Office of State Examiner, Louisiana Municipal Fire and Police Civil Service

What Office of State Examiner, Louisiana Municipal Fire and Police Civil Service does

The Office of State Examiner, Louisiana Municipal Fire and Police Civil Service, is a Louisiana state government agency originally created by Article 14, Section 15.1 of the 1921 Louisiana Constitution and now operating under Article X of the 1974 Louisiana Constitution and Louisiana Revised Statutes 33:2471 et seq. and 33:2531 et seq. Its core function is to administer competitive entry-level and promotional civil service examinations for municipal firefighters, police officers, jailers, fire and police communications officers, departmental records clerks, and secretaries to the chief, and to maintain the resulting eligibility lists used by appointing authorities. The agency serves 100+ jurisdictions across Louisiana, including approximately 20 large municipalities (population 13,000-250,000), 30 small municipalities (population 7,000-13,000), and 90+ fire protection districts, statewide. Supporting services include advisory support to local civil service boards, classification plan development, disciplinary handbook guidance, ADA accommodations processing, and Veterans Preference Points administration (up to 5 points on passing scores).

The agency operates a WordPress website as its primary digital presence, a Jurisdiction Management System (JMS) built on Microsoft Power Apps for authorized civil service board users, and a fee-based online testing channel delivered through a partnership with ProctorU (minimum $44 per exam, collected entirely by ProctorU — OSE receives no portion). In-person regional testing is delivered free of charge at rotating locations including Baton Rouge, Monroe, Shreveport, and Houma on a roughly bi-monthly schedule with 10-day application posting windows. Applications for online testing are captured via embedded Google Forms. The platform exhibits standard small-government IT characteristics with no AI/ML components, no public API surface, and no mobile applications.

The agency's business model is government appropriation funding rather than commercial revenue generation. As a constitutionally established state entity, it is funded by the State of Louisiana to deliver mandated civil service administration; no fees flow back to OSE from ProctorU, and in-person testing is provided without charge to applicants or jurisdictions. Leadership consists of a State Examiner (Adrienne Bordelon), Deputy State Examiner (Kesha Feigley), General Counsel, Administrative Program Manager, HR Division Administrators, and approximately 20 Human Resources and Administrative staff distributed across Resource and Testing Services functions. The customer base is exclusively governmental — Louisiana municipalities, fire protection districts, civil service boards, and individual applicants for covered positions — with no commercial customers, parent company, subsidiaries, or fundraising activity.

Name

Office of State Examiner, Louisiana Municipal Fire and Police Civil Service

Legal name

Office of State Examiner

Website

https://ose.louisiana.gov

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

1–10 employees

Short description

The Office of State Examiner is a Louisiana state government agency that administers competitive and promotional civil service examinations for municipal firefighters, police officers, jailers, and communications personnel, serving 100+ jurisdictions statewide under constitutional and statutory authority.

Ownership category

akta.pro rank

Product category

Government Civil Service Administration

NAICS

Administration of Human Resource Programs (9231), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Justice, Public Order, and Safety Activities (922)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro industry

PRIMARYEDADAFAH

Test Administration, Proctoring & Security Authorities

Education/Education Administration, Accreditation & Policy/Assessment, Examinations & Qualifications Authorities

SECONDARYEDADAFAD

Professional & Occupational Licensing Examination Authorities

Education/Education Administration, Accreditation & Policy/Assessment, Examinations & Qualifications Authorities

SECONDARYBPAIABAN

State/Provincial Labor, Employment Standards & Workforce Development Administration

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

Keywords

• Civil service testing
• Fire and police exams
• Eligibility list management
• Government personnel testing
• Civil service board advisory

Headquarters

HQ city

Baton Rouge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Government Appropriation: The agency operates under the Louisiana Constitution and state statutes as a government entity, funded through state appropriations to provide civil service support to municipalities and fire protection districts.
2. Online Testing Fee Collection: The agency facilitates online testing through ProctorU, which charges a fee of at least $44 per exam. The Office of State Examiner does not receive any portion of these fees; they are collected entirely by ProctorU.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

The Office of State Examiner administers entry-level and promotional civil service examinations for firefighters, police officers, jailers, communications officers, departmental records clerks, and secretaries to the chief in Louisiana municipalities (population 7,000-400,000) and fire protection districts. The agency maintains eligibility lists, advises local civil service boards, develops classification plans, and delivers testing through free regional in-person exams and a paid online platform via its ProctorU partnership. It also provides ADA accommodations, veterans preference points processing, study guides, and a resource library of laws, manuals, and forms.

