Ottawa County Department of Job and Family Services

What Ottawa County Department of Job and Family Services does

Ottawa County Department of Job and Family Services (OCDJFS) is a county-government social services agency headquartered at 8043 West State Route 163, Suite 200, Oak Harbor, Ohio, operating under the supervision of the Ohio Department of Job and Family Services (ODJFS) and the authority of the Ottawa County Board of County Commissioners. Formally established in its current combined-agency form in 2018, OCDJFS functions as a "quadruple combined agency" integrating four statutory service divisions — public assistance programs, child support enforcement (CSEA), children and adult protective services, and workforce development — under a single operating structure. The agency serves Ottawa County residents across five principal segments: low-income families and individuals, children and families in crisis, elderly and vulnerable adults (60+), parents requiring child support services, and pregnant women. Services are delivered free of charge to eligible individuals, with eligibility determined by income, household composition, and statutory criteria rather than by ability to pay.

Name

Ottawa County Department of Job and Family Services

Legal name

Ottawa County Department of Job and Family Services

Website

https://ottawacountyjfs.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Ottawa County Department of Job and Family Services is a county-government social services agency in Oak Harbor, Ohio, delivering statutorily mandated public assistance, child support enforcement, child and adult protective services, and workforce development programs to Ottawa County residents.

Ownership category

akta.pro rank

Product category

Public Social Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Public assistance programs
• Child support enforcement
• Protective social services
• Medicaid administration
• Workforce development services

Headquarters

HQ city

Oak Harbor

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Federal, State, and Local Government Funding: As a county department of Job and Family Services, the agency receives operational funding from federal grants (TANF, SNAP administrative funds), state allocations through ODJFS, and local funding from the Board of County Commissioners. The Business Office manages all Federal, State and local dollars for public assistance programs, child support enforcement, children and adult services, and workforce development.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Ottawa County Department of Job and Family Services administers federally and state-mandated public assistance and protective services programs for Ottawa County, Ohio residents. Its core offerings span four divisions: public assistance programs (SNAP food assistance, Ohio Works First cash assistance, Medicaid, subsidized child care, non-emergency transportation, and Prevention Retention and Contingency emergency aid); child support enforcement (paternity establishment, support orders, and enforcement); children and adult protective services (child abuse/neglect investigation, foster care, adoption, and elder abuse services); and workforce development through OhioMeansJobs.

