Ozone Hospitality Services

What Ozone Hospitality Services does

Ozone Hospitality Services is an Australia-based private hospitality cleaning and property services provider headquartered in Sydney, operating as one of three entities within the Ozone Services Group umbrella. The company delivers recurring housekeeping, maintenance, public area cleaning, guest services, laundry, specialised cleaning, and event setup/cleanup services to hotels and serviced apartments, supplemented by seven add-on property services spanning sanitisation, graffiti removal, window cleaning, rubbish removal, landscaping, high-pressure spraying, and air purification.

The service delivery model is anchored on a deployed workforce of 1,500+ staff managed through a proprietary technology stack that includes digitised operations dashboards, geofencing-enabled workforce attendance verification, and 3D modeling-based scope-of-works visualisation for real-time task monitoring and quality assurance. The company holds six industry compliance certifications (ISO 9001, ISO 14001, ISO 45001, CM3 and two additional) and operates nationwide across NSW/ACT, Queensland, and Victoria/Tasmania via dedicated State Managers.

Revenue is generated through quote-based, multi-year managed-services contracts with enterprise hospitality operators (Accor, Rydges, Capri by Wyndham, Headlands Hotel, Rambla at Sans), healthcare and public-sector clients (NSW Health, JLG), and mid-market commercial accounts, with go-to-market executed through a hybrid enterprise field-sales team and an inside-sales quote-request channel (phone, email, website form). No public pricing tiers are disclosed and no external funding rounds are evidenced; ownership and operations appear founder/management-led.

Name

Ozone Hospitality Services

Legal name

Ozone Hospitality Services

Website

https://ozonehospitalityservices.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Ozone Hospitality Services is an Australia-based private cleaning and property services provider delivering housekeeping, maintenance, public area, laundry, and specialised cleaning to hotels, serviced apartments, and healthcare facilities via 1,500+ deployed staff across NSW, QLD, VIC/TAS and ACT.

Ownership category

akta.pro rank

Product category

Hospitality Cleaning and Facility Services

NAICS

Janitorial Services (561720), Facilities Support Services (5612), Linen Supply (812331)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

Keywords

• Hospitality cleaning services
• Hotel housekeeping services
• Commercial facility maintenance
• Sanitisation services
• Workforce management software

Headquarters

HQ city

Sydney (NSW)

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hospitality Cleaning & Housekeeping Services: Core recurring revenue from housekeeping, maintenance, public area cleaning, and specialized cleaning services for hotels and serviced apartments. Contracts typically ongoing with scheduled services.
2. Property & Facility Services: Additional property services including sanitisation, graffiti removal, window cleaning, rubbish removal, landscaping, high-pressure spraying, and air purification offered as add-on services.
3. Event Setup & Cleanup Services: One-time event services for functions within hospitality establishments, providing setup and post-event cleanup.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Ozone Hospitality Services delivers contracted housekeeping, maintenance, public area cleaning, guest services, laundry, specialised cleaning, risk management, and event setup/cleanup services to hotels and serviced apartments across Australia. It supplements these core offerings with add-on property services including sanitisation, graffiti removal, window and glass cleaning, rubbish removal, landscaping, high-pressure spraying, and air purification, all delivered via a deployed on-site workforce managed through proprietary digital and geofencing systems.

