PA CareerLink

What PA CareerLink does

PA CareerLink Delaware County is a federally funded, one-stop workforce development center operating as the designated American Job Center for Delaware County, Pennsylvania under the Workforce Innovation and Opportunity Act (WIOA). The organization provides free employment services to job seekers — including resume writing, interview preparation, career counseling, skills assessment, occupational skills training via Individual Training Accounts, and GED/ESL classes — and free recruitment services to employers, including job posting, candidate matching, hiring event coordination, apprenticeship support, and access to employer training incentives. It operates two physical centers in Chester and Media, with the Media office co-located at Delaware County Community College's Workforce Entry Center, and supplements in-person services with virtual workshops and the statewide Commonwealth Workforce Development System (CWDS) platform.

The service portfolio is segmented across distinct population cohorts — youth (17-24), veterans, workers 55+, immigrants, returning citizens, and people with disabilities — through a network of contracted implementation partners including EDSI, Eckerd Youth Alternatives, Multi Cultural Community Family Services, Chester Education Foundation, Community Action Agency of Delaware County, the Delaware County Literacy Council, and the Office of Vocational Rehabilitation. Employer-facing offerings include seven industry partnerships spanning healthcare, manufacturing, IT, hospitality, EMS, agriculture, and clean energy, plus Rapid Response activations for major layoff events (notably Crozer Health and Amazon Fresh).

The business model is non-commercial: approximately $9.8 million in federal funding for Program Year 2023-2024 is allocated 100% by the U.S. Department of Labor (WIOA Title I and discretionary grants) and the U.S. Department of Health and Human Services (TANF/SNAP), with no state, local, or private capital. Personnel costs and partner contracts dominate the cost structure. The center is governed through a collaborative partnership model rather than traditional ownership, with no equity, investors, or shareholders.

Name

PA CareerLink

Legal name

PA CareerLink Delaware County

Website

https://pacareerlinkdelco.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

PA CareerLink Delaware County is a federally funded, free one-stop workforce development center serving Delaware County, PA job seekers and employers through WIOA, TANF, and SNAP programs, with offices in Chester and Media.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Employment Placement Agencies (561311), Technical and Trade Schools (6115), Vocational Rehabilitation Services (6243), Other Technical and Trade Schools (611519)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA)

akta.pro secondary industries

Job Placement, Matching & Career Navigation Services (EDAAAOAL), Career Services & Job Placement Platforms (Jobs, Recruiting, Employer Networks) (EDAFAMAM), Vocational Evaluation & Career Assessment (Transition-Age) (EDAKANAC), Career Services & Career Readiness (EDALABAB)

Keywords

• Workforce development services
• Employment assistance programs
• Job training services
• Career counseling services
• Veteran employment services

Headquarters

HQ city

Chester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Marketing or Sales

Revenue model

1. Federal Workforce Innovation and Opportunity Act (WIOA) Funding: WIOA Title I programs are 100% federally funded through the US Department of Labor, providing career services, business services, and training services. Award totaling $4,365,589 for Program Year 2023-2024.
2. TANF and SNAP Employment and Training Funding: Federally supported 100% by the US Department of Health and Human Services for employment and training programs targeting Temporary Assistance for Needy Families and Supplemental Nutrition Assistance Program recipients. Award totaling $4,943,697 for Program Year 2023-2024.
3. Discretionary Grants: Additional federal funding from the US Department of Labor for specialized workforce development initiatives totaling $487,911.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

PA CareerLink Delaware County is a free, one-stop workforce development center operating as part of the American Job Center network under the Workforce Innovation and Opportunity Act (WIOA). It provides job seekers with resume writing, interview preparation, skills assessment, career counseling, job placement, and job training in high-demand occupations. It serves employers with free recruitment assistance, job posting support, hiring events, work-based training funding (up to $5,000 per employee), and access to tax incentives including the Work Opportunity Tax Credit and Federal Bonding Program.

Product overview

PA CareerLink Delaware County is a free, one-stop workforce development center operating as part of the American Job Center network. Funded by the Workforce Innovation and Opportunity Act (WIOA), it provides a comprehensive suite of employment services through two physical locations in Chester and Media, Pennsylvania, plus virtual offerings. The core service portfolio includes Job Seeker Services (resume writing, interview prep, job placement), Employer Services (recruitment, hiring assistance, job postings), and Job Training Programs (occupational skills training in healthcare, IT, manufacturing, and trades). Specialized programs serve distinct populations: Youth Programs (17-24) offering career pathways through Allied Health, Blueprint for Success, and work experience; Adult Education including GED prep and ESL classes; Veteran Employment Services with priority service; SCSEP for workers 55+; Re-Entry Programs for formerly incarcerated individuals; Vocational Rehabilitation for disabled adults; and Immigrant Employment Services. Employer-facing offerings include Industry Partnerships, Work-Based Training (OJT and Incumbent Worker Training with up to $5,000 funding), Rapid Response Services for layoff situations, Job Fairs and Events, and Hiring Incentives (WOTC and Federal Bonding Program). The organization connects businesses with qualified candidates while helping job seekers access training, certifications, and employment opportunities throughout Delaware County.

