Optum UK

What Optum UK does

Optum UK is the United Kingdom operating entity of Optum, the health services and innovation division of UnitedHealth Group (NYSE: UNH). Registered as Optum Health Solutions (UK) Limited at 10th Floor, 5 Merchant Square, Paddington, London (company number 08630286), it has been active in UK healthcare since 2002 and operates alongside a Cheshunt-based Enterprise Imaging support office linked to Change Healthcare UK Holdings Ltd. The UK business serves almost exclusively NHS customers — NHS Trusts, Integrated Care Boards, Clinical Commissioning Groups, Primary Care Networks, NHS England, and Crown Commercial Service — across four core solution areas: Electronic Patient Record (EPR) services spanning strategy, implementation, optimisation, and informatics; Enterprise Imaging Solutions built on the cloud-native Stratus Imaging platform (Archive, Viewer, Share, Discover, Analytics) running on Google Cloud plus the inherited Change Healthcare radiology and cardiology portfolios; Population Health Management (PHM) intelligence, advisory services, and the PHM Reporting Suite; and Medicines Optimisation through the Population360 clinical decision support tool and ScriptSwitch point-of-prescribing system.

The technical backbone combines cloud-native SaaS infrastructure (Stratus Imaging on Google Cloud, HITRUST CSF and SOC 2 Type 2 certified), Class I Medical Device-certified decision support (Population360 under EU MDD 93/42/EEC and UK MDR 2002), and a clinically led advisory workforce. Revenue is generated primarily through subscription/recurring SaaS contracts for medicines optimisation and imaging, plus professional services revenue from EPR delivery and transformation consulting. All sales flow through NHS and Crown Commercial Service procurement frameworks (HSS, G-Cloud 13, NHS SBS, DOS6, Spark DPS, SCW DPS), enabling direct call-offs and mini-competitions rather than full tenders. Pricing is not publicly disclosed, and the UK entity does not separately report revenue, though it sits within a parent organisation whose global Optum division contributes a substantial share of UnitedHealth Group's overall revenue.

Name

Optum UK

Legal name

Optum Health Solutions (UK) Limited

Website

https://optum.co.uk

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Optum UK is the UK arm of Optum (UnitedHealth Group), providing NHS organisations with Electronic Patient Record services, cloud-native enterprise imaging (Stratus), population health management, and medicines optimisation decision support (Population360, ScriptSwitch), delivered via NHS procurement frameworks.

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Diagnostic Imaging Centers (621512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Surgical & Medical Instruments & Apparatus (3841), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

akta.pro secondary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

Keywords

• Electronic patient records
• Enterprise medical imaging
• Population health management
• Medicines optimisation
• Clinical decision support

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. NHS Commissioning Support Services: Provider contract management, administrative, finance and business intelligence services delivered to Primary Care Networks (PCNs) and Integrated Care Boards (ICBs). Revenue generated through framework agreements and service contracts with NHS organisations.
2. Enterprise Imaging Solutions: Cloud-native enterprise imaging solutions including radiology, cardiology, mammography, and image management. Delivered as SaaS or on-premise solutions through NHS procurement frameworks.
3. EPR Implementation Services: Strategy, implementation, optimisation and informatics services for Electronic Patient Record systems across NHS organisations.
4. Medicines Optimisation Tools: Population360 and ScriptSwitch prescribing decision support tools providing clinical decision support at point of prescribing, delivered through NHS SBS framework.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Optum UK provides health technology and advisory services to the UK NHS, including Electronic Patient Record strategy, implementation, optimisation, and informatics services; enterprise medical imaging solutions covering radiology, cardiology, and mammography delivered via the cloud-native Stratus Imaging platform built on Google Cloud; Population Health Management intelligence and analytics; and medicines optimisation tools including Population360 and ScriptSwitch prescribing decision support systems. The company sells these offerings primarily to NHS Trusts, Integrated Care Boards, Primary Care Networks, and Clinical Commissioning Groups through accredited procurement frameworks.

Product overview

Optum UK provides an integrated portfolio of health services, digital products, and advisory solutions for the UK NHS and healthcare system. The core offerings include Electronic Patient Record (EPR) Services providing end-to-end lifecycle support across strategy, implementation, optimisation, and informatics; Enterprise Imaging Solutions offering a comprehensive radiology and cardiology imaging platform including the cloud-native Stratus Imaging suite (Archive, Viewer, Share, Discover, Analytics), Change Healthcare Cardiology solutions (PACS, Echo, Cath, Hemodynamics, ECG Management, Analytics, EP Solutions, Nuclear Medicine, Charge Manager), and Change Healthcare Radiology solutions (Mammography Plus, Workflow Intelligence, Image Repository, Imaging Fellow, Enterprise Viewer); and Population Health Management services including Population360 and ScriptSwitch Prescribing clinical decision support tools, PHM Reporting Suite, and advisory services. The portfolio is delivered through NHS procurement frameworks including NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3, G-Cloud 13, HSS Framework, and others. Optum UK operates as a division of UnitedHealth Group with approximately 300,000 people collaborating worldwide and has served the UK healthcare arena since 2002.

