6,000 youth enterprises with a $50 million USD loan.
• ILO (International Labour Organization)coreStrategic or Co-development PartnerONEM operates under ILO Convention 88 and Recommendation 83 on public employment services, ratified by DRC in 1960. DRC participated in the 6th AASEP session in Geneva where African employment services shared strategies for adapting to labor market transformations. ONEM follows ILO guidelines for employment promotion.
• APROCM (Association des Professionnels des Mines)minorStrategic or Co-development PartnerAPROCM participates in Kaizen Productivity Monitoring Committee (CSKP-RDC) alongside ONEM, ANADEC, INPP, and FEC. The partnership aims to improve organizational performance and productivity in the mining sector and beyond.
• ANADECminorStrategic or Co-development PartnerANADEC participates in the Kaizen Productivity Monitoring Committee, contributing to national productivity improvement initiatives alongside ONEM and other institutional partners.
• CNSS (Caisse Nationale de Sécurité Sociale)minorStrategic or Co-development PartnerSocial security institution collaborating with ONEM on labor market data, particularly regarding worker declarations and employment movement tracking required for social protection.
• AMSPE/WAPES (World Association of Public Employment Services)minorStrategic or Co-development PartnerONEM is a member of the World Association of Public Employment Services, which was founded in 1988 with ILO support. Membership provides access to global best practices and international cooperation on employment service development.
• AASEP (African Association of Public Employment Services)minorStrategic or Co-development PartnerONEM participates in the African Association of Public Employment Services, contributing to continental discussions on employment service adaptation to digital transformation and changing labor market dynamics.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Others

• Indeed: Global private online job search and recruitment platform. Adjacent comparator that defines the user-experience and scale benchmarks ONEM's digital platform must match to retain relevance in the informal and SME hiring market.
• LinkedIn (Talent Solutions): Professional networking and recruitment platform widely used by multinational employers operating in DRC (mining, telecom, services). Adjacent comparator representing the private-sector competitive pressure ONEM faces for employer mindshare in higher-skill segments.
• International Labour Organization (ILO) — Employment Policy Department: UN agency setting global public employment service standards. ONEM explicitly operates under ILO Convention 88 and participates in ILO/AASEP/WAPES networks, making ILO the closest institutional peer, standard-setter, and donor counterpart.
• WorkForce Software: Provider of workforce management and labor market analytics tools for enterprises and government agencies. Adjacent technology provider whose domain expertise in labor data, compliance, and analytics is comparable to ONEM's Control Room and ROME RDC capabilities.

Direct peers

• France Travail (Pôle Emploi): France's national public employment service providing job matching, unemployment benefits, training referrals, and labor market data. Closely comparable to ONEM as a statutory PES with a nationwide digital platform, employer intermediation, and a government-mandated role — and a useful model for francophone PES governance.
• Bundesagentur für Arbeit: Germany's federal employment agency operating job centers, unemployment insurance, vocational guidance, and labor market statistics. Directly comparable to ONEM as a national PES with regulatory mandate, employer contributions, and digital-first service delivery through its own platforms.
• Jobcentre Plus (DWP): UK's public employment service within the Department for Work and Pensions, providing job search support, benefits administration, and employer intermediation. Comparable as a statutory PES with digital platform, nationwide network, and government-mandated role.
• Korea Employment Information Service (KEIS): Korea's public employment information service operating Worknet, providing job matching, labor market statistics, and employment policy support. Comparable as a national PES with strong digital platform, real-time labor market analytics, and government-backed mandate — directly mirroring ONEM's Control Room and platform strategy.

Regional players

• Agence Nationale de l'Emploi (Côte d'Ivoire): Côte d'Ivoire's national public employment agency providing job placement, career guidance, and labor market intermediation. Comparable as a francophone African PES operating in a similar emerging-market context with ILO framework adherence and donor-funded digital modernization.
• ANAPEC (Morocco): Morocco's national public employment agency with a mandate for job matching, training, and labor market data, plus employer intermediation. Comparable as a francophone African PES with similar regulatory and digital service model, ILO framework adherence, and donor-funded modernization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/office-national-de-l-emploi

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office National de l'Emploi