Differentiator

Problem solved

Functional benefit

Brands

• Youth Programs: Youth employment and workforce development programs for young adults ages 17-24
• SCSEP (Senior Community Service Employment Program)
• Career Acceleration Program for Veterans
• SCSEP Title V

Products and services

• Job Seeker Services Comprehensive employment assistance for job seekers including resume writing, interview preparation, job search support, skills assessment, career counseling, job placement services, and access to job listings through the PA CareerLink system.
• Employer Services Free recruitment services, hiring assistance, job posting support, apprenticeship program assistance, candidate matching, and access to employer incentives and tax credits for Delaware County businesses.
• Youth Programs (Ages 17-24) Employment and career development programs for young adults including Allied Health Program, Blueprint for Success, Out of School Youth Program, and Preparing Older Youth for Success (POYS) with paid work experience, job readiness training, and career exploration.
• Job Training Programs Skills training in high-demand fields including Commercial Truck Driver Training, Cybersecurity, Dental Assistant, HVAC, IT Network Support, Medical Billing/Coding, and Project Management, with Individual Training Accounts (ITAs) available for eligible participants.
• Adult Education GED preparation, English as a Second Language (ESL) classes, Adult Basic Education (ABE), digital literacy programs, and career services including Back to Work Program for UC recipients, delivered in partnership with Delaware County Literacy Council.
• Veteran Employment Services Priority of service for veterans under the Jobs for Veterans Act including Career Acceleration Program (5-week virtual coaching), DVOP and LVER staff support, resume assistance, job placement, and transition support from military to civilian employment.
• Senior Community Service Employment Program (SCSEP) Federally funded job training program for low-income unemployed adults aged 55 and older, providing 20 hours/week of subsidized community service employment at minimum wage with job search assistance and career counseling.
• Re-Entry Programs (Step Up Program) Employment support for formerly incarcerated individuals including resume creation, mock interviews, criminal record disclosure guidance, employer connections, transportation assistance, and interview clothing support through the Step Up Program.
• Vocational Rehabilitation Services Free services for Pennsylvania residents with disabilities including vocational evaluation, job training, assistive technology, career counseling, restoration services, job placement, and pre-employment training for high school students with disabilities.
• Immigrant Employment Services Job assistance for immigrants including document assessment, resume preparation, interview practice, skill assessment, on-the-job training connections, ESL support, and career advancement programs through the DCLC Jobs for Immigrants Program.
• Rapid Response Services Transition support for employees affected by layoffs including Crozer Health Transition Center services, unemployment compensation guidance, job search assistance, career counseling, health insurance enrollment support, and virtual/in-person workshops.
• Job Fairs and Events Free hiring events connecting job seekers with employers, including in-person and virtual job fairs, employer meet-ups, industry networking events, and career development workshops.
• Work-Based Training Programs On-the-Job Training (OJT) funding up to $5,000 per employee and Incumbent Worker Training up to $5,000 per employee for Delaware County employers in high priority sectors to train and retain skilled workers.
• Employer Hiring Incentives Work Opportunity Tax Credit (WOTC) for hiring targeted groups and Federal Bonding Program providing $5,000 business insurance protection for six months at no cost for hiring at-risk job seekers.
• PA CareerLink Orientation Virtual orientation sessions introducing programs and services available at no cost, required first step for individuals to begin working with PA CareerLink Delaware County.

Named customers14 records

Segments8 records

Ideal customer profiles8 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

20 partnerships are on record, tiered core and secondary.

