Concello de Ourense

What Concello de Ourense does

Concello de Ourense is the municipal government (ayuntamiento) of the city of Ourense, located in the Galicia region of northwestern Spain. It functions as a local public administration entity delivering statutory municipal services to residents across more than 20 government areas, including social welfare, education, infrastructure, mobility, public safety, environment, tourism, culture, sports, urban planning, economic promotion, and citizen participation. The current mayor (Alcalde) is Gonzalo Pérez Jácome, presiding over an elected municipal corporation operating under Spanish and Galician regional law as part of Spain's decentralized public administration structure. Its governance is structured into named departments such as Technological Innovation, Mobility and Public Transport, Citizen Participation, and Equality, reflecting a horizontally segmented service portfolio aimed at the resident population.

The entity operates a unified digital service ecosystem anchored by its official bilingual (Galician/Spanish) web portal (ourense.gal), supplemented by the mOUbil mobile application for real-time city alerts and services, a GIS mapping platform (gis.ourense.gal) for infrastructure and utility outage information, and a Sede Electrónica (sede.ourense.gob.es) for electronic administrative procedures. Additional service offerings include urban bus transportation with SMS arrival notifications, a lost-and-found service managed by local police, a citizen incident reporting channel, and a direct communication line to the mayor's office. The technical architecture relies on standard third-party integrations including Google Analytics for web measurement, YouTube and Facebook for communications, and Arsys Internet, S.L. as email hosting provider. Certifications include GDPR/RGPD and Spanish LOPD (Ley 3/2018) personal data protection compliance, alongside a self-assessed partial accessibility compliance under RD 1112/2018 with documented issues in contrast, keyboard navigation, and document accessibility.

As a public administration, Concello de Ourense does not operate a commercial revenue model; it is funded through local taxes, government allocations, and EU program funds including the Next Generation EU Recovery Plan. There are no disclosed pricing models, commercial customers, funding rounds, or investment vehicles. Geographic scope is restricted to the Ourense municipality in Spain, and operating markets are limited to the Galicia region. Strategic recent activity has centered on digital transformation and urban mobility modernization, notably the September 2025 relaunch of the municipal bus service and the January 2026 launch of the Low Emission Zone (ZBE) and Pedestrian Zone initiative.

Name

Concello de Ourense

Legal name

Concello de Ourense

Website

https://ourense.gal

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Concello de Ourense is the municipal government of Ourense, Galicia, Spain, delivering statutory public services to city residents across more than 20 government areas via a digital ecosystem anchored by its web portal, mOUbil app, GIS platform, and electronic administration portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Administration of Housing Programs, Urban Planning, and Community Development (925), Executive and Legislative Offices, Combined (92114)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public administration
• Urban bus transportation
• Electronic administration
• Citizen services portal

Headquarters

HQ city

Ourense

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels4 records

Core offering

Concello de Ourense is the municipal government of the city of Ourense in Galicia, Spain. It delivers public administration services to residents and visitors through roughly 20 departments covering urban planning, social welfare, culture, sports, education, mobility, public safety, tourism, and economic promotion. Its offering is operationalized through a bilingual web portal (ourense.gal), the mOUbil mobile app, the GIS OU geographic information system, the Sede electrónica electronic administration platform, and municipal urban bus transportation.

