What OPSGROUP does

OPSGROUP is a private, bootstrapped membership organization founded in 2016 by former airline pilot, ATCO, and flight dispatcher Mark Zee, headquartered in Christchurch, New Zealand, with approximately 19 employees. The company serves roughly 10,000 international flight operations professionals — including pilots, flight dispatchers, schedulers, and air traffic controllers — across airlines, business aviation, corporate flight departments, aerospace OEMs, and civil aviation authorities. Its core offering is a subscription-based operational intelligence platform that combines a daily plain-language email digest (Daily Brief covering 18 operational categories), real-time Ops Alerts, and an integrated suite of web-based tools: GoCrow (route planning map), SafeAirspace (airspace and country risk database), Airport Spy (member-contributed airport reports), OpsFox (anonymous reporting), Permit Helper, Route Report & Map, and a personal Dashboard.

OPSGROUP's underlying technology is a web-based membership platform with collaborative community features, including a Slack workspace and regular Ops Chats, supplemented by an automated assistant (George/OpsBot) that handles permit, weather, and route planning queries. The platform's content moat is built on years of crowdsourced operational intelligence contributed by the membership itself, combined with proprietary editorial guides such as the NAT Guide, NAT Pack, NAT Plotting & Planning Chart, and The Permit Book (the latter sold via the OPSGROUP Shop). No public API, SDK, or third-party integrations are offered.

The business model is primarily subscription-recurring membership, with a secondary e-commerce revenue stream from physical and digital products sold through shop.ops.group. The company is privately held, founder-owned, and has not raised institutional funding; it has grown to its current scale through community-led, word-of-mouth acquisition. The organization operates globally with no geographic restrictions disclosed, and its named enterprise adopters include NetJets, United Airlines, FedEx, Boeing, ASL Aviation, Abbott, UK CAA, and ENAV.

Name

OPSGROUP

Legal name

OPSGROUP

Website

https://ops.group

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

OPSGROUP is a bootstrapped membership platform serving approximately 10,000 international flight operations professionals — pilots, dispatchers, schedulers, and controllers — with subscription-based operational intelligence tools including a daily brief, real-time alerts, and crowdsourced risk and airport databases.

Ownership category

akta.pro rank

Product category

Aviation Operations Intelligence

NAICS

Business Associations (813910)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Executive/Board Security Advisory & Risk Briefings (BPAKADAK)

Keywords

• Aviation operations intelligence
• Flight operations membership
• Airspace risk database
• Flight dispatch tools
• Operational alerts platform

Headquarters

HQ city

Christchurch

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Membership Subscriptions: OPSGROUP operates as a membership organization where pilots, flight dispatchers, schedulers, and controllers pay for access to Daily Brief, Ops Alerts, planning tools, and the collaborative community. Members receive real-time operational intelligence, risk sharing, and practical tools for international flight operations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

OPSGROUP is a membership organization providing operational intelligence, risk sharing, and practical tools to nearly 10,000 aviation professionals (pilots, flight dispatchers, schedulers, controllers) engaged in international flight operations. Core deliverables include the Daily Brief (a daily plain-language email digest across 18 categories), live Ops Alerts on emerging risks, and tools such as GoCrow (route planning map), SafeAirspace (airspace risk database), Airport Spy (crowd-reported airport intelligence), George/OpsBot (assistant), Permit Helper, and an anonymous reporting mechanism called OpsFox.

Product overview

OPSGROUP is a membership-based information and operational intelligence platform for international flight operations professionals — pilots, flight dispatchers, schedulers, and air traffic controllers. The core offering is a suite of integrated tools delivered to members, centered around the Daily Brief (a plain-language daily email digest covering 18 operational categories), live Ops Alerts (real-time risk notifications), and the GoCrow planning map (showing route risks, alerts, Airport Spy reports, and permit requirements). Supporting tools include George/OpsBot (an automated ops assistant), OpsFox (anonymous reporting), SafeAirspace (airspace risk database), Airport Spy (member-contributed airport reports), Dashboard (personal member portal), Permit Helper (permit navigation), and Route Report & Map. Community interaction is enabled through Ops Chats (live group discussions) and Slack. OPSGROUP also operates a Shop selling physical/digital products including the NAT Pack, NAT Plotting & Planning Chart, and The Permit Book. The platform's mission is to make aviation human-friendly by connecting ops professionals, sharing risk intelligence radically, and simplifying complex regulatory information.