Differentiator

Problem solved

Functional benefit

Products and services

• Electronic Patient Record Services End-to-end Electronic Patient Record lifecycle support including EPR strategy consulting, controlled go-live implementation, post-go-live optimisation, and informatics analytics across multiple EPR vendor platforms (including EMIS Web) to help NHS organisations plan, implement, and optimise electronic patient record systems.
• Enterprise Imaging Solutions Digital enterprise imaging platform covering radiology, cardiology, mammography, and cloud-native medical imaging archive, delivered via the Stratus Imaging suite built on Google Cloud and the Change Healthcare radiology and cardiology product lines, designed to improve care coordination across medical specialties.
• Population Health Management Services Population health intelligence, business and clinical intelligence, research tools, decision support tools, integrated care coordination, transformation programme management, workforce and leadership support, digital and remote technology, and patient pathway optimisation services to help NHS organisations move to integrated models of care based on intelligence-led population health management.
• ScriptSwitch Prescribing Point-of-prescribing clinical decision support tool that helps clinicians make informed prescribing decisions by suggesting cost-effective and clinically appropriate alternatives at the point of care, sold through the NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3 framework.
• Population360 Clinical decision support system providing population-wide risk analysis, cost-saving opportunity identification, adherence detection, and medication safety alerts. Links directly into clinical systems with live daily data updates and supports customisable PINCER alerts for ICBs, clinical pharmacists, and primary care prescribers.
• PHM Reporting Suite Cloud software for population health management reporting sold through the G-Cloud 13 framework, enabling NHS organisations to access population health analytics and reporting tools via Crown Commercial Service procurement.

Quantifiable outcome

• 81% reduction in GP home visits
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• NHS SBScoreChannel Partner/ Reseller/ Distributor · 8 March 2024Accredited supplier on NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3 Framework (SBS 10252) for point-of-prescribing decision support products including ScriptSwitch Prescribing and Population360.
• South, Central and West Commissioning Support UnitminorStrategic or Co-development Partner · 1 February 2023Optum accredited supplier on SCW Consultancy Dynamic Purchasing System 2.0 (2023-2028) providing clinical measurement, health economics, digital transformation, and system transformation services.
• Crown Commercial ServicecoreChannel Partner/ Reseller/ Distributor · 9 November 2022Accredited supplier on G-Cloud 13 Framework (cloud software and support services) and Digital Outcomes and Specialists 6 (DOS6) framework for digital outcomes. Services include PHM Reporting Suite, ScriptSwitch Prescribing, Population360, and advisory services.
• Crown Commercial Service (Spark DPS)minorChannel Partner/ Reseller/ Distributor · 16 April 2019Accredited supplier on Spark: The Technology Innovation Marketplace Dynamic Purchasing System (RM6094) for emerging technology products including AI, IoT, and data analytics.
• NHS EnglandcoreStrategic or Co-development PartnerOptum is an accredited supplier on the Health Systems Support (HSS) Framework providing population health intelligence, clinical intelligence, transformation programme management, and digital technology services to NHS organisations.
• Google CloudcoreTechnology or IntegrationStratus Imaging cloud-native enterprise imaging platform is built on Google Cloud infrastructure, providing scalable, secure medical imaging archive and analytics capabilities.
• Change HealthcarecoreTechnology or IntegrationChange Healthcare is now part of Optum. Provides enterprise imaging solutions including radiology, cardiology, mammography, and image management solutions under the Optum enterprise imaging portfolio.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TPP: UK-based EPR vendor (SystmOne) with deep primary care and secondary care penetration. Competes with Optum UK across NHS EPR, integrated care, and PHM contracts.
• Sectra: Enterprise imaging vendor with significant NHS PACS footprint. Competes directly with Optum UK's Stratus Imaging and Change Healthcare imaging portfolio for radiology and enterprise imaging contracts.
• Epic Systems: US-based EPR vendor competing for large NHS Trust contracts alongside Optum UK's EPR services. Direct competitor in electronic patient record strategy, implementation, and optimisation across NHS organisations.
• System C Healthcare: UK-based health IT vendor providing EPR, integration, and population health solutions to NHS Trusts. Direct competitor to Optum UK in UK EPR and digital transformation work.
• Oracle Health (Cerner): Major EPR and population health vendor with established NHS presence. Competes directly with Optum UK on EPR implementation and PHM contracts across NHS Trusts and ICBs.
• Agfa HealthCare: Enterprise imaging and PACS vendor with established NHS contracts. Direct competitor to Optum UK's Stratus Imaging Archive, Viewer, and Change Healthcare imaging products.
• EMIS Health: UK primary care EPR vendor (EMIS Web) and prescribing decision support provider. Direct competitor to Optum UK's EPR and ScriptSwitch/Population360 prescribing tools in primary care.

Broad incumbents

• Dedalus: European health IT group offering EPR, diagnostics, and integrated care solutions with UK NHS customers. Competes with Optum UK across EPR and integrated care system contracts.
• Philips Healthcare: Global healthcare technology and imaging vendor serving NHS hospitals with radiology and cardiology solutions. Broader incumbent comparable to Optum UK's enterprise imaging offerings.
• GE HealthCare: Global enterprise imaging and PACS incumbent with broad NHS presence. Overlaps with Optum UK's radiology and cardiology imaging portfolio, though GE operates across a much wider medical equipment portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/optum-uk

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optum UK