City of Ottumwa

What City of Ottumwa does

The City of Ottumwa is a municipal government entity serving as the county seat of Wapello County in southeast Iowa, established in 1843 and operating continuously for over 180 years. It delivers a comprehensive portfolio of public services to residents and businesses within city limits through 17 departments under a City Administrator, including public safety (Police Department with 40 sworn officers and Fire Department holding an ISO Rating 3), utility operations (a Water Pollution Control Facility treating an average of 6 million gallons daily via Extended Aeration Activated Sludge with UV disinfection installed in 2016), infrastructure maintenance (170 miles of streets, 60 miles of alleys, 149 miles of gravity sanitary sewer, 75.4 miles of storm sewer, and 2,893 manholes), solid waste management through the Ottumwa/Wapello Landfill and Recycling Center, recreational facilities (Beach Ottumwa waterpark, parks, Cedar Creek Golf Course), airport operations, library, and cemetery services. The Transit function was outsourced to 10-15 Transit effective July 1, 2020.

The city's technology footprint centers on municipal infrastructure rather than software platforms: NPDES-permitted wastewater treatment, sewer separation programs to reduce combined sewer overflows, online permitting through iWorQ, payment processing via MSB Pay, and an E-Notifications system (Alert Iowa). It maintains a fleet of approximately 195 vehicles and equipment pieces through a Central Garage. No APIs, AI capabilities, or proprietary software products are disclosed.

Revenue is generated through property taxes, local option sales and service taxes (with dedicated allocations to sewer separation), franchise fees from utility providers, sanitary sewer fees codified by Ordinance 3243-2025 through June 30, 2035, residential trash collection at $24.50/month via contracted Bridge City Sanitation, landfill tipping fees starting at $63/ton, and grants (the Police Department alone received over $345,000 in 2024). Distribution is direct-to-resident via city departments and contracted providers, with partnerships spanning Wapello County, Indian Hills Community College, Greater Ottumwa Partners in Progress, Main Street Ottumwa, and the Southeast Iowa Inter-Agency Drug Task Force.

Name

City of Ottumwa

Legal name

City of Ottumwa

Website

https://ottumwa.us

Company type

Private

Founded year

1843

Operating status

Operating

Headcount range

51–100 employees

Short description

Municipal government serving Ottumwa, Iowa since 1843, delivering essential public services including wastewater treatment, public safety, solid waste, infrastructure maintenance, transit, and recreation through city departments and contracted providers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Waste Management and Remediation Services (562), Waste Treatment and Disposal (56221)

SIC

Refuse Systems (4953), Electric, Gas & Sanitary Services (4900), Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Solid Waste & Recycling Services Administration (BPAIACAH), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal water services
• Wastewater treatment operations
• Solid waste collection
• Public safety services
• Parks and recreation

Headquarters

HQ city

Ottumwa

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Property Taxes: Property tax revenues collected from residential and commercial properties within city limits to fund general municipal operations
2. Utility Fees (Sewer/Water): Sanitary sewer fees collected through water bills consisting of base monthly fee plus per-unit charges. Most residents pay sewer fees through water bill.
3. Trash Collection Fees: Monthly residential trash collection at $24.50 per household, collected by Bridge City Sanitation
4. Landfill Fees: Tipping fees for trash, construction debris at $63/ton, and various waste disposal fees at Ottumwa/Wapello Landfill operated by Solid Waste Commission
5. Local Option Sales Tax: Local option sales and service tax revenues used for specific capital projects including sewer separation
6. Franchise Fees: Franchise fees collected from utility providers operating within city limits
7. Grants: Federal and state grants for public safety, infrastructure, and community development including school resource officers, traffic safety, and drug enforcement

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

The City of Ottumwa is a municipal government that provides essential public services to its residents and businesses, including water pollution control (treating 6 million gallons daily), sanitary sewer collection, solid waste management and recycling, public safety (police and fire), infrastructure maintenance (170 miles of streets and 149 miles of sanitary sewer), parks and recreation, transit, and building/code enforcement permits. Services are funded through property taxes, utility fees, franchise fees, and grants, with delivery via city departments, contracted providers, and online portals.