• American Job Center NetworkcoreStrategic or Co-development PartnerPA CareerLink Delaware County is a proud member of the American Job Center network, a national system of workforce development centers providing employment services, job training, and career resources. This affiliation provides access to national best practices, standardized service delivery frameworks, and connection to broader workforce development initiatives.
• Delaware County Community CollegecoreStrategic or Co-development PartnerThe Media office is located at Delaware County Community College's Workforce Entry Center, providing integrated access to higher education resources and workforce development services in one location.
• Delaware County Literacy Council (DCLC)coreImplementation/ SI/ Consulting PartnerDCLC delivers adult education programs including GED preparation, ESL classes, digital literacy, and career services including the Back to Work Program for residents over 40 and the Immigrant Employment Program. All adult education services are free through DCLC's volunteer network.
• Community Action Agency of Delaware County (CAADC)coreImplementation/ SI/ Consulting PartnerCAADC administers the Allied Health Program for out-of-school young adults (17-24), providing 300 hours of training to become certified clinical medical assistants with NHA certification, including financial literacy and job placement assistance.
• Chester Education FoundationcoreImplementation/ SI/ Consulting PartnerProvides the Blueprint for Success program for out-of-school youth (17-24) with 200 hours of career readiness training, leadership development, and paid/unpaid work experience opportunities.
• Eckerd Youth Alternatives, Inc.coreImplementation/ SI/ Consulting PartnerAdministers the Out of School Youth Program providing 300+ hours of employability skills training, GED instruction, customer service certification, and job placement assistance for youth ages 17-24.
• Multi Cultural Community Family Services, Inc.coreImplementation/ SI/ Consulting PartnerProvides Preparing Older Youth for Success (POYS) program offering 750 hours of services including GED instruction, career exploration, customer service training, and job placement for out-of-school youth.
• EDSIcoreImplementation/ SI/ Consulting PartnerEDSI provides Disconnected and adjudicated youth programs offering basic skills assessment, employability skills, paid work experience, industry boot camps, and pre-apprenticeship carpentry programs for youth ages 17-24.
• Maturity Works @ Chester CareerLinkcoreImplementation/ SI/ Consulting PartnerAdministers the Senior Community Service Employment Program (SCSEP) for adults 55 and older, providing subsidized community service employment training and job placement services.
• AgConnectsecondaryStrategic or Co-development PartnerAgricultural industry partnership network connecting agricultural employers with workforce development resources and training programs.
• Health Care ConnectcoreStrategic or Co-development PartnerHealthcare industry partnership focused on workforce needs in healthcare sector, connecting hospitals, clinics, and healthcare providers with recruitment and training resources.
• Collar Counties EMS Industry PartnershipsecondaryStrategic or Co-development PartnerEmergency medical services industry partnership providing training funds and services for EMS professionals in the regional workforce.
• Hospitality & Entertainment Industry Partnership (PhilaWorks)secondaryStrategic or Co-development PartnerHospitality and entertainment industry partnership connecting employers with workforce training resources and recruitment support.
• Innovative Technology Action Group (ITAG)secondaryStrategic or Co-development PartnerTechnology industry partnership supporting workforce development in IT sectors, providing training opportunities and employer connections for technology careers.
• Manufacturing Alliance of Chester & Delaware Counties (MACCDC)coreStrategic or Co-development PartnerManufacturing industry partnership connecting manufacturers with workforce training, apprenticeship programs, and recruitment resources in the bi-county region.
• Smart Energy Initiative of Southeastern PAsecondaryStrategic or Co-development PartnerClean energy industry partnership supporting workforce development in renewable energy and energy efficiency sectors.
• Delaware County Chamber of CommercesecondaryGTM or Marketing PartnerRegional chamber of commerce providing networking opportunities, business resources, and connections between employers and workforce development services.
• Delaware County Economic Development CorporationsecondaryGTM or Marketing PartnerEconomic development organization supporting business growth and workforce development in Delaware County through coordination with workforce partners.
• Pennsylvania Rapid Response TeamcoreStrategic or Co-development PartnerState-level rapid response services providing immediate workforce support to businesses and employees affected by layoffs, plant closings, and economic disruptions including the Amazon Fresh Rapid Response initiative.
• Office of Vocational Rehabilitation (OVR)coreStrategic or Co-development PartnerPennsylvania state agency providing vocational rehabilitation services to individuals with disabilities, offering diagnostic services, vocational counseling, training, and job placement support.

Scale indicators6 records

Recent moves6 records

Expansion highlights10 records

Broad incumbents

• JEVS Human Services: Philadelphia-based nonprofit providing workforce development, vocational rehabilitation, and career services to populations with barriers to employment. Broad incumbent because it offers an overlapping service portfolio (job placement, skills training, vocational rehab) in the same regional labor market.
• Equus Workforce Solutions: National workforce development services provider operating WIOA, TANF, and reentry programs across multiple states. Broad incumbent because it delivers an overlapping portfolio of WIOA-funded career, training, and employer services at a much larger national scale.
• Goodwill Industries International: National nonprofit network providing employment placement, vocational training, and career services for individuals facing barriers to employment (people with disabilities, veterans, reentry populations). Broad incumbent because it serves overlapping priority populations with a comparable mission, though funded and structured differently.

Direct peers

• Philadelphia Works: Philadelphia's local workforce development board, operating PA CareerLink Philadelphia and providing American Job Center services across an adjacent county. Direct peer because it operates the identical PA CareerLink/WIOA model serving job seekers and employers with the same funding sources.
• EDSI: Workforce services provider that is both a PA CareerLink Delaware County implementation partner (Allied Health, Career Acceleration Program, Step Up Re-Entry, OJT, pre-apprenticeship carpentry) and operates similar programs in other regions. Direct peer because it delivers the same population-targeted career services with the same funder relationships.
• Montgomery County PA Workforce Development Board: Adjacent PA county workforce development board operating PA CareerLink Montgomery County with the same WIOA-mandated service portfolio and employer-engagement model.
• Workforce Solutions Alamo: Workforce Development Board serving the San Antonio region as the local American Job Center operator under WIOA. Direct peer because it runs an equivalent one-stop workforce model with job-seeker services, employer recruitment, and industry-sector partnerships.
• Chester County PA Works (Workforce Development Board): Chester County's PA CareerLink operator delivering WIOA-funded employment and training services in the county immediately adjacent to Delaware County. Direct peer because it runs the same Pennsylvania American Job Center model with identical funder mix and population focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/delawarecountyjob
• LinkedInlinkedin.com/company/pa-careerlink

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PA CareerLink