Prefeitura Municipal de Pereira Barreto

What Prefeitura Municipal de Pereira Barreto does

Prefeitura Municipal de Pereira Barreto (legally 'Prefeitura da Estância Turística de Pereira Barreto') is the municipal government of Pereira Barreto, a small city in the northwest of São Paulo state, Brazil. As a government entity under the Brazilian Constitution and municipal law, it operates as the executive branch of local public administration with no commercial revenue and no parent organization. Its core operational function relevant to this analysis is the Ouvidoria Municipal — the municipal ombudsman system that channels citizen participation into the public administration. The Ouvidoria receives complaints (reclamações), denunciations (denúncias), service requests (solicitações), and suggestions (sugestões), and forwards them to the responsible secretariats, the Mayor, and city departments for resolution and follow-up.

The Ouvidoria is paired with the Serviço de Informações ao Cidadão (SIC), which together form a unified citizen service platform mandated by Brazil's Law of Access to Information (Lei de Acesso à Informação). The technical platform is a web-based PHP application developed in-house by the municipal IT sector (Setor de Tecnologia da Informação), accessible via the official site ouvidoria.pereirabarreto.sp.gov.br and a Progressive Web App at pwa.pereirabarreto.sp.gov.br. A unified authentication system spans both Ouvidoria and E-SIC modules. The entity operates a multi-channel distribution model spanning the online portal, WhatsApp (+5518920045461), telephone, in-person atendimento at Paço Municipal (Rua Francisco Paschoal Netto, nº 1360), and written correspondence. The Ombudsman General (Ouvidor Geral do Município), Danilo de Freitas Oliveira, heads the function. Services are provided free of charge as a statutory obligation of Brazilian municipal governance.

The entity's operating scope is strictly domestic and hyperlocal — serving only the residents of Pereira Barreto. There is no GTM motion in a commercial sense, no pricing model, no external funding, no subsidiaries, no partnerships, and no commercial customer base. Its competitive position is structurally guaranteed by law and by the geographic monopoly inherent to municipal governance.

Name

Prefeitura Municipal de Pereira Barreto

Legal name

Prefeitura da Estância Turística de Pereira Barreto

Website

https://ouvidoria.pereirabarreto.sp.gov.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Prefeitura Municipal de Pereira Barreto is the municipal government of Pereira Barreto, São Paulo state, Brazil. It operates the Ouvidoria Municipal — a legally mandated citizen ombudsman and information service (SIC) platform — providing free public-service complaint handling and information requests to local residents via online, WhatsApp, phone, in-person, and mail channels.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Public Administration (92), Administrative and Support Services (561)

akta.pro primary industry

Claims Intake, FNOL & Adjudication Support Centers (BPAAAAAH)

Keywords

• Municipal government services
• Citizen ombudsman services
• Public information access
• Government transparency portal
• Civic engagement platform

Headquarters

HQ city

Pereira Barreto

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels5 records

Marketing channels4 records

Core offering

The Prefeitura Municipal de Pereira Barreto operates the Ouvidoria Municipal, a citizen-facing ombudsman service that receives complaints, denunciations, requests, and suggestions from residents of Pereira Barreto and routes them to the appropriate municipal departments. The municipality also operates the Serviço de Informações ao Cidadão (SIC), which processes formal information requests under Brazil's Access to Information Law. Services are delivered free of charge through multiple channels, including an online portal, WhatsApp, telephone, in-person service at the Paço Municipal, and written correspondence.

Product overview

Prefeitura Municipal de Pereira Barreto operates the Ouvidoria Municipal, a unified citizen service platform comprising the Ouvidoria (ombudsman/feedback system) and the Serviço de Informações ao Cidadão (SIC). The Ouvidoria Municipal serves as the primary portal for receiving citizen complaints (reclamações), denunciations (denúncias), service requests (solicitações), and suggestions (sugestões), routing them to appropriate municipal departments. The SIC component handles formal information requests under Brazil's Access to Information Law. The system offers multiple access channels including online portal, WhatsApp, telephone, and in-person atendimento, with integrated login that spans both the Ouvidoria and E-SIC systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Ouvidoria Municipal (Municipal Ombudsman) Digital and in-person ombudsman service for citizens and residents (munícipes) of Pereira Barreto municipality to file complaints, denunciations, service requests, or suggestions regarding municipal government services.
• Serviço de Informações ao Cidadão (SIC) Formal information service that allows citizens to request public information from the municipal administration under Brazil's Law of Access to Information, providing a legally mandated communication bridge between citizens and the municipal government.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights4 records

Direct peers

• Prefeitura Municipal de Campinas: Mid-sized São Paulo state municipality operating an Ouvidoria Municipal with similar citizen feedback and SIC functions. Most directly comparable peer given similar São Paulo state regulatory context, mid-sized municipal scale, and shared service model.
• Prefeitura Municipal de Santos: Coastal São Paulo state municipality with an established Ouvidoria Municipal serving citizen complaints and SIC requests. Comparable as another interior/coastal São Paulo municipal Ouvidoria of similar scale operating under the same transparency mandate.

Regional players

• Prefeitura Municipal de Araçatuba: Regional hub municipality in northwest São Paulo state, near Pereira Barreto, operating its own Ouvidoria Municipal. Comparable as a neighboring São Paulo state municipality with similar citizen service platform, providing direct regional benchmarking context.

Broad incumbents

• Prefeitura Municipal de São Paulo: Brazil's largest municipal government, operating a sophisticated Ouvidoria Geral that handles citizen complaints, requests, and information access at metropolitan scale. Comparable as another Brazilian municipal Ouvidoria under the same Lei de Acesso à Informação framework, but far larger in scope, budget, and digital maturity.
• Controladoria-Geral da União (CGU): Federal Brazilian oversight body that administers the Access to Information Law and operates the federal Ouvidoria-Geral. Comparable as the highest-level Brazilian government ombudsman whose policies and standards cascade down to municipal Ouvidorias like Pereira Barreto's.
• Governo do Estado de São Paulo: State-level government operating an Ouvidoria Geral that provides citizen complaint and information services across São Paulo state. Comparable as a Brazilian public-sector ombudsman under the same LAI framework, though at state rather than municipal level and with significantly broader scope.
• Prefeitura Municipal do Rio de Janeiro: Another major Brazilian municipality operating an Ouvidoria Geral with multi-channel citizen intake (online, app, in-person). Comparable in operating an integrated citizen complaint and information access portal under federal transparency law, but serves a much larger population with greater digital sophistication.

Market position

Strengths3 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/prefeitura-municipal-de-pereira-barreto

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Prefeitura Municipal de Pereira Barreto