Product overview

The City of Ottumwa operates as a municipal government providing comprehensive public services to residents of Ottumwa, Iowa. The city's service portfolio includes core public safety functions (Police Department with 40 officers, Fire Department with ISO 3 rating), utility services (Water Pollution Control Facility treating 6 MGD, sanitary sewer), infrastructure management (170 miles of streets, 149 miles of sanitary sewer), and recreational facilities (Beach Ottumwa waterpark, parks system, campground, golf course). Additional services include waste collection and recycling through Bridge City Sanitation and the Ottumwa/Wapello Recycling Center, 10-15 Transit bus service, airport operations, cemetery services, library services, and various permit and licensing functions. The city provides online portals for claims filing, street use permits, building permits via iWorQ, and payment processing through MSB Pay. Services are organized under 17 department heads reporting to the City Administrator.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services Law enforcement services for City of Ottumwa residents and businesses including patrol, investigations, drug task force participation, school resource officers, D.A.R.E. program, Citizens Police Academy, animal control, and community outreach. Operates from the Joint Law Enforcement Center with 40 sworn officers and 11 civilians.
• Fire Department Services Fire suppression, emergency response, fire prevention inspections, Knox Box program, smoke alarm distribution, lift assists, and fire codes enforcement for City of Ottumwa. Holds an ISO Rating of 3 (upgraded March 2017).
• Water Pollution Control Facility Wastewater treatment facility treating an average of 6 million gallons daily using extended aeration activated sludge process with UV disinfection. Operates under NPDES permit meeting federal Clean Water Act standards for City of Ottumwa.
• Sanitary Sewer Services Residential and commercial sanitary sewer collection service. Residential fees set by Ordinance 3243-2025 through June 30, 2035, with base fees starting at $19.39 per user plus usage charges.
• Public Works Street Maintenance Maintenance and repair of approximately 170 miles of streets and 60 miles of alleys, street projects, snow removal, street sweeping, and sidewalk maintenance for City of Ottumwa.
• Waste Collection and Recycling Weekly curbside trash collection (64-gallon carts) and recycling services provided through Bridge City Sanitation. Includes bulky item pickup, yard waste collection, and electronic waste disposal. Residential rate of $24.50 per household monthly.
• Ottumwa/Wapello Landfill Municipal landfill operated by the Ottumwa/Wapello Solid Waste Commission. Accepts household trash, construction debris, yard waste, shingles, concrete, asbestos, contaminated soil, and tires with charges starting at $63/ton.
• Ottumwa/Wapello Recycling Center Recycling drop-off facility accepting computers, electronics, batteries, motor oil, used oil filters, and household hazardous waste by appointment for City of Ottumwa and Wapello County residents.
• Beach Ottumwa Outdoor waterpark and pool facility at 101 Church St. featuring waterpark amenities, swim classes, party rentals, and hourly pricing. Seasonal operation for City of Ottumwa residents and visitors.
• Parks and Recreation Services Manages city parks including Legacy Fields Soccer Complex, park shelters, campground, Cedar Creek Golf Course, trails, and All-Wheels Park for City of Ottumwa residents and visitors.
• 10-15 Transit Fixed-route bus transit service operated by 10-15 Transit for the City of Ottumwa, providing public transportation within city limits.
• Ottumwa Airport Municipal airport offering aircraft rental, maintenance services, hangar rental, and flight instruction for pilots and aviation customers.
• Building Permits and Inspections Online portal for building permits, rental inspections, demolition requirements, and code enforcement. Managed through the iWorQ permit system for City of Ottumwa.
• 10-15 Transit Service