Product overview

The Office of State Examiner administers Louisiana's Municipal Fire and Police Civil Service system through a portfolio of interconnected testing and administrative services. The core offerings include Competitive Entry-Level Testing Services and Promotional Testing Services for fire and police positions, delivered through multiple channels: the Online Testing Platform (via ProctorU partnership), Regional Testing Program (in-person, no cost), and direct jurisdiction-based testing. Supporting services include Eligibility Lists Management for hiring authorities, the Jurisdiction Management System for administrative oversight, Study Guides for candidate preparation, ADA Testing Accommodations, Veterans Points Processing, and a comprehensive Resource Library. This is a single unified government service rather than a modular software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Competitive Entry-Level Testing Services
• Promotional Testing Services
• Online Testing Platform
• Regional Testing Program
• Eligibility Lists Management
• Jurisdiction Management System (JMS)
• Resource Library
• Study Guides

Quantifiable outcome

• Veterans may receive up to 5 additional points added to a passing score
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

One partnership is on record.

• ProctorUcoreTechnology or IntegrationProctorU provides online proctoring services for the Office of State Examiner's online entry-level examinations. The partnership enables applicants to take exams from home or any private location with remote monitoring to ensure exam integrity. ProctorU charges and collects fees (minimum $44) directly from applicants; OSE does not receive any portion of these fees. The service is available 24/7.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Public Safety Testing: Private-sector provider of entry-level firefighter and police officer testing used by hundreds of agencies across multiple states. Comparable product offering to OSE's competitive entry-level testing services and represents an alternative channel some municipalities could adopt.
• Ergometrics & Applied Personnel Research: Develops and validates entry-level and promotional examinations for fire and police departments nationwide. Closely parallels OSE's test development and psychometric validation work for civil service positions.
• I/O Solutions: Designs and validates public safety entry-level and promotional examinations, including FireTEAM and PoliceTEAM, used by agencies across the U.S. Comparable product set to OSE's competitive and promotional testing services.
• National Testing Network: Provides standardized public safety pre-employment testing to law enforcement, fire, and corrections agencies nationwide. Overlaps directly with OSE's competitive examination services and serves as a private-sector alternative.

Direct peers

• New York State Department of Civil Service: Operates a parallel state-level civil service system administering competitive examinations, eligibility lists, and classification plans for state and local government positions, including public safety roles. Directly comparable in mandate and constitutional/statutory authority to OSE.
• Massachusetts Human Resources Division (HRD): Administers civil service examinations for state and municipal positions in Massachusetts, including police and fire, under the state's civil service law. Functionally analogous to OSE in scope and regulatory authority.
• California State Personnel Board: State-level body that conducts civil service examinations, maintains eligibility lists, and adjudicates personnel matters for state and many local government positions, including peace officers. Direct functional peer to OSE.
• Illinois Department of Central Management Services - Bureau of Personnel: Administers statewide civil service examinations and maintains classification plans for state employees and, in certain municipal contexts, public safety positions. Mirrors OSE's role in standardized state-level testing infrastructure.
• Pennsylvania State Civil Service Commission: Conducts competitive examinations, maintains eligibility lists, and provides classification services for state and local government employment in Pennsylvania, including public safety roles. Closely matches OSE's testing, eligibility, and advisory functions.

Regional players

• Louisiana State Police Commission: Louisiana state-level body that administers hiring and promotional standards for state police and certain statewide law enforcement personnel. Regionally and categorically adjacent to OSE, serving a different but related law enforcement workforce within the same state.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Office-of-State-Examiner-Louisiana-Municipal-Fire-and-Police-Civil-Service-422144801141971
• LinkedInlinkedin.com/company/office-of-state-examiner-louisiana-municipal-fire-and-police-civil-service

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office of State Examiner, Louisiana Municipal Fire and Police Civil Service