Product overview

Ozone Hospitality Services operates as a unified hospitality cleaning services platform offering eight core service modules: Housekeeping, Maintenance, Public Area Cleaning, Risk Management, Guest Services, Laundry, Specialised Cleaning, and Event Setup & Cleanup. These services are complemented by seven additional property service modules including Sanitisation, Graffiti Removal, Window & Glass Door Cleaning, Rubbish Removal, Landscaping, High-Pressure Spraying, and Air Purification. The company differentiates itself through three key technology features: Digitized Operations, Location-Aware Workforce Management (using geofencing), and 3D Modeling Scope of Works for real-time task visualization. The portfolio serves hotels, serviced apartments, and hospitality establishments across Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Housekeeping Meticulous housekeeping services ensuring a pristine and inviting environment for guests in hotels and serviced apartments, covering guest rooms as a recurring contracted service.
• Maintenance Routine upkeep and timely repairs ensuring optimal functionality and aesthetics of properties, covering proactive maintenance for hospitality establishments.
• Public Area Cleaning Cleaning of public spaces within hospitality establishments to maintain cleanliness, appeal, and positive first impressions for guests.
• Risk Management Comprehensive risk management services safeguarding assets and ensuring a secure environment through proactive measures within hospitality properties.
• Guest Services Dedicated support staff catering to guests' specific needs and requests with attentive in-property service across hotels and serviced apartments.
• Laundry Services Comprehensive laundry solutions providing fresh and clean linens for guest comfort across hotels and serviced apartments.
• Specialised Cleaning Specialised cleaning addressing unique needs including enhanced bed hygiene, carpet cleaning, and upholstery care for hospitality properties.
• Event Setup & Cleanup Event setup and post-event cleanup services facilitating seamless functions within hospitality establishments.
• Sanitisation Sanitary cleaning services adhering to healthcare standards for peace of mind regarding site compliance, offered as an additional property service to hospitality and healthcare clients.
• Graffiti Removal Graffiti removal service with a guarantee to charge clients only if removal is successful, keeping properties free from eyesores.
• Window & Glass Door Cleaning Window cleaning service provided by a highly-trained team servicing skylights, mirrors, and glass panel doors across hospitality properties.
• Rubbish Removal Prompt and eco-friendly rubbish removal services ensuring clutter-free spaces with efficient waste collection and disposal at hospitality sites.
• Landscaping Gardening services at contracted cleaning sites providing end-to-end property maintenance under a single contractor for hospitality clients.
• High-Pressure Spraying Powerful high-pressure spraying equipment used for tough grime and mould removal on driveways, balconies, walls, and awnings at hospitality properties.
• Air Purification Advanced air purification technology maintaining clean indoor air by removing contaminants and allergens, applied in healthcare facilities, offices, gym and wellness spaces, and schools.

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• ISS A/S: Global facility services leader with significant Australian presence, providing cleaning, property services, and hospitality support to enterprise clients. Comparable as a large incumbent competitor for hospitality and commercial cleaning contracts, with broader global scale and service breadth.
• Serco Group: International public services and facility management operator with ANZ operations spanning cleaning, maintenance, and ancillary services. Comparable as a broad incumbent in facility support services with overlapping capabilities in cleaning and property maintenance.
• Sodexo: Global integrated facility management and food services company operating in Australia across hospitality, healthcare, and corporate facilities. Comparable as a multi-service incumbent competing for enterprise hospitality cleaning contracts with much broader geographic and service reach.
• Atalian Global Services: Global facility services group operating in Australia and APAC, providing cleaning, security, and maintenance services to commercial and hospitality clients. Comparable as an international incumbent competitor with overlapping hospitality and commercial cleaning offerings.
• Compass Group: Global contract foodservice and support services group with Australian operations serving hospitality, healthcare, and corporate clients. Comparable as a broad incumbent providing facility-adjacent services to enterprise clients, including hospitality venues.

Regional players

• Programmed Facility Management: Australian facility services provider offering cleaning, maintenance, and property support to commercial clients. Comparable as a domestic competitor in recurring contract cleaning and integrated facility services.
• Assetlink Services: Australian facility services provider delivering cleaning, security, and property maintenance to commercial and hospitality clients. Comparable as a domestic competitor in ANZ cleaning and facility support with similar recurring contract dynamics.

Direct peers

• GJK Facility Services: Australian integrated facility services company offering cleaning, maintenance, and hospitality support services nationally. Closely comparable in scale, ANZ focus, recurring contract model, and multi-service offering to hotels and commercial facilities.
• Quasar Group: Australian-owned cleaning, security, and facility services provider serving commercial and hospitality clients nationally. Comparable in domestic positioning, recurring contract cleaning model, and multi-service property support portfolio.
• Spotless Group: Australian-headquartered facility services and hospitality cleaning provider (now owned by ACS), serving hotels, venues, and commercial properties across ANZ. Directly comparable as a recurring contract hospitality cleaning competitor with similar enterprise hotel customers and multi-service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ozone-hospitality-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ozone Hospitality Services