Product overview

Ottawa County Department of Job and Family Services (OCDJFS) is a quadruple-combined government social services agency administered under the supervision of the Ohio Department of Job and Family Services (ODJFS). The agency provides a comprehensive portfolio of social service programs including: Public Assistance Programs (Food Assistance/SNAP, Cash Assistance/Ohio Works First, Medical Assistance/Medicaid, Subsidized Child Care, Non-Emergency Transportation, and Prevention Retention and Contingency benefits); Child Support Enforcement Services (paternity establishment, support orders, enforcement, and Seek Work Program); Children and Adult Protective Services (child abuse/neglect investigation, foster care, adoption including the Wendy's Wonderful Kids program, and elder abuse services); and Administrative Services. The agency operates the Ohio Self Service Portal and Child Support Web Portal as digital access points for residents. Services are delivered through the Ohio Direction Card (EBT), Cash Eppicard, and contracted service providers including managed care organizations for Medicaid. OCDJFS also partners with community organizations for food pantries, workforce development (Ohio Means Jobs), and housing assistance through the CHIP program.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Assistance (SNAP) Supplemental Nutrition Assistance Program providing monthly food-purchasing benefits to eligible low-income Ohioans. Benefits are issued via the Ohio Direction Card (EBT) and can be used at any retail store accepting Visa or MasterCard.
• Cash Assistance (Ohio Works First) Temporary cash assistance for families with minor children, including work program requirements for able-bodied adults. Benefits are issued via Eppicard pre-paid debit MasterCard or direct deposit.
• Medical Assistance (Medicaid) Health care coverage for low-income Ohio residents including Covered Families and Children (CFC), Aged Blind Disabled (ABD) Medicaid, Healthy Start, Healthy Families, and Medicaid expansion for adults.
• Subsidized Child Care Program determining eligibility for low-income parents to have child care costs partially paid, enabling parents to work, obtain training, or attend school while ensuring children are cared for in licensed facilities.
• Non-Emergency Transportation (NET) Statewide program providing transportation for Medicaid-eligible consumers to and from Medicaid covered services including medical appointments, dental, and counseling. May include gas cards or contracted vendor transport.
• Prevention, Retention and Contingency (PRC) Program designed to assist low-income families overcoming immediate barriers to economic self-sufficiency, preventing need for ongoing public assistance. Services include utility assistance, rent/deposit help, job preparation, and gasoline vouchers.
• Child Support Enforcement Services including paternity establishment, support order establishment, enforcement, review/adjustment, intergovernmental cases, and the Seek Work Program for unemployed non-custodial parents.
• Children Services Public Children Services Agency mandated to investigate child abuse and neglect reports, provide foster care, and work toward permanent placements through adoption when parents' rights are terminated.
• Adult Protective Services Investigates reports of alleged abuse, neglect, and exploitation of adults 60 years of age or older residing in Ottawa County, coordinating services to maximize independence and prevent harm.
• Foster Care and Adoption Temporary foster care placement for children unable to safely remain in their homes, with the goal of family reunification. Adoption services for children in permanent custody, including Wendy's Wonderful Kids recruiting program.
• Food Pantry Program Community food bank and pantry resources administered through Community Action Agency, providing free food and basic needs assistance to eligible Ottawa County residents.
• Food Assistance Employment and Training (FAET) Program providing SNAP recipients with skills and experience to become employable through assessment, employability planning, job search assistance, and work experience placements.
• Community Housing Impact and Preservation (CHIP) No-cost home repair and rehabilitation program for income-eligible Ottawa County homeowners. Repairs include roofs, water heaters, furnaces, electrical, insulation, ADA modifications, and plumbing.
• Healthchek (EPSDT) Ohio's Early Periodic Screening, Diagnosis and Treatment (EPSDT) program providing free health services for Medicaid children up to age 21, including physical check-ups, immunizations, vision, dental, hearing, and developmental screenings.
• Pregnancy Related Services (Healthy Start) Free services for Medicaid-eligible pregnant women including prenatal care referrals, pregnancy counseling, group education, case management, nutrition intervention, and transportation to medical appointments.
• Kinship Permanency Incentive (KPI) Program providing time-limited incentive payments to kinship caregivers caring for children when birth parents cannot. Includes initial placement payment and subsequent payments at six-month intervals up to 36 months.
• Benefit Recovery and Fraud Prevention Unit responsible for calculating and collecting public assistance payments issued in error, and investigating suspected fraud. Accepts confidential fraud referrals via phone, email, or online form.
• Workforce Development through OhioMeansJobs Workforce development partner providing job search assistance, resume creation tools, career exploration, GED remediation, and job training services through OhioMeansJobs Ottawa County.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• OhioMeansJobs Ottawa CountycoreImplementation/ SI/ Consulting PartnerWorkforce development partner providing job search assistance, resume creation tools, career exploration, GED remediation, and job training services. Located at ohiomeansjobs-ottawacounty.com. Integral partner for helping clients achieve self-sufficiency through employment.
• Ottawa County Sheriff's OfficecoreStrategic or Co-development PartnerJoint response partner for after-hours child and adult protective services emergencies. Sheriff's office answers all calls for Children and Adult Services during non-business hours and provides emergency dispatch services.
• Sandusky Metro Housing AuthorityminorChannel Partner/ Reseller/ DistributorPartners to provide housing assistance programs including HCV (Housing Choice Voucher) and Mainstream voucher applications for income-eligible residents.
• Ohio Department of Job and Family Services (ODJFS)coreStrategic or Co-development PartnerState-level oversight agency. OCDJFS operates under the supervision of ODJFS and follows rules of the Ohio Revised Code and Ohio Administrative Code. All child support cases are entered and monitored on the statewide SETS system.
• Wendy's Wonderful KidscoreStrategic or Co-development PartnerRecruitment program partner for finding adoptive families for children in Ottawa County foster care. Funded by the Dave Thomas Foundation for Adoption.
• Community Resource Center of Ottawa CountyminorChannel Partner/ Reseller/ DistributorCommunity partner providing No Wrong Door resources for Ottawa County residents seeking social services and community assistance.
• Lucas County Job and Family ServicesminorStrategic or Co-development PartnerPre-service training provider for foster parents. Lucas County has the most flexible training schedule and Ottawa County residents can attend training there while completing their home study through Ottawa County.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Ohio Department of Job and Family Services (ODJFS): State-level oversight agency that sets policy, owns all core technology platforms (SETS, Self-Service Portal), and allocates funding to OCDJFS. Operates the same service categories at scale but as a regulator/funder rather than a direct provider.

Emerging players

• Community Action Agency of Ottawa County (Great Lakes Community Action Partnership): Local nonprofit partner referenced in OCDJFS data for food pantries, CHIP housing repairs, and FAET workforce programming. Delivers overlapping social assistance services but through nonprofit rather than governmental channels.

Direct peers

• Sandusky County Department of Job and Family Services: Adjacent Ohio county JFS providing the same quadruple-combined services. Operates within the same regional labor market and shares intergovernmental case workflows with Ottawa County.
• Lucas County Job and Family Services: Ohio county DJFS agency already explicitly named as a partner for pre-service foster parent training. Operates the same quadruple-combined mandate under ODJFS supervision in adjacent Lucas County, making it the closest functional peer.
• Erie County Department of Job and Family Services: Neighboring Ohio county JFS delivering the same mandated portfolio (public assistance, child support, child/adult services, workforce development) under identical ODJFS rules. Directly comparable in scope, funding mix, and service portfolio.
• Wood County Department of Job and Family Services: Another northwest Ohio county JFS providing the same mandated portfolio under the same ODJFS framework. Comparable in scope, funding structure, and customer segments to OCDJFS.
• Huron County Department of Job and Family Services: Neighboring Ohio county JFS already referenced in OCDJFS data as a licensing collaboration partner. Delivers the same mandated service mix under identical Ohio Revised Code authority.

Regional players

• Ottawa County Health Department: Co-located county government agency providing public health services (immunizations, WIC, environmental health) that intersect with OCDJFS Medicaid, Healthchek, and pregnancy-related services. Shared client population but distinct statutory mandate.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ottawa-county-department-of-job-and-family-services

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ottawa County Department of Job and Family Services