Differentiator

Problem solved

Functional benefit

Brands

• GoCrow: OpsGroup planning map showing active ops alerts, risks, Airport Spy reports, and permit requirements for routes
• George
• Airport Spy
• SafeAirspace
• OpsFox

Products and services

• OPSGROUP Membership Subscription membership providing pilots, flight dispatchers, schedulers, and controllers with the Daily Brief (plain-language daily digest across 18 categories), live Ops Alerts, and access to the OPSGROUP suite of operational intelligence tools (GoCrow, SafeAirspace, Airport Spy, George/OpsBot, OpsFox, Permit Helper, Route Report & Map, Dashboard) plus Slack community access.
• NAT Pack Bundled product pack for North Atlantic operations, sold as a physical and/or digital product through the OPSGROUP Shop for pilots and dispatchers operating NAT routes.
• NAT Plotting & Planning Chart Specialized plotting and planning chart for North Atlantic operations, sold as a physical or digital product through the OPSGROUP Shop for aviation professionals.
• The Permit Book Reference guide for navigating international permit requirements, sold through the OPSGROUP Shop to help pilots, dispatchers, and operators manage overflight and landing permit processes across different countries.

Quantifiable outcome

• Half of 2,000 pilots and dispatchers surveyed had missed critical flight information buried in NOTAM noise
• +1 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• ForeFlight (a Boeing Company): Dominant flight planning and in-flight app for pilots and dispatchers in North America, bundling charts, weather, NOTAMs, and filing. Competes with OPSGROUP on pilot workflow attention, especially for North American and business aviation users.
• LIDO/Navtech (Lufthansa Systems): Supplies aeronautical navigation data, charts and flight planning solutions used by airlines and operators worldwide. Incumbent data provider whose outputs OPSGROUP's tools complement and reinterpret.
• Collins Aerospace ARINCDirect: Flight planning, scheduling, weather and international trip support suite for business aviation operators from a major avionics OEM. Competes at the enterprise operator level for the same flight department budget OPSGROUP targets.
• Garmin Pilot: Aviation flight planning and electronic flight bag app from Garmin, providing charts, weather, routing and document access to pilots. Comparable end-user audience and workflow overlap as a planning alternative.
• Jeppesen (a Boeing Company): Long-established provider of aeronautical charts, flight planning, navigation data and operational information. Incumbent in the same operator workflow that OPSGROUP augments with curated, plain-language intelligence.

Emerging players

• Aviation Safety Network: Independent database of aviation accidents and safety occurrences used by operators, regulators and media. Thematically aligned with OPSGROUP's SafeAirspace risk intelligence and safety mission.
• FlightAware: Real-time flight tracking and ADS-B data platform with operator and dispatcher tools. Adjacent in the operator intelligence stack and a potential channel or partner for OPSGROUP's risk and route data.

Direct peers

• International Clearance & Coordination (ICC): Provider of international overflight and landing permit services for business aviation. Directly overlaps OPSGROUP's Permit Helper and Permit Book offerings from a specialized third-party angle.
• Universal Weather and Aviation: Provides international trip planning, weather, NOTAMs, permits and operational support services to business aviation operators. Closest direct competitor to OPSGROUP's international ops intelligence and permit helper offerings.
• RocketRoute: Online flight planning, briefing and filing platform serving pilots and operators globally, including for international ops. Comparable product model focused on simplifying planning and briefing workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/_opsgroup
• YouTubeyoutube.com/channel/UC0CgBOl0WfT8VTKslvRzKbQ
• Facebookfacebook.com/weareopsgroup
• LinkedInlinkedin.com/company/weareopsgroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OPSGROUP