Quantifiable outcome

• 96% of calls for service answered with personnel and equipment in 5 minutes or less
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• 10-15 TransitcoreChannel Partner/ Reseller/ Distributor · 21 April 2020Fixed route transit operator approved by City Council on April 21, 2020 to operate transit system effective July 1, 2020
• Greater Ottumwa Partners in ProgresscoreStrategic or Co-development PartnerEconomic development organization partnering with the city for community growth and business development initiatives
• Main Street OttumwacoreStrategic or Co-development PartnerDowntown revitalization organization working with city on historic preservation and economic development
• Indian Hills Community CollegecoreStrategic or Co-development PartnerLocal community college providing workforce development and educational partnerships with city services
• Ottumwa Community School DistrictcoreStrategic or Co-development PartnerSchool district partnered with Police Department for School Resource Officer Program and D.A.R.E. instruction
• Wapello CountycoreStrategic or Co-development PartnerJoint governance through Ottumwa/Wapello Solid Waste Commission for landfill and recycling operations; shared law enforcement center
• Ottumwa Legacy FoundationcoreStrategic or Co-development PartnerCommunity foundation supporting city projects including Market Street Landing All-Abilities Play Space
• Bridge City SanitationcoreChannel Partner/ Reseller/ DistributorContracted waste collection company providing residential trash pickup, bulky item collection, and yard waste services
• Southeast Iowa Inter-Agency Drug Task ForcecoreStrategic or Co-development PartnerMulti-jurisdictional drug enforcement partnership with area cities and counties including Bloomfield, Fairfield, Mt. Pleasant and Davis, Wapello, Jefferson, Henry, Keokuk, and Van Buren counties
• Alliant EnergyminorOthersElectric utility provider for power outages and street light maintenance
• MidAmerican EnergyminorOthersNatural gas provider for new residents connecting utilities
• Meet OttumwaminorGTM or Marketing PartnerTourism organization promoting Ottumwa as a visitor and resident destination
• Ottumwa Water & HydrocoreOthersWater utility providing water, sewer, curbside trash, and recycling services to residents
• Ottumwa Housing AuthorityminorStrategic or Co-development PartnerPublic housing authority providing affordable housing programs with city support

Scale indicators14 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• City of Cedar Rapids: Larger Iowa municipal government operating comparable utility, public safety, public works, and parks functions; comparable because it provides the same municipal service stack to a similar Iowa population base.
• City of Dubuque: Larger Iowa municipal government operating similar utility, transit, public safety, and parks services; comparable because of the shared service stack but with greater scale and resources.

Direct peers

• City of Burlington: Southeast Iowa municipal government of comparable population size operating its own water, sewer, solid waste, police, fire, and parks services — directly comparable as a regional Iowa city with similar service scope.
• City of Fort Dodge: North-central Iowa city of comparable size offering its own water, sewer, solid waste, transit, public safety, and parks services — directly comparable as a similar mid-sized Iowa municipality.
• City of Muscatine: Eastern Iowa municipal government with own wastewater treatment, solid waste, public works, and public safety operations; directly comparable in scale and service mix to Ottumwa.
• City of Marshalltown: Central Iowa municipal government with similar population and own wastewater, public works, police, fire, and parks functions; directly comparable as a like-sized Iowa city with industrial heritage.
• City of Clinton: Eastern Iowa Mississippi River city of similar population operating municipal utilities, landfill, public works, and police/fire — closely comparable service portfolio and demographic profile.
• City of Keokuk: Southeast Iowa city near the Missouri border operating municipal utilities, public safety, public works, and parks; directly comparable as a regional Iowa city of similar scale.

Regional players

• City of Oskaloosa: Adjacent southeast Iowa county-seat municipality with municipal water/sewer, solid waste, and public safety functions; comparable as a near-neighbor Iowa city, though slightly smaller in scale.
• City of Kirksville: Northeast Missouri municipal government of similar population operating own utilities, police, fire, public works, and parks; comparable as a cross-border regional city with parallel municipal service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/City_of_Ottumwa
• YouTubeyoutube.com/channel/UCSPVpWJuu42NT03S9XgFFAA
• Facebookfacebook.com/cityofottumwa
• LinkedInlinkedin.com/company/cityofottumwa
• Instagraminstagram.com/cityofottumwagov

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Ottumwa