Pacific Care Pet Emergency & Specialty

What Pacific Care Pet Emergency & Specialty does

Pacific Care Pet Emergency & Specialty is a 12,000-square-foot, 24/7 multispecialty and emergency veterinary hospital located in Irvine, California, founded in 2021 and owned by National Veterinary Associates (NVA). It serves pet owners across Irvine, Tustin, Santa Ana, and surrounding Orange County communities through two intake channels: walk-in emergency care available 365 days a year, and specialty appointments routed exclusively through referrals from regional primary care veterinarians (rDVMs). The hospital maintains a dedicated Referral Relationship Manager and runs RACE-approved continuing education events in Orange County to deepen ties with the referring veterinary community.

The facility offers six core service lines — 24/7 Emergency & Critical Care, Cardiology, Internal Medicine, Nutrition, Oncology, and Surgery — delivered by board-certified specialists and supported by advanced diagnostics including a CT scanner, ultrasound, digital radiography, fluoroscopy, endoscopic and arthroscopic surgical capability, a 24-hour Intensive Care Unit, and an isolation ward. The physical plant comprises 10 exam rooms and two surgical suites. Cardiology is delivered through a partnership with Coast to Coast Cardiology, and the Nutrition service is anchored by a residency program sponsored by Hill's Pet Nutrition, reducing in-house specialist hiring requirements during the build-out phase.

Revenue is generated fee-for-service from emergency visits, specialty consultations, diagnostic workups, and surgical procedures, with payment accepted via major credit cards as well as CareCredit and Scratchpay financing. Marketing is concentrated almost entirely in the rDVM referral channel, supplemented by a website optimized for organic discovery, an online pharmacy integration via Covetrus, and digital patient pre-registration and referral forms that reduce friction for both pet owners and referring clinics. No public pricing, revenue, or unit-economics disclosures are available.

Name

Pacific Care Pet Emergency & Specialty

Legal name

Pacific Care Pet Emergency & Specialty

Website

https://pacificcarevets.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Pacific Care Pet Emergency & Specialty is a 24/7, 12,000-sq-ft multispecialty and emergency veterinary hospital in Irvine, CA, owned by NVA. It serves Orange County pet owners via walk-in emergency care and rDVM-referred specialty services.

Ownership category

akta.pro rank

Product category

Veterinary Emergency & Specialty Care

NAICS

Veterinary Services (541940), Diagnostic Imaging Centers (621512)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Hospitals (8060)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Veterinary Internal Medicine & Oncology Centers (HLAMACAD), Veterinary Specialty Imaging Centers (CT/MRI/Advanced Imaging) (HLAMACAL), Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)

Keywords

• Veterinary emergency services
• Veterinary specialty care
• Pet healthcare
• Veterinary surgery
• Animal hospital services

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Veterinary Services Revenue: Fee-for-service revenue model from emergency care, specialty consultations, diagnostics, and surgical procedures. Services are provided to pet owners who present either through emergency walk-ins or specialist referrals from primary care veterinarians. The hospital accepts all major credit cards along with Care Credit and Scratchpay financing options.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

Pacific Care Pet Emergency & Specialty operates a 12,000 sq. ft., 24/7/365 multispecialty and emergency veterinary hospital in Irvine, CA, providing emergency and critical care alongside board-certified specialty services in Cardiology, Internal Medicine, Nutrition, Oncology, and Surgery. Services are delivered on-site using advanced diagnostics (CT, ultrasound, digital radiography, fluoroscopy, endoscopy) and surgical capabilities, with specialty visits requiring referral from primary care veterinarians.