Product overview

Concello de Ourense operates a unified digital ecosystem centered on its main web portal (ourense.gal), supplemented by dedicated mobile applications and specialized service platforms. The portfolio includes the mOUbil mobile app for real-time municipal information, the GIS OU geographic information system for infrastructure alerts, and the Sede electrónica for electronic administrative procedures. Additional services include urban bus transportation (Autobuses municipais), citizen attention channels, lost and found management, and transparency/participation portals. The city maintains a presence on YouTube and Facebook for communications. All services are accessible in both Galician and Spanish languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Concello de Ourense Official Website (ourense.gal) Main municipal government portal providing access to all city services, news, events, citizen attention, transparency information, and administrative services. Bilingual Galician and Spanish.
• mOUbil Mobile Application Official mobile application of the Concello de Ourense providing real-time information about city events, alerts, traffic, and municipal services. Available on iOS and Android; current version 1.3.21.
• GIS OU (Geographic Information System) Interactive GIS application providing real-time alerts for construction, traffic cuts, water and electricity outages, accessible via web and the mOUbil mobile app.
• Sede Electrónica (Electronic Headquarters) Digital administrative platform enabling citizens to perform electronic services and procedures with the municipality.
• Autobuses Municipais (Municipal Bus Service) Urban bus transportation service with multiple lines, schedules, and routes operating in the city of Ourense. New bus service launched September 2025 with updated lines and frequencies.
• Obxectos Perdidos (Lost and Found) Lost objects management service administered by local police, providing listings of lost items found on public transport and public spaces.
• Móbete por Ourense (Get Around Ourense) Urban mobility portal providing information on buses, taxis, trains, and public transport options, including route maps, schedules, and contact information.
• Plan de Recuperación, Transformación e Resiliencia (Recovery and Resilience Plan) Municipal plan for European Next Generation funds management, PRTR compliance, and anti-fraud measures.
• Información e Incidencias (Information and Incidents) Citizen service for reporting municipal service incidents and requesting information about city services and administration.
• Fala coa túa Alcaldía (Speak with your Mayor) Direct communication channel allowing citizens to contact the mayor with questions, concerns, or suggestions.
• Zona de Baixas Emisións e Zona Peonil (Low Emission and Pedestrian Zone) Low Emission Zone and Pedestrian Zone regulations and information page, part of the urban mobility transformation initiative.
• Galería de Imaxes (Image Gallery) Public photography gallery featuring images of city events, festivals, and activities. Allows citizens to submit and view images of local events.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Ayuntamiento de Barcelona: Major Spanish municipal government with sophisticated digital services and comparable statutory remit. Useful benchmark for digital transformation, mobility, and citizen engagement maturity.
• Ayuntamiento de Madrid: Largest Spanish municipal government operating at vastly greater scale; shares the same Spanish local-government legal framework and provides analogous municipal services (transport, urbanism, citizen attention, e-administration).
• Ayuntamiento de Sevilla: Large Spanish municipal government of comparable mid-size city profile. Shares the Low Emission Zone policy direction and operates similar e-government, mobility, and urbanism services.

Direct peers

• Concello de Ferrol: Mid-sized Galician municipal government offering the same local administration service categories under the same regional framework — directly comparable peer for benchmarking digital and mobility service delivery.
• Concello de Santiago de Compostela: Galician capital city municipal government with similar resident scale to Ourense and a parallel service catalog (urban mobility, urbanism, citizen attention). Closely comparable in size, structure, and statutory remit.
• Concello de Vigo: Largest Galician municipal government (concello), operating under the same Galician/Spanish regional administrative framework as Ourense with comparable digital service structures and citizen-facing portals. Direct functional peer in regional municipal administration.
• Concello da Coruña: Major Galician city municipal government providing a similar range of e-government, mobility, and urban planning services. Comparable organizational model under Galician administrative law.
• Concello de Pontevedra: Galician municipal government of similar population scale to Ourense, providing analogous services including urban mobility, urban planning, citizen attention, and electronic administration.

Regional players

• Xunta de Galicia: Autonomous regional government of Galicia — supralocal tier that funds, regulates, and complements municipal services delivered by Concello de Ourense. Closely tied as the next administrative level up.

Others

• Deputación Provincial de Ourense: Provincial-level government body serving the same Ourense province with overlapping competence areas (infrastructure, social services, culture). Not a direct competitor but closely related supralocal administrative entity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCcdDSal8Q04l9W7itSu3FeQ
• Facebookfacebook.com/ZBEOurense
• LinkedInlinkedin.com/company/concello-de-ourernse

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concello de Ourense