Product overview

Pacific Care Pet Emergency & Specialty is a 12,000-square-foot state-of-the-art multispecialty and 24/7 emergency veterinary hospital offering a unified suite of veterinary services. The facility provides six core specialty services: 24/7 Emergency & Critical Care, Cardiology (via Coast to Coast Cardiology partnership), Internal Medicine, Nutrition, Oncology, and Surgery. These services are supported by advanced diagnostic capabilities including CT scan, ultrasound, digital radiography, endoscopy, and an Intensive Care Unit. The hospital also offers patient management tools including New Patient Registration, Patient Pre-Registration, and Patient Referral Form modules for pet owners and referring veterinarians, plus Continuing Education programs for the veterinary community. The facility features 10 exam rooms, 2 surgery suites, an isolation ward, and a separate waiting area for cats.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Emergency & Critical Care

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• Coast to Coast CardiologycoreStrategic or Co-development PartnerCoast to Coast Cardiology partners with Pacific Care to offer cardiovascular care in Orange County. Board-certified cardiologists from Coast to Coast provide advanced echocardiography, electrocardiography, blood pressure measurement, digital radiography, Holter monitoring, and custom tailored medical therapy for pets with heart disease.
• Hill's Pet NutritioncoreStrategic or Co-development PartnerHill's Pet Nutrition provides generous support for Dr. Jose De Jesus Ruiz Romero's Nutrition residency at Pacific Care. This partnership enables the hospital to offer clinical nutrition services and specialized dietary consultations for pets with complex medical conditions.
• National Veterinary Associates (NVA)flagshipOthersPacific Care Pet Emergency & Specialty is owned and operated by National Veterinary Associates (NVA), a major veterinary practice management company. NVA provides operational infrastructure, privacy policies, terms of use, and accessibility compliance support for the hospital.
• American Veterinary Medical Association (AVMA)minorOthersAVMA is listed as a helpful resource link for pet owners on the Pacific Care website.
• ASPCA Animal Poison ControlminorOthersASPCA Animal Poison Control is listed as a helpful resource for pet owners with poison-related emergencies, including the hotline number (888) 426-4435.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• VCA Animal Hospitals: National veterinary chain (Mars Petcare) operating general, specialty, and emergency hospitals. Overlapping specialty capability at scale; sister-of-sorts to NVA within industry consolidation.
• Thrive Pet Healthcare: National veterinary network combining general practice, specialty, and emergency hospitals under a single platform. Operates specialty and ER hospitals in major U.S. metros, broadly comparable to NVA's strategy.

Direct peers

• Veterinary Specialty Hospital (VSH): San Diego-based multi-specialty veterinary referral hospital offering ER, internal medicine, surgery, oncology, and cardiology. Direct specialty/emergency competitor within Southern California.
• ACCESS Specialty Animal Hospitals: Multi-location specialty and emergency veterinary hospital group serving the greater Los Angeles basin. Competes directly for Orange County/LA specialty referrals and 24/7 emergency caseload.
• Veterinary Medical and Surgical Group (VMSG): Southern California specialty and emergency hospital offering internal medicine, surgery, oncology, cardiology, and 24/7 ER. Closely mirrors Pacific Care's service mix and referral model.
• Pieper Veterinary: Veterinary group in Connecticut/Massachusetts with specialty, emergency, and referral services including internal medicine, surgery, and oncology. Comparable multi-specialty referral hospital model.
• BluePearl Pet Hospital: Largest U.S. specialty and emergency veterinary hospital chain with multiple sites across Southern California. Directly comparable 24/7 emergency + multi-specialty model with advanced imaging and surgical capability.
• MedVet: Multi-site specialty and emergency veterinary hospital network offering ER, internal medicine, oncology, surgery, and cardiology. Closest competitor in service mix and referral-driven GTM.
• Southern California Veterinary Specialty Hospital: Irvine/Orange County area specialty and emergency veterinary hospital with overlapping services (internal medicine, surgery, oncology, ER). Direct local competitor for referrals and walk-in emergencies.

Regional players

• Pacific Veterinary Specialists: Capitola, CA-based specialty referral hospital offering internal medicine, surgery, oncology, and cardiology. Similar specialty-only referral model serving Northern California; regional adjacency makes it a relevant proxy.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pacific-care-pet

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Care Pet Emergency & Specialty